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  • 7/31/2019 Preparing for PMP Exam - Essentials

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    TRAINING MATERIAL 2 (20)Prepared (also subject responsible if other) No.

    EPA/KY Csaba CseresnyesApproved Checked Date Rev Reference

    2009-08-30 PA1

    1 WHAT IS A PROJECT?........................................................................................................................................................

    2 WHAT IS PROJECT MANAGEMENT? ............................................................................................................................

    3 ORGANIZATIONAL STRUCTURE INFLUENCES ON PROJECTS .............................................................................

    4 NINE PROJECT MANAGEMENT KNOWLEDGE AREAS ............................................................................................

    5 FIVE PROCESS GROUPS.....................................................................................................................................................

    6 PROJECT MANAGEMENT PROCESS MAPPING ..........................................................................................................

    7 PROJECT MANAGEMENT KNOWLEDGE AREAS IN DETAIL..................................................................................

    7.1 INTEGRATIONMANAGEMENT ............................................................................................................................................7.2 SCOPEMANAGEMENT.......................................................................................................................................................

    7.3 TIMEMANAGEMENT ..........................................................................................................................................................7.4 COSTMANAGEMENT ........................................................................................................................................................7.5 QUALITYMANAGEMENT ..................................................................................................................................................7.6 HUMANRESOURCESMANAGEMENT.................................................................................................................................7.7 COMMUNICATIONSMANAGEMENT ...................................................................................................................................7.8 RISKMANAGEMENT .........................................................................................................................................................7.9 PROCUREMENTMANAGEMENT .........................................................................................................................................

    8 PROJECT MANAGEMENT PLAN.....................................................................................................................................

    9 RELATED DEFINITIONS....................................................................................................................................................

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    1 What is a Project? A project is temporary

    o Definite beginning and end

    o Project ceases when declared objectives are met or business needno longer exists & is terminated

    A project creates unique deliverables, which are products, services orresults

    Progressive elaboration

    o Is a characteristic of projects that accompanies the concepts oftemporary and unique

    o Progressive elaboration means developing in steps, and continuingby increments

    2 What is Project Management?

    Is the application of knowledge, skills, tools and techniques of project activities t

    meet project requirements.

    Managing projects includes

    Identifying Requirements

    Establish clear and achievable objectives

    Balancing the competing demands for quality, scope, time and cost

    Adapting the specifications, plans and approach to the different concernsand expectations of the various stakeholders

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    2009-08-30 PA1

    3 Organizational structure influences on projects

    Matrix

    FunctionalWeak Matrix

    BalancedMatrix

    Strong MatrixProjectized

    Project Manager'sAuthority

    Little or None LimitedLow to

    ModerateModerate to

    HighHigh to almost

    Total

    Resource Availability Little or None LimitedLow to

    ModerateModerate to

    HighHigh to almost

    Total

    Who controls theproject budget

    FunctionalManager

    FunctionalManager

    MixedProject

    ManagerProject

    Manager

    Project Manager'sRole

    Part-time Part-time Full-time Full-time Full-time

    Project ManagementAdministrative Staff

    Part-time Part-time Part-time Full-time Full-time

    4 Nine Project Management Knowledge Areas

    Integration Management

    Scope Management

    Time Management

    Cost Management

    Quality Management

    Human Resources Management

    Communications Management

    Risk Management

    Procurement Management

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    2009-08-30 PA1

    5 Five Process Groups

    The process groups follow the lifecycle implementation of project managementwithin each phase of the project.

    Initiating Process

    Planning Process

    Executing Process

    Monitoring and Controlling Process

    Closing Process

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    2009-08-30 PA1

    6 Project Management Process MappingProcesses

    Initiating Planning ExecutingMonitoring andControlling Closing

    Integration

    Develop ProjectCharterPreliminaryProject ScopeStatement

    Develop ProjectManagement Plan

    Direct andManage ProjectExecution

    Monitoring andControl ProjectWorkIntegratedChange Control

    Close Project

    Scope

    Scope PlanningScope DefinitionCreate WBS

    Scope VerificationScope Control

    Time

    Activity DefinitionActivitySequencingActivity ResourceEstimatingActivity DurationEstimatingScheduleDevelopment

    Schedule Control

    Cost

    Cost EstimatingCost Budgeting

    Cost Control

    Quality

    Quality Planning Perform QualityAssurance

    Perform QualityControl

    HumanResource

    HumanResourcesPlanning

    Acquire ProjectTeamDevelop ProjectTeam

    Manage ProjectTeam

    Communication

    CommunicationsPlanning

    InformationDistribution

    PerformanceReportingManageStakeholders

    Risk

    Risk ManagementPlanningRisk IdentificationQualitative RiskAnalysis

    Quantitative RiskAnalysisRisk ResponsePlanning

    Risk Monitoringand Control

    Knowle

    dgeAreas

    Procurement

    Plan Purchasesand AcquisitionsPlan Contracting

    Request SellerResponsesSelect Sellers

    ContractAdministration

    Contract Closeo

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    2009-08-30 PA1

    7 Project Management Knowledge Areas in detail

    7.1 Integration Management

    Includes the processes and activities needed to identify, define, combine, unifyand coordinate the various processes and project management activities withinthe project management process groups.

    Develop Project Charter

    Develop Preliminary Project Scope Statement

    Develop Project Management Plan

    Direct & Manage Project Execution

    Monitor & Control Project Work

    Integrated Change Control

    Close Project

    Process Group Process Key outputs

    Initiating Develop Project Charter Project Charter

    InitiatingDevelop Preliminary ProjectScope Statement Preliminary Project Scope Statement

    PlanningDevelop ProjectManagement Plan Project Management Plan

    ExecutingDirect & Manage ProjectExecution Deliverables

    Monitoring andControl

    Monitor & Control ProjectWork

    Recommended corrective actionsRequested Changes

    Monitoring andControl Integrated Change Control

    Approved Change RequestsDeliverables

    Closing Close Project

    Administrative Closure ProcedureContract Closure Procedure

    Final product, service or result

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    7.2 Scope Management

    Includes the processes required to ensure that the project includes all the workrequired, and only the work required, to complete the project successfully.

    Scope Planning

    Scope Definition

    Create WBS

    Scope Verification

    Scope Control

    Process Group Process Key outputs

    Planning Scope Planning Project Scope Management Plan

    Planning Scope Definition Project Scope Statement

    Planning Create WBSWork Breakdown StructureScope Baseline

    Monitoring andControl Scope Verification Accepted deliverables

    Monitoring andControl Scope Control

    Requested ChangesRecommended Corrective Actions

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    7.3 Time Management

    Includes the processes required to accomplish timely completion of the project.

    Activity Definition

    Activity Sequencing

    Activity Resource Estimating

    Activity Duration Estimating

    Schedule Development

    Schedule Control

    Process Group Process Key outputs

    Planning Activity Definition Activity list, milestone list

    Planning Activity Sequencing Project schedule network diagrams

    PlanningActivity ResourceEstimating Activity resource requirements, RBS

    Planning Activity Duration Estimating Activity duration estimates

    Planning Schedule Development Project Schedule, schedule baseline

    Monitoring and

    Control Schedule Control

    Performance measurements, recommended

    corrective actions

    7.4 Cost Management

    Includes the processes involved in planning, estimating, budgeting andcontrolling costs so that the project can be completed within the approvedbudget.

    Cost Estimating

    Cost Budgeting

    Cost Control

    Process Group Process Key outputs

    Planning Cost Estimating Activity Cost Estimates

    Planning Cost Budgeting Cost Baseline

    Monitoring andControl Cost Control Performance measurements

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    2009-08-30 PA1

    7.5 Quality Management

    Includes all the activities of the performing organization that determine qualitypolicies, objectives and responsibilities, so that the project will satisfy the needsfor which it was undertaken.

    Quality Planning

    Perform Quality Assurance

    Perform Quality Control

    Process Group Process Key outputs

    Planning Quality PlanningQuality Management Plan, ProcessImprovement Plan, Quality Baseline

    Executing Perform Quality AssuranceRequested Changes, RecommendedCorrective Actions

    Monitoring andControl Perform Quality Control

    Quality Control Measurements,Recommended Defect Repair, ValidatedDeliverables

    7.6 Human Resources Management

    Includes the processes that organize and manage the project team. Teammembers should be involved in much of the projects planning and decision

    making.

    Human Resource Planning

    Acquire Project Team

    Develop Project Team

    Manage Project Team

    Process Group Process Key outputs

    Planning Human Resource PlanningRoles & responsibilities, Project organizationcharts, Staffing management plan

    Executing Acquire Project TeamProject staff assignments, Resourceavailability

    Executing Develop Project Team Team performance assessment

    Monitoring andControl Manage Project Team

    Requested changes, Recommendedcorrective actions, Recommended preventiveactions

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    2009-08-30 PA1

    7.7 Communications Management

    The knowledge area that employs the processes required to ensure timely andappropriate generation, collection, distribution, storage, retrieval and ultimatedisposition of project information.

    Communications Planning

    Information Distribution

    Performance Reporting

    Manage Stakeholders

    Process Group Process Key outputs

    Planning Communications Planning Communication Management Plan

    Executing Information Distribution

    Monitoring andControl Performance Reporting Performance Reports, Forecasts

    Monitoring andControl Manage Stakeholders

    Resolved Issues, Approved ChangeRequests, Approved Corrective Actions

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    2009-08-30 PA1

    7.8 Risk Management

    Includes the processes concerned with conducting risk management planning,identification, analysis, responses, and monitoring and control on a project; mosof these processes are updated throughout the project.

    Risk Management Planning

    Risk Identification

    Qualitative Risk Analysis

    Quantitative Risk Analysis

    Risk Response Planning

    Risk Monitoring & Control

    Process Group Process Key outputs

    Planning Risk Management Planning Risk Management Plan

    Planning Risk Identification Risk Register

    Planning Qualitative Risk Analysis Risk Register updates

    Planning Quantitative Risk Analysis Risk Register updates

    Planning Risk Response Planning

    Risk Register updates, Risk-related

    Contractual Agreements

    Monitoring andControl Risk Monitoring & Control

    Risk Register updates, Requested Changes,Recommended Corrective Actions,Recommended Preventive Actions

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    2009-08-30 PA1

    7.9 Procurement Management

    Includes the processes to purchase or acquire the products, services or resultsneeded from outside the project team to perform the work.

    Plan Purchases & Acquisitions

    Plan Contracting

    Request Seller Responses

    Select Sellers

    Contract Administration

    Contract Closure

    Process Group Process Key outputs

    PlanningPlan Purchases &Acquisitions

    Procurement Management Plan, ContractStatement of Work

    Planning Plan Contracting Procurement Documents

    Executing Request Seller ResponsesQualified Sellers List, Procurement DocumentPackage

    Executing Select Sellers Selected Sellers, Contract

    Monitoring andControl Contract Administration Contract Documentation

    Closing Contract Closure Closed Contracts

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    8 Project Management Plan

    Project Management Plan component Knowledge area where created Process where created

    Scope Management Plan Scope Scope Planning

    Schedule Management Plan IntegrationDevelop Project ManagementPlan

    Cost Management Plan IntegrationDevelop Project ManagementPlan

    Quality Management Plan Quality Quality Planning

    Process Improvement Plan Quality Quality Planning

    Staffing Management Plan HR HR PlanningCommunications Management Plan Communications Communications Planning

    Risk Management Plan Risk Risk Planning

    Procurement Management Plan Procurement Plan Purchases and Acquisitions

    Resource Calendar Time Activity Resource estimating

    Scope Baseline Scope Create WBS

    Schedule Baseline Time Schedule Development

    Cost Baseline Cost Cost Budgeting

    Quality Baseline Quality Quality Planning

    Risk Register Risk Risk Identification

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    9 Related Definitions

    Arrow Diagramming Method

    Uses arrows to represent activities and connects them by nodes to showdependencies.

    Benefit measurement

    Project selection method also known as comparative approach. Includes: scorinmodels, cost-benefit analysis, review board, economic models.

    Budget Estimate

    -10% to +25%

    Also known as appropriation estimate done in the planning stage.

    Constrained optimization

    Project selection method also known as mathematical approach which usesmathematical models. Includes: linear programming, integer programming,dynamic programming and multi-objective programming.

    Corrective action

    Involves implementing actions to deal wit actual deviations from the performancbaselines.

    Crashing

    Making cost and schedule tradeoffs to determine how to obtain the greatestamount of schedule compression for the least incremental cost while maintaininproject scope. Crashing always results in increased costs.

    Critical Path

    Longest duration path through a network diagram and determines the shortesttime to complete the project.

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    Decomposition

    Subdivision of project deliverables into smaller, more manageable componentsuntil the work and deliverables are defined to the work package level.

    Defect repair

    Means rework and is necessary when a component does not meet itsspecifications.

    Definitive Estimate

    -5% to +10%

    Normally only obtained from very good WBS and done in the planning stage.

    Delphi Technique

    A risk identification method using experts in an anonymous way trying to realconsensus.

    Direct Costs

    Costs directly attributable to work on the project.

    Earned Value Technique

    Measures performance of the project as it moves from project initiation throughproject closure. Provides a means to forecast future performance based uponpast performance.

    Enterprise Environmental Factors

    Company culture and existing systems that the project will have to deal with orcan make use of.

    Expert judgment

    Expertise provided by any group or individual with specialized knowledge ortraining.

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    Opportunity Cost

    The cost of opportunity given up by selecting one project over another.

    Order of Magnitude Estimate

    -25% to +75%

    Very rough estimate normally done at the initiation stage.

    Organizational Process Assets

    Existing processes, procedures and historical information such as lessons learnpast experience.

    Portfolio

    A portfolio is a collection of project or programs and other work that are groupedtogether to facilitate effective management of the work to meet strategic businesobjectives. These projects or programs may not necessarily be interdependent odirectly related.

    Precedence Diagramming Method

    Uses nodes to represent activities, connected by arrows showing dependencies

    Preventive actions

    Deals with anticipated or possible deviations from the performance baselines.

    Program

    Program is a group of related projects managed in a coordinated way to obtainbenefits and control not available by managing them individually

    Program Management

    Program management is the centralized, coordinated management of a group oprojects, to achieve the programs strategic objectives and benefits.

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    Project Life Cycle

    Projects are divided into phase to provide better management control withappropriate links to the ongoing operations of the performing organization.Collectively, these phases are known as the project life cycle.

    Project Management Office

    A Project Management Office (PMO) is an organizational unit to centralize andcoordinate the management of projects under its domain.

    Risk

    An uncertain event/condition that will have a positive or negative effect on theproject if it occurs.

    Six Sigma

    Focuses on achieving high levels of quality by controlling the process andreducing defects. Goal is to make 6 sigmas of the outputs fall within thecustomers quality limits.

    Stakeholders

    Individual and organizations that are actively involved in the project, or whoseinterests may be affected as a result of project execution or project completion.May also exert influence over the projects objectives and outcomes.

    Sunk Costs

    Expected costs. No longer under the PMs control.

    Theory X

    People are last in chain, seen as lazy and lacking ambition. Workers need strict

    control/supervision.

    Theory Y

    People are willing and eager to accept responsibility and work to organizationalobjectives. They can work without supervision and direct their own efforts.

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    Total Float

    Amount of time an activity can be delayed from its early start without delaying thproject completion date.

    Total Quality Management (TQM)

    Philosophy that encourages organizations and their employees to focus onfinding ways to continuously improve quality for practices and processes.

    Variable Costs

    Cost that will change in relation to amount of work.

    WBS Dictionary

    Companion document to the WBS, cross-referencing each WBS component.