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Practice Supervisor and Assessor Update (supporting transition from the mentor role) Faculty of Health and Social Science

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Page 1: Practice Supervisor and Assessor Update · Web viewMaterials written and prepared by Paula Shepherd, University Practice Learning Adviser Team. This interprofessional 2 hour practice

Practice Supervisor and Assessor Update

(supporting transition from the mentor role)

Faculty of Health and Social Science

Bournemouth University

August 2020

Page 2: Practice Supervisor and Assessor Update · Web viewMaterials written and prepared by Paula Shepherd, University Practice Learning Adviser Team. This interprofessional 2 hour practice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, of transmitted, in any form or by any means, without the prior permission, in writing of the School of Health and Social Care, Bournemouth University, U.K. Exceptions are allowed in respect of any fair dealing, for the purpose of research or private study, or criticism or review, as permitted under the Copy right, designs and Patents Act 1988.

Copyright © Bournemouth 2020

Issue 3 August 2020

Materials written and prepared by Paula Shepherd, University Practice Learning Adviser Team.

This interprofessional 2 hour practice supervisor and assessor update is intended to:

University Practice Learning Advisers (PS) August 2020 2

Page 3: Practice Supervisor and Assessor Update · Web viewMaterials written and prepared by Paula Shepherd, University Practice Learning Adviser Team. This interprofessional 2 hour practice

Review the NMC and HCPC standards that support practice placements) Assist in mapping the mentor role to the practice assessor and supervisor role for NMC registrants Act as a refresher for registrants who have completed the practice supervisor preparation in their pre-

registration programme prior to completing the Practice Assessor Workshop Enable reflection upon your knowledge and skills of supervising and assessing students in practice

Practice Education at Bournemouth University

Head of Practice Education

Amanda WatsonEmail: [email protected]: 07545 420731

University Practice Learning Advisers

The role of the University Practice Learning Adviser is to support practice assessors in clinical placements.

Contact details:

Belinda Humphries (Poole/Purbecks/Blandford)Email: [email protected]: 07545 420727 Claire Uren (Somerset)Email: [email protected]: 07545 420728

Jo Hirdle (Bournemouth/Christchurch)Email: [email protected]: 07545 420729

Paula Shepherd (North and West Dorset)Email: [email protected]: 07545 420730

Eleanor Jack (Salisbury/Wiltshire)Email: [email protected]: 07730 619354

Donna Griffin (Bournemouth)Email: [email protected]: 07734 967633

Petra BrownEmail: [email protected] : 07730 619353

Sarah Keeley (Bournemouth North/Wimborne/Salisbury)Email: [email protected]: 07525 254941

Megan Jadzinski (New Forest/Hampshire)Email [email protected]: 07545 420732

Group email: [email protected]

Please note: for Midwifery Student placement queries please contact the Midwifery Link Lecturer in your organisation

We are here to help with all aspects of practice placement supervision and assessmentHow to complete this update

University Practice Learning Advisers (PS) August 2020 3

Page 4: Practice Supervisor and Assessor Update · Web viewMaterials written and prepared by Paula Shepherd, University Practice Learning Adviser Team. This interprofessional 2 hour practice

For facilitators

If you click into the Prezi link below you can share the presentation with the participants. You can then proceed at your own pace. You may find it helpful to email the participants this word document so that they can use this to support the update.

Self-managed learning

This study guide supports the online update and provides additional information you may find helpful as well as a space to make notes on the activities. Following the update sections, it is in word format so that you can amend and record your responses to activities. You may wish to have the document open at the same time in another tab so that you can navigate between the two. Alternatively, you can complete the online update and then come back to this guide to make notes. You will need internet access and volume so that the videos and audio is accessible.

The presentation can be viewed easily on most devices. The navigation may differ according to the platform you use: It is best to use Chrome as prezi does not support internet explorer Click on the circles will to ‘zoom in’ to the folder. Clicking on the pdf documents will also enable them to enlarge You may see a curved arrow at the right hand side so that you can go back one page. There is a home button above it to

take you back to the start. All platforms have a back and forward cursors at the bottom of the page. Do not use the back arrow at the top of the

internet page as it will take you out of the presentation.

Access the presentation by using control and enter on the link below:-

https://prezi.com/view/7aj2PAhGxmYTur7MKtJL/ This update is based upon the following domains as indicated in the table below:-

Effective practice Learning

Open, honest cultureJoint quality assurance processes are in place with placement and education providerPractice assessors know where to access information and support

Supervision of Students

Interprofessional learning is promotedConcerns are addressed in a collegiate mannerThe team have the knowledge and skills, are suitably prepared and supported to supervise ‘Duty of care’ is upheld in planning learning and the level of supervisionRegular opportunities for feedback and review of progress

Confirmation of proficiency

Learning opportunities are relevant to the programme and stagePractice assessors understand the student programme and are confident to evaluate practice in relation to the stage of learning

Table 1: Professional Bodies requirements for supporting learners in practice (HCPC 2019; NMC 2018)

Section1: The Professional standards

There an increasing number of education providers for healthcare programmes which can be very confusing when you need to clarify their needs on placement. It is useful to have a record of who is available to support you at hand.

Make a note of colleagues that can support you in your role

Your Organisation Education Link:……………………………………………

Additional Education Link:…………………………………………………….

BU student portfolios are on the ‘OPAL’ platform.

For assistance, please email: [email protected]

For placement support, please contact: [email protected]

Activity – identifying areas for further development: Please complete this checklist. Make a note of any areas you need more assistance with. Your education link will be able to help you with this.

University Practice Learning Advisers (PS) August 2020 4

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Practice Supervisor / Assessor Declaration

This declaration is to help you demonstrate an ongoing ability to meet NMC (2018) Standards for student supervision and assessment and /or the Standards for Education and Training (HCPC 2017). Guidance notes are provided on the next page. Should you have any queries please contact the University Practice Learning Adviser for your area, [email protected].

Name…………………………………………………. Placement area………………………………………………………………………….

Criteria: Met: Additional comments

1. I have completed a programme that has helped me in supporting and assessing learners in practice.

Yes / No Course:Date:

2. I have supported learners in my workplace during the last year Yes / No

I understand my responsibilities in supporting learners in relation to my code (NMC 2018; HCPC 2017)

Yes/No

3. I have engaged in CPD in order to develop my clinical practice. Yes / No Next Revalidation date:

4. I know how to seek support when concerns arise and are aware of the Concerns Protocol (BU 2016)

Yes / No

5. I am aware of the practice placement support team Yes /No

6. I have completed an update in the last year regarding student supervision and assessment

Yes / No

7. I have a working knowledge of current nursing programme requirements, assessment strategies and changes to the nursing programme.

Yes / No

I have an in-depth understanding of my accountability to the NMC / HCPC for my decision to pass / fail a student.

Yes / No

9. I am aware of the roles and responsibilities of the:-Practice SupervisorPractice Assessor

Yes / NoYes / No

Criteria Guidance Notes1. I have completed a programme that

has helped me in supporting and This might be an accredited unit that you have completed or preparatory study days in relation to the Standards for student supervision and assessment (NMC

University Practice Learning Advisers (PS) August 2020 5

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assessing learners in practice. 2018); If you are a AHP you may have completed PPE training.2. I have supported learners in my

workplace during the last yearIncreasingly you will be supporting learners on different programmes and so this is not limited to pre-registration students.

3. I understand my responsibilities in supporting learners in relation to my code (NMC 2018; HCPC 2017)

The professional codes are explicit in the expectation that all registrants role model effective practice to help learners develop their practice. This includes supporting through relevant learning opportunities and feedback.

4. I have engaged in CPD in order to develop my clinical practice.

Usually reflected through review / planning of development at annual PDR. As a registrant you need to be able to show you are developing your evidence based practice continuously in accordance with revalidation requirements.

5. I know how to manage and are aware of the Concerns Protocol (BU 2016)

You need to be able to demonstrate that you know the process of managing concerns that may arise during a placement.

6. I am aware of the practice placement support team

Your organisation may have a practice education team that will support you in your practice assessor/ supervisor role. It is important to know who they are and how you can contact them for assistance. The University Practice Learning Adviser Team at Bournemouth University are here to support you as well [email protected]

7. I have completed an update in the last year regarding student supervision and assessment

The easiest way to keep up to date on the student programme is to attend an update. There are lots of different opportunities to develop your practice assessor / supervisor role during the year – You can find out about these on the events section of the practice assessor website www.bournemouth.ac.uk/practiceassessor.

8. I have a working knowledge of current nursing programme requirements, assessment strategies and changes to the nursing programme.

You could gain this knowledge through attendance at annual updates / accessing the dedicated website for practice assessors: www.bournemouth.ac.uk/practiceassessor. Information about the student programmes delivered at Bournemouth can be found here.

9. I have an in-depth understanding of my accountability to the NMC for my decision to pass / fail a student.

Practice Supervisors: You need to be confident in providing feedback to learners and their assessors. You are supporting the ‘gatekeeping’ process.Practice Assessors: you will be ‘confirming’ the learner’s proficiency. You will need to be confident in evaluating a range of evidence to make your decision.

10. I have been advised as to the roles and responsibilities of the:-Practice Supervisor‘NMC registered nurses, midwives, nursing associates and other registered health and social care professionals’Being a role modelSupport learning within your scope of practiceProvide appropriate supervision and feedbackHave relevant knowledge and experience of your clinical areaContribute to assessment by providing feedbackConfidently share observations and feedback with practice and academic assessorsRaise concerns appropriately using the relevant protocols

Practice Assessor ‘a registered nurse, midwife, nursing associate, or specialist community public health nurse (SCPHN). For prescribing programmes, the practice assessor can be any qualified and experienced prescriber. ’Conduct assessments to CONFIRM achievement of proficiency and programme outcome for practice learningSeek relevant feedback and evidence to ensure that an objective, evidence-based assessment has been madeMaintain and develop current knowledge and expertise relevant for the proficiencies and programme outcomes being assessedAre able to link with academic assessors to review student progressionAble to work with the student to inform decisions regarding assessmentHave knowledge of the student programme and assessment process

REFERENCE.

Nursing and Midwifery Council, 2018. Part 2: Standards for student supervision and assessment. www.nmc.org.ukHealth and Care Professions Council, 2017. Standards for Education and Training. www.hpc-uk.org

Section 2: Effective Practice Learning

University Practice Learning Advisers (PS) August 2020 6

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Preparing for a placement is essential for helping a student to feel integrated within the team. Having had the opportunity to review Michelle’s concern about how she hadn’t planned for Sue’s placement, take a moment to reflect upon how your team plan a placement. Make notes below

Prior to the placement commencing

We prepare by………..

Planning of the induction We provide a welcome and induction to the practice area by………………

Interviews We ensure interviews are completed in a timely manner by………………

Identifying specific needs We clarify goals and assessment criteria by………………….

Section 3: Supervision of students

As identified in the professional standards section, students have experienced significant disruption in the recent months. Anxiety levels are high and there is a concern about how to manage practice after a long period of absence from placement. For example, you may be supporting students in the second year of their programme but who are completing year one of practice.

Activity – Reasonable expectation: Using the table below identify learning opportunities in your area that might help you to gauge a student’s level of knowledge, skills and confidence.

Level of expectation Learning OpportunitiesYear 1 - develops skills to manage themselves ably in practice. The expectation is that they participate in care activities in care closely supervised by relevant team members.

Year 2 - continues to develop their practice within the team; using problem solving skills and demonstrating an increasing level of independence. The expectation is that they begin to implement care more readily and require less direct supervision.

Year 3 - can be reasonably expected to plan and deliver care effectively with increasing autonomy. The expectation is that they are more independent and managing a group of patients. Supervision at this stage would be more indirect.

Identify one thing you might do to help a student rebuild their confidence after a long period away from practice.

Activity - Coaching as a learning strategy: Review the GROW model and make notes as to how you could use this approach to encourage students to be more confident in leading in the care they provide.

Goal Reality Options Will

University Practice Learning Advisers (PS) August 2020 7

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What do you want to achieve

What is the current situation?

What are the different actions that can be taken?

What will you doConfirm the action to be

taken?

GOAL What would you like to get out of the session?What would you like to focus on now?What would you like to achieve?What would be the most useful thing to take away from this session today?What outcome would you like from this discussion/session?

Once the goal is set you need to explore the current situation and any facts or feelings surrounding this. This exploration is to raise self-awareness of the individual

REALITY What is happening now?What have you done so far?What is missing in this situation?What is holding you back?Who else is involved in the situation?How do you feel about that? On a scale of 1-10 how confident do you feel in your ability to do this?

The next step is to facilitate the discussion towards a decision. This is to enable the coachee to take ownership, responsibility and subsequently commit to the action.

OPTIONS What could you do to change the situation?And what else?Who might be able to help?What are the benefits and limitations? What options do you like most?What support do you need?

The final stage is to consolidate the discussion and establish what the coachee will do

WILL DO/WRAP UPWhat options have you chosen?What will you do first?When are you going to start and finish each step? What support will you need and from whom?What may hinder this?On a scale of 1-10 how committed are you to taking these actions

Taking a coaching approach would help a student to develop their:

Knowledge by……….

Skills by……………………..

Professional behaviours by…………..

Section 4: Assessment and confirmation of Proficiency

University Practice Learning Advisers (PS) August 2020 8

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Feedback is an important element of the rationale for assessment decision. Including feedforward can also be equally important as it helps students and future supervisors and assessors to plan future learning. This enhances opportunities for consistent learning.Feedback: an evaluation of what has happenedFeedforward: guidance on how past experiences can be further developed This is an example of feedback and feedforwardKnowledge: During his first placement, Jason has developed his knowledge of assessment. He has kept a placement diary to record learning opportunities and spent time researching. For example, he has revised care for people who have had a stroke and the role of the Emergency Department in providing timely assessment and treatment. He has reviewed common conditions such as diabetes, Parkinson’s and dementia. I would encourage Jason to continue to revise A&P as he cares for clients with differing needs. He finds it easier to learn when thinking of a person he has cared for.

Skills: Jason is very proactive in developing his skills. Initially he struggled to record B/P’s but has practiced a lot and is now very confident. In the last two weeks Jason was able to complete basic assessments under supervision. On one occasion he quickly identified a deteriorating patient. I would encourage Jason to continue to build on these skills as he sometimes questions his ability. He is readily meeting the competencies required at this stage of the programme.

Professional Behaviours: Jason was initially shy and lacked confidence in communicating with the team and patients. We discussed the need to overcome this. Jason now confidently provides handovers and interacts confidently with the team, patients and families.

Activity – recording an assessment: Using feedback and feedforward develop a statement based upon the evidence provided in the case study for Anne.Knowledge

Skills

Professional Behaviour

Section 5: Managing ConcernsThe case studies in this update illustrate the importance of the interview process as a scaffold for the placement. Assessment is continuous throughout the placement. Setting goals and clarifying expectations from the outset can helps ensure the final assessment brings no surprises. Each education provider will have a concerns process, you can clarify this with your education link.

Activity – a framework for interviews: Having had the opportunity to review the midway interview with Jo make some notes in the table below and include actions that might have prevented the situation occurring.

Issue Impact on assessment Actions1.Supporting learning

2.Health and well being

3.Scope of practice

4.Programme requirements

Activity: Reviewing the practice assessor role

University Practice Learning Advisers (PS) August 2020 9

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Complete this checklistAre there any actions that you might need to take to ensure that you are confident that consistent approach will be taken to promote learning, supervision and assessment?

Practice supervisor and assessor checklist Yes No

Effective Practice learning

Are the team aware of learners commencing placement?

Do you know who the practice supervisors for your learner will be?

Is clear information about the placement available to all learners?

Does the learner have a clear information about their role / responsibilities?

Is there an agreed process of induction in place?

Have you clarified the interview process with the supervisors?

Do you know how to access the academic assessor and any additional support?

Has any additional support been identified and reasonable adjustments applied?

Supervision of placement

Has the ongoing record of achievement been reviewed and goals agreed?

Are there arrangements for regular communication between supervisor and assessor?

Does the learner know the types of evidence they will need for their assessments?

Does the learner know how to raise a concern?

Does the Practice Supervisor know how to raise concerns and access support?

Is the midway interview organised to ensure practice assessor contribution

How will the academic assessor be informed of any concerns promptly?

How will concerns be recorded?

How will the student be assisted to complete development plans?

Confirmation of proficiency

Is the learner is aware of their responsibilities in collating evidence?

Have concerns been addressed promptly?

Is the final interview a review of all evidence with no surprises?

Is the feedback clear, constructive and is relevant to the assessment criteria?

Has feedforward been used to aid future development?

Is placement feedback reviewed and changes for future placements implemented?

University Practice Learning Advisers (PS) August 2020 10

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Section 6: The Student Portfolio

At Bournemouth University students complete online portfolios. You need to complete a simple registration process and you can do this by visiting www.opalbu.com .

This table identifies who is able to complete the assessment of practice. Please contact [email protected] for any clarification that may be required.

Role Practice Assessor Practice SupervisorSign Hours Yes YesInitial Meeting Yes YesMidway Review Yes Yes (must be in agreement with the

practice assessor)Midway formative Grading Yes Yes (must be endorsed by practice

assessor)Final Review Yes NoFinal Grading Yes NoCompetencies grading and final feedback

Yes No

Feedback Yes YesApproach patients / families for feedback

Yes Yes

Spokes Yes YesDevelopment plan Yes(plans must be reviewed and

evaluated)Yes (can provide formative guidance and feedback)

Administration of Medication Yes YesMedication Essential Clusters Yes NoAdditional consideration for Midwifery assessmentExperiences Yes YesSkills Yes Yes

For additional guidance on how to complete the OPAL assessment please see the relevant guides in the help area of opal or access The Essential Guide for Supporting Learning in Practice

Thank you for completing your updateand supporting tomorrow’s profession.

Can you help?The pandemic has required the rapid expansion of online learning and we would appreciate your feedback to help bring you relevant courses and materials. Please complete this 2 minute survey by clicking on this link: Update evaluation.Thank you for your time

Health and Care Professions Council (HCPC), 2019. Standards of Education and Training. Available from: www.hcpc-uk.org

Nursing and Midwifery Council, 2018. Part 1: Standards framework for nursing and midwifery education. Available from: www.nmc.org.uk. [accessed 07/08/2018]

Nursing and Midwifery Council, 2018. Part 2: Standards for student supervision and assessment. Available from: www.nmc.org.uk. [accessed 07/08/2018]

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Nursing and Midwifery Council, 2018. Part 3: Standards for pre-registration nursing programmes. Available from: www.nmc.org.uk. [accessed 07/08/2018]

Nursing and Midwifery Council, 2018. Future nurse: Standards of proficiency for registered nurses. Available from: www.nmc.org.uk. [accessed 07/08/2018]

University Practice Learning Advisers (PS) August 2020 12

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University Practice Learning Advisers (PS) August 2020

……….…………………………………….

Has completed the

Practice Supervisor and Assessor Update

(supporting the transition from the mentor role for NMC registrants)

The objectives of this update was to:

Review the NMC and HCPC standards that support practice placements) Clarify the transition from the mentor role for NMC registrants Enable reflection upon the knowledge and skills required for the supervision and

assessment of students in practice

Date………………………………………

The equates to 2 hours of CPD

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