presidio networked solutions updated 12 15
DESCRIPTION
Presidio Networked Solutions PresentationTRANSCRIPT
Building & Supporting World Class Network, System and Storage IT Infrastructures
Agenda
• Company Profile• Technology Practices/Partners• Presidio Service Offerings• Technical Service Organization• Summary/Closing Remarks
Corporate Mission
To build strategic partnerships with our clients, allowing them to leverage the services and products we offer to help them meet the business and technological challenges that they face.
Corporate Overview
• Total 750 employees (120 in NE), 300 technical certified consultants
• Average 20% Annual Growth Rate• Revenues of $750M+ in 2006.• Comprehensive Services Delivered By
Presidio, Not Subcontractors
Presidio Networked Solutions Sales Locations
Presidio Sales OfficeCorp. HQSoutheast HQ
Northeast HQ
Mid-Atlantic HQ
Presidio Networked SolutionsSales Office
Presidio HQ
Southeast HQ
Northeast HQ
Mid-Atlantic HQ
A Formula For Success :Focus + Commitment = Expertise
• Our “Focus” is defined by our commitment to vendor exclusivity. – This allows our engineering team to attain expert technical skills thru repetitive
installs of our vendors product solutions.
• Our “Commitment” is maintained by constantly investing in training and certification of our personnel.
• Our “Expertise” is what allows us to achieve trusted advisor status with our clients while executing projects on time and on budget.
• Business strategy creates “tier one” relationships with vendor partners resulting in volume/price advantage
Technology Practice Areas
NETWORKING STORAGE SYSTEMS
Cisco Gold PartnerSecurity Certified
IP Telephony CertifiedWireless Certified
Network Mgt. CertifiedTelepresence Certified
WebSense URL Filtering
Tandberg IP Video Conferencing
EMC
Velocity Partner – DirectLegatoADIC
Connectrix Family of Fiber Switches
Sun MicrosystemsStrategic Technology Partner
Red Hat Linux
Microsoft Gold Solution Provider
Network GeneralPremier Partner
Carrier Services
VMware
HP Intel Servers
Oracle Partner
NetApp PremierPartner
NetScoutPremier Partner
Data Domain
Symantec Premier Partner
APC
Awards and Facts
• Microsoft Northeast Partner of the Year Award—2008 • 2007 Cisco Unified Communications Partner of the Year, US Globals and Nationals • 2007 Cisco Unified Communications Partner of the Year - US Globals and Nationals• 2007 Cisco Enterprise Partner of the Year, East - US and Canada Regional• VAR Business 500 Top Revenue Generator—2007• Masergy Top Revenue Partner—2006 • AT&T Channel Champion—2006 • Cisco East Voice Partner of the Year 2005• Cisco US Partner Of The Year—2004 • Proven Customer Satisfaction
• 4.88 (out of 5.0) Current Customer Service Rating (PAL)• DVAR Of The Year, Eastern Commercial Region—2004 • DVAR of year United States—2003 • Services DVAR of the year 2003• DVAR of the year in New England 2002
Successful Client Partnerships
Top Vertical Markets Served
Partners Healthcare, Children’s Hospital,Maine Med Center, UMass Memorial, Charitas Christi
MIT, Harvard, Brandeis, UMass, Brown, Bridgewater State, Bryant, Dartmouth,Mass Maritime
State Street Bank, Fisher Investments, AMG, Citizens Bank, Royal Bank of Canada, Danvers Savings Bank
Axcelis, Bostik, EMC, Thermo Fisher Scientific, Hayes Pump
Digitas, Camp Dresser McKee, Fast Search & Transfer
Staples, Casual Male, CVS, Yankee Candle, Dunkin Brands
Sanofi Aventis, Shire, PAREXEL , Lonza, Millennium
Time Warner Cable, Vonage, iBasis, AboveNet
Cisco Practice Areas - Planning, Design and Implementation
LAN/WAN Telephony Security Wireless•Network Audit•Catalyst LAN Switching line•Integrated Services Routers•SAN Design•Lab Burn-in•Cut-over and Day 2 Support•Bus. Continuity Planning•Data Center Architecture
•IP PBX•Voicemail•Unified Messaging•IP Call Center•Rich Media Conferencing•Video Conferencing•TDM PBX Integration
•Security Audit•Self Defending Network Design•VPN/Firewall•IDS/IPS•Endpoint Security•Identity Mgmt.•Compliance Validation•Anomaly Detection and Mitigation•Security Mgmt.
•WLAN Design•WLAN Security•RFID Asset Tracking•Wireless IP Phones•WLAN Mgmt.
27 CCIEs 42 CCNPs 60 CCNA/CCDAs 27 Call Manager/Unity
12 IPCC (Call Center)
Engineering Credentials
Network, Telephony and Video Project Specialties
• Network Infrastructure Planning, Design and Implementation (LAN & WAN)
• Network Audit/Network Health-check
• Security Infrastructure Planning, Design and Implementation
• Security Audits
• Content Networking
• Wireless LAN Design & Implementation
• IP Telephony and Call Center Planning, Design and Implementation
• IP-based Video Conferencing Planning, Design and Implementation
• Rich Media Conferencing Planning, Design and Implementation
Cisco IP Communications Experience
• Significant experience deploying Cisco IP Communications since 1999
– Practical experience with all products in Cisco Portfolio• Call Manager/Call Manager Express• Unity/Unity Express/Unity Connections• Personal Assistant• IPCC Express/Enterprise• Mobility Manager
• More than 250 clients spread across every vertical– Financial, Healthcare, Education, Manufacturing, Software/High Tech
• Many large deployments– Over 125,000 phones deployed– 5 deployments over 3500 phones (3 more in process)– 20 deployments over 1500 phones– 10 deployments over 30 sites (2 over 100 sites)
Storage Foundation Architecture (SFA) Solutions
• Storage Assessment / Data Protection Audits
• Back Up and Recovery – Backup Architecture Planning, Design and Implementation
• Storage Architecture (SAN/NAS/iSCSI) Planning, Design and Implementation
• Data Migration Planning, Design and Implementation
• Array and Host Based Replication
• Compliance/Archiving Planning, Design andImplementation
Server Technology Practice
• Systems Planning, Design and Implementation • Server Consolidation Planning, Design and
Implementation• D.R. Strategy Planning, Design and
Implementation • High Availability Clustering
(Unix and Microsoft) Planning, Design and Implementation
• Active Directory & Exchange Planning, Design and Implementation
Operate
Design
Integrate Plan
Initiate Analyze Execute Closure
Total Success Project Methodology
Total Success Project Methodology
Functional RequirementsCommunication Plan
Escalation ProceduresAction LogsProject Plan
Status Reports
Network Design DocumentUnified Communication Design Document
Visio DiagramsFormal Test Plan
Project Plan
Staging and Burn-inPre-implementation Testing
Acceptance TestingRemediation
TrainingDocumentation
Post-installation SupportPresidio Enhanced Services
Project ManagerPrincipal Engineer
Project ManagerPrincipal Engineer
Project ManagerPrincipal Engineer
Pre-sales EngineerProject Manager
Account ManagerPrincipal Engineer
Planning
Design
Implementation
Operation
Total Success Project Methodology
• Comprehensive 4 Phase Approach • Every project includes a Project
Manager, Pre-sales Engineer, Principal Engineer and implementation team
• Ensures Project is delivered on time and on budget
• Client project goals are achieved
Service Contract And Enhanced Services Support Organization
• Division specializes in the sale and administration of Manufacturer Service Contracts– Administrates Coterminous agreements strategy– Administrates Adds and Deletions– Insures that our clients have the all covered equipment at the
correct service level– Insures that our clients are taking
advantage of multiyear price incentives when they apply
Service Contract And Enhanced Services Support Organization
First Response !Enhanced Services For I.P. Telephony
• Support contracts offering additional layered support on top of manufactures support agreements.
• A combination of reactive and proactive support to deliver the best value and service experience.
• Customized for each client to meet their specific personnel and operational requirements.
• SLA based Agreements with dedicated personnel.
• 7x24x365 Help Desk
Dedicated sales and provisioning team.
Represent a complete portfolio of Carrier products and services.
All Presidio Carrier Service personnel are trained on the sale and provisioning of AT&T, Global Crossing, Verizon Business, One Communications, Paetec and Qwest products.
When combined with Presidio’s overall IT offering, it’sa true end to end solution!
We have over 20 years of Carrier Services sales and service experience.
Carrier Services Program
Technical / Professional Staffing Services
• Short Term Placement– Data Center Moves
– Project Roll Outs
– Personnel Absence/Leave Coverage
• Long Term Placement– Project Roll Out’s
– Traditional Outsourcing
• Temp-To-Permanent Placement– Comprehensive Personnel Recruiting
• From CIO to Technical Personnel
Technical Services Organization
Professional Services Staff
• Pre Sales Engineers
• System & Network Architects
• System & Network
Implementation Engineers
• Project Managers
• Enhanced Services Engineers
Northeast Division Engineering Credentials
• Cisco Certified– 14 CCIEs
• 4 Voice CCIEs• 9 routing/switching CCIEs• 1 security CCIE
– 17 CCNPs
– 10 CCVPs
– 7 CCSP/CISSPs
– 8 CCDPs
– 21 CCNA/CCDAs
– 15 Unified Communication Certified
– 5 Contact Center
• Systems Certifications– 5 Sun Core Certified
– 7 MCSEs
– 2 Symantec Netbackup/Data Protection Certified
– 17 EMC Certified• 1 EMC Champion
– 4 VMware Certified Professionals (VCP)
– 3 NetApp Certified/Accredited
50 Technical Professionals
TechnicalImplementation
Services
The Presidio Comprehensive Partnership
Design andPlanningServices
ProjectManagement
Services
Pre-salesSupportServices
Outsourcing andStaffingServices
EnhancedSupportServices
First Response !
AwardWinningProducts
Summary
• Focused Business Approach
• Very Strong Technical Services Organization
• Tier One Vendor Relationships
• Strong Pre Sales Technical Support
• Local (Northeast) Technical Personnel
• Comprehensive Support Centric Partnership
Thank You
Q & A
Presidio Networked Solutions10 6th Road, Woburn, MA 01801 Voice: (781) 638-2200 Fax: (781) 932-0026 E-mail: [email protected]