practice enhancement program™...

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Dear Medical Professional, As Founder and CEO of Sovereign Laboratories and the Sovereign Health Initiative, I am excited to welcome you to the Practice Enhancement Program™ (PEP). Over the last twenty-five years, I’ve had the pleasure to meet thousands of you at lectures, medical conferences, trade shows, and through email and phone conversations. Many of you are already familiar with our company, our history, our mission, and our signature product, Colostrum-LD®. For those of you I have not yet met, my name is Douglas Wyatt, and I have been a strong advocate of bovine colostrum ever since my late wife’s health crisis. Following my “re-discovery” of colostrum, I’ve been on a personal mission to educate and share this miraculous healing substance with medical professionals and healthcare providers who have the ability to educate patients and help them make informed health choices. Colostrum-LD® is unlike any other health food supplement on the market today. And it’s important for all individuals no matter where they are on the spectrum of life. From infants to centenarians...we all have the propensity for leaky gut syndrome (LGS) and gut dysbiosis as a result of our modern lifestyle. Leaky gut syndrome, or intestinal permeability, is the pathway for toxins to enter the bloodstream and overwhelm the body. This leaking of toxins disrupts the immune system, causing massive dysfunction and failure. Inflammation caused by internal toxicity is the primary cause of all chronic and autoimmune conditions and many mental health issues afflicting our society today. I believe that colostrum is such a simple solution that it’s revolutionary. The one caveat is that not all colostrum on the market today can heal LGS. More than two decades years of research has taught me that the healing components in colostrum must survive the passage through the digestive tract and remain bioavailable at the cellular level in order to be effective. I developed my own formula of colostrum, Colostrum-LD®, which is clinically proven to heal and prevent LGS. Our proprietary liposomal coating does just this; it protects the healing components which includes a plethora of growth and immune factors. These factors are absolutely essential to optimal health and well-being. Because of my passion for Colostrum-LD® and my sincere belief that it has the power to halt or even reverse the overwhelming incidence of chronic and autoimmune diseases facing the world today, I invite you to become a Colostrum-LD® Advocate by participating in the Practice Enhancement Program (PEP). This packet includes everything you need to know about getting started and integrating the PRO Colostrum-LD™ line of products into your treatment protocols. But, just in case you have any questions, I’m always available by phone or email. Yours in Good Health, Douglas A. Wyatt, J.D. Sovereign Laboratories (928) 683-5759 [email protected] Uncertain About Making a Commitment to PEP? New Providers and current Wholesale Providers can take advantage of a one-time offer to purchase $200 worth of PRO line products (at a 40% discount). Try them out with your patients. I’m convinced you’ll join PEP after you see the results with this special “Give Us a Try” offer.

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Page 1: Practice Enhancement Program™ (PEP)mysovlabs.net/wp-content/uploads/2018/01/pep_packet_20171003.pdf · deemed necessary to produce desired health benefits • Has supported clinical

DearMedicalProfessional,

AsFounderandCEOofSovereignLaboratoriesandtheSovereignHealthInitiative,Iamexcitedto

welcomeyoutothePracticeEnhancementProgram™(PEP).Overthelasttwenty-fiveyears,I’vehadthepleasuretomeetthousandsofyouatlectures,medicalconferences,tradeshows,andthroughemailandphoneconversations.Manyofyouarealreadyfamiliarwithourcompany,ourhistory,ourmission,

andoursignatureproduct,Colostrum-LD®.ForthoseofyouIhavenotyetmet,mynameisDouglasWyatt,andIhavebeenastrongadvocateofbovinecolostrumeversincemylatewife’shealthcrisis.

Followingmy“re-discovery”ofcolostrum,I’vebeenonapersonalmissiontoeducateandsharethismiraculoushealingsubstancewithmedicalprofessionalsandhealthcareproviderswhohavetheabilitytoeducatepatientsandhelpthemmakeinformedhealthchoices.

Colostrum-LD®isunlikeanyotherhealthfoodsupplementonthemarkettoday.Andit’simportantforallindividualsnomatterwheretheyareonthespectrumoflife.Frominfantstocentenarians...weall

havethepropensityforleakygutsyndrome(LGS)andgutdysbiosisasaresultofourmodernlifestyle.Leakygutsyndrome,orintestinalpermeability,isthepathwayfortoxinstoenterthebloodstreamandoverwhelmthebody.Thisleakingoftoxinsdisruptstheimmunesystem,causingmassivedysfunction

andfailure.Inflammationcausedbyinternaltoxicityistheprimarycauseofallchronicandautoimmuneconditionsandmanymentalhealthissuesafflictingoursocietytoday.

Ibelievethatcolostrumissuchasimplesolutionthatit’srevolutionary.TheonecaveatisthatnotallcolostrumonthemarkettodaycanhealLGS.Morethantwodecadesyearsofresearchhastaughtmethatthehealingcomponentsincolostrummustsurvivethepassagethroughthedigestivetractand

remainbioavailableatthecellularlevelinordertobeeffective.Idevelopedmyownformulaofcolostrum,Colostrum-LD®,whichisclinicallyproventohealandpreventLGS.Ourproprietaryliposomalcoatingdoesjustthis;itprotectsthehealingcomponentswhichincludesaplethoraofgrowthand

immunefactors.Thesefactorsareabsolutelyessentialtooptimalhealthandwell-being.

BecauseofmypassionforColostrum-LD®andmysincerebeliefthatithasthepowertohaltoreven

reversetheoverwhelmingincidenceofchronicandautoimmunediseasesfacingtheworldtoday,IinviteyoutobecomeaColostrum-LD®AdvocatebyparticipatinginthePracticeEnhancementProgram(PEP).ThispacketincludeseverythingyouneedtoknowaboutgettingstartedandintegratingthePRO

Colostrum-LD™lineofproductsintoyourtreatmentprotocols.But,justincaseyouhaveanyquestions,I’malwaysavailablebyphoneoremail.

YoursinGoodHealth,

DouglasA.Wyatt,J.D.SovereignLaboratories(928)[email protected]

UncertainAboutMakingaCommitmenttoPEP?NewProvidersandcurrentWholesaleProviderscantakeadvantageofaone-timeoffertopurchase$200worthofPROlineproducts(ata40%discount).Trythemoutwithyourpatients.I’mconvincedyou’lljoinPEPafteryouseetheresultswiththisspecial“GiveUsaTry”offer.

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PracticeEnhancementProgram(PEP)™IncorporatingEssentialNutritionintotheAmericanDiet&

ImprovingPracticeSustainability

CONTENTS

JoinSovereignLabs.comProgramOverview

ProviderStarterPackageInformation&Pricing

Step-by-StepGuidetoGettingStarted

ProviderAgreementForm

ProviderCreditCardAuthorizationForm

PatientPayment&AutoshipAuthorizationForm

PatientTherapyPlanForm

ProviderAnswerstoCommonlyAskedQuestions

Refund/ProductReturnPolicy

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PROGRAMOVERVIEW–www.JoinSovereignLabs.com

PracticeEnhancementProgram(PEP)™

SovereignLaboratoriesandWebToMedSystems™havepartneredtooffermedicalpractitionersauniqueandpowerfulcombinationofprovenfunctionalmedicinewitheducation-drivenmarketing.Thiseasy-to-implementsystemdrivesoptimalhealthoutcomesforpatientsandprovidessignificantwealth-buildingopportunityforproviders.

ProgramGoals:

1. HelpproviderseducateexistingpatientsabouttheimportanceofincludingPROColostrum-LD™.2. Helpprovidersestablishthemselvesasexpertsintheuseofbovinecolostrumsupplementsfor

maximalhealthandwell-being.3. HelpprovidersutilizethepoweroftheInternettoattractnewpatientsseekinghealthand

healingthroughaCertifiedColostrumTherapySpecialistintheirarea.4. Helpprovidersbuildtheirpracticeandimprovepracticesustainabilitythroughasteadyincome

stream.

WhatMakesUsUnique?

SovereignLaboratories

• ProducesthemostefficaciousbovinecolostrumsupplementonthemarkettodayandcertifiesPROColostrum-LD™tocontainaminimumquantityofimmuneandgrowthfactorsdeemednecessarytoproducedesiredhealthbenefits

• HassupportedclinicaltrialsutilizingPROColostrum-LD™andwasthefirsttodemonstratepositiveeffectsonintestinalpermeabilitycausedbyNSAIDuse

• Continuallyworkstodevelopnewandinnovativesupplementsutilizingliposomaldeliverytechnology

• Commitsitselftothesuccessofyourpracticebyofferingstafftrainingandpatienteducationalmaterials

WebToMedSystems™

• Specializesinwebdevelopmentforthehealthcareindustry• Understandsthedistinctneedsanddemandsofmedicalbusinesses• Deliversrobust,securewebsitesandHIPAA-compliantwebapplications• Designs,develops,andbuildseverythingin-house(nooutsourcingoroffshoring)

OurCommitmenttoOurProviders

WewanttohelpyouserveyourpatientsbetterwithourlineofPROColostrum-LD™,PROVitalC-LD™andPROColostrum-IC™andPRODailyG.I.Complete™.Theseproductswillbesoldexclusivelyinyourofficewithdirectdeliverytopatients.AlthoughSovereignLaboratoriescarriesaretailversionoftheseproducts,theprofessionalstrengthformulas(PROLine)areonlyavailabletopractitionerswhosignupforthePracticeEnhancementProgram(PEP).PleaserefertotheSovereignLaboratoriesProviderLicensingAgreementfordetailsonhowPROLinecanbesold.

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SovereignLaboratoriesisinvestedinthesuccessofyourpracticeandcommittedtohelpingyouacquirenewpatients.AsaSovereignLaboratoriesProvider,youwillreceive:

• ProviderPROProductStarterPackage• Comprehensive,personalized10-pagemarketingandeducationalwebsite• Pre-programmedtabletwitheducationalvideosforpatienteducation• OnlineeducationalprogramfordoctorsandstafftobecomeCertifiedColostrumTherapy

Specialists• Literature,educationalmaterials,waitingroomdisplays,monthlyemailnewsletterforpatients

SovereignLaboratoriesandWebToMedSolutions™areinvestedinthesuccessofyourpracticeandcommittedtohelpingyouacquirenewpatientsthrougheffectivedigitalmarketingstrategies.AsaSovereignLaboratoriesProvider,youwillreceive:

• Comprehensive,personalized10-pagemarketingandeducationalwebsitethatfeaturescontentonconditionstreatedwiththePROproducts.

• ToponlinepositionsonGoogle,Yahoo,andBingforColostrumTherapyrelatedkeywords.• Accurategeographictargetingoffiveneighborhoods,cities,orcountiesnearestyourofficefor

prospectivepatientreferralsandpracticebuilding.

AttainingSuccessfulPatientOutcomes

Asahealthcarepractitioner,youwantthebestpossiblehealthoutcomesforyourpatients.Asadvocatesofbovinecolostrum,wewantthesamething.Withovertwenty-fiveyearsofresearchandexperiencebringingbovinecolostrumintothemedicalconsciousnessandtohealth-mindedpractitioners,SovereignLaboratoriesisconsideredthecolostrumexpert.Theimmuneandgrowthfactorsincolostrumarethemissinglinktohealthandarevitallyimportantinhealingandpreventingleakygutsyndrome(LGS)andmodulatinginflammationwithinthebody.LGSandinflammationgohand-in-handandaretheprimarycauseofallergies,autoimmuneconditions,andotherchronichealthproblems,allofwhichhaveexplodedinnumbersinthepastfewdecades.

SovereignLaboratoriesunderstandshowdifficultitcanbefortoday’smedicalproviderstomaintainfinancialsolvencyandsecurity.Expertsagreethatpassiveincome–makingmoneywhileyou’reasleep–isthepathwaytotruewealth.Youmayonlyseepatientsonceortwiceayear,reimbursementforservicesmaybemeager,andyourtimeisfinite.Asaconsumableproduct,PROColostrum-LD®providesongoingincomeforyouaswellasongoinghealthbenefitsforyourpatients.

Lastly,weknowthatmostdoctorsaren’tsalespeopleanddon’twanttobecomesalespeopleeither.That’swhywe’vedesignedthePracticeEnhancementProgram(PEP)™withafocusoneducatingofficestaff.They’llbeyoursalespeople,andSovereignLaboratorieswillmakecertainthatthey’reeffectiveatit.We’llsendmonthlyreportssoyou’llknowthatpatientsaretakingproductsregularlyandthePracticeEnhancementProgram(PEP)isbeingoptimizedinyouroffice.We’llalsomonitoryourprogram,soifyourpracticeneedssomeextrahelpwithimplementation,we’llfollow-upwithyourofficestaff.

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PracticeEnhancementProgram(PEP)

STARTERPACKAGE

SuggestedProviderPROProductStarterPackageincludes*

5PROColostrum-LD™powder(16oz) RetailValue $50025PROColostrum-LD™Intro-Paks(50g) RetailValue $3255PROColostrum-LD™Caps(120capsules) RetailValue $2005PROColostrum-IC™sprays(5oz) RetailValue $2005PROVitalC-LD™(120capsules) RetailValue $1505PRODailyG.I.Complete™(60capsules) RetailValue $150

TOTALProductValue $1525

*Substitutionsmaybemadetototal$1500inretailproductvalue

PracticeEnhancement&EducationProgram(1month)–includes**

PersonalizedWebsite ......................................................................................................$3,000•Geo-targetedreferrallistingonwww.JoinSoverignLaboratories.com

WebsiteHosting&Maintenance($250/month) ............................................................. $250

PracticeBuildingwithPROColostrum-LD™--MarketingCoaching ................................$1,000•Emailtemplate•Providerbrochures•Patientbrochures

OptimizedStaffEducation................................................................................................$1,500

• ColostrumTherapySpecialist™onlinetrainingcourse

“TheColostrum-LD®Advantage”VideofeaturingDr.WiggySaunders ...........................$1,500

PatientEducationTablet ..................................................................................................... $250

WaitingRoomDisplay&Literature .................................................................................... $150

ScriptPads .............................................................................................................................$25

TOTALEducationValue .......................$7,925

TOTALVALUE $10,455

SovereignLaboratoriesProviderPackagePrice $4,995

ConferenceDiscountPrice $1,495

**Packagepriceisfor1month,afterwhichproviderwillbecharged$250/month,pluscostofanyproductsordered.

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STEP-BY-STEPGUIDEtoGETTINGSTARTEDPracticeEnhancementProgram(PEP)™

1.)Callusat(480)553-7768 to discuss theavailability of the program in your geographic area.IfnootherprovideriswithinthedesignatedradiusANDyoucurrentlysellsupplementsinyourpractice,ourfriendlystaffwillregisteryourpractice.

2.)Read,sign,andreturntheSOVEREIGNLABORATORIESPATIENTPROVIDERAGREEMENTalongwithyourCREDITCARDAUTHORIZATIONFORM.

3.)SetadesignatedtimetoearnyourCertifiedColostrumTherapySpecialistdesignationbycompletingtheSovereignLaboratoriesonlinetrainingcourse.Watch“TheColostrum-LD®Advantage”videofeaturingDr.WiggySaunders.Onceyouhavecompletedandpassedtheexam,SovereignLaboratorieswillshipyourProviderPROProductStarterPackageandmailyourSpecialisttrainingcertificate.

4.)YourProviderPROProductStarterPackagewillarrivewithin3-5businessdaysafteryousuccessfullycompletetheonlinetraining.Reviewitscontents.Familiarizeyourstaffwiththepatienteducationmaterials(patientbrochures,literature,andwaitingroomdisplays).

5.)Set-upyourpersonalizedwebsiteand if you have any technical questions regarding the program, .If pleasecontact our Sales Manager, Drew Friedman at (480) 553-7768. Your website cannot be set-upuntil you have successfully completed the online training course.

6.)Beginenrollingpatientsintheprogram.HaveeachpatientcompletethePATIENTPAYMENTandAUTOSHIPAUTHORIZATIONFORMandfaxittoSovereignLaboratoriesat(928)862-4039.UsetheproductsinyourStarterPackagetoselldirectly(orsupplyfreeofcharge)tothefirstpatientsyouenrollintheprogram.Werecommendprovidingatminimumthe50-gramIntroPaktogetpatientsstartedimmediatelyontheircolostrumregimen.Pleasecallourofficeat(928)683-5759toorderadditionalIntroPaks.

SovereignLaboratoriesisheretohelpeverystepoftheway.Wewantyourpatientsandyourpracticetosucceed.Don’thesitatetocalluswithquestionsorconcerns–(480) 553-7768 .If you have a particularlydifficultcase,wecanarrangeamedicalconsultation.

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PROVIDERCREDITCARDAUTHORIZATIONFORM

PracticeEnhancementProgram(PEP)

Provider’sName: ____________________________________________________________________

PracticeName: _____________________________________________________________________

PracticeAddress: ____________________________________________________________________

Phone: ____________________________________ Email: __________________________________

Creditcard: ___AMEX___VISA___MasterCard___Discover

CardNumber: ______________________________________________________________________

ExpirationDate:_____________________________________________________________________

Nameoncard: ______________________________________________________________________

BillingAddress(ifdifferentthanpracticeaddress): _________________________________________

__________________________________________________________________________________

TOTALCHARGES:$1495.00

IunderstandthatSovereignLaboratorieswillprovidethePracticeEnhancementProgram(PEP)freeforthefirst(1)monthafterwhichIagreetopay$250.00permonthbeginninginthesecond(2nd)monthfollowingmyenrollmentinthePracticeEnhancementProgram(PEP).IfIwishtocancelmysubscriptionatanytime,Iwillgivethirty(30)daysnotice.

Provider’sSignature:________________________________________________Date:____/____/____ ReviewedandApprovedbySovereignLaboratoriesRepresentative:_________________________________Date:____/____/____ *ChargeswillappearasSOVEREIGNLABSSYMCOoncreditcardstatement.

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PATIENTPAYMENTandAUTOSHIPAUTHORIZATIONFORM

ProviderInformation(tobecompletedbymedicalprofessional)

ProviderorPracticeName: ________________________________________________________

Address: ______________________________________________________________________

Phone:____________________________Email: ______________________________________

Email: ________________________________________________________________________

TherapyPlanOrder: Frequency Cost___16oz.PROColostrum-LD™ monthly $99.95___120capsPROColostrum-LD™ monthly $39.95___5oz.PROColostrum-IC™ monthly $39.95___120capsPROVitalC-LD™ bi-monthly $29.95___60capsPRODailyG.I.Complete™ monthly $29.95PatientInformation(tobecompletedbypatient)Name: __________________________________________________________________________

DeliveryAddress:__________________________________________________________________

Phone: __________________________________________________________________________

Creditcard:___AMEX___VISA___MasterCard___DiscoverCardCVC:______________

CardNumber:________________________________________ExpirationDate:____/_____/_____

NameonCard:_____________________________________________________________________

BillingAddress(ifdifferentthandeliveryaddress):________________________________________

_________________________________________________________________________________IagreetoenrollintheAutoshipProgramandauthorizemycreditcard*tobechargedpriortoshipment.Patient’sSignature:_______________________________________Date:_____________________ReviewedandApprovedBy:____________________________________Date:_________________

TitleorPosition:___________________________________________________________________

*ChargeswillappearasSOVEREIGNLABSSYMCOoncreditcardstatement.

AUTHORIZATIONFOR:

!PROLINE!SKININSIDE

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PATIENTTHERAPYPROGRAM

PatientName:___________________________________________________________________

Date:__________________________________________________________________________

Follow-upAppointmentin60days:_________________________________________________

Yourhealthcareproviderhasrecommendedyousupplementwiththefollowing: QUANTITY #TIMESPERDAYPROColostrum-LD™Powder ____teaspoons ________ PROColostrum-LD™Caps ____capsules ________ PROColostrum-IC™ ____sprays ________ PROVitalC-LD™ ____capsules ________ PRODailyG.I.Complete™ ____capsules ________

DIRECTIONSFORUSE:

! TakePROColostrum-LD™mixedin6–8ouncesofwateronanemptystomach,20minutespriortoeatingor2hoursaftereating.Thelastdoseofthedayshouldbetakenonehourpriortobedtimeformaximaleffectiveness.

!TakePROColostrum-LD™capsulestake2capsulestwicedailyorasrecommendedbyyourdoctor.

!AdministerPROColostrum-IC™sprayunderthetongue,inthebackofthethroatorasdirectedbyyourphysician.

!TakePROVitalC-LD™eitheronanemptystomachorwithPROColostrum-LD™.

!TakePRODailyG.I.Complete™withorwithoutfood.

! OtherInstructions: _________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

PRECAUTION:PROColostrum-LD™isveryeffectiveineliminatingpathogensandtoxinsinthebowel.Toxinandpathogenremovalcanbeunpleasant,particularlyinindividualswhoare“highlytoxic.”Thedie-offofdiseasecausingmicrobescantemporarilyproduceflu-likesymptoms,whichmayincludediarrhea,head-ache,clearingoflungcongestionandinflammation.Thisprocess(calledaHerxheimerreaction)occursinoneoutoffivepeopleandtypicallylastsafewdays.ItisproofoftheleveloftoxicityandthatPROColostrum-LD™isworkingtoeliminatetheseunwantedpathogens.Ifsymptomsareoverlyuncomfortable,reducedosetoonehalfteaspoononceadayuntilwelltoleratedandthenslowlyincreasedosetothetherapeuticlevel.Reportanysymptomstoouroffice:928.202.4031

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PROVIDERANSWERSTOCOMMONLYASKEDQUESTIONSPracticeEnhancementProgram(PEP)

IsthereaminimumorderifImaintainanin-houseinventory?SovereignLaboratorieshasoneofthelowestorderminimumsinthesupplementindustry–$200,includingfreeshipping.Wealsoofferanadditional10%discountforordersover$500.

DoesSovereignLaboratorieshelpwithmarketing?Weprovidepatienteducationmaterialsbecausewebelievethatpatienteducationiskeytogrowingyourbusiness.Educatedpatients,whounderstandtheimportanceofcolostrum,willchoosetomakeitalifetimecommitment.Ourpatienteducationliteratureexplainsthenecessityofdailycolostrum,andwestresstheimportanceofongoingsupplementation.

HowdoIconvincemypatientstomakeafinancialinvestmentintheirhealth?OurPROColostrum-LD™50-gramIntroPaksareagreatwaytohelpsellanewpatientwhomayhesitatetomakethefinancialinvestment.EachIntro-Pak(availableinvanillaorregularflavor)containsten5-gramservings;thisisa5-daysupply.MostpatientswillnoticeanimprovementintheirhealthconditionastheirG.I.tissuebeginstohealwithin3-5days.WerecommendprovidershaveanamplesupplyofIntro-PaksonhandsopatientscanbegintakingPROColostrum-LD™immediately.

WhataboutpatientswhosayPROColostrum-LD™didn’tworkforthem?Ofcourse,theonecaveatisthatPROColostrum-LD™canonlybeeffectivewhenitispartofanoverallhealthylifestyleprogram.Thisincludes:(1)regularphysicalactivity;(2)goodnutrition;(3)andmostimportantly,avoidingtheprimarycausesofleakygutandgutdysbiosis(i.e.,glyphosate,pesticides,oralantibiotics,over-the-counterandprescriptionpainmedications,simplecarbohydrates,processedfoods,andexcessivealcoholconsumption).Inotherwords,PROColostrum-LD™won’tdomuchgoodifthebodyiscontinuallyabusedwithtoxicsubstances.AmajorityofpeopleonaPROColostrum-LD™regimenexperiencesignificantresultswithinthirtydays.ImprovedhealthisastrongmotivatorforcontinuingwithPROColostrum-LD™.

NeedmoreincentivetocarryourPROColostrum-LD™familyofproducts?Foradditionalinformation,visitwww.JoinSovereignLabs.comorwww.SkinInsideAesthetics.comorgiveusacallat(480)553-7768..

IfIamacurrentColostrumTherapy.comWholesaleProviderorColostrumLD.comReferralProvider,canI“upgrade”tothePracticeEnhancementProgram(PEP)™Ofcourse.IfyouwouldliketocarrySovereignLaboratories’professionallineofproducts(PROColostrum-LD™,PROVitalC-LD™andPROColostrum-IC™andPRODailyG.I.Complete™),justgiveusacallat(480) 553-7768.Weare currently offering a limited number of these sotoprevent overlap amongproviders.TheaddedbenefitofthePracticeEnhancementProgram (PEP)™ is that the PROLineisnotavailableatAmazonoranyotherretailoutlet,sothepriceyouchargepatientswillneverbeundercut.

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REFUND/PRODUCTRETURNPOLICYPracticeEnhancementProgram(PEP)

SovereignLaboratories’productsareguaranteedtobewithoutdefect,orwewillreplacethemonrequest.OurguaranteeisbackedbyUSDA,FDA,SGS/GMP,OU-DKosherandHalalinspectionsandcertifications.SovereignLaboratorieswillreplaceanydefectiveproductwithinthirty(30)daysofpurchase.Wewillalsoacceptreturnofanyunopenedproductwithinthirty(30)daysofpurchase.Anyopenedproductisnon-returnablebyfederallaw.