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1 World Worries | March 2017 | Version 1 | Public Primary Consumer Sentiment Index Saudi Arabia, August 2019

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Page 1: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

1World Worries | March 2017 | Version 1 | Public

Primary Consumer Sentiment Index Saudi Arabia, August 2019

Page 2: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Introducing the Primary Consumer Sentiment Index

Ipsos Saudi Arabia’s Primary Consumer Sentiment Index (PCSI), isa national survey of consumer attitudes on the current and futurestate of the local economy, personal financial situation, as well asconfidence to make large investments and ability to save.

Consumer sentiment is a key predictor of purchase trends in themarket. Despite it being a lagging indicator, if consumerconfidence is high, people will make more purchases and theeconomy will expand.

Businesses and Policy Makers can monitor changes in the index tofactor the data in their decision-making processes. A wave-on-wave decreasing trend suggests consumers have a negativeoutlook on their ability to spend. Thus, manufacturers may expectconsumers to avoid retail purchases, particularly items thatrequire financing. Likewise, banks can anticipate a decrease inlending activity, mortgage applications, and credit card usage.

Page 3: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Introducing the Primary Consumer Sentiment Index

The PCSI result is driven by the aggregation of

four, weighted, sub-Indices

Overall Primary Consumer

Sentiment Index

PCSI Employment Confidence

PCSI Economic Expectations

PCSI Investment Climate

PCSI Current Personal Financial Conditions

Page 4: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

1. Rate the current state of the economy in your local area using a scale from 1 to 7, where 7 means a very strong economy today and 1 means a very weak economy.

2. Looking ahead six months from now, do you expect the economy in your local area to be much stronger, somewhat stronger, about the same, somewhat weaker, or much weaker than it is now?

3. Rate your current financial situation, using a scale from 1 to 7, where 7 means your personal financial situation is very strong today and 1 means it is very weak.

4. Looking ahead six months from now, do you expect your personal financial situation to be much stronger, somewhat stronger, about the same, somewhat weaker, or much weaker than it is now?

5. Compared to 6 months ago, are you NOW more or less comfortable making a major purchase, like a home or car?6. Compared to 6 months ago, are you NOW more or less comfortable making other household purchases?7. Compared to 6 months ago, are you NOW more or less confident about job security for yourself, your family and other people you know

personally?8. Compared to 6 months ago, are you NOW more or less confident of your ability to invest in the future, including your ability to save

money for your retirement or your children’s education?9. Thinking of the last 6 months, have you, someone in your family or someone else you know personally lost their job as a result of

economic conditions?10. Now look ahead at the next six months. How likely is it that you, someone in your family or someone else you know personally will lose

their job in the next six months as a result of economic conditions?

Overall Primary Consumer Sentiment Index

Page 5: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Primary Consumer Sentiment IndexAugust 2019 Summary

Page 6: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

PCSI SUMMARY: AUGUST 2019

Q. Generally speaking, would you say

things in this country are heading in the

right direction, or are they off on the

wrong track?

91%

9%

PCSI, August 2019

65.0Versus Previous Wave; July,

2019

65.8

Q: Rate the current state of theeconomy in your local area using a scalefrom 1 to 7, where 7 means a verystrong economy today and 1 means avery weak economy.

42%

53%

5%

Q: Rate your current financial situation,using a scale from 1 to 7, where 7means your personal financial situationis very strong today and 1 means it isvery weak.

38%

52%

10%16%

17%

19%

22%

33%

Political & FinancialCorruption

Poverty & Social Inequality

Healthcare

Taxes

Unemployment & Jobs

Right Direction /Wrong Track

Country EconomicSituation

Personal FinancialSituation

Top 5 Concerns for Consumers in Saudi Arabia

Right Direction

Wrong Track

Strong (T2B)

Neither Strong Nor Weak

Weak (B2B)

Strong (T2B)

Neither Strong Nor Weak

Weak (B2B)

Page 7: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Country’s General Situation

Page 8: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

SAUDI ARABIA: RIGHT DIRECTION/WRONG TRACK

Trending

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Right Direction Wrong Track

91%

9%

Q. Generally speaking, would you say things in this country are heading in the right direction, or are they off on the wrong track?

Page 9: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

96%

91%

72%

54%

48%

47%

46%

45%

44%

44%

43%

43%

40%

39%

39%

39%

34%

33%

32%

31%

26%

24%

22%

21%

19%

4%

9%

28%

46%

52%

53%

54%

55%

56%

56%

57%

57%

60%

61%

61%

61%

66%

67%

68%

69%

74%

76%

78%

79%

81%

China

Saudi Arabia

India

Israel

South Korea

Australia

US

Mexico

Canada

Russia

Total

Brazil

Poland

Japan

Sweden

Argentina

Turkey

Italy

Belgium

Germany

Great Britain

France

South Africa

Hungary

Spain

Right Direction Wrong Track

SAUDI ARABIA: RIGHT DIRECTION/WRONG TRACK

Q. Generally speaking, would you say things in this country are heading in the right direction, or are they off on the wrong track?

Global Comparison% change compared

with previous month; July , 2019

2%

13%

-1%

12%

6%

-3%

4%

-1%

3%

3%

1%

-2%

-2%

2%

6%

3%

1%

-8%

6%

-1%

4%

1%

-4%

-10%

-8%

Page 10: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Unemployment & Jobs 4%

Taxes 2%

Healthcare -4%

Poverty & Social Inequality 0%

Political & Financial Corruption 4%

Terrorism 2%

Moral Decline 3%

Education -4%

Childhood obesity 3%

Climate change -9%

Threats Against Economy 2%

Crime & Violence -2%

High Cost of Living/ Inflation

-6%

Immigration -1%

Access to credit 0%

Maintaining social relations -6%

Q: Which three of the following topics do you find the most worrying in Saudi Arabia?

WHAT CONCERNS SAUDI ARABIA

Concerns for Consumers in Saudi Arabia

33%

22%

19%

17%

16%

16%

15%

15%

15%

14%

12%

11%

9%

8%

8%

7%

% change compared with previous month;

July, 2019

Page 11: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Top 5 Concerns for Consumers in Saudi Arabia– Trending

33%

22%

19%

WHAT WORRIES SAUDI ARABIA

Unemployment & Jobs Taxes Healthcare Poverty & Social Inequality Political & Financial Corruption

16%

17%

Page 12: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Personal Financial Situation

Page 13: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Strong Neither Strong Nor Weak Weak

Q: Rate your current financial situation, using a scale from 1 to 7, where 7 means your personal financial situation is very strong today and 1means it is very weak.

CURRENT PERSONAL FINANCIAL SITUATION

Trending

38%

52%

10%

Page 14: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

38%

34%

28%

26%

23%

23%

17%

16%

15%

12%

12%

11%

11%

9%

9%

8%

8%

7%

6%

5%

5%

5%

4%

3%

3%

Saudi Arabia

China

US

Sweden

India

Israel

Canada

Australia

Turkey

Great Britain

TOTAL

Brazil

Germany

Poland

Spain

Hungary

France

Belgium

South Africa

Argentina

South Korea

Russia

Italy

Mexico

Japan

CURRENT PERSONAL FINANCIAL SITUATION

% Strong

Global Comparison

Page 15: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Q. Looking ahead six months from now, do you expect your personal financial situation to be much stronger, somewhat stronger, about thesame, somewhat weaker, or much weaker that it is now?

FUTURE PERSONAL FINANCIAL SITUATION

Trending

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Strong Neither Strong Nor Weak Weak

69%

21%

10%

Page 16: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Saudi Arabia’s Economic Situation

Page 17: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Strong Neither Strong Nor Weak Weak

Q: Rate the current state of the economy in your local area using a scale from 1 to 7, where 7 means a very strong economy today and 1means a very weak economy.

CURRENT STATE OF THE ECONOMY

Trending

42%

53%

5%

Page 18: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

42%

37%

29%

26%

25%

21%

20%

16%

12%

11%

10%

10%

10%

7%

6%

6%

6%

6%

5%

5%

4%

4%

4%

3%

2%

Saudi Arabia

China

US

Israel

Sweden

India

Germany

Turkey

TOTAL

Australia

Poland

Canada

Brazil

Hungary

France

Belgium

Mexico

Russia

Great Britain

South Korea

Spain

South Africa

Italy

Argentina

Japan

CURRENT STATE OF THE ECONOMYGlobal Comparison

% Strong

Page 19: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Strong Neither Strong Nor Weak Weak

Q: Looking ahead six months from now, do you expect the economy in your local area to be stronger, about the same or weaker than it isnow?

FUTURE STATE OF THE ECONOMY

Trending

75%

17%

8%

Page 20: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Employment

Page 21: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%More Confident Less Confident

Q. Compared to 6 months ago, are you now more or less confident about job security for yourself, your family and other people you knowpersonally?

JOB SECURITY

Trending

73%

27%

Page 22: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Yes No

Q. Thinking about the last 6 months, have you, someone in your family or someone else you know personally lost their job as a result ofeconomic conditions?

JOB LOSSES IN THE PAST SIX MONTHS

Trending

63%

37%

Page 23: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Likely Unlikely

Q. Looking ahead at the next six months, how likely is it that you, someone in your family or someone else you know personally will lose theirjob in the next six months as a result of economic conditions?

JOB LOSSES IN THE NEXT SIX MONTHS

Trending

24%

76%

Page 24: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Investment Climate

Page 25: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%More Comfortable Less Comfortable

Q. Compared to 6 months ago, are you NOW more or less comfortable about your ability to invest in the future, including your ability to savemoney for your retirement and your children’s education?

ABILITY TO INVEST IN THE FUTURE

Trending

70%

30%

Page 26: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%More Comfortable Less Comfortable

Q. Compared to 6 months ago, are you now more or less comfortable making a major purchase, like a home or car?

ABILITY TO MAKE A MAJOR PURCHASE

Trending

77%

23%

Page 27: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%More Comfortable Less Comfortable

Q. Compared to 6 months ago, are you now more or less comfortable making other household purchases?

BUYING HOUSEHOLD DURABLES

Trending

73%

27%

Page 28: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

PCSI Deep Dive

Page 29: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

OVERALL PCSI

Saudi Arabia Global Comparison

50.8

65.0

0

10

20

30

40

50

60

70

80

90

100

Au

g-1

7

Sep

-17

Oct

-17

No

v-1

7

Dec

-17

Jan

-18

Feb

-18

Mar

-18

Ap

r-1

8

May

-18

Jun

-18

Jul-

18

Au

g-1

8

Sep

-18

Oct

-18

No

v-1

8

Dec

-18

Jan

-19

Feb

-19

Mar

-19

Ap

r-1

9

May

-19

Jun

-19

Jul-

19

Au

g-1

9

0

10

20

30

40

50

60

70

80

90

100

Ch

ina

Sau

di A

rab

iaIn

dia US

Swed

enIs

rael

Can

ada

Ger

man

yA

ust

ralia

Po

lan

dB

razi

lG

reat

Bri

tain

Mex

ico

Be

lgiu

mFr

ance

Hu

nga

ryIt

aly

Spai

nR

uss

iaSo

uth

Ko

rea

Arg

enti

na

Turk

eyJa

pan

Sou

th A

fric

a

65.0

Avg. 49.9Avg. 58.8

Page 30: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

PCSI PERSONAL FINANCIAL CONDITIONS

1. Compared to 6 months ago, are you NOWmore or less comfortable making a majorpurchase, like a home or car?

2. Compared to 6 months ago, are you NOWmore or less comfortable making otherhousehold purchases?

3. Compared to 6 months ago, are you NOWmore or less confident about job security foryourself, your family and other people youknow personally?

4. Compared to 6 months ago, are you NOWmore or less confident of your ability to investin the future, including your ability to savemoney for your retirement or your children’seducation?

5. Rate your current financial situation, using ascale from 1 to 7, where 7 means yourpersonal financial situation is very strongtoday and 1 means it is very weak.

6. Rate the current state of the economy in yourlocal area using a scale from 1 to 7, where 7means a very strong economy today and 1means a very weak economy.

Saudi Arabia

47

70.2

0102030405060708090

100

Global Comparison

0

10

20

30

40

50

60

70

80

90

100

Avg. 56.5

Avg. 41.8

70.2

Page 31: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

1. Now look ahead at the next six months. Howlikely is it that you, someone in your family orsomeone else you know personally will losetheir job in the next six months as a result ofeconomic conditions?

2. Looking ahead six months from now, do youexpect the economy in your local area to bemuch stronger, somewhat stronger, about thesame, somewhat weaker, or much weakerthan it is now?

3. Looking ahead six months from now, do youexpect your personal financial situation to bemuch stronger, somewhat stronger, about thesame, somewhat weaker, or much weakerthan it is now?

PCSI ECONOMIC EXPECTATIONS

56.167.6

0.010.020.030.040.050.060.070.080.090.0

100.0

Global Comparison

0

10

20

30

40

50

60

70

80

90

100

Avg. 64.4

Avg. 57.3

67.6

Saudi Arabia

Page 32: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

48.1

71.9

0102030405060708090

1001. Compared to 6 months ago, are you NOW

more or less comfortable making a majorpurchase, like a home or car?

2. Compared to 6 months ago, are you NOWmore or less comfortable making otherhousehold purchases?

3. Compared to 6 months ago, are you NOWmore or less confident of your ability to investin the future, including your ability to savemoney for your retirement or your children’seducation?

4. Rate your current financial situation, using ascale from 1 to 7, where 7 means yourpersonal financial situation is very strongtoday and 1 means it is very weak.

5. Looking ahead six months from now, do youexpect your personal financial situation to bemuch stronger, somewhat stronger, about thesame, somewhat weaker, or much weakerthan it is now?

PCSI INVESTMENT CLIMATE

Global Comparison

0

10

20

30

40

50

60

70

80

90

100

Avg. 58.8

Avg. 44.2

71.9

Saudi Arabia

Page 33: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

49.0 49.6

0102030405060708090

1001. Compared to 6 months ago, are you now

more or less confident about job security foryourself, your family and other people youknow personally?

2. Thinking about the last 6 months, have you,someone in your family or someone else youknow personally lost their job as a result ofeconomic conditions?

3. Now look ahead at the next six months. Howlikely is it that you, someone in your family orsomeone else you know personally will losetheir job in the next six months as a result ofeconomic conditions?

PCSI EMPLOYMENT CONFIDENCE

Global Comparison

0

10

20

30

40

50

60

70

80

90

100

Avg. 51.8

Avg. 57.249.6

Saudi Arabia

Page 34: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

Methodology

• Methodology – Self Administered Online Interviews

• Sample Size – 500 Respondents

• Age – 15 years old and above

• Sample Criteria – General Public

The PCSI Index is calculated by utilizing data from the survey results.Responses are divided into aggregated Top Box (Reward) numbers andBottom Box (Penalty) numbers. Using Shapely Value Analysis, valueswere generated for the penalty and reward for each question. Themagnitude of each question is the difference between the reward andpenalty. An Importance factor, which the ultimate weight of theparticular question in the index, is the magnitude of each questiondivided by the total magnitude of all questions. A Top Box Weight foreach question is calculated by dividing the Reward by the magnitude ofeach question. Similarly, the Bottom Weight for each question iscalculated by dividing the Penalty for each question by magnitude of thesame. The Index Value for each question is calculated by using theformula: Importance x (Top Box Wt * Top Box %) - (Bottom Box Wt *Bottom box %).

Page 35: Primary Consumer Sentiment Index · Consumer sentiment is a key predictor of purchase trends in the market. Despite it being a lagging indicator, if consumer ... lending activity,

For more information, please contact:

Nicola Qahoush

Research Manager – Ipsos MENA

[email protected]

GAME CHANGERS

At Ipsos we are passionately curious about

people, markets, brands and society. We

make our changing world easier and faster to

navigate and inspire clients to make smarter

decisions. We deliver with security, simplicity,

speed and substance.

We are Game Changers

Mohammed Minawi

Chief Client Officer – Ipsos MENA

[email protected]