Processes & Procedures in a Library Environment

Dr. Ruwan Gamage

Senior Assistant LibrarianUniversity of Moratuwa

Main processes in a library

1. Acquisition (ප්‍ර�තිග්‍ර�හණය)2. Cataloguing &     Classification ( සුචිකරණයහ වර්ගීකරණය)3. Circulation (සං�සංරණය)4. Periodicals Control ( ව ර සංඟර ප්‍ර ලනය)

Also applicable as modules for automation

Collection Development( එකතුසං�වර්ධනය)Acquisition (ප්‍ර�තිග්‍ර�හණය) - Suppliers (සං�ප්‍රයුම්කර�වන්), Invoices ( ඉන්වොව යිස් හ වොවනත්ගිණුම්කටයුතු), Donations (ප්‍රරිත්‍යා' ග්‍ර),Audit queries (online resources ( ජා ලග්‍රත්‍යා සංම්ප්‍රත්))

Maintenance (නඩත්තුව) - Binding (බැ�ඳුම්), Repair (අළුත්ව�ඩිය ) 

Weeding out - withdrawal ( ඈත්කිරීම), discarding ( බැ�හ�රකිරීම), writing off ( කප්‍ර හ�රීම) - With the approval of the Library Committee 

Technical Services

Cataloguing (සුචිකරණය)Classification (වර්ගීකරණය)Reclassification ( න�වත්‍යා වර්ගීකරණය)Indexing (අනුක4මණික කරණය)Metadata/keywords (වොමට දත්ත්‍යා/ මුල් ප්‍රද)

Cataloguing (සුචිකරණය)

Classification

UDC - Universal Decimal ClassificationDDC - Dewey Decimal Classification

A standard notation given according to the subject/discipline

Photography

ArtMedicine

Indexing

Index cards

Reader Services ( ප්‍ර ඨක වොස්ව )

Circulation (සං�සංරණය)    Lending ( බැ�හ�ර දීම)    Return ( න�වත්‍යාභා ර දීම)    Renewals ( අළුත්කිරීම)    Reservation ( වොවන්කිරීම)Facilities Management ( ප්‍රහසුකම් සං�ප්‍රයීම)    Users with special needs ( විවො>ෂ අවශ්‍ය'ත්‍යා සංහිත්‍යාපුද්ග්‍රලයන්)    Discussion (සං කච්ඡා )    Sanitary facilities ( සංනීප්‍ර රක්ෂක අවශ්‍ය'ත්‍යා )    Drinking water ( වොබැ න වතුර)    Food & beverages ( ආහ ර ප්‍ර න)    Free & Open access ( නිදහස් හ විවJත්‍යා වොප්‍ර�ව්ශ්‍යය)

Reader Services ( ප්‍ර ඨක වොස්ව )

Policy (ප්‍ර�තිප්‍රත්තිය)

Opening time - night? O/T, staff transportLending period - available resourcesMembership - outsiders? Behaviour - talking inside, wearables, food policy

Reader Services ( ප්‍ර ඨක වොස්ව )

Tools (වොමවලම්)

User guidesLeafletsInstructional booklets/web pagesDemonstrationsCall numberShelf orderShelf labels

Periodicals Control ( ව ර සංඟර ප්‍ර ලනය)Different kind of resource

Selection - budget, time of year, recommendationsFrequency - disorders, missingLending? normally not allowed!

Donations - easy! Not accessioned!!

Services

ReferenceCurrent AwarenessSelective DisseminationTeaching Information SkillsResearch Assistance - Downloading articles, guidance...Document Delivery - British LibraryInter Library Lending - Common form

Bindery

Book binding - specially when RFID is in operationLoose leavesJournal bound volumesRepairing

Theses & dissertations - economic gain

Office management

Records managementCommunication managementHuman Resources management

Interpersonal communication

Face to faceTelephoneEmailOnline chat - ask a librarian serviceWeb to phone

Video conferenceAudio conference

BlogsWikisInteractive web sites

Web 2.0Library 2.0

User education

Cinema/TV show/DocumentarySpeechesGroupwork/testIndividual work/test

Audio/video to manyMachine learning (e/m)One to many (large group)One to many (smaller groups)Many to manyOne to one

Library staff

Professional staff (AQ, TS, RS, Ref, User edu)Administration staff (Admin, Records, Bindery) Para-professionals (AQ, TS, RS)Support staff

Library Staff

Librarian

P P P

PP PP PP

S

A

VC

R

Head of the Inst

Head of the Lib = Dean

Head - Admin (Univ)

Heads of Depts

Head - Admin (Lib)

Motivation of staff

Fair governanceRelaxed working environmentIncentives - financial, non-financial (job security, achievements...) Verbal motivation - positive thinkingPraise/recognitionAcceptanceJob enrichmentPromotion opportunities

Institutions

UNESCO - United Nations Educational Scientific and Cultural OrganizationIFLA - International Federation of Library Associations and InstitutionsSLLA - Sri Lanka Library AssociationALA - American Library AssociationCILIP - Chartered Institute of Library and Information ProfessionalsNLDSB - National Library & Documentation Services BoardNILIS - National Institute of Library & Information ScienceULA - University Librarians AssociationSCOLIS - Standing Committee on Library & Information Science

Standards

ISBN - International Standard Book NumberISSN - International Standard Serial NumberMARC - MAchine Readable CatalogueOAI - Open Archives InitiativeZ 39.50 - Common Gateway

Legal deposit

National ArchivesNational Museum Library, The British Museum Library, University of Ceylon (Peradeniya University Library)Sri Lanka National Library Services Board (SLNLSB)

Legal deposit

Printing Pressess1. Printing presses Ordinance, No. 16 of 1902.2. Printing Presses (Amendment) Act, No. 20 of 1951.3. Printing Presses (Amendment) Act ,No. 22 of 1955.4. Printing Presses (Amendment) Act ,No. 26 of 1983.

Printers and Publishers1. Printers and Publishers Ordinance , No. 01 of 1885.2. Printers and Publishers (Amendment) Act, No. 28 of 1951.3. Printers and Publishers (Amendment) Act No. 6 of 1976.4. Printing and Publishers (Amendment) Act No. 27 of 1983.

Newspaper1. Newspaper Ordinance, No. 05 of 1839.2. Newspaper (Amendment) Act, No. 18 of 1951.3. Newspaper (Amendment) Act, No. 05 of 1976.

Computer Parts/Accessories

CPUCasingMonitorKeyboardMouseSpeakers

ProcessorHard diskDVD driveCombo driveNetwork cardSound card

New media

CD-ROM (Compact disk-Read Only Memory)DVD (Digital Versatile/Video Disk)

Multimedia ( බැහු ම ධ')

Text + Audio (Sound) + Video + Images + Animation

Single file or multiple filesPackaged in CD/DVD or delivered through Web.

Library automation

Library OPAC (On-line Public Access Catalogue) 

AQ / TS / RS / PER

Library automation

WinISIS Database (Catalogue)

ABCD/ Koha

Library automation

WinISIS

• Member of CDS/ISIS family• Free• Developed with UNESCO support• Current version 1.5 Build 3 (No longer updated)• Network version available• Can use GenISIS to upload into the Web.

• Bibliographic data• Link facility to full text/graphics

Security

Library staffSuitable physical barriers (wire mesh, glass walls etc.)

Security gatesRFID systemsRattle tapesCCTV Cameras

Traditional

Modern