pre-departure guide september 2015 -...
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Dear Student
We are absolutely delighted that you have chosen to pursue your studies here with us at PUIC and Plymouth University. We are sure that once you have settled in you will grow to love this university and city as much as we do. Choosing to study in a different country is one of the most important decisions you will make and requires a significant amount of planning and preparation. Our team are committed to ensuring that all your needs are met throughout your studies with us and, as such, we have prepared this document to assist you when starting out on your studies in the United Kingdom. This guide has been designed to help you prepare for this exciting new academic journey. As always, our staff are available to assist you where possible and we encourage you to contact us for any queries you may have. We look forward to welcoming you to Plymouth and wish you every success in your studies with us.
The PUIC Team
www.plymouth.ac.uk/puic PUIC at Plymouth University, 15 Portland Villas, Drake Circus, Plymouth, PL4 8AA, United Kingdom
Pre-Departure Guide
September 2015
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Key Contact Details
In order to ensure that you queries are being handled correctly, by the appropriate people, we would ask that you direct your questions according to the following guidelines: For further information and assistance with: Arrival Planning Airport meet and greet service Accommodation Please contact the PUIC Student Support team: Email: [email protected] Telephone: +44(0) 1752 411114 For further information or clarification regarding your: Offer letter Acceptance of Offer Form CAS Statement Please contact the admissions office: [email protected] For all additional enquiries, please contact our Marketing team at [email protected]
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Before You Arrive Applying for your student visa (Tier 4) to come to the UK: When you apply for a general student visa you must include a confirmation of acceptance of studies (CAS) number,
PUIC will send your CAS details when you confirm your unconditional offer of a place to study and pay your deposit/tuition fees.
The CAS number will be included in a letter called a ‘CAS statement’. This will also include important information needed for your Visa application.
You can only apply for your Visa three months or less before the start of your course.
The start date is published on your CAS statement. If you plan to arrive on a different date you must let us know. This is very important as we must inform the UK Visa and Immigration authority (UKVI) if you do not arrive on time.
You will need to report to the Plymouth Post Office, with your entry vignette in your passport and decision letter, to collect your visa before you are able to enrol.
When your Visa is issued it will include your CAS number as supplied on the CAS statement.
If you change your mind and have decided to study with another institution you must inform PUIC before you arrive in the UK so we can cancel your CAS with the UKVI. You can then re-apply for a Visa with a CAS from a different sponsor.
Changes to your student registration status: PUIC must inform the UK Visa and Immigration authority of any students who have an entry clearance Visa under the Points Based System (PBS) rules and fail to arrive for the start of their course, are withdrawn from the course, defer or suspend their studies or fail to attend for significant periods of time. Further information regarding the student visa Points Based System can be found on the websites below. We advise that you check the websites regularly for up to date information.
UK Visa and Immigration authority (UKVI) http://www.UKVI.homeoffice.gov.uk/
British Embassy/ High Commission http://www.ukvisas.gov.uk/
UKCISA (Council for International Student Affairs) http://www.ukcisa.org.uk/
Meeting Immigration staff at the airport: When you arrive at a UK airport, you should be prepared to answer some questions about yourself, including where you will be staying and what you intend to do during your time in the UK. You may also be asked to undergo a brief, routine health check by an airport doctor, which may include an X-ray. Afterwards you will be required to return to immigration control. Please ensure that you are fully aware of all relevant details of your studies and accommodation before departing for the UK. If you are unsure of any aspect of your offer or accommodation information, please contact your education agent or PUIC staff.
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The remainder
Accommodation starts: Upon Arrival A reservation fee of £850.00 which includes an administration fee of £50 (non-refundable) is required to secure a room: The remainder of your semester accommodation fees must be paid when you are issued with your keys by our approved accommodation Letting Agent. If you have not done this then please be prepared to stay one or two nights in a hotel/guest house whilst we assist you in arranging your accommodation. You will need additional funds to cover this cost.
Undergraduate orientation:
14th-18th September Attendance is required for all new students.
Postgraduate orientation:
21st-25th September Attendance is required for all new students.
Undergraduate classes start:
21st September You will receive your timetable during Orientation
Postgraduate classes start:
28th September You will receive your timetable during Orientation
Last day of undergraduate orientation:
18th September You cannot start classes if you have not paid and enrolled by this day.
Last day of postgraduate orientation:
25th September You cannot start classes if you have not paid and enrolled by this day.
Accommodation fees balance due:
As soon as you arrive at PUIC
Any remaining fees for accommodation must be paid upon arrival
1601 Semester fees due:
20th November 2015 If you are studying with PUIC in January 2016, the tuition fees for this semester must be paid by this date, failure to do so will result in late payment charges being incurred.
Undergraduate exams: 14th-18th December 2015
Postgraduate exams: 14th-18th December 2015
End of term: 18th December 2015
Accommodation finishes:
As stated in your contract with our approved accommodation provider.
Important Dates – September 2015
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Travel Checklist
1. Have you paid full fees for your tuition and accommodation deposit fee?
2. Have you provided you arrival details to: [email protected]?
3. Do you require the PUIC airport meet and greet service? If so, please visit https://www.puic.navitas.com/airport-pickup-options
4. Have you booked your accommodation?
5. Have you organised cash and pound sterling traveller’s cheques to bring with you?
6. Have you checked your passport is valid for at least six months?
7. Have you applied for and received your visa?
9. Have you packed all relevant original documentation or certified copies including your: • PUIC Offer Letter • PUIC CAS statement – if required • PUIC certificate or original English Language test result • Any other original documents/transcripts listed in your PUIC Visa Letter, for example
your high school certificate or home university certificates. You will need these to FULLY register and enrol on your course, and to apply for a visa extension in the UK
• Passport (with Entry Vignette) • Decision Letter • Contact details i.e. parents’ phone number, email and their address. • Bank statements (for at least 28 days and stamped by the bank) as evidence of
sufficient Bank funds to show the Immigration Officer. • Passport size photographs x 4
10. Have you got your documents for medical registration? Including your: • Immunisation history book/evidence • UK Foreign Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)
11. Have you put the emergency telephone numbers into your mobile phone (To be put into your hand luggage)? PUIC contact number: +44 (0) 7545 644 257
12. Do you know your airline’s luggage allowance and have you packed accordingly?
13. Do you have: • Waterproof coat and shoes? • Address and phone numbers of friends and family? • Adaptor for UK electricity sockets?
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International Student Advisory Service (ISAS) As you would come to expect, PUIC works very closely with our colleagues in the University and none more so than the International Student Advisory Service (ISAS). ISAS provides a range of specialist support for students from overseas and the EEA. The team of advisors offers the following immigration services:
• Tier 4 student visas tutorials and application and document checking service
• Advice on rejections and refusals
• Entry clearance correction scheme
• Visas for dependants
• Visas for visiting family and friends
• Visitor visas for students
• Visas for Europe
ISAS offer immigration advice throughout your university career, from the time an offer at the University is accepted through to graduation.
For more information please see: www.plymouth.ac.uk/isas Or, alternatively: Email: [email protected], or phone: +44 (0) 1752 587740
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Getting to Plymouth
PUIC Airport Meet and Greet Service: For students arriving at Heathrow International Airport, we offer a meet and greet service costing £75 (this does not include a train or bus ticket). This money must be paid to the college before departure for the UK. (PUIC bank details on page 18). Please quote your PUIC ID number and ‘Meet and Greet Service’ as a reference. This service offers:
• A professional and warm welcome at your arrival gate • Help with purchasing train or bus tickets • A personal escort to the train or bus that takes you directly to
Plymouth If you want to make use of this service you will need to provide the Student Support team with your full flight details in advance, by completing and returning the arrival details form to: [email protected] at least 48 hours before arrival Once in the UK you will need to inform the Student Support team of your arrival time into Plymouth, please phone the Student Support team on +44 (0) 7545 644257. If you are under 18 when you arrive in the UK, the Meet and Greet Service is compulsory. Unless, your parents can provide evidence to our Admission Office that a suitable arrangement has been made for your collection at the airport in the UK. Further information regarding timetables and fares for transport Plymouth can be found on the links below: National Express coach timetable: www.nationalexpress.com/home.aspx For train timetables and prices: www.firstgreatwestern.co.uk The Student Support team look forward to meeting you and to supporting you throughout your studies. Student Support offers a range of services designed to meet the specific needs of international students. When you first arrive at the college, we will help you to settle in to student life in Plymouth, and will remain as your first point of contact for any non-academic issues, ranging from registering with the doctor, opening a bank account to renewing your visa. No matter how large or small your problem may seem, there is always someone available to help and advise.
Please note, if you arrive after 5pm or at the weekend, you will need to stay in a hotel until 9am the next working
day. The preferred hotel is the Copthorne Hotel, if you mention you are a student of PUIC you may have a discount
applied.
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Getting to Plymouth cont.
From London Heathrow
By train… Take the Rail-Air link coach which leaves from each terminal and goes directly to Reading railway station. Change at Reading for a direct train to Plymouth. Normally they leave from Platform 4. Take the Heathrow Express into Paddington station in central London, where you change platforms for the train to Plymouth. The Heathrow Express takes 15 minutes and is faster but more expensive than the RailAir link. Normal fares to Paddington are £13 single and £25 return. For full details visit Heathrowexpress For all train timetables in Britain visit: National Rail From the railway station in Plymouth you should take a taxi. This will cost about £8.00. By coach… There are direct coaches normally every 2 hours from the central bus station at Heathrow Airport. Buy your ticket at the office in the bus station. It is much cheaper to buy a return ticket. For current fares and schedules visit National Express. From the bus station in Plymouth, you should take a taxi. This will cost about £8.00.
From London Gatwick By coach… You must take a coach to London Heathrow Airport (these run at half-hourly intervals) and change there for the coach to Plymouth. There are direct coaches normally every 2 hours from the central bus station at Heathrow Airport. Buy your ticket at the office in the bus station. It is much cheaper to buy a return ticket. For current fares and schedules visit National Express. From the bus station in Plymouth , you should take a taxi. This will cost about £8.00. By train to Plymouth, via Reading Go to the British Rail desk in the Arrivals Hall and buy your ticket to Plymouth. If you are planning to return to London within four weeks make sure you buy a return ticket. This is valid for 28 days and is much cheaper than two single tickets. The best way is to take a train from Gatwick Airport to Reading where you change and take the train to Plymouth
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Getting to Plymouth cont.
It is also possible to take a train to London Victoria Station, cross London by Underground to Paddington station and then take the train to Plymouth. For details visit Gatwick Express Arrival at other airports Your flight may also arrive at Stansted Airport (30 miles north of London) or Bristol Airport (110 miles north-east of Plymouth). From Stansted you will need to travel by train to central London then continue your journey by train (from Paddington Station) or coach (From Victoria Coach Station). For details of onward travel visit Stansted Express. From Bristol Airport you can take a bus to the Bristol Temple Meads railway station in the city centre and then travel by train to Plymouth. For more details visit Bristol Airport. From Exeter Airport you can take a bus or taxi to Exeter St. David's railway station in the city centre and then travel by train to Plymouth. For more details visit Exeter Airport. Private collection For individuals, small or large groups, we can arrange airport transfers. Please contact us directly for details and current costs or complete our Airport Pick-up Form at: https://www.puic.navitas.com/airport-pickup-options For all UK public transport timetables contact Traveline For further guidance notes on arrival to the UK please visit the UKCISA Website
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Living in Plymouth Plymouth City centre has a good array of independent shops and boutiques side by side with all the high street shops that you would expect to see in the UK; all of the major high street banks and building societies; numerous restaurants, cafes, bars and public houses; dentists; and several doctor’s surgeries. Major supermarkets, such as Tesco and Sainsbury’s have stores in the city, usually with a wide range of foods, and there is a good range of speciality shops and restaurants. More information on central Plymouth shopping facilities, activities and night life is available at Student Support on arrival.
The Weather The climate in England is moderate: Summers are warm and winters are cool. You can find out more detailed information on the weather in Plymouth by visiting the BBC Weather Centre website: www.bbc.co.uk/weather Average temperatures: Summer 12°C – 21°C (June, July, and August) Autumn 7°C –14°C (September, October, November) Winter 3°C– 8°C (December, January, and February) Spring 5°C –13°C (March, April, and May)
Public transport The public transport system in the UK consists of the over-ground rail, ferries and buses as well as the famous underground trains in London. The cost of public transport depends on the type of ticket you buy and the distance that is to be travelled. There is a network of frequent and reliable local buses, and these provide excellent access to all parts of Plymouth. Further information, including student bus passes for Plymouth, can be obtained from: www.plymouthcitybus.co.uk For UK and European coach travel, timetables and further information are available from: www.nationalexpress.com. As a student you can apply for a coach card that will give you up to 30% off your coach ticket. If you are aged 16 to 25 or a full-time student over 25 years of age, and planning on using the train regularly, you may apply for a young person’s railcard. The card will cost you £28 for 1 year, or £65 for 3 years and can save you 1/3 on fares throughout Great Britain. You can get further information online at: www.16-25railcard.co.uk . You can purchase a railcard at this website once you are living at a UK address, or if you have proof of age (or proof of student status if over 25) and a passport-sized photograph you can purchase a one year Railcard at any rail station.
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Living in Plymouth Employment The majority of international students are allowed to work a maximum of 20 hours per week under the terms of their student visa during the semester (check the conditions of your visa). At vacation times you can work full-time. Information for students on working in the UK can be found at: www.ukcisa.org.uk Students should not rely on part time jobs to fund living expenses or pay tuition fees. Any income earned from part time jobs should be seen only as a supplement to established sources of funding.
National Insurance Everyone who works in the UK must pay National Insurance (NI) contributions. If you have a part-time job offer or can provide evidence that you are actively seeking work you can apply for a NI number. Please contact Student Support for further information on how to apply for an NI number once you arrive at PUIC.
Medical Insurance You should ensure you have adequate medical insurance to cover medical costs should you fall ill, and the additional possible costs resulting from illness. These can be substantial, and include: • Lost fees if you are unable to complete your course • Costs of returning home if a relative is ill • Costs of a relative visiting you in the UK if you fall ill • Cost of returning to your home country for treatment Even if you are entitled to free NHS treatment whilst in the UK, you should still ensure that you have adequate medical insurance which covers the above costs which could be incurred if you or your family are unfortunate enough to become ill or have an accident. If you have medical insurance in your home country, check whether you can extend it to cover your stay in the UK, as well as looking at options available from UK insurers, such as NavInsure.
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Living in Plymouth Students in private accommodation: Your personal property is not covered by the property insurance and if you have any valuable things you should arrange cover as soon as you settle in. Several companies specialise in student insurance cover, and you can look on the internet for the deal that suits you best. You may try the following sites: • www.endsleigh.co.uk • www.cover4students.com • www.eandl.co.uk/student-insurance Some banks also provide student insurance, see: • www.hsbc.co.uk • www.barclays.co.uk/insurance • www.natwest.com/personal/insurance.ashx The College as part of Navitas UK is able to provide a policy which is tailor made for our international students. Please see the next page for details this insurance service provides essential protection whilst you are studying with us in the UK.
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Navitas Advantage
At Navitas we offer you an outstanding student services and academic learning environment, which will enhance your overall experience whilst studying with us in the UK. We like to call this the Navitas Advantage. As a student at PUIC you can expect the following services over and above the traditional higher education experience:
Individualised student support tailored to your personal needs
One-to-one or small group academic tutorials
A selection of extra-curricular student activities each semester
Access to our online Student Portal to assist your learning
Weekly academic and welfare monitoring support
Individual feedback on academic progress
Access to the College’s 24/7 emergency support line
Access to University facilities including the Student Union and Library
Navinsure, for complete peace of mind (further details below)
Visa assistance and advice in your home country from an authorised Navitas representative (where available)
Introducing Navinsure Your welfare and safety are very important to us; this is why all Navitas students have comprehensive insurance, for the entire length of your study time with the College, as part of your Navitas Advantage experience. This insurance scheme has been specially tailored by Navitas to provide valuable cover for:
Personal belongings
Your laptops and gadgets
Emergency medical expenses
Navitas Advantage fees
It is important that you read through the following summary, so that you are aware of the cover provided:
Navitas Insurance Maximum Cover
Cancellation or Curtailment Charges £5,000
Baggage & Personal Belongings £5,000
Single Artcile Limit £1,000
Valuables Total Limit £750
Emergency Medical Expenses £2,000,000
Emergency Dental Treatment £500
Funeral Costs Abroad £5,000
Personal Money, Passport & Documents
Cash Limit £100
Other Money & Documents Limit £100
Passport £500
Personal Liability £1,000,000
Missed Departure £250
Overseas Legal Expenses & Assistance £10,000
Course Fees £12,000
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Navitas Advantage Key Benefits:
Cover against theft, loss and accidental damage to your personal belongings and gadgets and against the unexpected happening.
If you need to cancel your course, cut it short or repeat it due to accident or sickness of you or a close relative; we will reimburse the prepaid Navitas Advantage fees.
Cover is also provided during trips outside the UK if the trip is required as part of your course or for leisure trips within Europe for a period not exceeding 21 days in total.
Full details can be reviewed within your policy booklet.
Principal exclusions
General
The first £50 of each and every claim per incident claimed for by each insured person except for claims under personal liability, personal accident and legal expenses.
Cancellation or curtailment charges & Course fees
Any circumstances known prior to booking the trip that could reasonably be expected to give rise to a claim.
Emergency medical and other expenses
Treatment or surgery which, in the opinion of the medical practitioner in attendance, can wait until your return home.
Medication, which prior to departure is known to be required.
Baggage & Personal money, passport and documents
Valuables left unattended at any time unless in a safety deposit box or in your locked accommodation.
Baggage contained in an unattended motor vehicle between 9 p.m. and 9 a.m. or; between 9 a.m. and 9 p.m. unless it is in a locked boot or covered from view in a locked car.
Personal money or your passport left unattended at any time unless in a hotel safe, safety deposit box or in your locked accommodation.
The CAS will be issued upon the confirmation of agreement of the insurance charge and terms and conditions
accordingly, or receipt of documents showing that the student has arranged their own insurance.
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Out and About Superb scenery The countryside around Plymouth provides some of the finest scenery in the West Country. As well as Dartmoor and the mellow farmland of Devon and Cornwall, the Tamar Valley - with its superb river creeks and estuaries - is not only an important haven for wildlife, but is also a designated area of Outstanding Natural Beauty.
The Waterfront The Barbican and The Hoe are two of Plymouths most popular Waterfront Areas. The Barbican, home to the National Marine Aquarium, the Mayflower Steps and the studio gallery of the late eccentric painter Robert Lenkiewicz, is an area of eclectic and vibrant cafes, bars and restaurants. Perhaps the Hoe is more your cup of tea, where there is always a great deal of activity on the water, including frequent warship movements, ferries going and coming from France and Spain, fishing trawlers as well as larger and smaller sailing boats. The Fastnet yacht race ends here, as well as being host to the annual two-day UK Fireworks Championships in August attracting tens of thousands of spectators.
Plymouth Pavilions Plymouth Pavilions is the largest entertainment complex in the city of Plymouth and is only 10 minutes’ walk from the University campus. Attracting major international performers, the Pavilions has something to offer for everyone. For information on upcoming shows and events, please visit: www.plymouthpavilions.com/prod-productions.asp
Plymouth Life Centre The £46.5 million Life Centre is one of the country's leading centres of sporting excellence. As a partner, Plymouth University has secured exclusive use of some of the top class facilities within the Life Centre as well as membership discounts to all Plymouth students. For more information on the facilities that the Life Centre has to offer, please see www1.plymouth.ac.uk/getactive/Pages/Life-Centre.aspx
Other Activities Plymouth has a lot to offer both visitors to the city and residents alike. Year-round activities ensure that the city remains a thriving location across all seasons. With a proud maritime tradition, Plymouth has managed to attract world-class events such as the Americas Cup and will build on that with our very own Marine Festival in September 2012. More information about what’s on can be found from the following websites: www.barbicanwaterfront.com www.visitplymouth.co.uk
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Out and About Recreational Activities: Plymouth students have the advantage of studying in one of the UK’s most beautiful and diverse regions, nestled between the spectacular Devon and Cornwall coast. As far as recreational activities go; Plymouth is second to none. The city boasts a vibrant student orientated nightlife with many clubs, cinemas and bars in the city centre. If clubbing is not your thing then the city of Plymouth is also known worldwide for water sports, including surfing, windsailing and other water-sports clubs run by both students and local residents. Alternatively if you have more of an interest in Plymouth’s cultural history then you may want to undertake one of Plymouth’s naval tours, take in a show at Plymouth’s Theatre Royal or simply go for a hike along the many beautiful rural areas around Devon.
Action on the pitch and court If you prefer your spectator sports we have a number of highly successful teams in the city. Plymouth Argyle play their football at Home Park, Plymouth Albion play rugby at Brickfields and the Plymouth Raiders Basketball team can be seen in action at Plymouth Pavilions. Information on Plymouth Argyle can be found at: www.pafc.co.uk/page/Welcome Information on Plymouth Albion can found at: www.plymouthalbion.com Information on Plymouth Raiders can be found at: www.plymouthraiders.com
Dartmoor Only a few miles from the city is Dartmoor National Park, one of the finest and largest National Parks in Britain and the last great wilderness in southern England. The landscape is unique with its high heather covered moors, ancient standing stones, hut circles and stone clapper bridges. You can walk, cycle or ride on horseback to enjoy this extraordinary area at its best.
Ready to go? As a final test to check your preparedness and starting your studies in the UK why not have a look at the website: www.prepareforsuccess.org.uk, full of activities and resources to check your knowledge for studying away from home.
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When you arrive
As a student looking forward to beginning your studies in the UK this year
you will now start preparing for your journey. As part of your preparation
we want to make sure you have everything you need to get through the UK
border as securely and quickly as possible. The following advice explains
some of things you can do to help with this:
1. Make a note of a suitable UK contact including full name, address and a phone number which will be required when you complete your landing card.
2. Ensure you complete your landing card before you meet the Border Force officer in the UK.
3. If you carry your passport in a protective wallet, please take it out before you present it to a Border Force officer.
4. Never give false or misleading information (including forged or counterfeit documents) to a Border Force officer.
5. Have your university Confirmation of Acceptance for Studies (CAS) letter and medical card (if you have one) in your hand luggage that you carry with you on to the aircraft.
6. There are restrictions on food products that you can bring to the UK from outside the European Union, even for personal use. Restrictions apply to products made from meat, dairy, fish, eggs and honey, as well as some fruit, vegetables and plants (e.g. bulbs, seeds, cut flowers and tree bark).
7. There are also restrictions on the amount of goods such as tobacco, alcohol and gifts you can bring in the UK. If you exceed your allowances all of your goods can be taken away from you.
8. Never bring in counterfeit goods, illegal drugs, firearms (including realistic imitations), offensive weapons (including knives) or indecent or obscene material.
9. Make sure you are familiar with the conditions of your visa including the number of hours you are allowed to work.
10. You must declare any sums of cash of €10,000 or more (or the equivalent in another currency) if you are travelling from a country outside the European Union.
If you would like further information on any of the above please check the
UK Border Force website for more information.
There will be dedicated student lanes at some of British airports so keep a look out for these when you arrive.
Final tips
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Frequently asked questions (FAQ’s) How early can we book travel to return home at the end of semester?
Flights can only be booked the Saturday after exam week for those returning to their home country. However, it
is recommended that no student travels home until their examination results have been released.
I have heard that students normally take a bus for travelling between the College and their residency. How
much does it cost for a journey in Plymouth?
Very few students use a bus to travel to College, as the majority of accommodation provided by PUIC and Clever
Student Lets is within a walkable distance.
When do I make payment for the next semester fees?
Fees are due by the Friday of week 9 in every semester. For the 1601 semester, fees are due by the 20th
November 2015
Do I have to pay council tax?
No student in full time education should pay council tax. If you receive any letters regarding council tax please
speak to Student Support staff.
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Important Information PUIC Postal Address: PUIC, 15 Portland Villas, Plymouth University, Drakes Circus, Plymouth, Devon, UK, PL4 8AA
Important telephone numbers: PUIC Main Line: +44 (0)1752 588080 (08.30hrs to 17.00hrs, Monday to Friday) PUIC Emergency Contact: +44 (0) 7545 644257 Tower Taxis (Plymouth): +44 (0) 1752 252525
Important Websites: PUIC website: http://www.plymouth.ac.uk/puic Plymouth University website: http://www.plymouth.ac.uk/ PUIC Facebook: http://www.facebook.com/PUICuk
PUIC Bank/wire transfer details: Bank Name: Citibank N.A. Citigroup Centre 33 Canada Square LONDON E14 5LB United Kingdom Account Name: Plymouth Devon International College Ltd Account No: 12221128 Sort Code: 18-50-08 Swift Code: CITIGB2L IBAN: GB28CITI18500812221128