pqcnc cmop webinar - engaging families at the bedside

8/21/2019 PQCNC CMOP Webinar - Engaging Families at The Bedside

1/17

Agenda for Today

•

Presentation: Engaging Patients andFamilies at the Bedside

•

Team Sharing and Questions

•

Upcoming Due Dates


2/17

Engaging Patients and Families

at the Bedside

2

Tara Bristol Rouse

Director of Patient and Family PartnershipsPQCNC


3/17

What is it like being a patient?

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4/17

Communicating to Improve Quality –

What will you need to do?

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4 AHRQ Guide to Patient and Family


5/17

Communicating to Improve Quality –

What will you need to do? (continued)

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6/17

Communicating to Improve Quality – What you

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7/17


will need to do throughout the hospital stay?

(continued)•

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8/17


will need to do throughout the hospital stay?

(continued 2)•

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9/17

PFE Strategies and Tools – What is teach back?

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10/17

PFE Strategies and Tools – What is bedside shift

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11/17

PFE Strategies and Tools – What is IDEAL

Discharge Planning?

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12/17

More Information on IDEAL Discharge Planning

12

http://www.ahrq.gov/professionals/systems/hospital/engagingfamilies/strategy4/index.html


13/17

Potential Challenges of Bedside Engagement

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14/17

Using Scenario-Based Learning to Address

Potential Challenges of Bedside Engagement

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PFCC Partners – Completing 14


15/17

Final Thoughts

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16/17

Team Sharing/Questions


17/17

Thank you!

pqcnc cmop webinar - engaging families at the bedside

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