presentation: 10 hot consumer trends 2015

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Ericsson ConsumerLab 10 HOT CONSUMER TRENDS 2015

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Page 1: Presentation: 10 Hot Consumer Trends 2015

Ericsson ConsumerLab

10 HOT CONSUMER TRENDS 2015

Page 2: Presentation: 10 Hot Consumer Trends 2015

Ericsson_ConsumerLab_10_hot_consumer_trends_2015_Presentation_4x3 | Ericsson Internal | © Ericsson AB 2014 | 2014-12-10 | Page 2

Rapidly evolving urban consumer attitudes are transforming our world. With only 5 years to go until 2020, the future seems closer than ever.

Page 3: Presentation: 10 Hot Consumer Trends 2015

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1. The streamed future

Base: Brazil, China, Germany, South Korea, Spain, Sweden, Taiwan, UK, US Source: Ericsson ConsumerLab TV & Media report, 2014

› Three quarters of us regularly watch streamed video

› In 2015 more people will watch streamed on-demand video on a weekly basis than broadcast TV

Page 4: Presentation: 10 Hot Consumer Trends 2015

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2. HELPFUL HOMES

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

› Our lives are more connected than ever before, and in the future our homes will be too

› Around half of consumers would like home sensors that alert them to water and electricity issues, provide updates about refrigerator temperature, and deliver alerts when family members come and go

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3. MIND SHARING

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

› 40 percent of smartphone owners would like to use a wearable device to communicate with others directly through thoughts

› More than two-thirds believe this form of communication will be mainstream by 2020

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4. SMART CITIZENS

› Over 70 percent believe that traffic volume maps, energy use comparison apps and real-time water quality checkers will be mainstream by 2020

› As citizens’ behavior becomes smarter, so will the cities they inhabit

Base: 9,030 iPhone/Android smartphone users in Beijing, Delhi, London, New York, Paris, Rome, São Paulo, Stockholm and Tokyo

Source: Ericsson ConsumerLab Analytical Platform, September 2014

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5. THE SHARING ECONOMY

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

› Half of all smartphone owners are open to the idea of renting out their personal appliances, spare rooms and leisure equipment, as it is convenient and saves money

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6. THE DIGITAL PURSE

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

› 48 percent would prefer to use their phone to pay for goods and services

› 80 percent believe that the smartphone will replace their entire wallet or purse by 2020

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7. MY INFORMATION

› 47 percent would like to be able to pay electronically without the automatic and unavoidable transfer of personal information

› 56 percent of smartphone owners would also like all email, chat and other internet communication to be encrypted

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

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8. LONGER LIFE

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

› Wearable technology is no longer just a novelty – it will provide significant health benefits

› Consumers believe that cloud-based services such as jogging apps, pulse meters and plates that measure food will help to prolong our lives by up to two years per application

YEA

RS

+0.5

+1.8

+1.9

YEARS

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9. DOMESTIC ROBOTS

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

› 64 percent of consumers think a range of domestic robots that could help with everyday chores such as laundry and cooking will be common in households by 2020

› Robots could also help out with tasks beyond the purely functional. More than a third say that a robot could keep them company

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10. CHILDREN CONNECT EVERYTHING

› For younger generations, the internet is integral to the world we live in

› 46 percent of smartphone owners say that those who are exposed to tablets as babies will expect all objects to be connected when they are older

Base: 5,024 iPhone/Android smartphone users in Johannesburg, London, Mexico City, Moscow, New York, San Francisco, São Paulo, Shanghai, Sydney, Tokyo

Source: Ericsson ConsumerLab Analytical Platform, October 2014

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10 hot consumer trends

Page 14: Presentation: 10 Hot Consumer Trends 2015

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