presidian management services 512 s

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Presidian | 9000 Tesoro Dr Suite 300 | San Antonio, TX 78217 | P: 210-646- 8811 | F: 210-646-8814 Presidian Hotels & Resorts Third Party Management Services Development • Management • Consulting

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Presidian is a premier hotel management and development company with more than twenty years of experience in new property development, historic asset conversions and management of the industry’s leading hotel brands.

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Page 1: Presidian Management Services 512 S

Presidian   |   9000 Tesoro Dr Suite 300   |   San Antonio, TX 78217   |   P: 210-646-8811   |   F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Development • Management • Consulting

Page 2: Presidian Management Services 512 S

Presidian Hotels & Resorts

Third Party Management Services

Company Overview

Presidian is a premier hotel management and development company with more than twenty years of experience in new property development, historic asset conversions and management of the industry’s leading hotel brands.

We have a history of exceeding expectations.

It’s been that way since Drake Leddy founded Presidian in 1989 as a hotel development company - and it’s a reputation that we proudly retain to this day. Working across all industry segments, we have consistently maximized investor returns and delivered first-class properties and service, even in challenging economic climates. While doing this, we’ve acquired special expertise in complex hotel developments, including adaptive reuse of historical buildings.

We launched our management division in 1999 and have since operated and maximized profitability for an impressive portfolio of hotels and residential properties on behalf of such leading brands as Hilton, Starwood, Marriott, IHG and Preferred Hotels.

Whether we’re developing or managing, we strive to deliver more than our clients expect. That’s just what we expect out of ourselves.

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

“Presidian was built around

the simple but challenging idea of just

doing it better. Better

than the competition; better than

the time before.”

Drake LeddyChairman and

CEO

Page 3: Presidian Management Services 512 S

Management Capabilities

We work tirelessly to perfect the art of creating value.

It’s how we’ve been able to help maximize return on investment for our owners and investors for more than twenty years. Behind every asset whose value we have enhanced is a relationship whose value we never underestimate.

Our areas of expertise include:

• Existing property takeover• Management of distressed and foreclosed properties• Hotel receivership services• Brand conversions (evaluation, planning and implementation)• New hotel pre-opening and ramp-up• Premium brand management• Established Franchise Relations with Hilton, Marriott, Starwood, IHG and Preferred • Consulting-Tailored to the Specific Needs of the client• Acquisitions/Disposition of Assets• Upscale independent hotels

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

“Our ‘Balanced Approach’ is the key to providing

exceptional service and

premium market share which, in the end, maximizes

bottom line and return on investment for our owners and

partners.”

Mark KuceraPresident / COO

Presidian Hotels & Resorts

Third Party Management Services

Page 4: Presidian Management Services 512 S

Management Capabilities - Operations Management Services

Our operations management services include:

• Labor and operating expense control

• Smart hiring practices

• Human resource expertise - payroll and benefit administration

• Food and Beverage - management and concept development

• Guest satisfaction and quality controls

• Preventative maintenance and engineering

• Capital planning

• Procurement – operational, capital and PIP and new construction

• Sales, Marketing, Revenue Management and E-commerce

• Fiscal management

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 5: Presidian Management Services 512 S

Management Capabilities - Financial Services

Our financial services include:

• Streamlined financial reporting

• Efficient cash management

• Cash-driven performance indicators

• Centralized accounting and cost control systems

• Efficient budgeting and forecasting

• Strategic recapitalization

• Property accounting audits

• Loss prevention reviews

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

“Our core priority is

the fiduciary responsibility bestowed upon

us by each owner whose asset we are entrusted to

manage.”

Jeanette Mosley

CFO

Presidian Hotels & Resorts

Third Party Management Services

Page 6: Presidian Management Services 512 S

Management Capabilities - Sales & Marketing Services

Our sales and marketing services include:

• Direct Sales Training and strategic deployment

• Revenue management/optimization

• Internal lead referral program/cross selling

• E-Commerce optimization

• Market analysis and research

• Targeted sales and marketing planning and implementation

• Maximizing and managing brand affiliation to fullest potential

• Benchmarking and monitoring key result areas

• Social Media strategies and implementation

• Website optimization (SEO/organic search ranking and site capabilities)

• Marketing and advertising support

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

“Our tireless and ongoing pursuit for

new clients to serve, our

commitment and dedication to maintain our

existing clients, and the foresight

to seize market

opportunities, results in

premium market share / RevPAR

indexes at each and every

hotel under our care.”

Sergio CardenasCorporate

Director of Sales /

Marketing

Presidian Hotels & Resorts

Third Party Management Services

Page 7: Presidian Management Services 512 S

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Consulting Services

Our full-service consulting services provide the insight and support owners need from the development stage, including new build, repositioning, acquisitions and/or dispositions, to the through review of performance improvement plans in the financial, operations & sales areas.

A partial list of our consulting services include:

Development/Consulting Financing / Feasibility Studies and Strategic Planning

Operations/Financial Standard Operating Procedures Review/Implementation

Staffing Guidelines and Human Resource Policies

Financial Best Practices & Performance Reporting

Preventive Maintenance Programs

Procurement Best Practices & Budget Development

Target Sales/Marketing Positioning, Pricing, Promotion & Distribution

Business & Marketing Plan Development

Sales Training, Deployment & Performance Measurement Tools

Marketing Programs with Target/Monitored Rates of Return

GDS and Electronic Distribution Programs

Page 8: Presidian Management Services 512 S

Case Study

Aloft - Leawood (KS): Opened September 24, 2009

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

2-Year Annual Aloft Comp Set RevPAR Aloft

Ramp Up Results RevPAR RevPAR Index Rank

Opening Qtr 2009 30.81 48.94 63.0 7 of 7

Year 1 2010 55.1 51.27 107.5 3 of 7

Year 2 2011 70.66 56.59 124.9 1 of 7

Page 9: Presidian Management Services 512 S

Management Capabilities – RESULTS!

2011 Year-end Key Hotel Portfolio Performance Indicators

2011 Key Performing Indicators

RevPAR Index 128.5%

Room Revenue Growth 8.6% (Comp Set 3.5%)

GOP Growth 18%

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 10: Presidian Management Services 512 S

Hotel Management Portfolio

Aloft- Leawood, KS Hilton- Kansas City, MO Marriott- Visalia, CA

Hilton Garden Inn- Sugar Land, TX Doubletree- Dallas, TX Homewood Suites- Austin, TX

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 |

F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 11: Presidian Management Services 512 S

Residential Management & Consulting Portfolio

Ocean Club – Biloxi, MS Vidorra - San Antonio, TX Mayo Hotel & Residences – Tulsa, OK

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 12: Presidian Management Services 512 S

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Hotels Recently Managed and Sold on Behalf of the Owners

Each provided Premium Returns on their Investment

Amerisuites- Houston IAH, TX Amerisuites- San Antonio Quarry, TX Amerisuites- Austin Arboretum, TX

(Currently Hyatt Place) (Currently Hyatt Place) (Currently Hyatt Place)

Doubletree- Austin University, TX Hampton Inn- Albuquerque I-30, NM Hilton Garden Inn- Rancho Bernardo, CA

Page 13: Presidian Management Services 512 S

Hotels Recently Managed and Sold on Behalf of the Owners

Each provided Premium Returns on their Investment - Pg. 2

Marriott at Legacy- Dallas, TX Courtyard -Houston, TX Residence Inn- Houston, TX

Hampton Inn- San Antonio, TX

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 14: Presidian Management Services 512 S

Management Team

H. Drake Leddy Mark Kucera Jeanette Mosley Sergio Cardenas

Chairman and CEO President and COO Chief Financial Officer Director of Sales

Letty LeCompte Mark Van de Riet Stanton Leddy Dan Manuppelli

Human Resources Mgr. Project Manager Operations Analyst Controller

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 15: Presidian Management Services 512 S

Recognitions & Accolades

During the 2011 calendar year:

• Aloft Leawood, KS receives “The Sales Team of the Year Award” for 2011

• Hilton President - Kansas City Achieves AAA “Four Diamond” status for the third

consecutive year

• Hilton President - Kansas City is named in the U.S. News & World Report’s Best Hotels

in the USA U.S. News & World Report

• Homewood Suites-Austin South earns Tripadvisor “Certificate of Excellence”

• Aloft Leawood, KS receives the “2010 Hotel of the Year-RevPAR Growth” award

• Doubletree-Dallas recognized as top in brand for HHonors Overall Service Scores

• Doubletree-Dallas Ranks in the Top 30 Doubletree Hotels YTD- November 2011

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 16: Presidian Management Services 512 S

Good Partners Are Critical To Our Success

We’ve been fortunate to partner with a host of great companies and organizations over the years that share our passionate commitment to Better Hospitality.

Our Partners Include

What Existing Owners Have to Say About Presidian

“Presidian is not just another hotel management company. Their personalized service, care and attention to details are second to none. They are the formula to success in the hotel business.”

Ron JuryOwner, Hilton President Hotel, Kansas City

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 17: Presidian Management Services 512 S

Better Hospitality is not just a slogan at Presidian

It’s a mantra that drives every aspect of our business, from management to development to investor returns. For this reason, the industry awards we’ve garnered are doubly rewarding. They engender pride in the accomplishments of our capable and dedicated staff. They also affirm that our way of doing business is sound.

For questions about management or development, please contact:

Mark KuceraPresident / COOTel: 210.646.8811, ext. 227Email: [email protected]

Sergio CardenasCorporate Director of SalesTel: 210.363.0328Email: [email protected]

Presidian | 9000 Tesoro Dr, Suite 300 | San Antonio, TX 78217 | P: 210-646-8811 | F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Page 18: Presidian Management Services 512 S

Presidian   |   9000 Tesoro Dr Suite 300   |   San Antonio, TX 78217   |   P: 210-646-8811   |   F: 210-646-8814

Presidian Hotels & Resorts

Third Party Management Services

Development • Management • Consulting