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1 Seminário Transporte Aéreo – Porto – 27 de Outubro de 2016Nuno Álvares Pereira

DADOS YTD JULHO 2016

Nuno Álvares Pereira

DHL Express Portugal, Nuno Álvares Pereira

2 Seminário Transporte Aéreo – Porto – 27 de Outubro de 2016

AGENDA

DEUTSCHE POST DHL GROUP

DHL EXPRESS

B2C – BUSINESS TO CONSUMER


DEUTSCHE POST DHL ORGANIZATION

Post - eCommerce - Parcel

(PeP)

EXPRESSGLOBAL

FORWARDING,

FREIGHT

SUPPLY CHAIN

GLOBAL BUSINESS SERVICES

Corporate Center

DHL Customer Solutions & Innovation


DHL EXPRESS – GLOBAL OVERVIEW

19691st DHL

shipment sent

80,000Certified International

Specialists

202 MillionInternational Shipments Annually

220Countries &

Territories

served

3Global Hubs &

19Regional Hubs

45,000Service Points

4,000Facilities

250Dedicated Aircraft

32,500Vehicles


MARKET POSITION IN 2013 – VALUE SHARE (€)

41%

25%

10%

12%

12%

44%

11%

20%

4%

21%

18%

32%

46%

34%

22%

26%

6%

12%

DHL

UPS

FedEx

TNT

Others

4%

AmericasEurope

Asia Pacific

Global

Continued TDI leadership across all regions outside the Americas


DEDICATED INTERCONTINENTAL AND INTERREGIONAL NETWORKS

BAH

ANC

LAX JFK

MAO

BOG

GYE

PTY CCS

MEX

MIA

CVGLEJ

CGN

BGYBRU

EMA

LOS

ACC

SHJ

DEL

BKK

KULSIN

HKG

MNL

TPE

OSA

SELPEK

PVG

Leipzig Hub

Europe

Hong Kong Hub

Asia Pacific

SYD

Cincinnati Hub

Americas

250 dedicated aircraft

Connecting 500

airports

& 22 major air hubs


• The core backbone to deliver first-class services worldwide

Total Investment EUR 160mn

Total Site Area 35,000 sqm

Warehouse Space 31,400 sqm

Conveyor Belts 5.5 km

Loading Docks 20

Parcel Sort

Capacity

35,000 per hour

Document Sort

Capacity

40,000 per hour





Loading Docks 35

Parcel Sort

Capacity

30,000 per hour

Document Sort

Capacity

57,000 per hour





Loading Docks 42

Parcel Sort

Capacity

60,000 per hour

Document Sort

Capacity

43,200 per hour

Cincinnati HubCVG, United States

Leipzig HubLEJ, Germany

Hong Kong HubHKG, Hong Kong

3 GLOBAL HUBS – FACTS & FIGURES


• Participating in Global Events that share DHL core values

Fashion Week Gewandhaus Orchestra

Manchester United

Formula E

Cirque du Soleil

Formula 1

WTCC Rugby World Cup 2015

GROUP & EXPRESS SPONSORSHIPS


EUROPE OVERVIEW

41%Market Share

12European

Hubs1,300

Facilities

158Million

shipments per year

107TAPA Certified

Facilities

31,000Certified International Specialists

90Dedicated Aircraft

19,000Vehicles

660Daily Flights

TAPA: Transported Asset Protection Association


EUROPE OVERVIEW

Head Office: Bonn, Germany

CEO: John Pearson

Revenue: EUR 5.7 billion

Shipments: 158 million per year

Countries: 60 countries & territories

Employees: 31,000

Aircraft: 90 dedicated aircraft

Flights: 660 daily flights

Vehicles: 19,000

Facilities: 1,300

Major Hubs: Leipzig, Brussels, East Midlands

Other Hubs: Amsterdam, Bergamo, Frankfurt,

London, Copenhagen, Madrid,

Marseilles, Paris & Vitoria

IT Centers: Prague (global)

QCC’s: East Midlands, Leipzig & Vitoria

TAPA: 107 TAPA certifications

Transit Time: 96% on-time

European Air Network

QCC: Quality Control Center


O GRANDE DESAFIO DO TRANSPORTE EXPRESSO


E COMMERCE – UMA OPORTUNIDADE


Dados sobre o e-commerce na Europa


Dados sobre o e-commerce na Europa (€ mercado)


E-commerce – a nova exigência das entregas


4 FACTOS PARA REFLETIR SOBRE B2C

EXPORTAÇÃO

O B2C já tem um peso superior a 33% nos envios de exportação

IMPORTAÇÃO

As devoluções podem ir até 20%, dependendo do país e setor

O MAIOR CLIENTE DA DHL PT EM 2026 AINDA NÃO EXISTE

Os 2 maiores clientes da DHL PT não existiam há 10 anos

O IT TEM UM PAPEL FUNDAMENTAL

O suporte e o desenvolvimento informático é crucial no B2C


OBRIGADO PELA VOSSA ATENÇÃO!

Nuno Álvares Pereira

[email protected]

911 081 741

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