process fundamentals & process flow analysis(2)

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  • 8/10/2019 Process Fundamentals & Process Flow Analysis(2)

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    Process Fundamentals &

    Process Flow Analysis

    Course Instructor

    Dr. N. Sambandam

    _______________________________________________

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    12/1/2014 4

    97% NVA3%VA

    Most Process Improvement

    . . . Achieve this . . .

    97% NVA

    Teams Attack this . . .

    Typical Value Stream Ratio of

    Value-Added to Non-Value-Added Activity

    . . . and Ignore this

    Source: C. Fiore;Lean Strategies for Product Development,ASQ, 2003

    Wheresthe Real

    Opportunity?

    The Process Improvement Pitfall

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    TYPES OF PRODUCTION

    1. PROJECT

    2. UNIT/BATCH3. MASS

    4. CONTINUOUS

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    PROCESSING OPERATIONS

    1) BASIC PROCESSES - SHORT MOVEMENTS

    2) SECONDARY PROCESSES - HIGH PRECISION

    3) OPERATIONS TO ENHANCE PHYSICAL PROPERTIES - LARGE VOLUME OF

    4) FINISHING OPERATIONS INFORMATION FOR PROCESSING.FMS: IT IS A SYSTEM WHERE ADVANTAGES OF BATCH & PROCESS COMBINED

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    Customer order decoupling point

    Raw

    Materials

    Components Semi

    Finished

    Finished

    Goods

    ENG PROD PROD PROD

    SUPPLIER CLIENT

    Production Based on Forecast

    Stock PointProduction Based onCustomer Order

    Engineer -to-Order

    Make-to-Order

    Assemble-to-Order

    Make to Stock

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    MANUFACTURING STRATEGY AND LEAD TIME

    Design Purchase Manufacture Assembly Ship

    Delivery Lead Time

    Inventory Manufacture Assembly Ship

    Delivery Lead

    Time

    Manufacture Inventory Assembly Ship

    Delivery Lead Time

    Manufacture Inventory Assembly Ship

    Delivery Lead Time

    Engineerto order

    Make toorder

    Assemblyto order

    Make tostock

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    PRODUCTS & VOLUMES (PV) LAYOUT & MATERIAL FLOW (LF)

    Manufacturing Outputs: D, C, Q, P, F, I

    Products & Volumes: HV/U, HV/B, HV/MV,

    LV/M, One product/very high volume

    Layouts and Material Flow: PL, LL, CL, RL

    Level of Manufacturing Capability: Infant,Industry Average, Adult, World Class

    Manufacturing Levers: HR, OS, PPC,Sourcing, Process Tech., Facilities

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    COMPETITIVE ANALYSIS

    Delivery Cost Quality Performance Flexibility Innovativeness

    1. Time2. Reliability

    Factory cost 1. Rework2. Defects3. Warranty

    1. Standard2. Advanced Attributes

    1. 22 weeks2. 60%

    440,00Per unit

    1. $2,0002. 3 defects3. 4%

    1. 52. 3

    Company- current

    1. 25 weeks2. 50%

    $35.000Per unit

    1. 42. 2

    Market

    1. 20 weeks

    2. 70%

    $40,000

    Per unit

    1. 5

    2. 3

    Strong

    competitor

    1. 17 weeks2. 755

    $37,000Per unit

    1. $1,0002. 1.5 defects3. No target

    1. 52. 4

    Company- Target

    O M M MMarket

    Qualifying;Order

    winning

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    COMPETITIVE ANALYSIS

    ProductFamily

    Cost(Importance)

    Cost(Currentlevel)

    Quality(Importance)

    Quality(CurrentLevel)

    Delivery(Importance)

    Delivery(CurrentLevel)

    Flexibility(Importance)

    Flexibility(CurrentLevel)

    cable 30 Verystrong

    40 Weak 20 Even 10 weak

    PrintedCircuits

    20 VeryWeak

    50 Even 20 Strong 10 Strong

    CopperRod

    20 Strong 40 Strong 30 VeryStrong

    10 weak

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    A Flow Line for Production orService

    Flow Shop or Assembly Line Work Flow

    Raw materialsor customer

    Finisheditem

    Station2

    Station3

    Station4

    Material

    and/or

    labor

    Station1

    Material

    and/or

    labor

    Material

    and/or

    labor

    Material

    and/or

    labor

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    A U-Shaped Production Line

    1 2 3 4

    5

    6

    78910

    In

    Out

    Workers

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    Process Layout

    Process Layout - work travels

    to dedicated process centers

    Milling

    Assembly

    & Test Grinding

    Drilling Plating

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    Functional Layout

    Gearcutting

    Mill Drill

    Lathes

    Grind

    Heattreat

    Assembly

    111

    333

    222

    444

    222

    111

    444

    111 33311112222

    222

    3333

    111

    444

    111

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    Cellular Manufacturing Layout

    -1111 -1111

    222222222 - 2222

    Assembly

    3333333333 - 3333

    44444444444444 - 4444

    Lathe

    Lathe

    Mill

    Mill

    Mill

    Mill

    Drill

    Drill

    Drill

    Heat

    treat

    Heat

    treat

    Heat

    treat

    Gear

    cut

    Gear

    cut

    Grind

    Grind

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    Process Selection and System Design

    Forecasting

    Product andservice design

    Capacity

    planning

    Facilities and

    Equipment

    Layout

    Work

    design

    Processselection

    Technological

    change

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    PRODUCT LIFE CYCLE

    DEMAND 1

    23

    GROWTH STABILITY DECLINE

    TIME

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    Process Analysis

    Process Flowcharting

    Types of Processes

    Process Performance Metrics

    OBJECTIVES

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    Process Analysis Terms

    Process: Is any part of anorganization that takes inputs and

    transforms them into outputs Cycle Time: Is the average successive

    time between completions ofsuccessive units

    Utilization: Is the ratio of the timethat a resource is actually activatedrelative to the time that it is available

    for use

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    Process Flowcharting

    Defined Process flowcharting is the use of a

    diagram to present the major

    elements of a process The basic elements can include tasks

    or operations, flows of materials orcustomers, decision points, and

    storage areas or queues

    It is an ideal methodology by which tobegin analyzing a process

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    lowchart Symbols

    Tasks or operations Examples: Giving anadmission ticket to a

    customer, installing a engine

    in a car, etc.

    Decision Points Examples: How much change

    should be given to a

    customer, which wrench

    should be used, etc.

    Purpose and Examples

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    Examples: Sheds, lines of

    people waiting for a service,

    etc.

    Examples: Customers moving

    to a seat, mechanic getting a

    tool, etc.

    Storage areas or

    queues

    Flows of materials or

    customers

    Purpose and Examples

    lowchart Symbols

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    Example: Flowchart of Student

    Going to School

    Yes

    No

    Goof

    off

    Go to

    school

    today?

    Walk to

    class

    Drive to

    school

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    Types of Processes

    Single-stage Process

    Stage 1

    Stage 1 Stage 2 Stage 3

    Multi-stage Process

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    Types of Processes (Continued)

    Stage 1 Stage 2

    Buffer

    Multi-stage Process with Buffer

    A buffer refers to a storage area betweenstages where the output of a stage isplaced prior to being used in a

    downstream stage

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    Other Process Terminology

    Blocking

    Occurs when the activities in a stage must stopbecause there is no place to deposit the item justcompleted

    If there is no room for an employee to place a

    unit of work down, the employee will hold on to itnot able to continue working on the next unit

    Starving

    Occurs when the activities in a stage must stopbecause there is no work

    If an employee is waiting at a work station andno work is coming to the employee to process,the employee will remain idle until the next unitof work comes

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    Other Process Terminology(Continued)

    Bottleneck Occurs when the limited capacity of a

    process causes work to pile up or becomeunevenly distributed in the flow of a

    process If an employee works too slow in a multi-

    stage process, work will begin to pile upin front of that employee. In this is casethe employee represents the limited

    capacity causing the bottleneck.

    Pacing Refers to the fixed timing of the

    movement of items through the process

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    Other Types of Processes

    Make-to-order

    Only activated in response to an actualorder

    Both work-in-process and finished goodsinventory kept to a minimum

    Make-to-stock

    Process activated to meet expected or

    forecast demand Customer orders are served from target

    stocking level

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    Process Performance Metrics

    Operation time = Setup time +Runtime

    Throughput time = Average time fora unit tomove through the

    system

    Velocity = Throughput time

    Value-added time

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    Process Performance Metrics(Continued)

    Productivity = Output

    Input

    Utilization = Time Activated

    Time Available

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    Cycle Time Example

    Suppose you had to produce 600 units in 80hours to meet the demand requirements of aproduct. What is the cycle time to meet this

    demand requirement?

    Answer: There are 4,800 minutes (60minutes/hour x 80 hours) in 80 hours. So the

    average time between completions would haveto be: Cycle time = 4,800/600 units = 8 minutes.

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    Process Throughput TimeReduction

    Perform activities in parallel

    Change the sequence of activities

    Reduce interruptions