practice guide for family centered casework practice

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Practice Guide Practice Guide for Family for Family Centered Centered Casework Casework Practice Practice

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Page 1: Practice Guide for Family Centered Casework Practice

Practice Guide Practice Guide for Family for Family Centered Centered Casework Casework

PracticePractice

Page 2: Practice Guide for Family Centered Casework Practice

Practice Guide for Family Centered Practice Guide for Family Centered Practice: Vision & MissionPractice: Vision & Mission

Children thrive in safe, caring supportive families and Children thrive in safe, caring supportive families and communities.communities.

The Department protects children from abuse and The Department protects children from abuse and neglect. The Department does this by partnering with neglect. The Department does this by partnering with families and communities to provide safe, nurturing and families and communities to provide safe, nurturing and stable homes.stable homes.

Practice skillsPractice skills

Trust based relationships – genuineness, empathy, Trust based relationships – genuineness, empathy, respect, professionalismrespect, professionalism

Practice principles based on valuesPractice principles based on values

Vision and MissionVision and Mission

Engaging; Assessing; Planning; and InterveningEngaging; Assessing; Planning; and Intervening

Page 3: Practice Guide for Family Centered Casework Practice

Engagement: Engagement: What we strive to achieve by engaging our What we strive to achieve by engaging our

familiesfamilies

1.1. Recognize an individual’s principles and Recognize an individual’s principles and values;values;

2.2. Identify potential barriers to establishing a Identify potential barriers to establishing a working relationship i.e. language and/or working relationship i.e. language and/or cultural barriers;cultural barriers;

3.3. Demonstrate skills essential in creating a Demonstrate skills essential in creating a trust-based relationship i.e. actively listening trust-based relationship i.e. actively listening & respecting differences; and& respecting differences; and

4.4. Helps to identify areas of strength and Helps to identify areas of strength and underlying needs for our familiesunderlying needs for our families

Page 4: Practice Guide for Family Centered Casework Practice

Engagement: Engagement: What we strive to achieve by engaging our What we strive to achieve by engaging our

familiesfamilies

Tools used to effectively engage our families:Tools used to effectively engage our families:

Johari’s Window: Johari’s Window:

Model of self-discovery to build trust and to get Model of self-discovery to build trust and to get folks to “tell their story”folks to “tell their story”

Cycle of Need: Cycle of Need:

Underlying needs which are driving the Underlying needs which are driving the unacceptable behavior to help the family work unacceptable behavior to help the family work thru the process of change and to identify and thru the process of change and to identify and address resistance. Accurate ID of underlying address resistance. Accurate ID of underlying needs equals accurate and effective service needs equals accurate and effective service referralsreferrals

Page 5: Practice Guide for Family Centered Casework Practice

Intakes are More than an Intakes are More than an Initial ReportInitial Report

An intake is…An intake is…

1. The first step in child protective 1. The first step in child protective services process.services process.

2. The first official documentation of child 2. The first official documentation of child abuse or neglectabuse or neglect

3. Often times our first chance to 3. Often times our first chance to demonstrate our engagement skills.demonstrate our engagement skills.

  

Page 6: Practice Guide for Family Centered Casework Practice

Intakes are More than an Intakes are More than an Initial ReportInitial Report

Possible outcomes for an intake Possible outcomes for an intake include:include:

Screen-in (meets legal Screen-in (meets legal sufficiency), screen-out, servicesufficiency), screen-out, service

Request, information and referral, Request, information and referral, transfer, and link (Remember transfer, and link (Remember you have to discuss intakes with you have to discuss intakes with a designee)a designee)

Page 7: Practice Guide for Family Centered Casework Practice

Intakes are More than an Intakes are More than an Initial ReportInitial Report

Information to obtain from the reporter:Information to obtain from the reporter:

Name of child, name of caregiver(s), age of child, Name of child, name of caregiver(s), age of child, sex of child, permanent address of the child, sex of child, permanent address of the child, present location of the child, location where present location of the child, location where suspected maltreatment occurred, information suspected maltreatment occurred, information regarding the alleged perpetrator, worker safety regarding the alleged perpetrator, worker safety concern, family composition, nature and extent of concern, family composition, nature and extent of the maltreatment, past history with the family, the maltreatment, past history with the family, reporter information, reporter’s relationship to the reporter information, reporter’s relationship to the family, reporter’s motivation to make the call, family, reporter’s motivation to make the call, witness that saw the maltreatment, date and time witness that saw the maltreatment, date and time of the report, frequency of the maltreatment, of the report, frequency of the maltreatment, longevity of the maltreatment, possible family longevity of the maltreatment, possible family stressors, strength of family relationships, stressors, strength of family relationships, availability of support to the family, developmental availability of support to the family, developmental issues within the family, State Client Eligibility issues within the family, State Client Eligibility System (database of clients public assistance System (database of clients public assistance benefits), etc.benefits), etc.

Page 8: Practice Guide for Family Centered Casework Practice

AssessmentAssessment

The first 30 minutes, 30 The first 30 minutes, 30 hours, 30 days are the hours, 30 days are the most important to ensure most important to ensure positive outcomes for the positive outcomes for the child(ren) and family, child(ren) and family, Assessment completed in Assessment completed in this timeframe yield more this timeframe yield more accurate decisions of accurate decisions of safety, risks, and needs.safety, risks, and needs.

Page 9: Practice Guide for Family Centered Casework Practice

Assessment GoalsAssessment Goals

Assess immediate safety;Assess immediate safety;Engage families and the community;Engage families and the community;Determine whether the allegation of Determine whether the allegation of

the child abuse or neglect is founded;the child abuse or neglect is founded;Determine the degree of on-going Determine the degree of on-going

risk and safety to the child & risk and safety to the child & complete the Safety, Risk & Need complete the Safety, Risk & Need Assessment;Assessment;

Determine Immediate and long-term Determine Immediate and long-term needs of the family;needs of the family;

Page 10: Practice Guide for Family Centered Casework Practice

Assessment GoalsAssessment Goals Develop and implement a plan to protect the child(ren);Develop and implement a plan to protect the child(ren);

Recognize how issues such as relationships, dynamics, and Recognize how issues such as relationships, dynamics, and resources impact family functioning;resources impact family functioning;

Gather evidence to support criminal prosecution and Gather evidence to support criminal prosecution and judicial proceeding (if applicable);judicial proceeding (if applicable);

Collect information needed for a Family Network Diagram;Collect information needed for a Family Network Diagram;

Conduct a holistic family functional assessment (FFA); andConduct a holistic family functional assessment (FFA); and

Prepare the family for the child & Family Team Meeting.Prepare the family for the child & Family Team Meeting.

Ask yourself…if this was happening to me what Ask yourself…if this was happening to me what information would I need to know to make sure that it did information would I need to know to make sure that it did not ever happen again (who, what, where, when, how, not ever happen again (who, what, where, when, how, why)…why)…

Page 11: Practice Guide for Family Centered Casework Practice

Possible Outcomes For an Possible Outcomes For an AssessmentAssessment

Substantiated – could open a PINS Substantiated – could open a PINS case (in or out of home) case (in or out of home) substantiate with a safety plan substantiate with a safety plan and/or referral for family servicesand/or referral for family services

Unsubstantiated – close, refer to a Unsubstantiated – close, refer to a community partners agencycommunity partners agency

indicated – close, refer to indicated – close, refer to community partners agencycommunity partners agency

Page 12: Practice Guide for Family Centered Casework Practice

Time Frames to FollowTime Frames to Follow

One hour response (immediate One hour response (immediate danger)danger)

Twenty-four hour response (physical Twenty-four hour response (physical and sexual abuse cases)and sexual abuse cases)

Five day response (neglect cases)*Five day response (neglect cases)*

**Time frames vary by agency, this is just an example of Time frames vary by agency, this is just an example of urgencyurgency

Page 13: Practice Guide for Family Centered Casework Practice

Complexity of an Assessment Complexity of an Assessment (things to consider)(things to consider)

  

Age of the victim and their verbal Age of the victim and their verbal skills/competencyskills/competency

Denial of the incident by various parties and/or Denial of the incident by various parties and/or conflicting statementsconflicting statements

Rights and protections afforded to our familiesRights and protections afforded to our families

Family pressure and issuesFamily pressure and issues

Do I have exigent circumstances?Do I have exigent circumstances?

Page 14: Practice Guide for Family Centered Casework Practice

Complexity of an Assessment Complexity of an Assessment (things to consider)(things to consider)

Checking your inferences and assumptions Checking your inferences and assumptions at the doorat the door

Understanding the uniqueness of various Understanding the uniqueness of various individualsindividuals

Recognize the need to teaming efforts by Recognize the need to teaming efforts by different agenciesdifferent agencies

Take care of yourself (i,e. worker safety, Take care of yourself (i,e. worker safety, well being)well being)

Page 15: Practice Guide for Family Centered Casework Practice

Factors to Consider While Factors to Consider While InterviewingInterviewing

   Who, what, when, why and howWho, what, when, why and how

Timing of interview, order of interviewsTiming of interview, order of interviews

Location and room setupLocation and room setup

Types of questions to ask/not to askTypes of questions to ask/not to ask

Details are imperativeDetails are imperative

Be objective, calm, and neutral in your demeanorBe objective, calm, and neutral in your demeanor

Remain sensitive but in control (establish rules)Remain sensitive but in control (establish rules)

Page 16: Practice Guide for Family Centered Casework Practice

State Safety and State Safety and Assessment PlanAssessment Plan

State Safety Assessment and State Safety Assessment and Plan presents workers with Plan presents workers with the opportunity to assess the opportunity to assess whether any children are whether any children are likely to be in immediate likely to be in immediate danger of serious physical danger of serious physical harm, which might require harm, which might require some form of intervention.some form of intervention.

Page 17: Practice Guide for Family Centered Casework Practice

State Safety and State Safety and Assessment PlanAssessment Plan

This section of the Safety Assessment and Plan This section of the Safety Assessment and Plan addresses thirteenaddresses thirteen

safety factors with questions about parental behaviors, safety factors with questions about parental behaviors, explanation explanation

of injuries, ability to meet basic needs of possible of injuries, ability to meet basic needs of possible questions, which questions, which

might aid in answering questions of this magnitude might aid in answering questions of this magnitude without making without making

family members defensive (taken form the Family family members defensive (taken form the Family Functional Functional

Assessment Field Guide)Assessment Field Guide)

Page 18: Practice Guide for Family Centered Casework Practice

State Safety and State Safety and Assessment PlanAssessment Plan

Be able to paint the picture for your supervisor – who, Be able to paint the picture for your supervisor – who, what, when, how and why?what, when, how and why?

What happens when someone in your house is angry?What happens when someone in your house is angry?

What have you done to keep things from getting What have you done to keep things from getting worse?worse?

Under what circumstances is the abuse/neglect likely Under what circumstances is the abuse/neglect likely to occur?to occur?

What positive things do you get from your relationship What positive things do you get from your relationship with your partner?with your partner?

How is it okay to be angry in your house?How is it okay to be angry in your house?

Page 19: Practice Guide for Family Centered Casework Practice

State Safety and State Safety and Assessment PlanAssessment Plan

With whom do you feel your child is safe?With whom do you feel your child is safe?

Do you have a safety plan?Do you have a safety plan?

What sort of activities does your child do with What sort of activities does your child do with family and friends?family and friends?

We all have ways of dealing with stress, what are We all have ways of dealing with stress, what are the ways you deal with stress?the ways you deal with stress?

What might help us know if drugs or alcohol are a What might help us know if drugs or alcohol are a problem in your family?problem in your family?

Page 20: Practice Guide for Family Centered Casework Practice

State Safety and State Safety and Assessment PlanAssessment Plan

Safety Response:Safety Response:

Workers should ask several questions that address various Workers should ask several questions that address various safety safety

responses, in particular:responses, in particular:

How does a family use its informal support system, formal How does a family use its informal support system, formal communitycommunity

agencies, etc. agencies, etc.

A worker should always ask him or herself if there are A worker should always ask him or herself if there are supports that can assist asupports that can assist a

family in a situation, without the need to for a more family in a situation, without the need to for a more restrictive approach,restrictive approach,

After all, engaging informal supports make long-lasting After all, engaging informal supports make long-lasting safety planssafety plans

Page 21: Practice Guide for Family Centered Casework Practice

State Safety and State Safety and Assessment PlanAssessment Plan

Safety Decisions:Safety Decisions:

In an individual utilizes the components of a holistic In an individual utilizes the components of a holistic assessment a worker assessment a worker

should discover stronger support for their decision about a should discover stronger support for their decision about a child beingchild being

safe, conditionally safe. More informed safety decisions lead to safe, conditionally safe. More informed safety decisions lead to more more

accurate placement and are a key step to the prevention of accurate placement and are a key step to the prevention of future abuse future abuse

and permanency of a child.and permanency of a child.

Page 22: Practice Guide for Family Centered Casework Practice

State Risk AssessmentState Risk Assessment

   State Family Risk Assessment allows workers to determine the State Family Risk Assessment allows workers to determine the probability of continuous abuse and neglect a child might face. probability of continuous abuse and neglect a child might face.

In other words, the risk assessment aims for an objective review of In other words, the risk assessment aims for an objective review of whether a family is prone to additional abusive and neglectful whether a family is prone to additional abusive and neglectful patterns. patterns.

By accurately using the risk assessment workers can better By accurately using the risk assessment workers can better understand caregiver characteristics, potentially harmful understand caregiver characteristics, potentially harmful relationships, underlying needs, and how a family really feels about relationships, underlying needs, and how a family really feels about DCS involvement (not just what their outward projections tell us). DCS involvement (not just what their outward projections tell us).

Below are possible questions, which might increase a worker’s Below are possible questions, which might increase a worker’s ability to better understand potential risks measured on the ability to better understand potential risks measured on the neglect and abuse scales (taken from the Family Functional neglect and abuse scales (taken from the Family Functional Assessment Field Guide):Assessment Field Guide):

Page 23: Practice Guide for Family Centered Casework Practice

State Risk AssessmentState Risk Assessment

Neglect ScaleNeglect Scale

What needs to happen to ensure things run What needs to happen to ensure things run smoothly?smoothly?

How do you keep your children safe?How do you keep your children safe?

What is working now? What is making a difference?What is working now? What is making a difference?

What could improve the time spend with family?What could improve the time spend with family?

What types of things do you disagree about as a What types of things do you disagree about as a family?family?

Page 24: Practice Guide for Family Centered Casework Practice

State Risk AssessmentState Risk Assessment

Abuse ScaleAbuse Scale

I notice you do… to keep your children safe. What else do I notice you do… to keep your children safe. What else do you do?you do?

Under what circumstances is this likely to occur?Under what circumstances is this likely to occur?

How have you disciplined your child at different ages?How have you disciplined your child at different ages?

How would you like your relationship to be different?How would you like your relationship to be different?

Can you tell me a little about any past legal trouble you Can you tell me a little about any past legal trouble you have had?have had?

What are your expectations of your child (ren)?What are your expectations of your child (ren)?

Page 25: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

The Family Assessment of strengths and needs ensures that The Family Assessment of strengths and needs ensures that all workers consistently consider a family’s strengths and all workers consistently consider a family’s strengths and needs in areas that often are contributing and underlying needs in areas that often are contributing and underlying factors to child abuse and neglect. factors to child abuse and neglect.

Digging into these factors of family life might be difficult for Digging into these factors of family life might be difficult for some workers, but the shortening timeframes, identification some workers, but the shortening timeframes, identification of strengths and needs have never been more important. of strengths and needs have never been more important.

On the slides that follow are possible questions, which might On the slides that follow are possible questions, which might increase the worker’s ability to correctly assess the various increase the worker’s ability to correctly assess the various strengths and needs for a family; questions which stay true to strengths and needs for a family; questions which stay true to Indiana’s strength based approach, they are:Indiana’s strength based approach, they are:

Page 26: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Emotional Stability (mental health)Emotional Stability (mental health)

What are some things that help you What are some things that help you through difficult times?through difficult times?

How do both you and you children How do both you and you children express your feelings?express your feelings?

What do you need from others when What do you need from others when you are having difficult time?you are having difficult time?

Page 27: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Parenting SkillsParenting Skills

Tell me about some of your parenting successes.Tell me about some of your parenting successes.

What would your children say they like best about What would your children say they like best about your parenting?your parenting?

What do you think is the most important thing you as What do you think is the most important thing you as a parent want to teach your children?a parent want to teach your children?

Tell me about a typical daily routine.Tell me about a typical daily routine.

What do you do when your child does not behave What do you do when your child does not behave making this routing difficult?making this routing difficult?

Page 28: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Substance AbuseSubstance AbuseWhat are the ways you deal with What are the ways you deal with

stress?stress?Tell me about the drug/alcohol use Tell me about the drug/alcohol use

in your family.in your family.Do you believe this affects your Do you believe this affects your

family?family?Was there ever time you thought Was there ever time you thought

you might drink our use and you you might drink our use and you did not? What made that time did not? What made that time different?different?

Page 29: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Domestic RelationsDomestic Relations

What positive things do you get from your What positive things do you get from your relationship with your partner?relationship with your partner?

How much time do you spend with friends?How much time do you spend with friends?

Family? Alone?Family? Alone?

Is there anything that worries you about your Is there anything that worries you about your relationship with your partner?relationship with your partner?

Page 30: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Communication/Interpersonal SkillsCommunication/Interpersonal Skills

How do you contact others when you need them?How do you contact others when you need them?

What types of things do you disagree about in your family?What types of things do you disagree about in your family?

LiteracyLiteracy

What is the highest level of education you completed?What is the highest level of education you completed?

Do you feel confident in interacting with others?Do you feel confident in interacting with others?

Intellectual CapacityIntellectual Capacity

Do you feel confident in your ability to make decisions?Do you feel confident in your ability to make decisions?

Do you frequently ask for help of others in making decisions?Do you frequently ask for help of others in making decisions?

Page 31: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

EmploymentEmployment

Are you employed? Where? How long?Are you employed? Where? How long?

What do you like best about your job? How What do you like best about your job? How flexible is your work when it comes to your flexible is your work when it comes to your children?children?

How does your job benefit you and your family?How does your job benefit you and your family?

If you are unemployed, how are you meeting If you are unemployed, how are you meeting your financial needs?your financial needs?

Page 32: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Physical Health IssuesPhysical Health Issues

Could you describe your health and your child’s health?Could you describe your health and your child’s health?

Are you taking any medications? For what?Are you taking any medications? For what?

Does your child have any limitations or special medical Does your child have any limitations or special medical needs?needs?

Page 33: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Social Support SystemSocial Support System

Who do you go for advice?Who do you go for advice?

What do you do for fun (activities, etc)?What do you do for fun (activities, etc)?

What kinds of support do your family and friends provide?What kinds of support do your family and friends provide?

How do you get where you need to go?How do you get where you need to go?

Resources Availability/ManagementResources Availability/Management

Can you please tell me about how your budget works for you.Can you please tell me about how your budget works for you.

Are community resources accessible to you?Are community resources accessible to you?

Where do you go in the community for assistance?Where do you go in the community for assistance?

How can DCFS be helpful to you?How can DCFS be helpful to you?

Page 34: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

HousingHousing

If you could change something about your home or If you could change something about your home or neighborhood what would it be?neighborhood what would it be?

How many people reside in your home?How many people reside in your home?

Do you feel safe in your home?Do you feel safe in your home?

Sexual AbuseSexual Abuse

What is one thing you would like to change from your past?What is one thing you would like to change from your past?

Are there people you spend time with that you feel withdrawn Are there people you spend time with that you feel withdrawn around?around?

Page 35: Practice Guide for Family Centered Casework Practice

Assessment of Strengths Assessment of Strengths and Needsand Needs

Child CharacteristicsChild Characteristics

How do you get along with other children How do you get along with other children and your family members.and your family members.

What would make your current living What would make your current living situation better?situation better?

What kind of things do you like to do for What kind of things do you like to do for fun?fun?

What do you like about school?What do you like about school?

Page 36: Practice Guide for Family Centered Casework Practice

Documentation and Decision-Making Documentation and Decision-Making ProcessProcess

  Include photographs, videos, Include photographs, videos,

audio, etc.audio, etc.Obtain collateral Obtain collateral

documentation/verificationdocumentation/verificationWrite a fact based and detailed Write a fact based and detailed

driven narrative (paint the picture)driven narrative (paint the picture)Case staffing (i.e. supervisor, Case staffing (i.e. supervisor,

designee)designee)Decision/determinationDecision/determinationEstablish direction (i.e. IA, CHINS, Establish direction (i.e. IA, CHINS,

community partners, close the community partners, close the case)case)

Page 37: Practice Guide for Family Centered Casework Practice

Documentation and Decision-Making Documentation and Decision-Making ProcessProcess

Removal (CHINS)Removal (CHINS)

Notify supervisor and staff attorneyNotify supervisor and staff attorney

Determine placement for the child (relative-foster-institution)Determine placement for the child (relative-foster-institution)

Complete all necessary background checks and releasesComplete all necessary background checks and releases

Arrange all necessary court hearings (detention hearing within 48 Arrange all necessary court hearings (detention hearing within 48 hours)hours)

Complete and provide placement facility with a medical passportComplete and provide placement facility with a medical passport

Page 38: Practice Guide for Family Centered Casework Practice

Documentation and Decision-Making Documentation and Decision-Making ProcessProcess

Complete ICWIS checklist (i.e. AFCARS requirements)Complete ICWIS checklist (i.e. AFCARS requirements)

Arrange for visitation (face-to face within five days, preferred 48 hours)Arrange for visitation (face-to face within five days, preferred 48 hours)

Complete a Family Network Diagram (FND)Complete a Family Network Diagram (FND)

Complete eligibility (IVA-EA,IVE-FC)Complete eligibility (IVA-EA,IVE-FC)

Begin the preparation for a Child and Family Team Meeting (CFTM)Begin the preparation for a Child and Family Team Meeting (CFTM)

Initiate services for child and familyInitiate services for child and family

Page 39: Practice Guide for Family Centered Casework Practice

Documentation and Decision-Making Documentation and Decision-Making ProcessProcess

In-home CHINS/Informal AdjustmentIn-home CHINS/Informal Adjustment

notify supervisor and staff attorneynotify supervisor and staff attorney

Arrange all necessary court hearingsArrange all necessary court hearings

Complete ICWIS checklistsComplete ICWIS checklists

Create and gain approval for a safety planCreate and gain approval for a safety plan

Complete a FNDComplete a FND

Complete IV-E waiver informationComplete IV-E waiver information

Initiate services for a child and familyInitiate services for a child and family

Begin preparation for the CFTMBegin preparation for the CFTM

Page 40: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Steps of a Child and Family Team MeetingSteps of a Child and Family Team Meeting:: Explain to the family the idea and role of a Child and Explain to the family the idea and role of a Child and

Family Team (CFT)Family Team (CFT)

Obtain agreement that a meeting will work and be Obtain agreement that a meeting will work and be productive for the familyproductive for the family

Setup time and hold a preparation meeting with the Setup time and hold a preparation meeting with the primary individuals(S) on the CFTprimary individuals(S) on the CFT

During the preparation be sure to address the ten key During the preparation be sure to address the ten key points listed above including identification of team points listed above including identification of team membersmembers

Make logistical arrangements (i.e. meeting place, time, Make logistical arrangements (i.e. meeting place, time, discuss contacting team members)discuss contacting team members)

Complete the release form (Release of information and Complete the release form (Release of information and authorization for CFTMauthorization for CFTM

Page 41: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

  

When is a good time to consider a Child and Family Team When is a good time to consider a Child and Family Team Meeting?Meeting?

A family who needs a strong safety plan or supports to step A family who needs a strong safety plan or supports to step up and prevent removalup and prevent removal

A family who needs an initial case planA family who needs an initial case plan

A family whose goals need to be changedA family whose goals need to be changed

A family who needs their case plan reviewed or revisedA family who needs their case plan reviewed or revised

A family involved in an adoption or emancipation from the A family involved in an adoption or emancipation from the systemsystem

A family’s composition significantly changesA family’s composition significantly changes

Page 42: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Key Points in the Preparation Interview:Key Points in the Preparation Interview:

Engage each team member genuinely, with empathy and respect.Engage each team member genuinely, with empathy and respect.

Describe the meeting process and explain purposes of the meetingDescribe the meeting process and explain purposes of the meeting

Explain that the focus is on the strengths and needs.Explain that the focus is on the strengths and needs.

Explain that family members will tell the family story.Explain that family members will tell the family story.

Define and come to agreement on the outcomes.Define and come to agreement on the outcomes.

Explore what the team member can contribute toward the outcomesExplore what the team member can contribute toward the outcomes

and what is needed to contribute toward the outcomes.and what is needed to contribute toward the outcomes.

Ask if there are any potential conflicts (emotional, legal, etc.).Ask if there are any potential conflicts (emotional, legal, etc.).

Ask what is needed to be able to fully participate.Ask what is needed to be able to fully participate.

Discuss time and place and work towards resolving any conflicts.Discuss time and place and work towards resolving any conflicts.

Explore alternatives for input if the person cannot attend.Explore alternatives for input if the person cannot attend.

Page 43: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Steps of a Child and Family Team MeetingSteps of a Child and Family Team Meeting::

Welcome & PurposeWelcome & Purpose

OutcomesOutcomes

Non-Negotiable & Non-Negotiable & confidentialityconfidentiality

Safety of the ChildrenSafety of the Children

Ground RulesGround Rules

Family storyFamily story

Strengths to achieve the Strengths to achieve the outcomesoutcomes

Identification of Identification of individual and family individual and family needsneeds

Brainstorm how to meet Brainstorm how to meet the needsthe needs

Develop an agreement for Develop an agreement for who will do what and who will do what and whenwhen

Safety provisions made Safety provisions made for the children in the for the children in the planplan

Assess what can go wrongAssess what can go wrong

Develop the concurrent Develop the concurrent planplan

Next steps and closingNext steps and closing

Page 44: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Steps used to prepare a team member for a Steps used to prepare a team member for a Child and Family Team MeetingChild and Family Team Meeting::

Either make face-to-face, phone or other correspondence (i.e. letter, phone Either make face-to-face, phone or other correspondence (i.e. letter, phone call) with all team members.call) with all team members.

Explain to the team members the idea and role of a Child and Family Team Explain to the team members the idea and role of a Child and Family Team (CFT)(CFT)

Inform the team member of the outcomes created by the family – the Inform the team member of the outcomes created by the family – the outcomes team members will work towardsoutcomes team members will work towards

Through your questioning, make sure the team member is READY, WILLING Through your questioning, make sure the team member is READY, WILLING and ABLEand ABLE

Inform the team member of the logistical arrangement madeInform the team member of the logistical arrangement made

Remember if you have a foster parent(s) and CASA at the meeting it counts Remember if you have a foster parent(s) and CASA at the meeting it counts as your case plan conference, encourage the parent to include them in the as your case plan conference, encourage the parent to include them in the meeting.meeting.

Page 45: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Steps used to prepare the Facilitator/Co-Steps used to prepare the Facilitator/Co-Facilitator for a Child and Family Team Facilitator for a Child and Family Team

MeetingMeeting::

Be sure you review any files or records on Be sure you review any files or records on the familythe family

Complete the CFTM Logistics Check-ListComplete the CFTM Logistics Check-List

Review documents on conflict resolutionReview documents on conflict resolution

Page 46: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Possible questions to ask during the Possible questions to ask during the preparation with both Family and other preparation with both Family and other

Team Members:Team Members: What would you like to have happen as a result of What would you like to have happen as a result of

this meeting?this meeting?

What do you see as family strengths? What do What do you see as family strengths? What do you need?you need?

What are your child’s strengths? What does your What are your child’s strengths? What does your child need?child need?

Who are the people who care about you….your Who are the people who care about you….your family… your child? family… your child?

If we invited all the people who care about you If we invited all the people who care about you and your family to this meeting, what would be and your family to this meeting, what would be some good things that might come from their some good things that might come from their participation?participation?

Page 47: Practice Guide for Family Centered Casework Practice

Preparing for a Child and Family Team Preparing for a Child and Family Team MeetingMeeting

Possible Questions to Ask During the Possible Questions to Ask During the Preparation with both Family and other Preparation with both Family and other

Team Members:Team Members: What concerns do you have about your Child and What concerns do you have about your Child and Family Team Meeting?Family Team Meeting?

Can you identify strengths to present at the Can you identify strengths to present at the meeting?meeting?

Can you be prepared to discuss the needs of the Can you be prepared to discuss the needs of the family?family?

Do you have any concerns about your participation Do you have any concerns about your participation on the Child and Family Team?on the Child and Family Team?

Page 48: Practice Guide for Family Centered Casework Practice

Facilitating a Child and Family Team MeetingFacilitating a Child and Family Team Meeting

Forms and Requirements Needed to Complete a Forms and Requirements Needed to Complete a Child and Family TeamChild and Family Team::

Complete Child and Family Team Meeting Complete Child and Family Team Meeting Confidentiality/Limited Use of Agreement for Confidentiality/Limited Use of Agreement for Access to Confidential Department of Child Access to Confidential Department of Child Services Client/Case informationServices Client/Case information

Compete Child and Family Team Meeting notesCompete Child and Family Team Meeting notes

Compete Child and Family Team Meeting debrief Compete Child and Family Team Meeting debrief formsforms

Enter Child and Family Team Meeting in the Enter Child and Family Team Meeting in the contact section of the ICWIS application (contact contact section of the ICWIS application (contact = Child and Family Team Meeting regarding active = Child and Family Team Meeting regarding active case participants, contact method = face-to-facecase participants, contact method = face-to-face

Page 49: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Court Hearings:Court Hearings:

Detention hearing held within 48 hours of Detention hearing held within 48 hours of detentiondetention

Initial hearing with preliminary inquiry filed Initial hearing with preliminary inquiry filed within 49 hours of detentionwithin 49 hours of detention

Fact-finding hearing within 60 days of the Fact-finding hearing within 60 days of the initial hearing (if necessary)initial hearing (if necessary)

Dispositional hearing within 30 days of Dispositional hearing within 30 days of CHINS adjudicationCHINS adjudication

Progress report filed with the court within Progress report filed with the court within 90 days of detention or disposition 90 days of detention or disposition whichever occurs firstwhichever occurs first

Page 50: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Court Hearings:Court Hearings:

Periodic review hearing within 180 days after Periodic review hearing within 180 days after detention or disposition whichever occurs firstdetention or disposition whichever occurs first

Permanency review hearing within 12 months Permanency review hearing within 12 months of detention or disposition whichever occurs of detention or disposition whichever occurs firstfirst

Dispositional modification hearing at the Dispositional modification hearing at the request of any partyrequest of any party

Termination of parental rights process can be Termination of parental rights process can be initiated after six months if appropriate. Must initiated after six months if appropriate. Must be filed if the child is out of the home 15 out be filed if the child is out of the home 15 out of the previous 22 mothof the previous 22 moth

Page 51: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Additional Requirement (if Additional Requirement (if necessary)necessary)

Best interest/ Reasonable Effort / Best interest/ Reasonable Effort / Placement and CarePlacement and Care

Face-to-face contact with families based on Face-to-face contact with families based on the needs matrixthe needs matrix

Release(s) of information signedRelease(s) of information signed

Case plan completed no later than 45 days Case plan completed no later than 45 days from detention or disposition whichever from detention or disposition whichever occurs firstoccurs first

Page 52: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Additional Requirement (if Additional Requirement (if necessary)necessary)

Notification of the case plan Notification of the case plan conference or CFTM givenconference or CFTM given

Case plan distributed within 10 days of Case plan distributed within 10 days of the case plan conference or the case plan conference or

CFTMCFTM

New case plan created at least every New case plan created at least every 180 days 180 days

  

Page 53: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Face-to-face contact with children Face-to-face contact with children every 30 days (a visit must take place every 30 days (a visit must take place at the child’s placement at least every at the child’s placement at least every 60 days)60 days)

Is this an ICPC case?Is this an ICPC case?

Placement entered and kept updated Placement entered and kept updated in ICWISin ICWIS

Services entered and kept updated in Services entered and kept updated in ICWISICWIS

Family Network Diagram completedFamily Network Diagram completed

Health summary entered into ICWIS Health summary entered into ICWIS and kept updated in ICWIS (includes and kept updated in ICWIS (includes insurance info, medical passport, etc.)insurance info, medical passport, etc.)

Page 54: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Educational information entered Educational information entered and kept updated in ICWISand kept updated in ICWIS

Contact log remains updatedContact log remains updated

A new risk and needs assessment A new risk and needs assessment in completed every 180 daysin completed every 180 days

Mental health screening updated Mental health screening updated when requiredwhen required

Eligibility information entered into Eligibility information entered into ICWISICWIS

Visitation plan created and visit log Visitation plan created and visit log updatedupdated

Page 55: Practice Guide for Family Centered Casework Practice

Case Management ChecklistCase Management Checklist

Perpetrators updated in the CPIPerpetrators updated in the CPI

Necessary background checks Necessary background checks completedcompleted

Absent parent(s) locatedAbsent parent(s) located

Medical passport distributed and Medical passport distributed and kept updatedkept updated

Discuss case plan regularly with all Discuss case plan regularly with all necessary partiesnecessary parties