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Company Description
• A start-up Filipino corporation that offers
banking and lending services
• Located at the Ayala Cebu Business Park, Moleco
Bldg.
• We provide reasonable interest rates for
Peso/Dollar savings account
• We offer commercial loans and consumer loans
with less interest charge
• We want to improve the lives of our countrymen
by creating services that make the life of every
Filipino richer and fuller
Logo
Organizational StructurePresident
Vice- President
General manager
Marketing/ Sales Division
Sales and Marketing Manager
AGENTS
50 Persons
Finance Division
Accounting Manager
Accounting Staffs
30 Persons
HR Division
HR Manager
Compensation and Rewards
Employee Relations Training
15 Persons
Staffing Benefits Administration
VISIONWe aim to be the dominant lending company in the Philippines and a significant player in the rest of Southeast Asia.
MISSIONTo provide a level of service that
encompasses personal financial services in a way that it makes a friendly and professional approach to the stakeholders. We increase the knowledge and ability of the stakeholders so that they can manage and control their lives. We foster a work environment to serve as an instrument in achieving a balanced economy.
GOALS To be recognized as the nation’s
money lender in terms of customer satisfaction, employee retention, and reputation among our peers
To help the nation compete actively in a global economy
To ensure operations which are sustainable, profitable, efficient and effective in meeting the needs of the customers
To acquire and utilize the best technology and surround itself with the best people in achieving its goal
Our RIGHT core values
Respect We are open to everyone regardless of culture
and valuesIntegrityWe are true to what we sayGreat ResponsibilityWe are aiming to provide jobs for more peopleHonestyWe are transparent in conducting businessTrustWe make sure that the stakeholders can count
on us
COMPANY POLICIES
Hours of Work Policy
• Office hours are from 9:00 am until 5:00
pm
• Employees are expected to be within the
company before 8:45 am
• Employees are obligated to report for
each and every working schedule on
time, every time
Attendance Policy• An employee is counted as absent if he fails to
report on the scheduled time and the absence has not been approved in advance as required by the department
• Tardiness of employeeso An employee’s full shift is replaced by the
supervisor in case of an employee’s failure to report to work
o Unless with supervisory approval, an employee may leave work earlier than his shift
o Employees are not allowed to take an extended meal time or break period without approval
o A requirement for employees is to follow established guidelines for recording their actual hours worked.
Leave of Absence Policy
For a leave of absence to be valid, it must
comply to the following:
o Authorize leave of absence from the Human
Resource department
o A written request must be submitted and
should include proposed starting and ending
dates for the leave period
o Personal leave of absence should not exceed 6
months for any specific personal circumstance
Overtime Policy
• An approval from the supervisor must be made in
advance
• Employees may receive overtime pay at a rate of
one and one-half times or their regular pay for
worked time in 40 hours excess per workweek
Dress Code Policy
Long-sleeved shirt TieTailored sport coat Dress trousers (not khakis)Dress shoes
•Tailored pantsuits
•Businesslike dresses
•Coordinated dressy separates worn with or without a blazer
•Conservative, closed-toed shoes
Termination Policy
• Grounds for termination include but is not limited to:– Reporting for work under the influence of alcohol or
controlled substances– Possession, use, sale or distribution substances within
the company– Theft in any way– Harassment of any kind– Creation of business documents, including resumes,
and expense reports– Excessive absenteeism or tardiness– Fighting on MOLECO Inc. premises– Abuse of equipment in any kind– Insubordination– Gambling of any kind within MOLECO Inc. Premises
Open Door Policy• It provides for a work environment where:
open, honest communication between managers
and employees in a day-to-day business practice
employees may seek counsel, feedback, or raise
concerns within the company
employees' input is welcome and advice is freely
given
Rules of Conduct
• Employees should comply with the terms of their employment
• Employees should satisfactorily perform the instructions given for carrying out the function of their employment
• Employees will treat guests and clients with respect at all times Never use foul words to customers and colleagues
• Keep the workplace clean• Bullying of individuals, in any form, is not
permitted
• Employees must not behave in a way that brings or may bring the company into disrepute
• Employees will dress in a manner suitable for the workplace
• Shouting and verbal intimidation is also seen as unacceptable and will constitute gross misconduct
• No employee will engage in a relationship (social, sexual or financial) with a client or ex-client of the company for at least two years after their contact with the company has ended
• Wear a SMILE at all times!
Customer Service Policy
• Treat all customers with respect and courtesy
• Listen to what customers have to say
• Personalize service to the needs and
circumstances of each service user where practical
• Always do what they say they are going to do, or
update the appropriate people promptly if things
change, with proper explanation for the change
• Respond to enquiries promptly and efficiently
• Consult customers about their service needs
MOTIVATIONAL PROGRAM
Rewards and Recognition
• The “Employee of the Month” will be given to the most outstanding employee. He/She will enjoy the following rewards:Employee of the Month CertificateFree two tickets for an EAT-ALL-YOU-CAN buffet at The Port,
Waterfront Hotel1 pair of converse sneakers (with their desired design)
• Employees will be given certain rewards on the number of years they have rendered in the company: 5 years of service- employee will receive a Loyalty Award
and a one night and two days stay at The Plantation Bay 10 years of service – employee will receive a Veteran
Award and a three days vacation in Hongkong Disneyland
• Wall of Fame Top employees will be listed in the Wall of
Fame with their photo and corresponding contributions to the company.
The supervisors will select three employees to be listed on the Wall of Fame every week.
• The “ Employee of the Year” will be given to the one who gives big contributions in the company:Employee of the Year Certificate10 Hours(consumable) massage at Body and
SolePhp 5,000 cash One Apple iPad 3
Employee Benefits
• Php400 Transportation allowance per month
• Health Insurance, family medical assistance, and sick leave
• Free Meal for Saturday and Sunday working duties
• 1 sack of rice quarterly
• 13th Month Pay and Christmas Bonus
• Travel without worries – travel insurance and emergency
assistance Safety and Security
• Maternity leave or Paternity leave
Mothers can take 18 weeks after child birth
and fathers can take 6weeks of paid leave plus a bonus for the
assistance during their leave
• Considerable death benefit:
Stocks are immediately transferred
For life insurance payout, surviving spouse continues to get half of
employee ‘salary for the next 5 years and additional 5000 for two
children.
Training and Development
• An orientation about the company for three days• A training about the overall processes in the
lending business of the company for two days• A customer service training once every month• Communication skills training• A Teambuilding about “ Learning About Yourself
and Others” every 6 months• A Performance Management seminar every month• A “Martial Arts Strategies for Stress Management”
Seminar every quarter• A department orientation every year about the
policies and procedures, and the VMG• Conflict and stress management training at least
every quarter
Leisure Activities
Free Yoga
Free Mini Gym
Monthly Team Building
Basketball Tournament
Floor LayoutGround Floor ( Customer’s Lounge)
Second floor (Marketing/Human Resources Department)
Third Floor (Finance Department)
Fourth Floor (CEO)
Fifth Floor ( Pantry, Gym, Gaming Room, Sleeping Lounge)