PREPPING YOUR PROGRAM FOR THE PRO BONO TECH VOLUNTEER

Organizer: Robert Rosenthal, VolunteerMatch (@volmatchRobert)

Panelists:

Ehren Foss, HelpAttack (@helpattack) Ian Rhett, CivicActions (@ianrhett) Eileen Yang, Taproot Foundation (@taprootfound)

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PEOPLE SKILLS

BUSINESS POWER OF PURPOSE

501Cs SOLUTIONS

PRO BONO

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VOLUNTEERING IS CHANGING

TRADITIONAL VOLUNTEERING

VOLUNTEERING & CSR

U.S. VOLUNTEERING RATES FLAT SINCE 2005

GROWING % OF VOLUNTEERS NOW COME

FROM CSR PROGRAMS

OUR PLANS TODAY

35 mins

• What pro bono is and isn’t.

• Why companies do it.

• Different models of pro bono

• What do program staff need to know?

• DISCUSS!

25 mins

• What do pro bono-ready nonprofits look like?

• Basics of needs assessment

• What do skilled volunteers really hate/love?

• REPORT BACK!

25 mins

• More resources on pro bono

• Q & A

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WHAT HAVE WE MISSED?

• [Your expectations.]

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ABOUT US

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The Nonprofit! Robert Rosenthal VP, Communications/Marketing, VolunteerMatch

The Pro Bono Volunteer! Ehren Foss Co-founder/CEO, HelpAttack!

The Expert! Eileen Yang Consultant, Advisory Services, Taproot Foundation Taproot Foundation

The Team Leader! Ian Rhett, @ianrhett CEO, CivicActions

Lights. Camera. Help.

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INCREASE YOUR CAPACITY!

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INCREASE YOUR CAPACITY!

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Reach Can volunteers help you serve more beneficiaries?

Efficiency Can volunteers help you do more with your existing resources?

Effectiveness Can volunteers help you increase the quality of your services or products?

Source: Bill and Melinda Gates Foundation/True Impact

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WHAT ARE THE NEEDS OF “PROGRAM” TECH?

• Solutions!

• Strategy and planning

• Data collection

• Systems integration

• Service delivery

• Accessibility

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THE BUSINESS CASE FOR PRO BONO

Human Resources

Reputation Innovation

• Fostered climate of innovation

• New or improved products

• New markets or enhanced penetration

• Improved public relations

• Stronger relationships and network

• Sustained license to operate

• Innovative professional development

• Increased employee satisfaction

• Enhanced recruitment

• More inter-connected workplace

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WHO IS THE PROBONO VOLUNTEER?

• May already by volunteering somewhere (with or without company)

• Skills level may vary: junior to board level

• Wants to give back

• May want to try something new

• Wants to complete projects

• Incented by the company

• May not be available outside of the scope of the project

• Often has to report back to the company

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8 MODELS OF PRO BONO

What are the important areas to explore?

Where do you want to be in your decision-making?

Do you want to talk more strategy?

Do you want to be more programmatically strategic/

tactical?

If we decide Talent Development is the goal, then let’s use

a slider to demonstrate the implications of what this

means…

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WHAT’S YOUR MODEL?

• 5-10 minutes discussion

• Think about your program goals

• Think about how you already engage volunteers

• Where does probono volunteer engagement fit into the mix?

• What does successful probono look like at your organization

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7 WAYS TO READY

1. Do you have experience working with skilled volunteers already?

2. Does your staff have the time to manage the relationship?

3. Is it the right idea?

4. Have you budgeted for hard or soft costs?

5. Do you have a strategy for sustaining the project?

6. Do you have ways of recognizing your volunteers?

7. How will you measure success?

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REPORT BACK

• Who are you?

• What was your project idea?

• What did you originally think?

• Did this change given the 7 Ways?

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HOW TO GET STARTED

• Assess needs

• Assess resources and roles

• Get management buy in

• Consult experts and case studies

• Figure out where to recruit pro bono partners

Board or donor contacts?

Through your current skilled volunteers?

Online services?

Intermediary agencies?

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MORE RESOURCES ON PROBONO

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RECRUITING & INTERMEDIARIES

•VolunteerMatch.org

•TaprootFoundation.org

•Sparked.com

•Catchafire.org

•TheCommunityCorps.org

•CommonImpact.org

LEARN MORE

•VolunteerMatch Learning Center (www.volunteermatch.org/nonprofits/learningcenter

•A Billion + Change (www.abillionpluschange.org)

•Corporation for National & Community Service (www.nationalservice.gov)

BLOGS

•EngagingVolunteers.org

•Pro Bono Junky’s Blog (taprootfoundation.org/blog)

•Realized Worth (realizedworth.blogspot.com)

•EnergizeInc.com

•Jayne Cravens (coyotecommunications.com)