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    Process ViewProcess View

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    Introduc tionIntroduc tion

    ProcessProcessBusi ness ProcessBusi ness Process

    Ree ng ineeri ngRee ng ineeri ng Initia tiveInitia tive Fea tureFea ture

    Various formsVarious forms

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    Wh a t is a Process?Wh a t is a Process?

    S truc tured g roup of ac tivitiesS truc tured g roup of ac tivitiesMeasured, rela ted a nd link ac tivitiesMeasured, rela ted a nd link ac tivities

    To produce defi n ite ou tpu tTo produce defi n ite ou tpu tFor specific cus tomer or mar ke tFor specific cus tomer or mar ke t

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    Fea tures of a processFea tures of a process

    Th ey h ave cus tomers (i nter nal a ndTh ey h ave cus tomers (i nter nal a ndex ter nal)ex ter nal)

    Occur across or be twee n or ga n iza tionalOccur across or be twee n or ga n iza tionalun itsun itsIt h as be g inn ingIt h as be g inn ing

    It h

    as e ndIt h

    as e nd

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    Busi ness ProcessBusi ness Process

    A seque nce of ra tionally link ed ac tivities A seque nce of ra tionally link ed ac tivitiesTo mee t defi n ite or ga n iza tional objec tivesTo mee t defi n ite or ga n iza tional objec tives

    Reco gn izable i nterfaces a ndReco gn izable i nterfaces a ndor ga n iza tional u n itsor ga n iza tional u n its

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    E xamples of Busi ness ProcessE xamples of Busi ness Process

    Developi ng a new produc tDevelopi ng a new produc tOrderi ng goods from a supplier Orderi ng goods from a supplier

    Crea ting a mar ke ting pla nCrea ting a mar ke ting pla nInsura nce claim processInsura nce claim processMedi claim processMedi claim process

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    Main eleme nt s of a processMain eleme nt s of a process

    Objec tObjec t P h ysical or i nforma tionalP h ysical or i nforma tionalE nt itiesE nt ities Or ga n iza tionsOr ga n iza tions Func tionsFunc tions Perso nPerso n

    Ac tivities Ac tivities Opera tionalOpera tional Ma na gerialMa na gerial

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    Ree ng ineeri ngRee ng ineeri ng

    It is a me th od of procedural a nalysisIt is a me th od of procedural a nalysisTo ma ke a process more efficie ntTo ma ke a process more efficie nt

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    S ta ges of Ree ng ineeri ngS ta ges of Ree ng ineeri ng

    Realiza tionsRealiza tionsE sse nt ialsE sse nt ials

    Re th inkRe th inkRedesi gnRedesi gnRe toolRe tool

    Reevalua tion Reevalua tion

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    Ree ng ineeri ng Initia tivesRee ng ineeri ng Initia tives

    Ree ng ineeri ng a lar ge busi nessRee ng ineeri ng a lar ge busi nessMa na g ing a lar ge ree ng ineeri ng in itia tiveMa na g ing a lar ge ree ng ineeri ng in itia tive

    Ma na g ing a c h a ng e i n ree ng ineeri ng Ma na g ing a c h a ng e i n ree ng ineeri ng in itia tivein itia tive

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    Forms of Ree ng ineeri ngForms of Ree ng ineeri ng

    Sys tem Ree ng ineeri ngSys tem Ree ng ineeri ngInfras truc ture ree ng ineeri ngInfras truc ture ree ng ineeri ng

    Busi ness process ree ng ineeri ngBusi ness process ree ng ineeri ng

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    Sys tems Ree ng ineeri ngSys tems Ree ng ineeri ng

    E ffec tive U tiliza tion of Hardware, sof twareE ffec tive U tiliza tion of Hardware, sof twarea nd tec h n ical Perso nn ela nd tec h n ical Perso nn el

    Ca te gorized i ntoCa te gorized i nto Hardware ree ng ineeri ngHardware ree ng ineeri ng Sof tware ree ng ineeri ngSof tware ree ng ineeri ng

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    Hardware Ree ng ineeri ngHardware Ree ng ineeri ng

    Radical S h if t in Compu ter equipme nt /Radical S h if t in Compu ter equipme nt /tec h nolo gytec h nolo gy

    It is do ne wh

    e never new tech

    nolo gyIt is do ne wh

    e never new tech

    nolo gybecomes easily available a nd affordablebecomes easily available a nd affordableMore E xpe nsiveMore E xpe nsive

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    Sof tware Ree ng ineeri ngSof tware Ree ng ineeri ng

    Use of sof tware for produc t / processUse of sof tware for produc t / processdesi gndesi gn

    Sof tware based tech

    nolo gySof tware based tech

    nolo gy Compu ter aided desi gn (CAD)Compu ter aided desi gn (CAD) Compu ter aided ma nufac turing (CAM)Compu ter aided ma nufac turing (CAM) Compu ter i nte gra ted ma nufac turing (C IM)Compu ter i nte gra ted ma nufac turing (C IM)

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    CADCAD

    It is a tec h n ique used for desi gn ing produc ts a ndIt is a tec h n ique used for desi gn ing produc ts a ndprocess o n a compu ter.process o n a compu ter.Compu ter sys tem assis ts i n th e crea tion ,Compu ter sys tem assis ts i n th e crea tion ,

    modifica tion , a nalysis a nd op timiza tion of amodifica tion , a nalysis a nd op timiza tion of adesi gn .desi gn .It incorpora tes compu ter grap h ics.It incorpora tes compu ter grap h ics.Be nefitsBe nefits Increases produc tivityIncreases produc tivity Improveme nt in quali ty of produc t or process.Improveme nt in quali ty of produc t or process. S ta ndardized a nd desi gn docume nta tion .S ta ndardized a nd desi gn docume nta tion .

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    CAMCAMUsed to co nt rol th e processi ng equipme nt .Used to co nt rol th e processi ng equipme nt .It suppor ts ma nufac turing opera tions.It suppor ts ma nufac turing opera tions.

    Au toma ted mac h ines performs varie ty of Au toma ted mac h ines performs varie ty of

    opera tions based o n th

    e i ns truc tions receivedopera tions based o n th

    e i ns truc tions receivedform th e compu ter.form th e compu ter.Be nefitsBe nefits Reliable i nforma tion inpu tsReliable i nforma tion inpu ts Co nsis te nt produc t quali tyCo nsis te nt produc t quali ty Reduc tion in labor cos tsReduc tion in labor cos ts Be tter co nt rol & ma na geme nt of equipme nt / ma terial.Be tter co nt rol & ma na geme nt of equipme nt / ma terial. Improveme nt in produc tion ra te.Improveme nt in produc tion ra te.

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    C IMC IM

    It incorpora tes all th e e ng ineeri ng func tion It incorpora tes all th e e ng ineeri ng func tion of CAD / CAM a nd busi ness fu nc tion .of CAD / CAM a nd busi ness fu nc tion .

    Busi ness fu nc tion Busi ness fu nc tion Order e nt ryOrder e nt ry Cos t accou nt ingCos t accou nt ing Pay rollPay roll Cus tomer billi ng .Cus tomer billi ng .

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    Infras truc ture Ree ng ineeri ngInfras truc ture Ree ng ineeri ng

    It includes people , process , tec h nolo gyIt includes people , process , tec h nolo gya nd resources.a nd resources.

    Res truc turing of e nt ire or ga n iza tion for Res truc turing of e nt ire or ga n iza tion for improveme nt .improveme nt .Res truc turing of th e or ga n iza tion .Res truc turing of th e or ga n iza tion .

    Commu n ica tion pa tter n .Commu n ica tion pa tter n .Job sa tisfac tion of employees.Job sa tisfac tion of employees.S kill requireme nt sS kill requireme nt s

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    Busi ness Process Ree ng ineeri ng Busi ness Process Ree ng ineeri ng

    (BPR)(BPR)Me th odical , pro g ressive move towardsMe th odical , pro g ressive move towardsth e cri tical exami na tion .th e cri tical exami na tion .

    Re th

    ink ing , redesi gn a nd impleme nta tion Re th

    ink ing , redesi gn a nd impleme nta tion of redesi gn ed process.of redesi gn ed process.It also referred as busi ness processIt also referred as busi ness processimproveme nt .improveme nt .Redesi gn of exis ting busi ness process.Redesi gn of exis ting busi ness process.

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    Fea tures of BPRFea tures of BPR

    Process Orie nta tion .Process Orie nta tion .Projec t goal.Projec t goal.Rule brea kingRule brea kingCrea tive use of tec h nolo gy.Crea tive use of tec h nolo gy.Combi n ing several job i nto o ne.Combi n ing several job i nto o ne.Dece nt raliza tion of decisio n ma king au th ority.Dece nt raliza tion of decisio n ma king au th ority.

    Multiple versio ns of processes.Multiple versio ns of processes.Ch ec ks a nd co nt rols are reduced.Ch ec ks a nd co nt rols are reduced. A si ng le poi nt of co ntac t for a cus tomer. A si ng le poi nt of co ntac t for a cus tomer.

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    Func tional Divisio nFunc tional Divisio n

    Process depar tme ntaliza tion .Process depar tme ntaliza tion .Purpose depar tme ntaliza tion .Purpose depar tme ntaliza tion .

    BPR a nd fu nc tional divisio n .BPR a nd fu nc tional divisio n .BPR a nd divisio n labor.BPR a nd divisio n labor.

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    Tec h nolo gy as process e nabler Tec h nolo gy as process e nabler

    Impac t of tec h nolo gy in ma nufac turing .Impac t of tec h nolo gy in ma nufac turing . Au toma tion . Au toma tion .

    F lexible ma nufac turing sys temsF lexible ma nufac turing sys temsRobo tics.Robo tics.

    Au toma ted Global Ve h icles Au toma ted Global Ve h icles

    Au toma ted s tora ge a nd re trieval sys tems. Au toma ted s tora ge a nd re trieval sys tems.

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    Adva nta ges of Au toma tion Adva nta ges of Au toma tion

    Improveme nt in produc tivity.Improveme nt in produc tivity.E fficient use of ma terial.E fficient use of ma terial.

    Improveme nt in th e quali ty of ma terial.Improveme nt in th e quali ty of ma terial.Improveme nt in wor k e nvironme nt for th eImproveme nt in wor k e nvironme nt for th ewor kerswor kers

    Reduced fac tory lead time.Reduced fac tory lead time.

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    Disadva nta ges of Au toma tionDisadva nta ges of Au toma tion

    Ne ga tive feedbac k form th e employeeNe ga tive feedbac k form th e employeeHigh in itial inves tme ntHigh in itial inves tme nt

    High er level mai nte na nce needed.High er level mai nte na nce needed.Less flexibleLess flexibleRequireme nt of tec h n ical ma npower Requireme nt of tec h n ical ma npower

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    Mappi ng a n exis ting Mappi ng a n exis ting

    processprocessProcess desi gn a nd newProcess desi gn a nd new

    process valida tionprocess valida tion