prepare for the next generation of user interaction
TRANSCRIPT
PREPARE FOR THE NEXT GENERATION OF USERINTERACTION
Juan Staes
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“User experience
creates employee
engagement which has a
direct impact on your
bottom line”
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Focus op simplicity
“The best interface is no interface”Golden Krishna (Google)
UX =/= UI
Good Experience design isn’t good
screens, it’s good experiences
11 Wired on Lockitron
12 Lockitron First Generation
Lockitron 1.0 Actual Use
Embracing Typical Process
15 Lockitron 2nd Generation
Elegance and Efficiency
What is your UX recipe?
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The best interface is
NO interface
What if our forms just became a Q&A based chat…
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Time for a case…
Conventional view
Conversational View
What can organization do TODAY to embrace this unstoppable market trend? And Why?
Is your organization ready to answer a question when a bot asks for it?
Answer the questions using API Management
Answer the questions using API Management
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Hi Juan, seems that your are in the
Ghelamco Arena on the Delaware Event
Do you want to book your parking
expenses? I can do this for you.
Sure, ok.
You have parked 6 hours, which will cost 25 Euro. I will post 20 Euro to the expense, that’s the company
policy.
Expense is posted and sent to Jan for
approval
Jan asks to post the picture of the expense
Thank you. Expense is posted, no need to
bother Jan for approval.
Just a reminder: just text me ‘TAXI’ and I will call one for you.
Thanks, will do
XATI
Did you mean taxi?
ABOUT US
Domain Human Capital
Juan Staes
› +32 473 570 409
For more specifics on the digital workplace, we recommend session
Your Digital Workspace embraces SAPby Paul Belsack