practical lessons learned from a successful mobile bi launch

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Practical lessons learned from a successful Mobile BI launch Peter Chen @ccpg04 Global Finance Reporting Manager Deloitte Touche Tohmatsu Limited EA114

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Practical lessons learned from a successful

Mobile BI launch

Peter Chen @ccpg04 Global Finance Reporting Manager Deloitte Touche Tohmatsu Limited

EA114

Agenda

3 / 38

Background

Summary

Questions

Lessons Learned

Time line

Product Overview

Deloitte Impact Innovation Leadership

$ 34 Billion

200 K

150 Countries

Largest Private Professional Services Network, by Revenue and Headcount

20 Industries Audit,

Tax Consulting,

Enterprise Risk Financial Advisory

Deloitte

5 / 38

Responsible for Global and Member Firm Financial Analysis and Reporting

DTTL Financial Integration Group

6 / 38

Agenda

7 / 38

Time Line Summary

Questions

Lessons learned Background

Product Overview

John Doe 公司创始人

2012. Jan 2012.Sep 2012.Nov 2013.Nov 2011 2014.Apr

FIG Dashboard Project 1.0 (FIGR1.0)

Kick-off on XI3.1 (Xcelsius and Webi)

Completed FIGR1.0, Immediately followed by mobile BI POC for business leaders

FIGR mobile KickOff

Steve Lucas @Forbes “Putting Mobile First and the New BI Priorities”

BI 4.0 SP5 upgrade Setting up the infrastructure foundation for BI mobile, followed by FIGR2.0 (additional dashboards)

Successful launch of FIGR Mobile

Main Events Time Line

8 / 38

Emmy One 客服

经 Steve Silver

财务

SAP Landscape with ECC, BW, and BI

ECC DEV ECC QA ECC Production

BW DEV System

BW QA System

BW Production System

BO DEV BO QA BO PROD

BW 7.3

BI 4.1

9 / 38

Emmy One 客服

经 Steve Silver

财务

BI

Server

Mobile BI

Service

Web App Server

Firewall

Mobile BI Architecture

10 / 38

Agenda

11 / 38

Product Overview

Summary

Questions

Lessons Learned Background

Time Line

SAP Mobile BI on iPad

Over 2 years old Under Rapid, Agile

Development

Multiple platforms

iOS, Android Windows

Multiple BI products

Our MoBI tools of choice: Webi Dashboard *Design Studio *Lumira

For example: Geomaps

Beyond Desktop

12 / 38

User Experience

The lavish presentation appeals to me, and I’ve got to convince the others.

-Freddie Mercury

15 / 38

Retina Display

Information at Finger tips

Wow

Demo

User Experience

14 / 38

Retina Display

Information at Finger tips

User Experience

15 / 38

Agenda

16 / 38

Lessons Learned

Summary

Questions Product Overview

Background

Time Line

Feature Matrix: The 4-“First”

1. Mobile First BI tool feature : Mobile ahead of PC

2. iOS First MoBI features: iOS ahead of Android

Mobi feature completeness: iPad ahead of iPhone

4. Webi First MoBi feature and experience is reflected in Webi the most. Webi is the more “native” resident of Mobi than other BI tools.

3. iPad First

17 / 38

Platforms - Devices - Content

Enterprise Security

18 / 38

BI platform Access level, and Data Level

Security

Leverage BI

Platform Single

Sign-on Encryption on Device

LDAP user management and authentication

(user only need to remember their windows password)

Control Offline Storage and Device

level encryption

Static Code Scan

19 / 38

Leverage BI

Platform Single

Sign-on Encryption on Device

Mobi and ClientSettings

files

CMC (BI4.1)

SDK

Configuration

20 / 38

In BI 4.1, there are new authorizations setup in CMC, which can limit access to certain App functionalities (i.e. Annotate)

Desktop Design Vs.

Mobile Experience

Design for Desktop and Mobile separately

22 / 38

Webi: Micro Chart Double-tap expansion missing with v5.1.6, exists with v5.1.3. When double-taping on the chart, microchart doesn’t expand any more on v5.16. Webi: Drill down link missing in tables missing with v5.1.6, exists with v5.1.3. Xcelsius Dashboard: Combo Box selection reset not working in Mobile BI app. Works on Desktop.

Agile, Rapid Development

Test, Test, and Test

23 / 38

Bugs and Defects

“Abbreviated” Product Guide

Test, Test, and Test

24 / 38

Under-documented product features and instructions:

Black and White Theme - Font color: Black and White reversed on Black theme

i.e. GeoMap

Dimension Filter Measure Selection Panel

1. More than ONE dimensions on the dimension filter do not work

2. Prior to v6.0, all unique values including the system-created “ALL Values” are selected by default

Colors for the measure icons on the Measures panel are determined by the font color of the measure columns

Mixed colors in the number display of rows for the column,

cause missing icons or “Sandwiched” icons

GeoMap “Requires” the column headings to come from “NameOf” function With generic names: a. Measures could be missing from the map. b. The dimension filter default value designation in Mobi 6.0 won’t work either

Custom Branding

Take Advantage of the SDK

29 / 38

Configuration at the app(group), not server level: Default connection, Webi refresh, Collaborations…..

The business stakeholders LOVE to showcase “their own” app

Config. by App(Group)

Version Control

SDK : Deployment Version Control “(N – x)”

30 / 38

This functionality broke from v5.1.12, yet to be fixed in v6.06 ADAPT01726687

Apple store: v6.06 DFLASH v5.1.12 FIGR v5.1.9

SAP Idea Place Influence Council ASUG conferences Partner Testing SCN

Raise Your Voice

31 / 38

Raise Your Voice

32 / 38

Dimension filter Default Selection Enhancement in

Mobi v6.0

Dimension filter Default

Selection Prior to v6.0

Agenda

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Summary

Lessons Learned

Questions Product Overview

Background

Time Line

34 / 38

SAP Mobile BI: End-to-end enterprise solution

Wow factor is there, and is real

Make proactive decisions on Mobile device, platform, and content types.

Leverage existing BI investment , resources, and simplify landscape

Key Learnings

Answer the question with support in mind: iOS vs Android. iPad vs. iPhone. (Functionality and Layout are different)

35 / 38

Test, do not assume from Product guide

Separate the desktop and mobile development

Let your voice be heard, and your need be known

The product guide may lack the details you need.

Key Learnings (continued)

Shape Mobi roadmap by providing real business cases and needs.

Mobile compatible components. Mobile rendering of output.

36/ 38

Take advantage of the SDK

• Your “own brand” • Configuration at the App (Group) level, not server level • Version Control ! - Apple iTune store only has ONE and last version available

Key Learnings (continued)

Questions ? Thanks

@ccpg04