PROBLEM SOLVING AND DECISION MAKING IN LOCAL GOVERNMENT PROFESSIONAL DEVELOPMENT SHORT COURSE

Local government authorities operate within a complex environment which presents unique, recurring and unexpected situations. This four-hour interactive workshop is designed to empower local government practitioners with additional knowledge, skills and tools to think critically and solve problems in ways that are efficient and effective. Participants will get to explore the root causes of a range of problems, develop competence in generating and evaluating solutions as well as identify steps to communicate and implement solutions. The factors that shape and influence problem solving in government will also be explored.

ABOUT THE PRESENTERSDr Robyn Cochrane is lead researcher for Cochrane Research Solutions and also teaches management and managerial problem solving and decision-making courses at post-graduate level. Prior to commencing her own consulting business, Robyn had an extensive work background in the local government sector and vocational education and training sector in Victoria.

CONTENT WHO SHOULD ATTEND?

Knowledge, skills and tools to think critically

General managers

Solve problems in efficient and effective ways

Workforce development and training managers

Explore the root causes of a range of problems

Directors of corporate and community services

Develop competence in generating and evaluating solutions

Aspiring local government managers

Identify steps to communicate and im-plement solutions. The factors that shape and influence problem solving in govern-ment will also be explored

Management level staff, particularly those new to the local government sector

DATES Expression of interest

FEE $320.00 (GST free)

LOCATION UTS City Campus

MORE INFORMATIONUTS Centre for Local Government/UTS Institute for Public Policy & GovernanceUniversity of Technology SydneyPO Box 123 Broadway NSW 2007

T: 02 9514 4738E: clg.shortcourses@uts.edu.au W: ippg.uts.edu.au

UTS CRICOS PROVIDER CODE: 00099F