precena learning system - amazon s3 · plugins: adobe flash player 14 or above, adobe reader xi or...

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Precena Learning System

User’s Manual (For Trainees)

Precena Strategic Partners Co., Ltd.

Business Skills for All Business People

Latest Update: January 22, 2020

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Contents

1. Recommended Computing Environment ・・・・・・・・・・・・・・・・・・・ 3

2. Login Procedure ・・・・・・・・・・・・・・・・・・・ 4

3. Take Training ・・・・・・・・・・・・・・・・・・・ 5

4. Ask the Instructor a Question ・・・・・・・・・・・・・・・・・・・ 8

5. Take an Assessment ・・・・・・・・・・・・・・・・・・・ 11

6. Change Your Password ・・・・・・・・・・・・・・・・・・・ 19

7. Logout ・・・・・・・・・・・・・・・・・・・ 21

8. Contact Precena ・・・・・・・・・・・・・・・・・・・ 22

9.When You Have Trouble

(System Troubleshooting)・・・・・・・・・・・・・・・・・・・ 23

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1. Recommended Computing Environment

Check if you can use the following recommended computing environment. Please understand that system

operation and support cannot be guaranteed if other than the recommended computing environment is

used.◆OS: Windows 10, macOS 10.9 or above

Example check method: Windows: From Start menu, right click on “Computer” and select “Properties.”

Mac: From Apple menu, select “About this Mac”

◆Browser: Internet Explorer latest version*, Google Chrome latest version, Safari latest version

*Example check method: From browser menu, select “Version information”

◆For internet Explorer, it may take a little time for the video to begin playing depending on the

computing environment.

◆Network: Broadband environment such as optical, CATV, etc. (actual speed 3 Mbps or faster)

◆If the connection speed is slow, such as with ADSL, wireless LAN, mobile phone

transmission, etc., it may take several minutes for the video to start playing.

◆When using your company in-house LAN, the video might not play correctly if there are

restrictions on file formats (mp4) or streaming.

◆Screen resolution: 1024 x 768 or higher

Example check method: Windows: Right click on Desktop and select “Screen resolution”

Mac: From the System Environmental Settings “Display” panel, select “Display”

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2. Login Procedure

① Enter the email address that was sent to you

② Enter the password that was sent to you

Access URL https://www.precena-ls.com/

③ Click on the [Login] button.

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3. Take Training (1)

① Selecting the [Sessions] menu will display a list of training

that can be taken.

please finish the training within the recommended training period. A record will be kept of whether or not the training is completed within the recommended training period. Please note that training cannot be received after the training expiration date.

② Click on the

[View] button

for the training

you want to

take.

Recommended

training period (left)

Training expiration

date (right)

*The training options shown in this manual are examples. The actual available training may

differ.

*The list of training contents will not be displayed when the

purchased training plan only includes assessments.

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③ If there are sub materials

accompanying the video, link will be

displayed on upper right of the

screen. They will be referred to during

the training, so download them before

viewing the video.

(If possible, print them for easier

reference.)


You can use "pause" for your first time watch,

but cannot use fast-forwrd (skip). Watch

directions and follow through the lecture.

You can use fas-forward from the second time.

You can download teaching material

used in lectures from "Session Material

Download" button at the bottom.

※Do not read the material in advance,

since learning would be less effective.

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Answers to other

exercises are referred

at the top when

necessary.

Your answers are

saved in the server

where they can be

viewed by the

administrator and

instructor.

If you do not enter an

answer, it might be

deemed that you did

not do the exercise,

so if you do not know

the answer, write “I

don’t know” or “Out of

time,” etc., in the

answer box.


④ For narrative

questions, write

your answer in

the answer

box . Make sure to answer

in time since how

long you spent would

be recorded. ⑤ Click "Send

Answer" button

when finished.

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4. Ask the Instructor a Question (1)

This system allows you to ask questions about the training contents.

*Please note that no questions regarding the contents and results of the assessment are acceptable.

Questions regarding system trouble should be directed to the person in charge stated in Section 8 under

“Contact Precena”.

*It might not be possible to use the “Ask Questions to Instructors” function depending on the purchased

training plan. In this case, the [Ask Questions to Instructors] button will not function even if clicked on.

① Click the video viewing

screen [Ask Questions

to Instructors] button to

display a screen for

asking the instructor a

question about the

training contents.

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② Enter a title for

the subject of

your question.

③ Enter your

question.

④ When finished

entering your

question, click

the [Send]

button to submit

it.

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⑤ To display a list of questions asked by the trainees, select the [Questions] menu.

⑥ From the list of questions, select the question you want to see. The question and answer will be displayed at the bottom of the screen.

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5. Take an Assessment (1)

① When the [Assessments] menu is selected, a list of assessments that can be taken is displayed.

② Press the [Take] button of the assessment you want to take. *As far as possible, please take the assessment by the

Recommended “Take-by” Date.

The system records whether or not the assessment is taken

within the recommended date.

* The list of training contents will not be displayed when the purchased plan only includes assessments.

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5. Take an Assessment (2)

Assessments can only be taken once.Do not view other websites or close the browser until you have answered and sent all your answers to all of the questions.

The remaining assessment time will be

displayed. Please finish within the allotted

time and press the “Submit Your Answers”

button.

③ Select the No. of the problem to be answered.You can go back and change an answered question.

④ Select one answer.

⑤ After selecting a question, click on [Go to Next Question]

You can place a check for “Review later” to

change the tab of that question No. to orange to

remain you to review that question later.

The tabs of

answered questions

are greyed out.

⑥When finished with all of the questions, press the “Submit Your Answers” button.

This button cannot be pressed until all of the questions have been answered.

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5. Take an Assessment (3) (Check Results Report)

* If the results report is not displayed even though the assessment was taken, refer “Contact Precena” at the

end of this manual and contact us about the problem.

① Selecting the [Assessments] menu will display a list of the taken assessments.

② Press the [View Results] button to display the results report.

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Total score is

displayed here.

Comment on the result is

displayed here.

To see detailed results for skills, click

"show detail" button.（Also refer to the

next page).

Evaluation by each skills is displayed below.

Comment on each skills is

displayed here.

Your result is shown by a radar chart.

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Results are displayed by each learning points.

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5. Take an Assessment (6) (Comparison Setting)

① Click [Comparison Setting]

button on result page to switch to

comparison with students outside

your class.

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②Choose your attributes and click

[Save Conditions] to save them.

Then you can narrow down

comparison conditions on the

right.

③Choose comparison conditions

and click [Compare on these

conditions] to show the result on

radar charts.

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Comparison result that you set on the previous

page will be shown on the radar chart.

Average score by each skill will be also

displayed.

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6. Change Your Password (1)

① Click on the [Change Password] menu.

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6. Change Your Password (2)

② Enter the new password.

③ Enter the new password (for double-check)

④ Enter the current password that will

be changed.

⑤ Click on the [Change] button.

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7. Logout

Click on [Logout].

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8. Contact Precena

⚫ When the system cannot be used normally:➢ Please refer to “When you have trouble (System troubleshooting).” That

section gives specific troubleshooting instructions and contact information.

⚫ When you have a question regarding the training contents:➢ Please use “Ask Instructor a Question” to ask a question (Refer to Page

8).

*No questions regarding the contents and results of the assessment provided by this system are acceptable.

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◆If you have trouble with the PLS system, first refer to this manual and follow the instructions. If that does not solve the problem, please use the contact information at the end of the manual to contact Precena.

9. When You Have Trouble (System Troubleshooting)

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With:

2) Sessions

With:

6) Other

With:

1) Login

With:

3) Assess-

ments

With:

4) PDF

p.27①Cannot open pdf

With:

5) Entry

p.28①Want to

correct email address


Where is the problem?

p.26① Cannot

view video

Other Contact

Precena

p.25Cannot

login p.27① Cannot take

assessment

OtherContact

Precena

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Situation Cause Countermeasure

The initial screen asks for

information other than “email

address, password (Ex: Asks

for user name and password).

Your computing environment

may be applying a security

function.

➢ This information is not requested by the

Precena Learning System, so ask your

organization system administrator about the

information that should be entered.

When the login information is

entered, a message saying

the email address or

password is incorrect is

displayed.

The email address or password

has been entered incorrectly.

Or the incorrect email address

or password is being used.

➢ If you received your password by e-mail, you

can copy and paste it. Be careful not to include

space at the end of your password when you

copy it.

➢ If you forgot your password, click on [Forgot

Password] and enter your registered email

address to reset your password.

Other than the above － ➢ Use the contact information at the end of this

manual to contact Precena.

If you cannot log in at the initial screen, please take the following countermeasures depending on the situation.


◆First, make sure the usage environment satisfies the conditions stated in “Recommended Computing Environment” on page 3. If the conditions stated in “Recommended Computing Environment” are not satisfied, the problem might be solved by providing the recommended environment.

◆If the problem occurred even though the “Recommended Computing Environment” is satisfied, please check the following and take the appropriate countermeasures.

1) Cannot log in

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2) Cannot view the training videos


The video players is not

displayed correctly.

Version of browser you use

may be old.

➢Update your browser. Refer to recommended

usage environment (p.3)

The video does not begin

playing.

Loading of the video might

have failed due to temporary

network conditions.

➢Load the video again to see if it begins playing.

➢If the video does not begin playing even after

reloading, use the contact information at the end

of this manual to contact Precena.



If the training videos cannot be viewed even after clicking on [View] button from the [Sessions] list, take

the following countermeasures depending on the situation.


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3) Cannot take the assessment


The button [Apply to Retake Assessment] is displayed in the list of assessments and the assessment cannot be started.

The assessment was interrupted before being completed, such as by pressing the browser reload button.

➢Press the [Apply to Retake Assessment] button to ask to retake the assessment. You will be contacted by email when it is possible for you to retake the assessment.

Other than the above － ➢ Use the contact information at the end of this manual to contact Precena.

The assessments will not be displayed when not included in the purchased training plan. If you cannot take the assessment even though it is included in the purchased training plan, take the following countermeasures depending on the situation.


4) Cannot open PDF fileIf the PDF file will not open even when [User’s Manual] or [Teaching Materials] is clicked, take the following countermeasures depending on the situation.


The PDF file does not open

even when the link is clicked.

The plugin (Adobe Flash

Player) might not be installed,

or the version might be out of

date.

➢In stall the latest version of Adobe Flash Player

in your browser. (It can be downloaded from

here http://get.adobe.com/jp/flashplayer/ ).

➢Right click on the PDF link to save the file

before opening it.



http://get.adobe.com/jp/flashplayer/

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Want to correct the email

address which is entered

incorrectly at entry page.

Your email address was

entered incorrectly at entry

page.

➢ After login, Select [My Settings] and [Change

Settings]. Then, push [Send change request]

for sending email address changing request.



If you entered incorrect email address at entry page, take the following countermeasures depending on

the situation.

5) Want to correct the email address


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Contact Information

◆ Contact: [email protected]

Precena Strategic Partners Co., Ltd. PLS Supervisor

◆ Message contents: Please provide the information for the following 3 items.

1. Name, organization, login email address that was sent to you

2. Description of the trouble

3. Computer environment information

・OS: State Windows or Mac operating system version

Example check method: Windows: From Start menu, right click on “Computer” and select “Properties.”

Mac: From Apple menu, select “About this Mac”

・Browser: State Internet Explorer, Google Chrome, or Safari and the version

*Example check method: From browser menu, select “Version information”

・Network: Work/Home (If “Home,” line type: ADSL, optical fiber, other)

For trouble that could not be solved using this manual, please send an email to the following email address.

*For questions about the training contents, please use the [Ask Instructor a Question] function to ask your question.

(The following contact information cannot be used to ask questions about the training contents.)

Support is not available on Saturdays, Sundays, and holidays. Please understand that support will be provided starting the next business day.


mailto:[email protected]

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