pov - integrated delivery model - a faster, better, easier approach

8/3/2019 POV - Integrated Delivery Model - A Faster, Better, Easier Approach

1/9

Hk}`g~o}`m M`ehs`~x

O Cov}`~% N`}}`~% @ovh`~ O||~iofj

O \ihk} ic Sh`w

Nx ]ib ]h`m`


2/9

Hk}`g~o}`m Mèhs`~x O Cov}`~% N`}}`~% @ovh`~ O||~iofj

O \ihk} ic Sh`w ? Nx ]ib ]h`

Hk}~impf}hik

Hk`sh}onex% `s`~x mhv}~hnp}hik hk}`kvhs` i~gokhto}hik whee ~òfj o |ihk} wj`k }j`h~ wo~`jipvhkgfo|onheh}h`v ~`qph~` o }~okvci~bo}hik+ ]j` k``m box o~hv` vpn}e`}x is`~ }hb`% vpfj ov }j~ipgj oveiw ok}hqpo}hik ic vxv}`bv i~ nx ~òfjhkg |jxvhfoe fo|ofh}x oc}`~ xò~v ic v}òmx g~iw}j+ I~% h}box n` fopv`m nx o vpmm`k vjhc} hk npvhk`vv ~`qph~`b`k}v vpfj ov ok ofqphvh}hik ic o fib|`}h}i~%`k}~x hk}i o k`w bo~a`} i~ voe`v fjokkè% }j` eivv ic o a`x fpv}ib`~% `}f+ Wjo}`s`~ }j` ~òvik%}j` k``m ci~ fjokg` hv hk`vfo|one`% okm vp||ex fjohk eòm`~v bpv} m`}`~bhk` }j` biv} `cchfh`k}okm `cc`f}hs` wox }i |eok okm `z`fp}` }j` }~okvci~bo}hik+

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]jhv |o|`~ `z|ei~`v }j` `z}`~koe |o~}k`~ vip~fhkg v}~o}`gx ic o f~ivv"cpkf}hikoe% vp||ex fjohk|~id`f} c~ib v}~o}`gx }j~ipgj hb|e`b`k}o}hik+ ]j` }`k`} n`jhkm }jhv |o|`~ hv }jo} z}`~koe v`~shf`|~ishm`~v wh}j ok hk}`g~o}`m mèhs`~x bimè |~ishm` vp||ex fjohk eòm`~v wh}j ok i||i~}pkh}x }ibi~` `cc`f}hsèx bokog` }j` }hb`% fiv}% okm ~hva ic vpfj |~id`f}v+ ]j`v` |o~}k`~v jos` }j` vaheevokm `z|`~h`kf` }i eòm okm hk}`g~o}` }j` ehikv vjo~` ic f~ivv"cpkf}hikoe ~`v|ikvhnheh}h`v }j~ipgjip}}j` |~id`f}+ Okm% }j`h~ o||~iofj gpo~mv ogohkv} vhei`m% cpkf}hikoeex cifpv`m fibbpkhfo}hik okmoffipk}onheh}x% wjhfj hv vxb|}ibo}hf ic o |ii~ex `z`fp}`m |~id`f}+ Hk `vv`kf`% }j` hk}`g~o}`mmèhs`~x bimè icc`~v o cov}`~% òvh`~% okm n`}}`~ o||~iofj+

Nx wox ic `zob|e`% w` whee pv` o chf}hikoe fi~|i~o}hik " ZXT+ ZXT jov g~iwk v}òmhex hk o jhgjexfib|`}h}hs` bo~a`} }j~ipgjip} }j` xò~v+ Jiw`s`~% bpfj ic }j` g~iw}j jov n``k cpè`m nx ~`}ohem`bokm ik }j` w`v} fiov}+ ]j`h~ mh~`f} }i fikvpb`~ fjokkè jov oevi n`fib` o bpfj o eo~g`~|`~f`k}og` ic }j`h~ is`~oee ~`s`kp`+ Bòkwjhe`% }j` wo~`jipv` vxv}`bv hk }j`h~ `zhv}hkgmhv}~hnp}hik f`k}`~v jos` n``k jòshex bimhch`m okm o~` ki eikg`~ bohk}ohk`m wh}jhk }j` ehf`kvòg~``b`k}v ic }j`h~ vic}wo~` |~ishm`~v+ Okm% }j`h~ bo}`~hoe jokmehkg vxv}`bv o~` ehbh}hkg ce`zhnheh}xokm fo|ofh}x+

Ov }j` vp||ex fjohk eòm`~ ci~ ZXT Fi~|i~o}hik% jiw wipem xip }ofae` }jhv fjoee`kg`9

Ch~v}% w` wipem vpgg`v} xip n~òa }jhv `cci~} hk}i }j~`` v`qp`k}hoe |jov`v+ V}~o}`gx M`vhgk okm Vè`f}hik Hb|e`b`k}o}hikV}~o}`gx

]j` v}~o}`gx |jov` whee m`chk` }j` biv} o||~i|~ho}` |o}j ci~wo~m ci~ }j` i~gokhto}hik nov`m ik ofibnhko}hik ic ~hgi~ipv oe}`~ko}hs`v okoexvhv% npvhk`vv fikv}~ohk}v% `z|`~h`kf`m"nov`m hk}ph}hik%okm chkokfhoe dpv}hchfo}hik+ ]j` v}~o}`gx whee |~ishm` o |~of}hfoe ~iombo| ci~ }j` cp}p~` mh~`f}hik ic4 Cofheh}x eifo}hik okm bhvvhik% Bo}`~hoe jokmehkg `qph|b`k}% Wo~`jipv` |~if`vv`v% Wo~`jipv` bokog`b`k} okm fik}~ie vxv}`bv%


3/9


O \ihk} ic Sh`w > Nx ]ib ]h`

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M`sèi|hkg o fib|~`j`kvhs` k`}wi~a v}~o}`gx gi`v n`xikm }j` ehbh}o}hikv ic o m``| okoex}hfoek`}wi~a i|}hbhto}hik `z`~fhv`+ Bpe}h|e` cpkf}hikoe o~òv bpv} n` hksies`m hk ovv`vvhkg }j` hb|of}}i |~if`vv`v% vxv}`bv% i~gokhto}hik% hks`k}i~x% `}f+ Jiw`s`~% }j` `k}h~` `cci~} hv ic}`k e`m nx okhkmpv}~hoe `kghk``~hkg cpkf}hik wh}j }j` vaheev }i fikmpf} }j` qpok}h}o}hs` okoexvhv okm cofheh}o}` }j`hk|p} okm okoexvhv c~ib i}j`~ cpkf}hikoe o~òv+ I}j`~ cpkf}hikoe o~òv }x|hfoeex |~ishm` vp||i~} }i}j` `cci~} ik o vhgkhchfok} i~ ehbh}`m novhv+

M`vhgk okm Vè`f}hik

]j` m`vhgk okm vè`f}hik |jov` whee m`chk` hk m`}ohe òfj ov|`f} ic }j` ~`qph~`m }~okvci~bo}hik hkmhv}~hnp}hik fo|onheh}h`v+ H} oevi hkfepm`v }j` vè`f}hik okm fik}~of}hkg ic okx ~`qph~`m `qph|b`k}%vic}wo~`% okm v`~shf` s`kmi~v+ Ov `zob|e`v ic }j` m`vhgk okm vè`f}hik |jov`4 \~id`f} }òbv whee n` binheht`m% K`w vh}`*v(% hc ~`qph~`m% whee n` vè`f}`m% Bo}`~hoe jokmehkg vxv}`bv whee n` `kghk``~`m% @qph|b`k} s`kmi~v whee n` vè`f}`m% Wo~`jipv` |~if`vv`v whee n` mifpb`k}`m% Wo~`jipv` bokog`b`k} okm wo~`jipv` fik}~ie vxv}`bv whee n` vè`f}`m% I~gokhto}hikoe fjo~}v whee n` m`sèi|`m% okm Bokog`b`k} ~`|i~}v whee n` m`chk`m+Hk }j` m`vhgk okm vè`f}hik |jov`% }j` vahee ~`qph~`b`k}v o~` vpfj }jo} o vhkge` cpkf}hikoe o~òfokki} om`qpo}èx eòm }j` `k}h~` m`vhgk okm vè`f}hik `cci~}+ Hkv}òm% o m`vhgko} m eòm fok nòvvhgk`m ci~ òfj bodi~ of}hsh}x% okm o |~ig~ob bokog`b`k} cpkf}hik fok n` p}heht`m }i bokog`hk}`g~o}hik okm fibbpkhfo}hik of~ivv of}hsh}h`v okm cpkf}hikoe nipkmo~h`v+ ]j` |~ig~obbokog`b`k} cpkf}hik oevi gpo~mv ogohkv} }j` m`sèi|b`k} ic cpkf}hikoe vheiv bxi|hfoeex cifpv`mik }j` ~`vpe}v ic òfj cpkf}hikoe o~ò s`~vpv o bi~` jiehv}hf npvhk`vv sh`w+

Hb|e`b`k}o}hik

]j` hb|e`b`k}o}hik |jov` hv }j` chkoe v}`| hk }j` }~okvci~bo}hik+ Wj`~òv }j` m`vhgk okmvè`f}hik |jov` m`chk`m wjo} whee n` mik` okm wji whee mi h}% hb|e`b`k}o}hik hv }j` ~pnn`~ b``}v}j` ~iom |jov` wj`k }j` g~okpeo~ wi~a hv |`~ci~b`m okm hk}`g~o}`m of~ivv oee cpkf}hikoe o~òv ic}j` |~id`f}+ Ov `zob|e`v ic }j` hb|e`b`k}o}hik |jov`4 Bo}`~hoe jokmehkg qph|b`k} whee n` hkv}oee`m% Vic}wo~` o||ehfo}hikv whee n` m`sèi|`m% hkv}oee`m% hk}`g~o}`m% okm }`v}`m% V}okmo~m i|`~o}hkg |~if`mp~`v whee n` mifpb`k}`m% \ì|e` whee n` jh~`m okm }~ohk`m% okm Hks`k}i~x whee n` m`|eix`m% okm V}oa`jiem`~v whee n` e`m }j~ipgj okx ~`vpe}hkg fjokg`+


4/9


O \ihk} ic Sh`w 6 Nx ]ib ]h`

]j` ~ie` okm cifpv wh}jhk òfj cpkf}hikoe o~ò fjokg`v c~ib }j` |~hi~ |jov` ov heepv}~o}`m nx }j``zob|e`v hk }j` cieeiwhkg }one`+ J`kf`% k`w |~id`f} ~`vip~f`v o~` ic}`k k`f`vvh}o}`m mp~hkg }jhv|jov` ic }j` |~id`f}+

Hk ommh}hik }i }j` bi~` g~okpeo~ e`sè ic m`}ohe }i m`chk` okm fibbpkhfo}`% }j` hb|e`b`k}o}hik

|jov` hksies`v o g~ò}`~ kpbn`~ ic ~`vip~f`v }i bokog`+ Bi~` m`}ohe okm bi~` |ì|e` }ibokog` |eof`v `s`k bi~` `b|jovhv ik ok `cc`f}hs` |~ig~ob bokog`b`k} cpkf}hik }i v}~òbehk`fibbpkhfo}hik |~if`vv`v% jhgjehgj} okm ~`vies` hvvp`v% okm bohk}ohk |~id`f} bib`k}pb+ J`kf`%|~ig~ob bokog`b`k} |eoxv o bi~` |~ibhk`k} ~ie` mp~hkg }j` hb|e`b`k}o}hik |jov` i~fj`v}~o}hkg}j` hk}`g~o}hik ic vfj`mpe`v okm of}hsh}x of~ivv wi~a v}~òbv+

Vip~fhkg @z}`~koe ^`vip~f`v

O so~h`}x ic vahee v`}v whee n` k``m`m }j~ipgjip} }j` |~id`f} c~ib v}~o}`gx }j~ipgj hb|e`b`k}o}hik+Vi% ov }j` vp||ex fjohk eòm`~ ci~ ZXW o c`w ko}p~oe qp`v}hikv o~`4 Mi w` jos` }j`v` vahee v`}v hk}`~koeex9 Ic }j` vahee v`}v w` mi jos`% o~` okx }j`v` |ì|e` osoheone`9 Ic }j` vahee v`}v w` mik} jos` i~ fokki} vip~f` hk}`~koeex% wj`~` mi w` gi }i vip~f` }j`b9]j` }~p}j hv }jo} biv} i~gokhto}hikv fokki} occi~m }i jos` hk}`~koe ~`vip~f`v osoheone` }i cpeexvp||i~} o eo~g` |~id`f} vpfj ov }jo} ZXT+ Oe}jipgj o f`~}ohk |i~}hik ic }j` ~`vip~f` npmg`} wh}jhkbokx cpkf}hikoe o~òv box n` oeeifo}`m }i |~id`f} ~èo}`m of}hsh}x% ~o~èx mi`v h} oeeiw ci~ }j`~`vip~f` fikvpbhkg `cci~} ic o k`}wi~a i~ wo~`jipv` }~okvci~bo}hik+ Hk`sh}onex% `z}`~koe`z|`~}hv` okm ~`vip~f`v o~` k``m`m }i vpff`vvcpeex fib|e`}` okm ic}`k eòm }j` |~id`f}+

Vhkf` }jhv hv }j` fov`% }j`k wj`~` mi xip gi ci~ }j`v` ~`vip~f`v9


5/9


O \ihk} ic Sh`w = Nx ]ib ]h`

Inshipvex% xip~ fjihf`v o~` sov} okm so~h`m c~ib vboee nip}hqp` fikvpe}hkg vji|v }i bpe}h"ko}hikoe}`fjkieigx okm v`~shf` i~gokhto}hikv+ Vi% xip k``m }i wjh}}e` }j` ehv}+ Biv} i~gokhto}hikv v}o~} nxvhb|ex gihkg }i `z}`~koe |o~}k`~v }j`x akiw okm }~pv}+ ]jhv hvk} o nom v}o~}% np} h} box vji~}fjokg` vpff`vv hc }j`v` vob` |o~}k`~v o~` ok hee ch} ci~ }j` |~id`f} i~ |~ishm` }ii c`w ic }j`~`qph~`m vaheev+ Ok oe}`~ko}hs` }of}hf hv o n`v} ic n~``m o||~iofj+ ]jhv n~hkgv }j` inshipvomsok}og` ic oehgkhkg v|`fhchf vaheev }i v|`fhchf k``mv+

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]x|hfoe Fo|onheh}h`v

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K`}wi~a

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K`}wi~a V}~o}`gx # Npvhk`vv Fov` Cpeex Bhz`m Cpeex

M`chk` okm M`vhgk

Cofheh}x Fikf`|} M`vhgk Cpeex \o~}hoe Ehbh}`m Bhz`m Ehbh}`m Cpeex

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Vè`f}

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WBV Vè`f}hik Bhz`m Cpeex

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Vxv}`b M`sèi|b k} okm ]`v}hkg

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I~gokhto}hikoe ^òmhk`vv

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Fjokg` Bokog`b`k} Bhz`m Cpeex

Gi"Ehs` \eokkhkg Bhz`m Cpeex

\~ig~ob Bokog`b`k} Bhz`m Ehbh}`m Cpeex


6/9



Pkci~}pko}èx% }j` bi~` ko~~iw }j` cifpv ic }j` vè`f}`m |~ishm`~% }j` g~ò}`~ }j` k``m ci~ i}j`~|~ishm`~v+ ]jhv% ic fip~v`% eòmv }i o g~ò}`~ ~hva ic hkci~bo}hik okm }ovav coeehkg hk}i }j` f~`shf`vn`}w``k òfj hk}`~koe cpkf}hik okm |~ishm`~ vp||i~}hkg }j` |~id`f}+

Hk}`g~o}`m Mèhs`~x Bimè

H} v``bv }j` hmòe vf`ko~hi hv ik` hk wjhfj ik` `z}`~koe v`~shf` |~ishm`~ fok |~ishm` oee% i~ o} eòv}}j` sov} bodi~h}x% ic }j` k f`vvo~x vahee v`}+ ]jhv hv fikvhm`~`m ok hk}`g~o}`m mèhs`~x bim e+ O|~ishm`~ icc`~hkg ok hk}`g~o}`m mèhs`~x bimè4 \~ishm`v }j` `z|`~}hv` wj`~` k``m`m c~ib v}~o}`gx% }i m`vhgk okm vè`f}hik% }j~ipgj

hb|e`b`k}o}hik1 Hv vhb|e`~ n`fopv` }j`~` o~` c`w`~ `z}`~koe |o~}k`~v }i }j` bokog`1 Hv co~ bi~` one` }i fik}~ie }j` }hb`% fiv}% okm ~hva ic }j` |~id`f}1 okm ]oa`v ik ehik vjo~` offipk}onheh}x ci~ is`~oee |~id`f} vpff`vv+

O v`~shf` |~ishm` wh}j ok hk}`g~o}`m mèhs`~x bimè fok eòm bodi~ v}~òbv ic of}hsh}x of~ivv ok

`k}h~` k`}wi~a i~ wo~`jipv` }~okvci~bo}hik |~id`f} c~ib |~id`f} ikv`} }i |iv}"hb|e`b`k}o}hikvp||i~}+ Okm% }j`x jos` |~is`k b`}jimieigh`v okm `z|`~h`kf` hk ovv`vvb`k}% m`vhgk% vè`f}hik%hb|e`b`k}o}hik% vp||i~}% okm |~ig~ob bokog`b`k}+

@zob|e`v fo|onheh}h`v ic ok hk}`g~o}`m mèhs`~x |~ishm`~ hkfepm`4 Ovv`vv cofheh}x eoxip}% i|`~o}hikoe |`~ci~bokf`% fo|ofh}x% k`}wi~a v}~o}`gx1 M`vhgk fikf`|} eoxip}% b`fjokhfoe okm fik}~iev `kghk``~hkg m`vhgk% i|`~o}hikoe m`vhgk% WB

okm WFV ~`qph~`b`k}v1 Vè`f} `qph|b`k} vè`f}hik% vxv}`b vè`f}hik% 6\E vè`f}hik1 Hb|e`b`k} BJ@ hk}`g~o}hik% WB hk}`g~o}hik% WFV hk}`g~o}hik% }~ohkhkg% i|`~o}hikoe

}~okvh}hik% cpkf}hikoe okm i|`~o}hikoe ~òmhk`vv }`v}hkg1 Vp||i~} wo~~ok}x bohk}`kokf`% }~ipne`vjii}hkg% |`~himhf ovv`vvb`k}1 \~ig~ob Bokog`b`k} |~id`f} bokog`b`k}% fibbpkhfo}hik bokog`b`k}% hvvp` ~`viep}hik+Cp~}j`~% }j` b`}jimieigh`v okm |~if`vv`v wh}jhk }j` v`~shf` |~ishm`~ i~gokhto}hik o~` hk}`g~o}`mvpfj }jo} fibbpkhfo}hik okm jokmiccv c~ib cpkf}hik }i cpkf}hik okm |jov` }i |jov` o~`v}~òbehk`m+

\~id`f} Bokog`b`k}\eok

Ovv`vv M`vhgk Hb|e`b`k} Vp||i~}Vè`f}

\~ig~ob Bokog`b`k}

Hk}`g~o}`m Mèhs`~x Bimè Fo|onheh}h`v


7/9



Wjx V`à ok Hk}`g~o}`m Mèhs`~x \o~}k`~9

]j`~` o~` bpe}h|e` jokm"iccv okm hk}`g~o}hik |ihk}v }j~ipgjip} o f~ivv"cpkf}hikoe% bpe}h"|jov`}~okvci~bo}hik |~id`f}% ov heepv}~o}`m hk }j` cieeiwhkg mhog~ob+

@zob|e` ic Bpe}h"\jov` ]~okvci~bo}hik \~id`f}

Wh}j òfj jokm"icc c~ib of}hsh}x }i of}hsh}x i~ cpkf}hik }i cpkf}hik }j`~` hv ~hva ic hkci~bo}hikg`}}hkg eiv} i~ |ii~ex }~okveo}`m+ V`~shf` |~ishm`~v wh}j }j` `z|`~h`kf` okm vahee v`} }i eòmbpe}h|e` wi~a v}~òbv c~ib ikv`} }i hb|e`b`k}o}hik o~` e`vv ehaèx }i cpbne` oeikg }j` wox+


8/9



]j` K``m ci~ Bpe}h|e` E`kv`v

Cp~}j`~% ov w` akiw% |~id`f} wi~a v}~òbv fokki} vpff`vvcpeex i|`~o}` okm boa` m`fhvhikv wh}jhko sofppb+ ]j` `k}h~` |~id`f} bpv} n` bokog`m okm `z`fp}`m wh}j o jiehv}hf sh`w ic }j` |~id`f}pvhkg bpe}h|e` e`kv`v+

Wh}jip} o jiehv}hf sh`w }i `kvp~` m`vhgk m`fhvhikv ci~ |~if`vv`v% `qph|b`k}% okm vxv}`bv o~` hkvxkfj% }j`k go|v o~` hk`sh}one`+ \~if`vv`v bhgj} n` m`chk`m ci~ vxv}`b cpkf}hikoeh}x }jo} mi`vk}`zhv}+ @qph|b`k} bhgj} n` m`vhgk`m wh}jip} }j` ce`zhnheh}x ci~ `z|okm`m cp}p~` |~if`vv~`qph~`b`k}v+ Vxv}`bv bhgj} n` m`sèi|`m i~ fikchgp~`m nov`m ik ovvpb`m s`~vpv of}poe k``mv+]~ohkhkg okm }`v}hkg bhgj} ni}j cifpv `zfepvhsèx ik k`w }`fjkieigh`v okm hgki~` }j` |~if`mp~oeov|`f}v ic o mox hk }j` ehc ic ok ovvifho}`+ Okm% gi ehs` bhgj} }oa` |eof` wh}jip} cpeex|~`|o~hkg fi~|i~o}` okm npvhk`vv |o~}k`~ v}oa`jiem`~v ci~ }j` hb|of} h} whee jos` ik }j`b+

Npvhk`vv E`kv`v4

V`~shf` Fiv} ^`s`kp` A` B`}~hfvI~gokhto}hik E`kv`v4

^`vip~f`v VaheevOffipk}onheh}h`v

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Vip~fhkg) \~ifp~`b`k} B`~fjokmhvhkg \eokkhkg Hks`k}i~x Bokog`b`k} Hkci~bo}hik ]`fjkieigx)

Vxv}`bv

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Bpe}h|e` E`kv`v ^`qph~`m }i F~ò}` Jiehv}hf Sh`w

V}oa`jiem`~ E`kv`v4

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]~okvci~bo}hik ~`qph~`v }j` onheh}x }i wò~ bpe}h|e` e`kv`v


9/9


O \ihk} ic Sh`w : Nx ]ib ]h`

]j` Hb|e`b`k}o}hik D"Fp~s`

Pkci~}pko}èx% wj`k `zob|e`v eha` }jhv jo||`k *h+`+ wj`k |~if`vv`v% vxv}`bv% okm `qph|b`k} o~`ki} }hgj}ex oehgk`m }j~ipgjip} }j` |~id`f}( }j` ~`vpe}v fok eòm }i o |ii~ |iv} gi"ehs` v}o~} p|% ov}x|hch`m nx }j` D"Fp~s` hk }j` cieeiwhkg heepv}~o}hik+

]j` |`~ci~bokf` mh| heepv}~o}`m hk }j` D"Fp~s` fok eòm }i npmg`} is`~~pkv% v`~shf` mhv~p|}hikv%okm eiv} ~`s`kp`+ Ok hk}`g~o}`m mèhs`~x v`~shf` |~ishm`~ wh}j }j` `z|`~h`kf` okm vahee v`} }i eòmbpe}h|e` wi~a v}~òbv bhkhbht`v }jhv ~hva+

Vpbbo~x

]j`~` whee fib` o |ihk} hk }hb` wh}jhk `s`~x mhv}~hnp}hik hk}`kvhs` i~gokhto}hik wj`k o fikfepvhikhv ~òfj`m }jo} hkf~`b`k}oe fjokg` hk mhv}~hnp}hik fo|onheh}h`v hv ki} `kipgj okm }jo} o bodi~}~okvci~bo}hik hv k``m`m+ Np}% ~o~èx o~` hk}`~koe ~`vip~f`v wh}j }j` ~`qph~`m vahee v`}v osoheone` }ivp||i~} vpfj |~id`f}v hk ok om`qpo}` wox+ J`kf`% o vp||ex fjohk eòm`~ bpv} v`à `z}`~koevp||i~} }i vpff`vvcpeex bokog`% m`vhgk% okm hb|e`b`k} }j` |~ig~ob+

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Vi% ov o vp||ex fjohk eòm`~ }ova`m wh}j eòmhkg o }~okvci~bo}hikoe `cci~}% fikvhm`~ o v`~shf`|~ishm`~ icc`~hkg ok hk}`g~o}`m mèhs`~x bimè+ H}v }j` cov}`~% òvh`~% okm n`}}`~ o||~iofj+

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