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    PRENSENTED BY:-

    ASHUTOSH PRATAP SINGH

    ROHITASH KALRA

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    Basic Product ConceptsA product is a goods, service, or idea

    Tangible Attributes

    Intangible Attributes

    Product classification

    Consumer goods

    Industrial goods

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    Product TypesBuyer orientation

    Amount of effort expended on purchase

    ConvenienceShopping

    Specialty

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    BrandsBundle of images and experiences in the

    customers mind

    A promise made by a particular company

    about a particular productA quality certification

    Differentiation between competing products

    The sum of impressions about a brand is theBrand Image

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    What is a Brand?

    Its the companys definition of whatthey have to offer.A brand is a product that has a

    personality.A promise to the customer.What the customer knows about your

    specific product. Its your image.How the company or product is

    perceived?

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    What is a Brand?

    A set of product perceptions by theconsumer.

    It is a personality developed over time.

    A brand signifies a relationship with thecustomer.It is the companys most valuable asset. Its

    also the main differentiator, the best

    defense against price competition, and thekey to customer loyalty.Competitors can copy your features and

    benefits, but they cant steal your brand.Its a promise. But it must be backed up by

    performance.

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    A product issomething that ismade in a factory

    A product can becopied by acompetitor.

    A product can bequickly outdated.

    A brand is somethingthat is bought by acustomer

    A brand is unique.

    A successful brand istimeless

    Product vs. Brand

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    Local Products and

    BrandsBrands that have achieved successin a single national market

    Represent the lifeblood ofdomestic companies

    Entrenched local products/brandscan be a significant competitivehurdle to global companies

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    Global Products and

    BrandsGlobal products meet the wantsand needs of a global market and is

    offered in all world regionsGlobal brands have the samename and similar image and

    positioning throughout the world

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    Global Products and

    BrandsA multinational has operations in different

    countries. A global company views the

    world as a single country. We knowArgentina and France are different, but wetreat them the same. We sell them the

    same products, we use the same

    production methods, we have the samecorporate policies. We even use the same

    advertisingin a different language, ofcourse.

    - Alfred Zeien Former Gillette CEO

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    What is a Brand? &

    Brand IdentificationA brand is much more than a nameits

    a symbol, trademark, logo, term, sign,

    design or combination, whichdistinguishes a product from others.Sets a companys products apart from

    competition. Its the perception of theproduct in the minds of the consumersYour first opportunity is in the name.

    Easier to order and remember.Most important is consistencyglobally

    too.

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    What is a Brand? &Brand Identification -2-Examples:

    1. Mercedes promises well-built,prestigious, safety, performance.

    2. Co branding/Dual branding: "Intel inside."

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    What is a Brand? &Brand Identification -3-More Examples:

    4. Need to keep it fresh. Look at Coca-Cola.Its image is as fresh today as when itstarted. Its not luck. Its careful nurturing

    and development of the brand.Can exploit brand equity with brandextensions, if there is value.

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    What is a Brand? &

    Brand Identification -4-A brand can convey:

    Attributes + Benefits + Values + Culture +Personality

    Sellers promise to deliver a specific

    set of features.Brand equity is the value a brand

    adds to the product.

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