problem solving decision making leadership practices applications step up, step back collaboration...
TRANSCRIPT
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problem solving
decision making
leadership
practices applications
step up, step back
collaboration
culture of trust
considerations
and risk
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creating a culture of trust
a leadership practicum
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lack of trust price tags
team to
team trust
building
cultures that foster
trust
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make
people
trust each other?
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how
leaders
can
help
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Trust
how do you
define
trust?
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Start Up
Exercise: Pick a project. who do you trust?
how did it develop?
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what does
a team
without trust
look
like?
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Lack of Trust
Price Tag?
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Transaction
Costs
transaction costs
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self protection
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repair
broken
trust?
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other price tags?
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the data…
The 100 Best Places to Work
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trust companies double performance over S&P for 10 years.
high trust companies out perform low trust companies by 43%
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Project Management
Change Management
how can leaders help teams build Trust?
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Trustworthiness
“Get
Trustworthy People”
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Trustworthinesshow often
does that happen?
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Can th
ese
p
eople
work
together?
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broken Trust?
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Or …
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Build Trust?
trust Not built ?
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assess the
team
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who talks to whom?
who listens?
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Start Up
Exercise: Pick a project.broken trust with
a person on the team
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what do you do?
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Unleashing Innovation
Collaboration Process
create a
Culture of trust
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Project Management
Dependency Management
remove
debilitating Fear
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in collaboration, people fear …
- Warren BennisBeyond Bureaucracy
- Warren BennisBeyond Bureaucracy
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losing
identity
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losing
intellectual mastery
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losing individualism
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in ibm, people fear …
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fear of
losing control
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not
recognized
for doing more work than others
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not being able
to differentiate myself
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what do people fear ?
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fostering
trust
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advance each other’s
intentions and interests
don’t impede them
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be proactive in moving work
forward
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create transparency
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Project Management
Focus, Communication, and Expectation Management
honest and open communication
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Build the right product
share
experiences
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team to team trust…
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“a mega team”
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validate others
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accept risks collectively
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Leading Agile
Collaboration Model Collaboration Process
team based
measurements
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people do what they are
measured by
measure results
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let
teams evaluate
themselves
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build
confidence
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short goals …
early wins
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Collaboration Model
celebrate success !
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leadership role ?
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Authentic
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purpose
over personal agenda
- Jim CollinsGood To Great
- Jim CollinsGood To Great
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Project Management
How Do We Deliver?
Trustworthy
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stay Positive
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Stay Positive
Focus on magnifying a person’s strengths rather than remedying weaknesses.
- Peter Drucker
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protect team Boundaries
Protect Team Boundaries
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continuous feedback
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be transparent
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share information
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no hidden agendas
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ensure fairness
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summary
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lack of trust price tags
team to
team trust
building
cultures that foster
trust
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Build Trust?
read more… companies with cultures of trust:
Cisco Systems Google SASTexas InstrumentseBayIntuitAdobe
articles at accelinnova.com/T3class.html or at greatplacetowork.com
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get the right people on the bus
in the right seats.- Jim Collins
Good To Great
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get the wrong people off the bus.
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is the next bus stop theirs?
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Start Up
Exercise: Pick a project.does the team
need this
person ?
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the “off the bus test”
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the “vacation test”
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Island…
build
an Island?
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Project Management
How Do We Deliver?
integrate?