Problem Solving involves Perspective

Taking

STEP Model1. Say the problem2. Think of solutions3. Explore consequences4. Pick the best solution

Say the Problem (without blame)

Is it:- She burned

the food.OR- The food is on

fire.

Say the Problem (without blame)

Is it:- He took my bowling

ball.OR- The boys both want

the green bowling ball.

Say the Problem (without blame)

In basketball, this is called a Jump Ball

- It is when bother teams grab the ball

- They alternate who gets the ball which is a fair solution to the problem

Say the Problem (without blame)

Sam sits near Jeanie at lunch. He likes Jeanie. He texts her one weekend to ask if she wants to go to Starbucks. He texts her again a day later when she does not reply.

Sam’s Perspective on the Problem:She won’t answer my texts

Jeanie’s Perspective on the Problem:He won’t leave me alone

Say the Problem (without blame)

http://www.youtube.com/watch?v=GAAkD9TPCq0 Sheldon’s Barber Problem

What would Sheldon say is the problem?

• What would Leonard say is the problem?

**different perspectives**

Think of Solutions (that are safe and respectful)

Should she leave the pan on fire and walk away?

Should she put the pan in the sink?

Should she get a fire extinguisher?

Think of Solutions (that are safe and respectful)

http://www.youtube.com/watch?v=lm9gOxnX5XM Cinema Problem- The Big Bang Theory

What solutions do the guys offer?- Getting Slurpee’s instead of Icee’s- Offer different times to see the movie

Why do none of these solutions work?

- Sheldon isn’t being flexible

Explore Consequences (what would happen if….)

She left the pan on fire and walk away?

She put the pan in the sink?

She got a fire extinguisher?

Pick the best solution (make a plan)

1. She should turn off the stove

2. Put the pan down3. Grab the fire

extinguisher4. Call for some help

Please complete

the worksheet

Review- STEP Model1. Say the problem2. Think of solutions3. Explore consequences4. Pick the best solution

** We are constantly doing this throughout our day as we encounter problems (big or small)

Small problem: I brought chicken and rice to warm up for lunch today but there are no

eating utensils in my lunch bag. 1. Say the Problem- I forgot my fork. I don’t have a fork to eat my lunch

4. Pick the best solution

2. Think of solutions 3. Explore consequences

I could eat with my hands My fingers would get messy and I’d look like an animal

I could go get a fork from the cafeteria

I’d have to walk down there but then I’d get to eat

I could not eat my lunch until I get home

I’ll get hungry and probably cranky

Big Problem: I broke my leg over the weekend and now a large cast up my leg.

My mom says I have to go to school tomorrow.

1. Say the problem

4. Pick the best solution

2. Think of solutions 3. Explore consequences

Let’s watch a show…And see how the characters use the STEP Model

More examplesXbox One vs. PS4

https://www.youtube.com/watch?v=gZA2770_f84

- Watch Sheldon and Amy determine possible solutions and explore consequences

2. Think of solutions 3. Explore consequences

Getting both Needing a new entertainment system- more money

Flip a coin Didn’t like the answer from flipping

Pick one See how it works, could return

Sometimes the best solution means giving something up you want to do or doing something

you don’t really want to do

Situation: ELA teacher wants you to write 3 sentences about what you have just read but you say you are too tired to write.

Say the problem

Pick best solution:

2. Think of solutions 3. Explore consequences

Type it out Boring, but wouldn’t have to write

Ask for a scribe Get the work done

Write 1 to 2 Do the rest for homework or study block

Just get over it and do it It will be done quickly