presented by: bernadette landers, mpa, rd, ibclc altarum€¦ · altarum “if you want to go fast,...

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Presented by: Bernadette Landers, MPA, RD, IBCLC Karen Deehy, MS, RD Altarum

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Page 1: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Presented by:

Bernadette Landers, MPA, RD, IBCLC

Karen Deehy, MS, RD

Altarum

Page 2: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

“If you want to go fast, go alone. If you want to go far, go together.”-African Proverb

Page 3: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

“If you want to go fast, go alone. If you want to go far, you need a team.”-John Wooden

Page 4: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 5: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 6: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 7: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 8: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 9: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 10: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 11: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 12: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 13: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 14: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 15: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 16: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 17: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 18: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Other services-referralsExternalInternal

Bridges participants to:

Page 19: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Subsequent appointmentsFollow up on goalsKnow important

informationRetention

Bridges participants to:

Page 20: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Contemplating the handoff

To pass alongor not??

Page 21: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Massaging the heart

Page 22: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Reasons to not share

• Well remembered by others• Not in the service of the client• Adversarial • Not important enough

Page 23: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Reasons to share

• Outside of your scope• Important to follow

up on• Important for the next

person to already know

Page 24: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Let’s do some scenarios

To share

Not to share

or

Page 25: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 26: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 27: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 28: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 29: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey
Page 30: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Tools & Techniques

Word ChoiceFriendlyAuthorityRespectful

Page 31: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Q & ADiscussion

Page 32: Presented by: Bernadette Landers, MPA, RD, IBCLC Altarum€¦ · Altarum “If you want to go fast, go alone. If you want to go far, go ... PowerPoint Presentation Author: Audrey

Thank You!!!