1. Pre- and Post- Measures in COM 110 - Introduction to Communications (Online) Anne McIntosh, Instructor Betty Thomas, Librarian Mark Coltrain, E-Learning Librarian

2. Assessment Measures (6) Pre- and Post-Tests (Quantitative) Library/Information Literacy Skills Computer Literacy Readiness End of Course Surveys (Qualitative) Embedded Librarian Class Effectiveness 3. What is an Embedded Librarian? Makes customized contributions via: Blackboard Research Guides, course-specific web- based tools designed in-house One-on-one interactions For classes with info lit components: research papers, speeches, etc. 2013-14: 72 online sections 4. Betty Thomas 5. Quantitative and Qualitative 6. Betty Thomas 7. Library/Information Literacy Skills 19 multiple-choice/answer questions Education Level Internet Usage Library Usage/Research/Citations Pre-Test: 94.5% response rate Post-Test: 69% response rate 11 students dropped 8. Positive Trends Turning to librarians for research help Specifically, the embedded librarian Using the librarys website/databases for research Using C.R.A.A.P. test in website evaluation, over 50% increase Understanding of citations and sites like Wikipedia 9. Betty Thomas 10. Student Feedback (EOC Survey) The librarian was extremely helpful and I'm glad she was there to help me! She knew exactly how to answer my questions and she was always prompt with timing. I never had to wait days for a response for [sic] neither my teacher nor my librarian, so thank you for that especially! 11. Student Feedback (EOC Survey) I used our librarian for every assignment we were givenWhenever I needed help with either research or help narrowing down a topic, the librarian always gave good suggestions and helpful hints, as well as ways to help navigate through the online library in a more productive manner. I always like to be well-informed when it comes to my class work, so any advice or guidance that helps facilitate a better understanding of an assignment or a more proficient way to do the assignment, is very helpful. 12. Computer Literacy We used a link for the Computer Readiness Assessment in Student Online Profiles. We have been unable to retrieve the data from the pre and post assessments. No scores. Future: We will use our own assessment that we can import into Bb that will show up in Gradebook. 13. Computer Literacy Recommendation: Students perform 70 percent or higher to register/enroll in online classes to increase the likelihood of their success in the online learning environment. eLOT Committee is working on this assessment; McIntosh hopes to pilot Fall, 2014. Question: What is correlation between computer literacy score and STOPPED ATTENDING? 14. End of Course Class Effectiveness Survey 24 questions Multiple-choice Open ended 80% response rate (20 out of 22) Demographics: 70 percent or more said this was their 4th or more online course, 90 percent said they would take the course online again. 15. End of Course Class Effectiveness Survey 80 percent said the course was comparable in level of difficulty to other courses; ten percent said this course was harder. 90 percent said they would recommend this course to other students. 85 percent said they liked the e-book. 16. Student Feedback (EOC Survey) I like the fact that she [instructor] posted her own announcements. Having a librarian AND an instructor there to help in a course made me feel like I was always able to get help, should I need it, which is not the case in many other online classes I have taken. The LearnSmart quizzes were helpful because the [sic] reiterated the information that was provided in the text. 17. Student Feedback (EOC Survey) The overall experience with the e- book was pleasant and user-friendly. I believe the e-book assisted in delivering information in an easy to learn fashion while being completely engaged with the learner. I enjoyed the learn smart quizzes and the interactive e-book. 18. End of Course Library Survey 14 questions Deployed by librarians to all embedded classes COM 110: 10 responses 90% said Yes: Helped grade Made course easier More embedded librarians 19. Student Success? 6 As all used embedded librarian 10 Bs all used embedded librarian 6 had more than 1 exchange 6 Cs __________________________________ 4 Ds 16 Fs all stopped attending 20. Lessons Learned? Ingredients to online student success: Proactive, involved instructor Solicit student knowledge at beginning & feedback throughout Added support: embedded librarian Current embedded model is unsustainable due to staffing limitations 21. More Lessons Learned? What makes online students successful? Takes more than Instructor and Course Content to make online students successful. Quality Course Review Online classes need ready access to support services, like seated classes. Bring the following to the online class environment: ITS, Tutoring, Registration, Academic Learning Center, Advising, FA/VA, Testing Center. 22. anne.mcintosh@cpcc.edu betty.thomas@cpcc.edu mark.coltrain@cpcc.edu 23. Bibliography Belanger, J. and Bliquez, R. (2012). Developing a collaborative faculty-librarian information literacy assessment project. Library Review, Vol. 61, No. 2, pp. 68-91. DOI 10.1108/00242531211220726. Knapp, J. A., Rowland, N.J., and Charles, E.P. (2014). Retaining students by embedding librarians into undergraduate research experiences. References Services Review. Vol. 42, No. 1, pp. 129-147. DOI 10.1108/RSR-02-2013-0012. Thomas, E.A. and McIntosh, A. (October, 2013). Embedded Librarianship: A Collaboration that Improves Student Learning Outcomes. Innovation, Vol. 8, No.10 Retrieved from http://www.league.org/publication/showcase/