PrimeTrayA Smart Waiter

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About UsWe are a start-up in food domain, offering one stop solution to Corporate employees & visitors in malls for placing orders, making payment and get food ready with minimal wait and no queues.

We thoroughly understand the growing needs of employees & organizations to be more efficient with their time & that of customers in malls who do not wish to wait for food in food-courts. Keeping this in mind, we have designed the system which is fast, flexible and highly cost effective and have been making continual enhancements to it to make it more convenient for users.

3The Crew

Bhupen Sharma

• Business/Product Management• Founded a food startup (Daawat.in) in 2012.•Ex-Cofounder, Night Foodie.

Kapil Tomar

Full Stack Developer

Dev Batwada

Full Stack Developer

Sumit Singh

Sales And Marketing

Vivek Bhati

Operations, Project Management

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Our VisionWe intend to simplify the lives of corporate employees by reducing their wait time in office canteens/food outlet & of customers/visitors in malls who eat at food-courts by taking long queues out of the picture. We also aim at removing the paper money making the solution even more valuable.

We will change the way food orders are managed by vendors and help them in removing cash leakage.

5Our Employee Services

ORDER FROM ANYWHERE IN IT PARK OR MALLEmployee/Customer can order from workplace or food court table in corporate park or mall or anywhere

MAKE ONLINE PAYMENT

User can make payment using payment gateway or vendor prepaid account.

GET ORDER STATUS

Get the readiness status of your order on your phone

ALERTS & NOTIFICATIONS

Get SMS and app notification from vendor once your order is ready

RECHARGE PREPAID ACCOUNTRecharge your vendor prepaid account from vendor’s outlet

PAPERLESS SERVICES

Removes hassle of cash transaction

Our Vendor Services

CREATE ORDER ONLINE

Create and track order through PrimeTray POS (Vendor’s App)

TAKE ONLINE PAYMENT

Payment may be accepted via payment gateway or vendor account

NOTIFY CUSTOMER

Send SMS or app notification to customer once the order is ready

REAL TIME MENU MANAGEMENTVendor can create or update menu from PrimeTray POS

CREATE EXCITING OFFER

Vendors can create offers as & when he wishes

PRE-BOOK ORDERS

Vendors can pre-book orders from employees while they are working

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7Our Payment Services Outlet Prepaid Account1. Customer will provide cash to

vendor or PrimeTray agent.2. Vendor or PrimeTray agent will

recharge customer’s prepaid account using PrimeTray POS.

3. Now customer will see “outlet prepaid account” in payment options.

4. Select “outlet prepaid account” in payment options and pay your bill using it.

Online Payment Gateway 1. Pay using credit card.

2. Pay using Debit card.

3. Pay using net banking.

4. Pay using e-wallet (like:- Paytm)

8Busy at work or

shopping in a mall& wish to have food

quickly?

Reached at food court and saw long

queue?

Frustrated with cash payment hassle ?

Just tell us what do you want to have? we will update you

once it’s ready.

No need to stand at outlet, catch-up with your friends, make those few

calls or complete some work. Just tell us your order & we will notify you

once it’s ready to served fresh to you.

Pay using online payment gateway or vendor prepaid account.

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Use Cases

Feeling Hungry while working

Go to the canteen/food court

Wait in queue Make the cash payment Wait for your order

What we do

What PrimeTray does

Feeling Hungry while working

Order from PrimeTray and relax!! Get notified when your

order is ready.

How We Create The Difference

How much value we are creating?Our solution shallsolve your problems

OrganizationAssume there are 1000 employees in an organization. Out of those, 30% (300) have their breakfast , lunch and snacks in office canteen or food court. On an average, everyone spends 20 minutes while waiting for their meal. So in all on a daily basis total time spent on waiting is 20*300 = 6000 min i.e. 100 Hours. On an average a company pays 30 dollars to an employee for an hr. So in a way we are saving about 3000 dollars or 100 person-hours per day.

Value-Additions

User

This new way of order and payment will give freedom to employees in IT sector & customers in malls.Let’s say, Marc was frustrated to work in India because everywhere he saw queues, be it his office cafeteria or corporate Park’s food courts or food court in his nearby mall where he goes on weekends or to monuments.One fine day, Marc saw PrimeTray advertisement in his corporate Park’s food court & installed the app.He was happy with the app as no more he had to wait in queue to place order & wait to pick-up the food.A few weeks later he went to his nearby mall & learnt that PrimeTray had a tie-up with food outlets over there. He was rejoiced to see that as at least one set queues were out of his life & he could accomplish much more in the saved time.

Value-Additions

VendorNow a days there is a big crowd in office cafeterias and food outlets esp. in peak hours. That’s where vendors face many problems in processing so many orders at a time, managing cash payments and serving orders.It also leads to cash leakage when owner or supervisor is not around and customer dissatisfaction when he/she has to wait too long.With Vendor POS the outlet owner can also keep track of order processing efficiency & cash management.

Value-Additions

14Challenges Vs Achievements

Challenges1. Ordered menu items were not available.2. Vendor was busy serving other orders in

peak hours so could not receive orders through app.

3. Vendor did not call the customer that his order was ready.

Achievements1. Gave real time menu management so that

vendors can update their menu if their was change in availability of any item.

2. Currently we are providing vendors with tablets so that they need not check their phone again and again for orders.

3. We provided vendors with one touch notification functionality so that they can send sms/notification to customers once their order was ready.

15Order Success Rate

92%

08%

Successful OrdersUnsuccessful Orders

Thank You!Any Questions?