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Australian Government Architecture
November 2007
Trevor SmallwoodDepartment of Finance and Administration
[email protected] 1679
Agenda
Who are we?What have we done?Why have we done it?How will it make a
difference?
About AGIMO
• The Australian Government Information Management Office (AGIMO), Department of Finance and Administration is working to make Australia a leader in the productive application of information and communication technologies (ICT) to government administration information and services.
• AGIMO fosters the efficient and effective use of information and communications technology (ICT) by Australian Government departments and agencies. It provides strategic advice, activities and representation relating to the application of ICT to government administration, information and services.
• www.agimo.gov.au
Responsive Government
Investing for Growth
Government Online
Better Services, BetterGovernment
Responsive Government
Capability Goal
• Our aim is to produce a portfolio of ICT assets that can be reused in new combinations across government agencies. The purpose is to improve citizen service, to better respond to government change, to improve government efficiency and to provide capabilities that will support future policy needs.
• To do this we are developing an Australian Government service-oriented architecture to define the frameworks, components, standards, patterns and principles that will guide government investment decision-making and government project development.
• We are also developing a series of frameworks, tools and governance structures that will support increased standardisation, reduced duplication and improved collaboration between agencies.
Governance
ManagementAdvisory
Committee
Secretaries’Committee
on ICT
Business ProcessTransformation
CommitteeCIO Committee
AGSAWG
Australian Government ArchitectureFramework
Principles
• Cross-Agency Services Architecture Principles
• Published in April 2007• Summary of the principles
– Bi-fold brochure
• Full text of the principles– agimo.gov.au
Australian GovernmentArchitecture (AGA)
• Endorsed by CIOC • Published in June• Focus on:
– Service Reference Model (SRM)
– Data Reference Model (DRM)
– Technical Reference Model (TRM)
• Full text of the Reference Models
– Hard copy reference
– agimo.gov.au
• Funding proposals for 2008/09 will be mapped to the SRM
Note!
Reference Models - SRM Services level 2
NPP’s, Business Cases
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
Business CaseThis is a paaper that has been written
to
demonstrate
What a document looks like
When it is written up and produced
On an etremely small type face, but it
will show people looking at this slide
that it does represent a document
covered with text
The structure of the document is not at
all obvious but I may become clearer
Google News Alert for: 'enterprise
architecture','soa'
Putting the A into SOA is a vital step
Computerworld New Zealand -
Auckland,New Zealand
Having (and following) an enterprise
architecture can also avoid a classic
mistake: treating SOA as a
departmental issue. SOA is too big to
tackle all at ...
See all stories on this topic
Java Feature — The Holy Grail of
Database Independence
MapA
nalyse
Finance - AGA and NPPs
Why no business
capability?
12Opportunity for service
reuse?
Why no data
involved?
New Policy ProposalsBusiness Cases
Project C
Project B
Project A
Capability Assessments
ICT Investment Proposals
Projects
Implemented Solutions
Capabilities
Re-use, shared services, patterns, templates
Gaps, overlaps
Patterns, templates
Mapping
Investments
Sample Budget Assessment
Decision-making
Yesterday Today Tomorrow Opportunity Possibility
ProjectManagement
Architecture
ProgramManagement
Strategy
Operations
Review
PortfolioManagement
Demand
Reactive Proactive
PerspectiveYesterday Today Tomorrow
Era
Policy/Technology Continuum Policy Strategy Safety Net Participation Attainment
Policy TargetPolicy Driver
Customer FocusDelivery Output
Delivery StructureValue Model
Application Architecture
Technology FocusLocus of Contact
Delivery Provisioning
Symptoms Barriers CausesPoverty Economy Well-being
Circumstance Behaviour ResponsibilityPayments Referrals Pre-emptionsCentral Local Virtual
Value Chain Value Shop Value NetworkProcedural Service Oriented Event DrivenDatabase Connectivity Embedded
Processing Agency Provider Nodes IndividualAssessment Service Offer Orchestration
Preventive
Capability
Using the Reference Models
• Common language for classification of ICT asset base’• Project footprint, revealing work impact, relevance to
priorities and need for cooperation and collaboration.• Asset footprint, revealing health and supporting
change impact assessment.• Strategy footprint revealing strategic needs and gaps
on the ICT asset-base.• Investment footprint, showing investment strengths,
weaknesses, overlaps and gaps. • Strategy repository holding principles, standards and
patterns to be implemented to meet future strategic needs.
• Communication tool to discuss impacts and implications with stakeholders.
• Knowledge footprint, to be used with “customers” and stakeholders to reveal knowledge gaps in necessary information to complete a strategy or project.
Services & Reuse
MoreGeneric
MoreGeneric
GovernmentService
InboundServices
Eg.RegistrationAuthenticationCircumstances
Eg.Case ManagementCompliance
Eg.NotificationPayment
MoreSpecific
AssessmentServices
ReviewServices
OutboundServices
Services & Reuse
Presentation
Orchestration
Resources
More Flexible
More Stable
3rd Parties
No-one left out No Wrong Door One Stop Shop Self ServiceStraight-through
ServiceEvent Automated
Service
On Phone On Line
Event Service
On SiteEvent ProcessManagement(back office)
Government Business Process ManagementCommunityAccessPoint
Lead Agency A
Lead Agency B
Agency C Agency ZService Finder
Org 1 Org n
Intensive Service Assisted Service Self Service
Safety-net Participation Responsible
EmploymentHealth
International TravelJustice
EducationWelfare
Security
GovernmentService DeliveryBlueprint
1
2
3
4
5
6
7
• The individual outcomes layer (1) represents a high level view of recipient behaviours that recognises variant abilities and also policy vision. There are people who will not be able to look after themselves and will need a safety net. These are typically people with severe disabilities, deprivations or strong anti-social proclivities. There are people who lack motivation and/or skills to look after themselves and will need assistance and encouragement to participate in the society and the economy. The majority of people are capable and willing to be responsible in their relationship with government policy and programs. Harnessing this responsibility will help improve efficiency, effectiveness and satisfaction while at the same time releasing resources for more intensive work.
• The quality of service layer (2) defines the service delivery value that the strategy offers Australians and our visitors. Qualities of service are strongly focussed on the capabilities of people represented in the individual outcomes layer. At the intensive end, we need to ensure that no one is left out. We need to help those who can get on their own two feet with a little assistance, we need to give control to those who want to be in control and we should make things as convenient and automated as is efficient and effective.
• The service type layer (3) lists the four main approaches available for service delivery. These relate closely with the individual outcomes and quality of service layers and make optimal use of the channel layer for their different approaches. This could also be called the delivery strategy layer and it represents core ideas in the strategy.
• The channel layer (4) represents the different ways of interacting with people and exchanging information. It includes the usual set of on-site, on-phone and online channels. It does not specifically include on-paper, though the strategy will need to allow for paper for some time. It also includes an automated back-office channel. This might be considered as a version of on-line, but is mentioned separately as it is not a personal channel – it is organisation to organisation – automatically updating information that changes in one organisation with another that has a legitimate and approved interest in that information. Agencies are venturing into these updates now, eg getting earnings data on a weekly basis from employers.
• The Government Business Process Management layer (5) is the core element of the model that connects agencies and channels together and permits interoperability, service continuity and consistency. This layer represents the design and definition of government business processes as well as the technology needed to support their sharing and integration. It does not include the processes or systems themselves. They remain with their responsible agency. This is the layer that should be the key focus of the Business Process Transformation Committee (BPTC). In architecture terms, this is where the business reference model (BRM) sits, though elements of the BRM will reside with agencies. In technology terms it also represents the orchestration layer and services platform for a whole of government service oriented architecture (SOA).
• The agency layer (6) recognises the role and accountabilities of individual agencies in the strategy. Agencies are responsible for specific processes and make these available as services in the process management layer. They also use services provided by other agencies. This is one reason why agencies need to adopt SOA
• The portfolio layer (7) is a sample of the portfolio interests that can served by this strategy and demonstrates how they might fall in across the elements of the strategy.
