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Page 1: Presenters - JFF
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Presenters  

Lesley Hirsch Director NYC Labor Market Information Service CUNY Graduate Center

Babette Audant Executive Director Center for Economic and Workforce Development Kingsborough Community College

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New  York  City  Labor  Market  Information  Service  

NYCLMIS develops research and tools that help policy makers and practitioners who are engaged in workforce development, education, and economic development make sense of the labor market and make informed decisions that benefit their constituents as well as New York City’s economy as a whole. We accomplish this mission using the following strategies: •  Performing customized strategic analysis •  Developing labor market tools •  Providing training and technical assistance •  Conducting independent research

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Center  for  Economic  and  Workforce  Development  

•  Provides under- and unemployed residents of New York with the training and skills to advance their careers or achieve higher educational goals. We do this through programs and initiatives in partnership with:

–  Kingsborough's Office of Continuing Education; –  The Office of Tourism and Hospitality; and –  Other CUNY and non-CUNY partners.

•  Connects with local businesses to develop trainings that meet the needs of New York’s continually changing economy.

•  Provides students with the most relevant training and hands-on employment services to serve their long-term career and educational goals.

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CUNY  CareerPATH  

•  USDOL-ETA Trade Adjustment Assistance for Community Colleges and Career Training (TAACCCT) Grant

•  Low to no-cost program to help unemployed adult workers advance their careers by: –  Earning industry-recognized credentials and college credits; and –  Getting help finding jobs.

•  Programs on 8 campuses with sector focuses in Business, Education, Food Service & Hospitality, Healthcare, and Manufacturing and training for more than a dozen occupations.

•  Students receive: –  Career-focused academic and English language instruction; –  Occupational training leading to industry-recognized credentials and college

credit; and –  Academic advising, career coaching, and employment assistance.

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Constraints  of  Traditional  LMI  

•  Looks backward •  May look too far forward •  Often lacks sufficient detail •  Not updated as often as needed •  Other methods of collecting current

information on demand too expensive

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What  is  Real-­‐Time  LMI?  

•  Intelligence derived from the analysis of online job postings from public and private labor exchanges

•  Based on data that is “scraped” (or “spidered”) from the Internet on a daily basis

•  Can provide: – Supply and demand trends – Emerging occupations – Current and emerging skill requirements – Market-based demand for credentials

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Uses  for  Educational  Alignment  

•  Are there enough openings to justify the number of people to be trained?

•  Is demand stable or increasing? •  What other certifications do employers recognize

or prefer? •  What skills, knowledge, and abilities are needed

to meet employer demand?

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Sufficient  Demand?  Stable  or  Growing?  

or  Total  Ad  Volume  for  Cer0fied  Medical  Assistants,    

October  2008  to  October  2012  

?  

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What  Skills  do  Employers  As  For?  

Top  Skills  in  Demand  for  M

edical  Assistants  

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Uses  for  Workforce  Development  Alignment  

•  Which employers should we target our development efforts?

•  When is peak hiring season? •  What websites typically advertise in this

industry? •  Are the employers you meet looking for

the same skills and tools?

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Seasonality?  

Total  Ad  Volume  in  the  Accommoda0on  Subsector,  November  2008  to  November  2012  

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Who’s  Hiring?  

Advertiser VolumeHospice  of  New  York 5Stony  Brook  University 5NewYork-­‐Presbyterian/Columbia 4Fresenius  Medical  Care 4Cornell  Medical  College 3Execu|Search 3Practicalhealthcare  Management  Inc. 3Beltone  Hearing  Aid  Center 2Audiology  Distribution  dba  HearUSA 2Department  of  Veterans  Affairs 2Office  Team 2Cornell  University 2Total 117

Top  Employers  Adver0sing  for    Health  Informa0on  Technicians,  May  2013  

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Uses  for  Career  Counseling  and  Job  Search  

•  Incorporate features into resumes •  Search openings •  Search most popular websites •  Get a sense of the competition •  Find other industries and employers that

are advertising for similar skills and credentials

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How  Competitive  is  the  Market?  

LPN   Medical  Assistant  

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Institutional  Uses  of  Real-­‐Time  LMI  

•  Developing articulated pathways •  Establishing engagement strategies with

leading employers •  Recruiting and allocating relevant staff •  Ongoing staff development

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Empirically-­‐Based  Career  Pathways  Job Title Median

Pay Typical

Age Typical

Required Degree

Most Popular Certifications

Medical Assistant $26,300 27 HS to some

college CMA, ASCP Certified Phlebotomy Technician (PBT), CPR

Common Jobs 5 Years Later

Licensed Practical Nurse

$37,200 36 HS to some college

LPN, CPR, Basic Life Support (BLS)

Phlebotomist $30,300 33 HS to some college

PBT, CMA

Front Desk Receptionist $30,100 33 HS to some college

Medical Billing & Coding Certificate, CMA, CPR

Clinical Research Coordinator

$50,000 35 Bachelor’s degree

Certified Clinical Research Coordinator (CCRC), RN

Biller, Medical Office $34,700 35 HS to some college

Medical Billing & Coding Certificate, CPC, CMA

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Training  and  Coaching  for  Sustained  Uptake  

Tournant  Cook    

Employer:     Mandarin  Oriental  Hotel  Group  Location:     New  York,  New  York  Occupation:     Cooks,  Restaurant  First  Posted:    April  19,  2013  Last  seen:     3  Days  Ago  Salary:     $28,000  Job  Type:     Full-­‐Time  

Description  

Duties  and  Responsibilities  *  The  ability  to  operate  kitchen  equipment  safely  and  properly  in  the  kitchen  *  The  ability  to  handle  all  types  of  food  and  rotate  it  according  to  established  procedure  *  The  ability  to  work  closely  with  standard  recipes  and  plate  presentation  in  order  to  maintain  standards  of  quality  in  production  *  The  ability  to  work  as  a  team  *  The  ability  to  work  flexible  hours  as  hotel  business  changes  *  The  ability  to  cook  a  wide  variety  of  foods  in  all  modern  and  classical  cooking  techniques  Experience  and  Skill  Requirements  *  Minimum  of  one  year  in  fine  dining  food  preparation  Education  and  Training  *  High  School  Diploma  or  Equivalent  *  Up   to  Date  Sanitation  Classes  *  Working  knowledge  of  kitchen  equipment  *  Basic  knowledge  of  mathematics  for  recipes,  and  ordering  *  Ability  to  work  under  high  stress  conditions.  

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Some  Take  Aways  

•  Real-time LMI provides pieces missing from traditional LMI and is a cost-effective supplement.

•  Real-time LMI is useful and actionable for a variety of community college staff at all levels: institutional, instructional, job development, and counseling.

•  Real-time LMI is also directly useful to the students! •  As with any research or data, initial and follow-up

coaching is important to ensure that the data are used to their fullest potential.

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THANK  YOU!  

Lesley Hirsch, Director [email protected]

www.urbanresearch.org Babette Audant

[email protected] http://www.kbcc.cuny.edu/cewd/pages/default.aspx

CUNY CareerPATH http://www.cuny.edu/academics/conted/PATH.html

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Comparison  Shopping  for  Real-­‐Time  LMI  

•  Breadth of coverage •  Methods and accuracy of data organization and

cleaning •  Number of searchable fields •  Accuracy of de-duplication •  Availability of time series •  Bells and whistles •  Customer responsiveness •  Cost and licensing

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DESCRIPTION  

EDUCATION  

TASKS  

PREFERENCES  

WAGES  &  OPENINGS  

Sample  NYCLMIS  Product    

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MONTHLY  AD  VOLUME  

TOP  EMPLOYERS  

JOB  LOCATION  

COMPETITIVENESS  

SKILL,  TOOLS  &  TECHNOLOGY  

CERTIFICATIONS  

Sample  NYCLMIS  Product