Presentation to the

IT Directional

Meeting

July 14, 2004Mike J. Ressler, Deputy CIO

& Director of ITD

2

Agenda

1. ITD’s Annual Report - Mike Ressler2. Attorney General Opinion’s – Mike Ressler3. Update-Desktop RFP / EA Activities – Pat Forster4. IT Plans & Projects – Jeff Swank5. ConnectND Report – Dirk Huggett6. Project Management Service – Vern Welder7. Biennium Planning – Vern Welder8. Testing Tools – Vern Welder9. Work Management System Update - Vern Welder10. Application Server Changes – Vern Welder11. Mainframe Migration Study - Dean Glatt12. Telecommunication Topics – Jerry Fossum13. Budget Rate Review - Dan Sipes

3

4

Attorney General Opinions

• Special Funds Transfer

• ITD Savings – Agency Charges

• Rule Making – Technology Standards and Policies

5

Update-Desktop

RFP / EA

Activities

Presented by:Pat Forster

IT Policy & Planning

6

Desktop RFP ProjectBackground:

• PTI Recommendation “Move to a highly standardized workstation environment on a statewide basis with ITD managing the replacement cycle”.

• Enterprise Architecture- ARB Direction:1. Prepare and execute an RFP to begin aggregated single

brand PC acquisition for the office automation PC.2. Standardize the specifications for PCs to be used in state

government to reduce the total cost of ownership.3. Adopt a four year replacement cycle for office automation

PCs to reduce the total cost of ownership.4. Continue to study how to best manage the replacement

cycle process.

7

Desktop RFP Project

EA Desktop Acquisition Project Team:

Tax Dept. Cathie Forsch (ARB Sponsor)

NDAC Chris Brown

ITD Pat Forster

ITD Dean Glatt

WSI Dave Hoenke

DHS Kelly Klein

Office of AG Nancy Lewis

OMB Sherry Neas

DOT

JSND

Erv Zimprich

Larry Zubke

8

Desktop RFP ProjectMajor goals for the Desktop RFP project:

1. Confirm PC equipment specifications as developed by the Desktop Acquisition Study team (ratification by Desktop Domain team).

2. Using the PC specifications, conduct a survey of State agencies to obtain purchasing volumes.

3. Management tool specifications and evaluation criteria (developed by Desktop Domain subgroup).

4. Draft Request for Proposals (RFP) document. 5. Conduct the RFP solicitation process within

WSCA pool of vendors. 6. Milestone Reports and Recommendations back to

EA (Architecture Team, ARB)

9

Desktop RFP Project

• A new national WSCA contract will be awarded (lead state is Minnesota) starting Sept 1, 2004. The new contract will allow states to compete standard specifications and volume purchases within the framework of WSCA approved suppliers.

• Team decided to stay within WSCA, if possible, because we can leverage much of the contract work completed by Minnesota such as: Financial stability and evaluations. Reporting and service level capacity. Ability to support large enterprise level

demands.

10

Desktop RFP Project

• Two Classes of Desktop and Laptop PCs have been defined for the RFP: Office Automation Desktop

• CPU – 3GHz P4, Memory – 512MB

Power User Desktop • CPU – 3.2GHz P4, Memory 1GB

Mainstream Laptop• CPU – 1.6GHz PM, Memory 512MB

Power User Laptop• CPU – 1.7GHz PM, Memory 1GB

11

Desktop RFP Project

• Ongoing review of Specifications

Quarterly reviews with vendor

Changes to standard specifications

Pricing reviews

Customer service

Contract performance

Improvements to the process

12

Desktop RFP Project

RFP Schedule:

Issue RFP July 12 Proposals Due Aug 12 Vendor Presentations September RFP evaluation complete October 15 Recommend to ARB October Recommend to SITAC November Notice of Intent to Award November Contract Starts Dec 1

13

EA Activities

• Study Teams / Projects: Desktop Acquisition Team

• RFP in progress– ARB Sponsor: Cathie Forsch

Desktop Support Study Team• Define the ideal model for desktop support for ND State

government – ARB Sponsor: Pat Kelly

Interactive Voice Response (IVR) Team• Identify a replacement solution for the States current

proprietary IVR systems that will work within the states technology infrastructure

– ARB Sponsor: Vern Welder

14

EA Activities

• Study Teams / Projects (cont.): Functional Testing Tools Team

• Evaluate state agency's needs for functional testing tools and determine what the best fit is for ND State Government's enterprise

• RFP in progress– ARB Sponsor: Phyllis Lasher

Time and Labor Study Team• Complete a requirements/needs assessment to

determine additional time and labor functionality beyond that currently available in ConnectND.

– ARB Sponsor: Doug Faiman

15

EA Activities

• Study Teams / Projects (cont.):

The EA website has been updated to add links and content for the EA Study Teams.

Access the Study Team links from the “Teams” link on the EA home page

• http://www.state.nd.us/ea/teams/

16

EA Activities

EA Coordination within ITD Policy & Planning:

Jenny Witham has taken IT Director position at DHS (Congrats, Jenny!)

EA Enterprise Architecture position is currently being advertised

Interim EA coordination:• Standards process, domain teams, and

Architecture Team coordination – Pat Forster• EA Initiatives, study teams, and Architecture

Review Board coordination– Jeff Swank

17

18

IT Plans &

Projects

Presented by:Jeff Swank

IT Policy & Planning

19

IT Plans & Projects

• Plans are due on the 15th

– 10 have been received

– Plans will be reviewed in the order

received

• EPM Website / Project Sharing System

20

IT Plans & Projects

• Project Ranking– 10-12 projects have been identified – Ranking worksheets are due August 1st

• 1 have been received

– SITAC will meet on Sept 8th to rank projects

– Project details from IT Plan, Ranking worksheet and a short presentation on each project will be presented to the SITAC

21

ConnectND

Report

Presented by:Dirk Huggett

IT Policy & Planning

22

ConnectND

• Higher Ed

– 7 of 11 Campuses will be fully implemented

by August

– UND, NDSU, MiSU & MiSU-B delayed due

to complexity of grants process

– Currently completing timeline for Grants

module

23

ConnectND

• State– Currently on track for a Sept 1

implementation of Financials– Recruit Workforce and Training

Administration now live– Benefits Administration to go live Aug 1– Draft of special review completed. To be

finalized and released this Friday.• Largest Risks: reports & queries, large complex

agencies

• State Project Admin – Jan Lund 8-5400

24

Project

Management

Services

Presented by:Vern Welder

Software Development

25

Project Management Service

• Is now an official ITD service

• In addition to: – IT Policy and Planning Division’s large

project oversight– Managing Software Development projects

• Software Development Division service

• Administered by our PMO

• 4 Project Managers on Staff

• Chargeable at Senior Developer rate ($56.25 / hour)

26

Project Management Service

• Projects in progress or completed– ConnectND – CJIS – Tax Dept - ZyTax– CJIS - LERMS– Job Service ND - EDMS

• Projects do not have to be IT related

• Does not have to be entire projects

• Request PM services via Software Development Service Request

27

Biennium Planning

• THE END of the biennium IS NEAR

• 11 months remain

• The last 4 – 6 months are always hectic

• Please request this biennium’s projects

early

28

Testing Tool Project

• Test Tool Definition

– Records test scripts

– Plays scripts back

– Allows changes to scripts

– Manages versions of files

• Enterprise Architecture project

• Phyllis Lasher (BND) is the EA sponsor

29

Testing Tool Project

• Project Goal

– Research and select an enterprise solution

that will provide more complete testing and

reduce the resource requirements as

software changes are deployed to

production thereby improving the quality of

the software being deployed

30

Testing Tool Project

• Project Tasks– EA subgroup discussed agency needs – Request For Proposal – Select an Enterprise solution that provides

a test management process and a test tool for the following environments

• HTML• PeopleSoft• Client/Server (desirable)

– Provide recommendation to Architecture Review Board

31

Testing Tool Project

• Schedule– July 9 – Issue RFP– July 19 – Deadline for Questions and Intent

to Bid– July 30 – RFP responses– August 13- Vendor Demonstrations and

Proof of Concept– August 27 – Complete Product Evaluation– September 1 – Recommendation to ARB

• Contact – Kyle Forster @ ITD 8-4323

32

Work Management System Update

• WMS is in production• Your Feedback is collected and compiled• Maintenance work on items that had to be

fixed is completed• Will start on enhancements in late July• WMS Governance/Maintenance group has

been established – Customers (DOT and DHS)– Various divisions of ITD

• More training sessions are planned • Current Work Systems end-of-life December

31,2004

33

Application Server Update

• SilverStream will be discontinued in

January, 2005

– 21 of the 25 SilverStream applications are

re-written

– 1 is in our work queue to be re-written

– 1 will not be re-written

– 1 is pending a ConnectND decision

– There may be one exception request

34

Application Server Update

• Conversion from Websphere v4.x to

v5.0 in late July

– Benefit of v5.0 is Web Services support

– Phased as applications are tested

• Minor application changes were required.

• After cutover please test as soon as you can

35

Mainframe

Migration

Study

Presented by:L. Dean Glatt

Computer Systems

36

Mainframe Study

Future State

– Enterprise Architecture

• Server and Operating Systems Domain Team

• Criticality of Agency Applications

– ITD

• Staffing Issues

• Software and Hardware Licensing Charges

37

Studies

• Multiple Platforms of differing criticality

• Gartner studies

Migration vs. Application Rewrite

• Growing Scarcity of skill sets

38

Choices

• Continue hosting the mainframe

internally

• Outsource

• Migrate to another platform

39

Mainframe Applications

• Essential to State Business

• Rewrites would take years and $M’s

• Migrations to other platforms different

than a rewrite

• Rewrite = brand new application

• Migration less costly than Rewrite

40

Realistic?

• The simple answer is “yes”

• Many details currently being studied

• Destination platforms likely will be

Windows, Linux and AIX

41

Telecommunication

Topics

Presented by:Jerry Fossum

Telecommunications

42

New Wiring Contract

• Awarded to Data Technologies

based out of Fargo

• Contract became effective July 1,

2004

43

Public Safety Radio

• Intent to award was issued to

Motorola

• Will begin formal contract

negotiations

44

Bismarck Fiber Update

• Expected completion of September 1– Bismarck State College– SW Medical Education Center– Burleigh County Extension Office– 2 Fire Stations– Waste Facility/Landfill– Banking & Finance– BCI – Bismarck – Redundant Fiber– BCI Task Force– Insurance Department– Law Enforcement Training Academy– Raymond J Bohn Armory– Retirement & Investment Office– Workers Comp at Interiors by France– Century High School– Bank of ND – Redundant Fiber

45

Bismarck Fiber Update Cont.

• Converting 4 sites from 100 Mbps

fiber connectivity to 1 Gbps fiber

connectivity

– Missouri Office Building

– State Pen

– State Lab/BCI

– DOT

46

VoIP Pilot Project with DOT

• Currently in the Planning Stage

– Testing Equipment

– Review of Connections

• The 1st two locations – Bismarck &

Fargo to be activated in late July

• Would like to add two sites a month

after that