presented by: donna hutton international surveyor workshop “the international experience”,...
TRANSCRIPT
![Page 1: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/1.jpg)
Presented by: Donna HuttonPresented by: Donna Hutton
International Surveyor WorkshopInternational Surveyor Workshop““The International Experience”, August 29-30, 2010The International Experience”, August 29-30, 2010
THE JOURNEY SO FAR…Accreditation Canada’s Recent Projects
THE JOURNEY SO FAR…Accreditation Canada’s Recent Projects
![Page 2: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/2.jpg)
© Accreditation Canada International
Leading Practices in the International Market
Leading Practices in the International Market
2
![Page 3: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/3.jpg)
© Accreditation Canada International
Middle Eastern SurveysMiddle Eastern Surveys
Progressive direction
Competitive market Most current
equipment Computerization Hospitality Multicultural staff For profit target
market
3
![Page 4: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/4.jpg)
© Accreditation Canada International 4
Saad Specialist Hospital, Saudi ArabiaSaad Specialist Hospital, Saudi Arabia
Sophisticated Simulation Lab Staff come from many countries with diverse
cultures ( 80% of staff are expats) Communication is complex , teamwork challenges
Results: Lab teaches teamwork/communication skills, reduced patient safety risks competency development and maintenance
(Effective Organizations)
![Page 5: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/5.jpg)
© Accreditation Canada International
Security Forces Hospital, Saudi ArabiaSecurity Forces Hospital, Saudi Arabia
Lab System Reviews Orders Blocks previously
ordered tests Monthly utilization
reviews
(Critical Care, Standard 3)
5
![Page 6: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/6.jpg)
© Accreditation Canada International
Al Hammadi Hospital, Saudi ArabiaAl Hammadi Hospital, Saudi Arabia
WIPRO Application to Automated Medical Record Computerized system removes patient care
information from the system once an outpatient appointment has been completed.
Only staff on the unit may access patient care record
Individuals who attempt to access records of relatives are flagged and admitting is alerted.
Outpatient record is fully automated
( Effective Organizations)
6
![Page 7: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/7.jpg)
© Accreditation Canada International
Security Forces Hospital, Saudi ArabiaSecurity Forces Hospital, Saudi Arabia
Booking/Confirming Patient Appointments
Voice activated telephone appointment system for self booking
Short messaging system ( SMS) follows up booking with text message to patient’s cell phone to remind them of appointment
(Ambulatory Care Standard 1)
7
![Page 8: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/8.jpg)
© Accreditation Canada International
Security Forces Hospital, Saudi ArabiaSecurity Forces Hospital, Saudi Arabia
Electronic Storyboard
Tracks progress on the operational plan A rolling presentation may be displayed on a
variety of AV systems throughout the hospital Progress being made is shared through
indicator data
( Information Management, Standard 1)
8
![Page 9: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/9.jpg)
© Accreditation Canada International
Security Forces Hospital, Saudi ArabiaSecurity Forces Hospital, Saudi Arabia
Computerized Pharmacy System Flat Screen monitor
advises patients when meds are available
System identifies patient waiting longer than 20 minutes for priority management
( Ambulatory Care. St 14)
9
![Page 10: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/10.jpg)
© Accreditation Canada International
Security Forces Hospital, Saudi ArabiaSecurity Forces Hospital, Saudi Arabia
Precalculated Drugs for Cardiac Arrest All Pediatric ICU patients
have pre calculated drugs available on the crash cart
Avoids the high probability of error during the time of resuscitation
( Acute Care Services St 14)
10
![Page 11: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/11.jpg)
© Accreditation Canada International
Leading Practices - Padova, ItalyLeading Practices - Padova, Italy
11
Data Medica, prospective analysis of client safety issuesand identification of QI strategies ( Standard 5, Culture)
![Page 12: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/12.jpg)
© Accreditation Canada International
Padova University Hospital, ItalyPadova University Hospital, Italy
Salus Pueri (Pediatric Dept)
First ethics committee in Italy to invite and respond to queries of clients or their next of kin
(Standard 11, Acute Care)
12
![Page 13: Presented by: Donna Hutton International Surveyor Workshop “The International Experience”, August 29-30, 2010 THE JOURNEY SO FAR…Accreditation Canada’s](https://reader036.vdocuments.net/reader036/viewer/2022081519/56649e245503460f94b12bc3/html5/thumbnails/13.jpg)
© Accreditation Canada International 13
Proud to be one of the Top 25 Employers
Fier de faire partie des 25 meilleurs
employeurs