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  • 7/29/2019 Presentation on Managing Umbrella Marketing, Raj Sekhar & Team - Alliance Business School , Group 5 , Product and Brand Management

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    Presented By- Group 5Samik Roy

    Gitanjali KahalyAnirudh Takkar

    Rohan Shinde

    Sunil Shetty

    Raj Sekhar

    Queen of Mega

    Brands - Nivea

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    Niveas Earliest Product

    Portfolio

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    In many countries consumers are convincedthat Nivea is a local brand, a mistake whichBeiersdorf, the German makers, takes as acompliment

    1) INTRODUCTION

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    Beiersdorf is a well known brand in Germany in early 1990

    In the year 1912, the company developed their first skinbased cream.

    Skin creams were previously made of animal & vegetable

    fats The name Nivea is based on the latin word nivius

    (meaning snow-white)

    A whole new packaginga blue tin with Nivea Crmewtitten

    In 1930They extended their product categories Second world War brought a series of problem for Nivea.

    ORIGIN & EVOLUTION

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    Emotional bond between customer andbrand

    NIVEAs blue color

    White color

    NIVEA had an aura of an honest brand

    NIVEAs Brand Values

    2) MARKETING GAME PLAN

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    NIVEA more than a skin care product

    Sporting, fashion and other lifestyle eventsgave NIVEA a long lasting appeal

    Pillars of the brand

    Sales growthfrom 19878.8% to 1999 -17.5%

    Marketing Game Plan Cont.

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    Idea was to cash in on Niveas strongbrand equity.

    Nivea For Men aftershave

    Decision to expand was influenced byincrease in competition

    Nivea Body & Nivea Soft

    300 products in 14 categories

    3) INNOVATIONS & BRAND EXTENSIONS

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    New products had to be based onqualities of Nivea and had to offerbenefits consistent with the mother

    brand(Skin care products). Then only was a new product tested for its

    ability to meet consumer needs andbecome a market leader.

    Niveas Brand Personality: Trustworthy,Honest and Reliable.

    INNOVATIONS AND BRAND

    EXTENSIONS CONTINUED

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    THE NIVEA UNIVERSE

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    Local-Global Strategy

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    From 1910 onwards made available in Europe From 1920 onwards made available in US. Creams acceptance world wide and Beiersdorfs

    focus focus on global expansion. Different packaging and different advertising

    support to meet the needs of customers fromother countries.

    In 1980s Beiersdorf took a conscious decision toglobalize appeal of Nivea to achieve a common

    platform for the brand on a global scale. It would offer wide variety of products by

    decentralizing product development andmarketing efforts from German market, andreduce cost.

    4) THE GLOBAL-LOCAL

    STRATEGY

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    Beiersdorf went about achieving the goalby :-

    i. By changing the way how employees indifferent country looked at the brand.

    ii. Niveas core values, the brandphilosophy, as well as companys futureplans were informed to employees.

    iii. Made to appreciate that a truly globalbrand had enormous power overcustomers in local markets.

    THE GLOBAL-LOCAL STRATEGY

    CONT

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    IV. Strategies formulated by internationalexperts with local expertise.

    V. Products for all market + Internationaladvertising campaigns + Strategyexecution to local partners.

    VI. Maintained brand consistency by havingblue & white imagery along with similar

    pricing and advertising strategies.VII. Guidelines were stipulated for 4Ps. Eg. Ad

    is about skin care, communicated visuallyand verbally by being unpretentious and

    human

    THE GLOBAL-LOCAL STRATEGY

    CONT

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    viii. Local issues kept in mind for ads eg. InMiddle east :- outdoor media to be costeffective, and advertised skin care

    without showing skin.ix. Communication strategy localized to

    meet local needs of different customersegments. Eg. Nivea for men targeted for

    gay men.

    THE GLOBAL-LOCAL STRATEGY

    CONT

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    BRAND MANAGEMENT

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    Battle between Beiersdorf and othercompanies since 1900

    Major interested companies are allianz, P

    & G, LOrel, and Tchibo

    Later major companies like Henkel andunilever tried acquiring Beiersdorf

    Because of this this issues Deutsche borsedenied Beiersdorfs request to enter DAXindex

    5) BEIERSDORF OWNERSHIP

    ISSUE

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    Effect of this issue was on shareprice

    Investors favorite

    Couldnt invest on advt.

    BRAND MANAGEMENT

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    When compared to Brand Nivea,Biersdorf as a Brand has negligibleequity.

    In all these years Nivea has made NiveaBrand synonymous to skin care

    Nivea must carry on propagating thereFamily Brand through Umbrella Ads so asto maximize upon the strong Brand Equity

    earned over decades.

    6) CONCLUSION

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    Key approaches that Nivea could adopt togrow

    Market Penetration

    New ProductDevelopment

    Market Development

    Diversification

    RECOMMENDATIONS & DISCUSSION

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    1) Mental Map

    7) CONNECTING THE DOTS

    Nivea

    Blue &White

    Trustworthy, reliable

    CareProtection

    ,

    Pure

    Forfamily,multi-

    purpose

    Aesthetic

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    The brand has derived its name from the Latinword, Nivius meaning "Snow White".

    NIVEAs visual identity: World-famous blue andwhite color combination

    NIVEA blue - is not just any old blue, but IvocartNIVEA Blue B 65711 A special color mixed

    exclusively for NIVEA in a complex developmentprocess

    Blue = sympathy, harmony, friendship and loyalty.

    White = external cleanliness as well as inner purit

    Blue and White = ideal for honest and appealing brand NIVEA.

    BRAND ELEMENTS : NAME &LOGO

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    Beiersdorf NIVEA

    Skin care

    NIVEACreme

    NIVEA body

    NIVEA Hand

    NIVEA Sun

    NIVEA baby

    Face Care

    NIVEA forVisage

    NIVEA forVital

    NIVEA forBeauty

    NIVEA formen

    Cosmetic NIVEA DeoNIVEA Bath

    careNIVEA Hair

    care

    BRAND CATEGORIES

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    Philips and Nivea in 1998smoothest ,carefor and refreshes skin.

    Skin electric razor + NIVEA for men

    LEVERAGING OF SECONDARY

    ASSOCIATIONS

    CBBE M d l Ni B d

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    Judgments Feelings

    Performance Imagery

    Salience

    Resonance

    CBBE Model : Nivea BrandCommitment: Continuous use inwinter; No Brand Switching

    Wide range of products, Reliable,Consistent,

    Freshness, Good , Satisfied, Soft,Sophistication

    ring & Protective, High Cost,ractive Packaging, Pleasantgrance, High Quality, Mild, Gentle,ooth, knowledge about its multiplections

    Blue tin & white logo, Used in wintersince childhood, For dry skin, Sincere,Sophisticated, Targeted to males &females of age under 40 yrs

    Various products and purposes,

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    Timeless, Ageless, motherhood &happy family, honesty &trustworthiness and productbenefits of mildness and quality.

    CORE BRAND VALUES- Nivea

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    Relating to Discussion on Q.1

    Niveas brand image

    Niveas sources of equity

    Variation of brand image and equity across productclass

    Discussion on Q.2

    Pros and cons of various options with Biersdorf

    Corporate Branding Vs Umbrella Branding

    Role of advertising

    Discussion on Q.3

    Recommendations for Niveas future marketingprogram.

    QUESTIONS FOR DISSCUSSION