presented by swarna srinivas president, kesdee inc. date: june 10 th – 12 th, 2009 venue: columbia...
TRANSCRIPT
Presented By
Swarna SrinivasPresident, KESDEE Inc.
Date: June 10th – 12th, 2009
Venue: Columbia University
India Contact Info: Richmond Road, BangaloreTel No: +91-80-22296658
Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA.
Tel No: +1-858-558-8118
Email: [email protected] , Website: www.kesdee.com
P.O. Box 910207, San Diego, CA 92191- 0207
ICELW 2009The International Conference on e-Learning in the Workplace.
• e-learning: Moving up the Corporate Value Chain
• Old Paradigm Vs. New Paradigm
• Cost Vs. Revenue
1
e-Learning: Phase I
• e-Learning for Compliance and Control
• e-Learning for Regulatory Compliance
• e-Learning for Internal Control
You need to do it whether you like it or not.
2
1. Occupational Health and Safety Administration (OSHA) training
2. Employment Law:
a. Workplace Discrimination and Harassment
b. Americans with Disabilities Act (ADA)
c. Fair Labor Standards Act (FLSA)
3. Health Insurance Portability and Accountability Act (HIPAA) training
4. Food and Drug Administration (FDA) regulations
5. Antitrust Laws3
Examples – E-Learning : Phase I
• Anti-money Laundering
• USA Patriot Act
• Know Your Customer
• Sarbanes-Oxley
• Basel II
4
e-Learning: Phase II
e-Learning for Competitive Advantage and Value Creation.
• Product Knowledge
• Process Knowledge
• Customer Knowledge
• Risk Management
Objective –
More knowledgeable employees compete effectively.
You do it in your own enlightened self-interest
8 5
• It competes with your time and other priorities (I would rather be doing something else…)
• Solutions – New Type of e-learning – more interactive and engaging
9 6
KESDEE Value Proposition
• “e-Learning, Not e-Reading”
• “Content and Context”
• “Learn-By-Doing”
• “Conceptually sound, yet Practical”
• “One size does not fit all”
• “Comprehensive”
10 7
• ‘Just-in-Time’
• ‘Just-for-You’
• ‘Just Right’
• ‘Just Enough’
13 8
– Accreditation
– Self-Assessment
– External/ Internal Certifications
9
Low Medium High
Examples of Interactivity
Back/ Next Navigation; True/ False Multiple choice
Multiple choice, Fill in the blanks, Drill Down, Tell me more Did you know.
Job Aids, Simulations, Calculators
Graphics Off-the-shelf clipart
2D Animation Create for specific application, Contextual, Rich Graphics
Audio Very little < 10%
Moderate amount up to 50%
Lot > 50%
Regulatory Compliance
Skill Development for Value Creation & Competitive Advantage.
10
e-Learning : Phase III
e-Learning for Extended Enterprise
• Strategic Partners
• Clients, Customers, Channels
• To enhance Sales Channel Effectiveness.
• To have Knowledgeable Clients.
15 11
Case Studies
Citibank
Standard Chartered Bank
Indian Bank
US Federal Reserve Board
Western Asset Management
16 12
Citibank
KESDEE's e-learning & reference solutions have been deployed at CitiGroup globally through Internet and Intranet.
Scope of Services:
These courses are repackaged as required for the different user groups and categorized as
a) Mandatory Topics
b) Recommended Topics, and
c) Reference Materials
17
• Regionalization/ Translation for a Global Audience
13
All KESDEE e-learning courses were made available to Standard Chartered Bank for the training of its staff.
The e-learning courses are deployed on Internet and multiple Intranets of Standard Chartered Bank.
KESDEE customized the courses by adding policies/procedures/case studies, relevant to Standard Chartered Bank.
Standard Chartered Bank
18 14
Indian Bank• Indian Bank has licensed 500 KESDEE's e-Learning courses to provide
training to its employees.
• All our courses were deployed on the Intranet Servers of Indian Bank.
• Employees at Indian Bank access the courses through the Private Label Portal developed by KESDEE. Indian Bank policies were integrated into e-learning.
19 15
Courses for the Risk Management Portal were selected from KESDEE’s
library of 700 e-learning courses. 8 new courses were developed on
Trade Life Cycle/ Commodity Markets/ Credit Derivatives Risk Matrix.
U.S Federal Reserve Board
20 16
Western Asset Management
• Corporate University
• Detailed Competency Mapping
• Extended Enterprise Use
17
22
Mailing Address: P.O. Box 910207, San Diego, CA 92191- 0207; Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA
92121, USA.Tel No: +1-858-558-8118
www.kesdee.com
189