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Application Modernization: Preserve and Modernize to Prepare for the Organizational and Technology Challenges that Lie Ahead

Brad Tagg and Chase Crowson

September 10, 2013

© 2013 Unisys Corporation. All rights reserved. 2

Legacy Modernization on the CIO Agenda

2013 Gartner CIO Agenda Report –

CIO technologies

Ranking of technologies CIOs selected as one of their top 3

priorities in 2013

Ranking 2013 2012 2011 2010 2009

Analytics and Business Intelligence 1 1 5 5 1

Mobile Technologies 2 2 3 6 12

Cloud Computing (SaaS, IaaS PaaS) 3 3 1 2 16

Collaboration technologies (workflow) 4 4 8 11 5

Legacy Modernization 5 6 7 15 4

IT Management 6 7 4 10 *

Customer Relationship Management 7 8 18 * *

Virtualization 8 5 2 1 3

Security 9 10 12 9 8

ERP Applications 10 9 13 14 2

*Not an option that year

Source: 2013 Gartner CIO Agenda Report http://www.gartner.com/imagesrv/cio/pdf/cio_agenda_insights2013.pdf

http://www.gartner.com/imagesrv/cio/pdf/cio_agenda_insights2013.pdf


Agenda

• The Evolution of Your Application Portfolio

• Application Modernization Challenges

• Application Modernization Journeys

• Unisys Application Services

• Case Studies

• Getting Started

• Related Sessions


The Evolution of Your Application Portfolio

I T S M

I T

S M

Configurations

Standardized Compute and Storage Fabrics

Customized COTS Dedicated Hardware Private Cloud

PaaS

IaaS

SaaS Standardized COTS

Infrastructure Workloads

Customized Applications

Proprietary

Standard and Software Defined

Multi-Dimensional Analysis

Future State

Current State


Application Modernization Challenges

Shortening Technology Lifecycles

Capturing Unlocked Future Value

• Modernization can extract new and unanticipated returns from legacy

investments

• Difficult to forecast and quantify such returns while making investment

proposals

Long Running and Costly Implementations

• Need to portray modernization as an innovation driver rather than

maintenance

• ROI perspectives often lacking in projections

• Consumer IT is moving so fast that enterprises are constantly playing

catch up

• New devices, apps and social networks keep flooding the market

• “Nice to have” features accumulate into modernization projects tending

to span 3-5 years

• With shortening budget cycles, margin for error of failure is decreasing.

Perception as Cost vs. Innovation Enabler


Business Domain

IT Domain

As-Is Business

Model

To-Be Business

Model

Application Modernization Journeys

Business Knowledge Modernization Journey

Functionally-Equivalent Redesign Journey

SOA Enablement Journey

Language-to-Language

Translation Journey

Re-hosting Journey

Maintenance Journey

New Business

Needs

Application Portfolio Management & Strategy

To-Be

Applications

As-Is

Applications


SOA Maturity Model

Operational Maturity

Tech

nic

al M

atu

rity

Assess Technical eSOA and Operational eSOA maturity levels to provide a starting point (as-is) and target destination (to-be recommendation)


A Pragmatic Approach: Systematic and Incremental

IT Modernization on all

Layers

Apply multiple modernization

journeys over time directed

by a comprehensive portfolio

management process

“As Is”

Current

State

Needs

Not Met

“To Be”

Future

State

Needs

Met

Business Transformation

Goals and Strategies

Continuous Asset

Management Loop

Incremental, Multiple Modernization Journey Approach

20%

23%

30%

37%

45%

80%

77%

70%

63%

55%

We lack the businessknowledge to modernize

We lack the technicalknowledge to modernize

We have been unable tomake a business case

Business Managers don'twant us to to touch their

applications

We can't get budgetapproval for the program

What are the barriers to modernizing your

applications?

TRUE FALSEBase: 182 IT decision-makers

Source: A commissioned study conducted by Forrester Consulting, March 2013


Unlock potential of cloud computing to fuel business growth

Give business the flexibility to

innovate and connect with

employees, partners and customers

Empower business with enterprise

intelligence for competitive

advantage

Interact with applications, social,

data and engage with people in real

time

Cloud Computing

Consumerization of IT/Mobility

Big Data/Smart Computing

Disruptive IT trends open the doors of opportunity for

delivering greater business value through modernization

Social Computing

Impact of Disruptive Trends on Application Modernization


Cloud/SaaS Enablement

Progressive Levels of SaaS Modernization Paced by ROI

Phase 1 Phase 3 Phase 4 Phase 2

Acti

on

s

Ch

ara

cte

risti

cs

• Construct Common

Platform Catalog

• Move to Cloud

• Feasibility Analysis

• Extension for UI

Modernization and Mobile

• Common Component

Libraries

• Common Accounting

Service Library

• Move to Standard SOA

• Rules Engines

Incorporated

• BPM / BAM and Service

Orchestration

• Dynamic Application

Assembly

• Catalog Services for

Network and Applications

• Full Self-Service

• Isolated Business Line

Driven

• LOB Platform Specific

• Secure Infrastructure

• Mixed Monolithic and

Tiered Architecture

• Application Specific Data

Solution

• Virtual Machine Image

Design and Deployment

• Common Database

Servers

• Standard Security

• Agile Development

Methods

• Standard Development

Environment

• Application Operational

Characteristics Exposed

• Componentized Business

Functions

• Common Governance

Processes

• Component Based

Development

• Component Architecture

• BPM & BAM Services

• Orchestration

• SOA Governance

• Service Oriented

Modeling for Infrastructure

• Process Integration via

Services

• Virtualized Data Services

• Virtual SOA Environment:

Sense and Respond

• Rules Engines

• Advanced Security Model

• Business Capabilities via

Context Aware Services

• Governance via Policy

• Business Process

Modeling

• Dynamic Application

Assembly

• Dynamically Re-

configurable Architecture

• Semantic Data

Vocabularies

• Context-aware Event

based: Sense and

Respond

Increase

Marketability by

Cloud Enablement

Addressing

Extensibility &

Maintainability

Efficient

Adaptability to the

Marketplace

Large Customer

Base & Full Multi-

tenant

Move to Cloud


Cloud Computing

Consumerization of IT/Mobility

Big Data/Smart Computing

Social Computing

Unisys Application Services Portfolio

Implement

Application Development

Testing Services

Application Modernization

Application Modernization Platform as a Service

ClearPath Application Modernization Services

Application Security

Integration

Advise

Application Advisory Services

ClearPath Advisory Services

Intelligent Application Assessment

Mobility Assessment

Services

Modernize

Manage

Application Managed Services ClearPath Application Managed

Services

ClearPath Application

Development

Embracing Disruptive IT Tends to modernize mission-critical

applications in a timely and risk-averse manner


Unisys Hybrid Enterprise

Unisys Application Modernization Approach Leveraging Disruptive Technologies

We focus on modernizing mission-critical business applications to extend the life of existing investments - as

opposed to costly and high risk “rip-and-replace” initiatives

Unisys Application Modernization Solutions assist clients in strategically prioritizing and delivering modernization

initiatives that protect existing investments in enterprise applications while leveraging disruptive IT trends

Recommendation:

Modernization of

business applications

using key enabling

trends, as opposed to

costly and risky rip

and replace, can

significantly improve

project success rates

while providing a

superior return on

investment with a

fraction of the

implementation risk


AMPS turns operations and maintenance into operations and innovation

AMPSSM is a modernization solution using a service oriented approach. AMPSSM is a comprehensive combination of: – Patent pending methodology

– Skilled architects (COEs)

– Software stack

– Cloud or on-premise subscription license model

– Value-added Software customizations

AMPSSM enables: – Faster time to benefit

– Information sharing across the enterprise

– Reduced cost of development

– Increases value and improves existing legacy systems

– Standardization across enterprise

AMPSSM is attractive to organizations needing flexibility, agility, or are embarking on strategic business transformations.

Confidential © 2012 Unisys Corporation. All rights reserved.

Application Modernization Platform as a Service (AMPSSM)


Unisys provides contemporary Web, SOA, mobile, Java and .NET solutions built on open standards while

leveraging the mission-critical performance, security and reliability attributes of ClearPath

ClearPath Application Modernization solutions allow our ClearPath customers to exploit newer technologies while

at the same time leveraging their investments in ClearPath‟s mission-critical application performance and reliability

Unisys ClearPath modernization program allows

our ClearPath customers to modernize their

mission-critical ClearPath applications in a non-

invasive way without the high cost and risk of rip-

and-replace

• Contemporary development environments

• Open-standards based integration appliances

• Web / SOA integration

• Java Integration

• Mobile enablement

• Enterprise Messaging

ClearPath Application Modernization Services

Next Generation

Intel based

servers with

virtualization Smartphone

Integration

Dedicated appliances

for open standards

based integration

Web / SOA

Integration

ePortal ePortal

JProcessor QProcessor

Model driven, visual

development tools

Agile

Business

Suite

Java Platforms

Enterprise

Application

Integration


Unisys Mobility Solutions

Enabling People Computing

Unisys Mobility Solutions simplify enterprise mobility with an integrated solution designed to address business concerns and make people more effective by enabling companies to:

Gain Insights and Control

Business and operational insights help you securely manage mobile resources while identifying areas of inefficiencies

Mobilize Information

Improve employee productivity through enabling mobile access to existing enterprise or new applications

Be Enterprise Agile

Meet the demands of the mobile enterprise with reliable, secure, and agile processes and resources that support the growth and demands of mobile business

Mobile Application Enablement

& Development

Mobile Environment Management

Mobile Security

Mobile Assessments & Consulting

Mobile Solutions for Business

Mobile Infrastructure


Unisys Application Managed Services

Application Management

Business Analytics

Secure

Flexible Resourcing

Program & Service Management

Application Projects

Application Lifecycle Management

Enterprise Apps Custom Apps

Unisys

Application

Managed Services

Application infrastructure: networks, data access, storage


Business Issue:

The New Zealand Transport Agency (NZTA) wanted to modernize its IT infrastructure to increase the agency‟s flexibility and reduce its IT operational costs. Importantly, it needed to continue to deliver uninterrupted services to citizens during the migration.

Unisys Response: The NZTA engaged Unisys to develop a „Business-Critical Modernization Roadmap‟ and conduct an IT modernization program. Unisys implemented a Windows-based Unisys ES7000 and ES3000 platform running Unisys Agile Business Suite and migrated the agency‟s Driver and Vehicle Registry system, containing more than 1.7 billion records. By modernizing rather than rebuilding this system, the NZTA avoided up to NZ$80 million expenditure and has significantly reduced the time it takes to incorporate legislative changes. The agency improved system response times by up to 40% and expects to cut its annual IT maintenance and operational costs by approximately 26%. It has also eliminated the risk of operating unsupported IT products.

Benefits and Results: • Reduced costs: Avoided up to NZ$80 million expenditure by

modernizing rather than replacing systems and expects to cut annual IT maintenance and operational costs by 26%

• Improved customer services: Provided platform to begin developing new mobile and online channels, such as a mobile application that allows drivers to pay tolls using their mobile device

• Eliminated technology risk: Ensured the project was completed before legacy IT products reached end-of-life

• Improved transaction times: Cut the time it takes to retrieve or update data by 30% to 40%

New Zealand Transport Agency Develop a Mission Critical Modernization Roadmap


Business Issue:

A US State Government Agency responsible for supervising programs that provide assistance and support to eligible families and individuals needed to meet an immediate regulatory change for an external data exchange requirement. Due to a portfolio of inflexible legacy applications and poor integration/ communication across these applications, agency was unable to easily address the rapidly changing regulatory environment and growing constituent needs while reducing costs.

Unisys Response:

• Stand up a joint Unisys/Client Center of Excellence

• Provide organization change management and introduce strategic foundation/governance elements

• Introduce SOA Governance Technology (SOA Software)

• Execute on business driven modernization projects

• Develop the strategic foundation

Benefits and Results: • Identifying low risk, highly visible modernization projects to

demonstrate initial successes

• Providing experienced SOA resources and

• Providing a proven methodology that the joint team can organize around

US State Government Agency Enable Business Transformation Through SOA Services


Business Issue:

The customer needed to modernize their mission critical legacy Mid Office Mortgage processing solution to reduce risk of depending on an unsupported product and to allow for future innovations and alignment with the changing IT environment. The legacy application also had a significant impact on downtime, incase of downtime.

Unisys Response: The customer contracted Unisys to modernize the legacy Mid Office Mortgage processing solution to a modern future proof solution. Unisys accepted all risks in the project by offering fixed price and fixed time combined with an off shore model and accepting ambitious acceptance criteria while minimizing impact on the customer‟s organization.

Benefits and Results: • Delivery within a short timeframe thereby reducing the business freeze

period to a minimum.

• Delivering 95% better quality than market reference, resulting in an easy acceptance process.

• A supported and modernized future proof and maintainable solution.

• Easier alignment with the ever changing IT environment allowing for innovation and reducing cost.

Large European Financial Institution Reduce risks and create a path for innovation by migrating legacy systems


Business Issue:

CEDAE wanted to improve customer services by putting more information into the customers‟ hands with greater speed. The client wanted to provide its increasingly mobile customer base with direct online access to the company‟s services. But the existing back-end technology created cumbersome administrative processes and limited the speed with which updated data was published to the web.

Unisys Response:

Unisys addressed the above problems in the form of the ClearPath ePortal solution that streamlined posting of data from an Enterprise Server Database (DMS II) on the ClearPath system to the Web and enabling mobile access. Our ClearPath ePortal technology modernizes mission-critical applications without altering the applications for simplified access to services from the latest mobile devices.

Benefits and Results: • CEDAE customers pay bills anywhere using their smart phones

• Using their smart phones, the utility‟s customers can access a secure Web portal that displays a barcode for their bill

• Optical readers read the barcode from the smart phone screen and transmit the payment through the banking network, without requiring the customer to print a payment receipt

• Solution also allows CEDAE customers to view electronic proofs of payments and their payment history

Companhia Estadual de Águas e Estogos (CEDAE) Mobile Modernization through ClearPath ePortal


How Can We Help You Get Started?

Identification and

Prioritization of

Modernization

Opportunities & Roadmap

Development

Irrespective of your starting point or your current relationship with Unisys, we can help you

modernize and transform your portfolio of complex, mission-critical business applications

Starting Points And The Application Lifecycle

Application Development,

Testing, and Integration of

COTS, Custom and

ClearPath Applications

Application Modernization

and Application

Modernization Platforms as

a Service

Application Management for COTS, Custom, and ClearPath Applications

Application

Advisory

Application

Implementation Application

Management

Application

Modernization


Why Unisys

• Over 30 years of Application Services

Experience

• Industry and Solution Domain Advantage -

Experience that reduces risk. 40 Telcos, 22 of the

top 25 banks, 1,500 government agencies

• High Volume Mission Critical Experience - over

150m voice mail users worldwide, 115m

Brazilians votes, world‟s largest RFID system

• Pre-integrated Application Modernization

Frameworks

• Unique 3D-Blueprinting modeling and design

approach and over 18,000 prebuilt industry

process models

• 7 CMMI level 5, 4 and 3 Centers

• Experience in modern application technologies &

platforms including JAVA, .NET, Open Source,

Unisys, IBM, Windows, UNIX, & numerous

legacy technologies.

Unparalleled experience

in high volume,

mission-critical

industry applications

We are focused on getting

best value from current

applications while mapping

a way forward – not just “rip

and replace”

We have a global

capability to deliver most

cost-effectively


Related Sessions

• Wednesday

– 8:00 AM – 8:50 AM Application Services: IT Wants to Say Yes by Annamarie Smith-Butz to learn more about Application Managed Services

– 9:00 AM – 9:50 AM Mobility Solutions in the Evolving Workspace by Darren McGrath to learn more about mobile application enablement and new development

– 11:00 AM – 11:50 AM From IT Administration to Business Innovation! by Isaac Levy to learn more about ClearPath Application Modernization

– 3:00 PM – 4:00 PM ClearPath Session: MCP Guru Series: Application Modernization by Ralph Deyoreo to learn more about how ePortal is being used to modernize ClearPath MCP applications


Thank you

[email protected] [email protected]

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