procter & gamble developed convenience companions consumer robotics (‘bots)

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Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

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Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS). MULTIPLE ‘BOTS FROM A COMMON ($30) TECHNOLOGY PLATFORM. SECURITY. CLEANING. Home Safety System ‘Bot. Patrols house while you sleep, work, or vacation No Installation - Works right out of the box Home safety - PowerPoint PPT Presentation

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Page 1: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Procter & Gamble DevelopedCONVENIENCE COMPANIONSCONSUMER ROBOTICS (‘BOTS)

Page 2: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

MULTIPLE ‘BOTS FROM A COMMON ($30) TECHNOLOGY

PLATFORM

CLEANING

SECURITY

Page 3: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)
Page 4: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

• Patrols house while you sleep, work, or vacation• No Installation - Works right out of the box• Home safety

– Temperature (risk of freezing pipes or fire)– Gas and water leaks (washing machine, roof, bath)– Smoke (listens for ceiling smoke alarms)

• Intruder deterrence & detection– Makes sounds to suggest home occupied– Motion sensors

• Uses cordless phone to call numbers you specify– Pager, cell phone, neighbor, relative

Home Safety System ‘Bot

Page 5: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Why Safety/Security • High-order need

– People will pay whatever it takes to feel safe

• “Home safety system” very appealing!– “Does everything I need”

• Intruder deterrence & detection plus leaks, fire

– Installation ease – just plug it in

• 52% purchase intent at “reasonable price”– Will improve; 37% fence sitters

• $353 mean “reasonable price”, $200 median

Page 6: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

‘BOTS HAVE “WOW” ONE OF THE MOST LONG-DESIRED (BUT NEVER

AVAILABLE) PRODUCTS EVER TO COME TO MARKET - - LOWER INITIAL ADVERTISING COSTS

Sony sold out $100 million in a few hours by word of mouth

Page 7: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

THE SWEET SPOT

Fun, Companion-

ship

Functional

Increasing Automation

Increasing Human Interaction

Clean Air bot                       

Page 8: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

$30 MASS-PRODUCED ‘BOTS ARE ON-TRACK TO BE THE “MODEL T” OF THIS

CENTURY

$4,500 Dyson vacuum$140,000 Cyberguard $4999 ISR avatar

5X cost at $149.95 retail

Page 9: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

$149.95 PROFIT STRUCTURE

$4.94

$11.45

$14.97

$44.70

$30.00 $42.94

Warranty/Returns

SGA

Sales & Merchandising

Trade Margin

Manufactured Cost

Profit

Profit

Trade Margin

Unit Mfg Cost

Page 10: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

MULTIPLE SALES INTO A SINGLE HOME BY FUNCTION

CLEANING

SECURITY

Page 11: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

CONTINUING SALES VIA PLANNED OBSOLESENCE AND UPGRADE

ACCESSORIES (PC model)

THE LATEST AND GREATEST

PAINFULLYOBSOLETE

FADING FAST

Page 12: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

EXISTING MARKETS(INITIAL FOCUS)

• $640 MILLION sales of manual brooms, mops, and dusters;

• $5.1 BILLION U. S. market for residential security devices and services;

• $2.4 BILLION in North American sales of manual carpet cleaners

Page 13: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

NEW-TO-THE-WORLD MARKETS(future development and patents)

• A remote PHYSICAL AMBASSADOR (projects your remote physical presence - - being in two places at once - an Avatar.)

• Remote INTELLIGENCE as a service (entities, security, companionship, elder care, pet monitoring, etc.)

Page 14: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

INITIAL (target) OUTLETS• Specialty Catalogs e.g. Hammacher

• QVC

• PetSmart

• Tupperware Parties

• Corporate Holiday Gift Packs

• E-commerce (P&G I-ventures)

• Comdex, Consumer Electronics Show

Page 15: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

SCALABLE REVENUES• SOFTWARE DOWNLOADS (new personalities

and functions)• ‘BOT RELATED SUPPORT SERVICES (e. g.

security monitoring, remote provision of intelligence)

• ‘BOT MAINTENANCE AND SERVICE CONTRACTS

• PURCHASE REBATES from service providers (MSN, ADT, ISP’s, Atlantic Bell)

Page 16: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

“RAZOR AND BLADES” REVENUESAUTOMATED USE OF CONSUMABLES PROVIDES FOR REVENUES FROM SALES OF CONSUMABLES

AND C0-BRANDING

BATTERY PACKS

Page 17: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

REVENUE FROM AGGRESSIVE PATENTING

• Exclusive Licenses to key Patents and Patents Pending (from P&G)

• “Frequent Filing” around early consumer experiences and marketing research

• Filing patents on new to the world Business Models (e. g. remotely provided intelligence.)

Page 18: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

THE INVESTMENT OPPORTUNITY

• SIZE OF POTENTIAL MARKETS NOT CONSTRAINING

• $217 MILLION SALES IN 2004• PROFITABLE OPERATIONS

BEGINNING IN 2003.

MULTIPLE LIQUIDITY EVENTS • PRODUCTS TARGETED TO

STIMULATE FORTUNE 50 INVESTMENTS.

• DEVELOPING NEW, HIGH-VISIBILITY MARKETS TO STIMULATE IPO.

Annual Sales

0

50

100

150

200

250

2001 2002 2003 2004Millions

Page 19: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

THE INVESTMENT$4.0 MILLION CAPITAL NEED

2001 $2.9 MILLION operating cost

2002 $1.1 MILLION operating cost

2003 $12.9 MILLION operating income

2004 $37.8 MILLION operating income

Page 20: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

DISCUSSION

Page 21: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Segment ProfileFunctional Needs

• Needs More Time (automation)

• Gives a better result (always clean, fresh)

• Needs More Security

Aspirations• Stress Relief (save time, provide service,

pleasant experience ie. Aromatherapy)

• Companion/Amusement (sounds, movements, reactions, interactions or no interactions)

• Self / External Image (I’ve Got One!)

• Appearance (polarizing, distinctive, elegant, fun)

• Background Story

Page 22: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Initial Segments

• Professional women - - Women Entrepreneurs, Managers, Travelers

• Pet Owners

• Upscale Technophiles

• People buying Gifts for these Segments

• College Startup Gift Packs and Wedding Registries

Page 23: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Sample Media

• Working Woman Magazine

• Delta Airlines Sky Magazine

• Frequent Flyer Points Redemption / offers

• Internet Presence at Robotics Clubs, and iVillage.com

• Quality Value Channel (QVC)

Page 24: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

REVENUE STREAMS • SALES OF ‘BOT UNITS

• HARDWARE ACCESSORIES (PC model)

• CO-BRANDING and PROMOTIONS of consumer goods

• SOFTWARE DOWNLOADS and SERVICES (SCALABLE)

• PROMOTIONS & PATENT LICENSING

Page 25: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Consumer Ranking of ‘Bot Benefits (n=454)

1. Device that mops floors while you sleep

2. Patrolling home security system

3. Moving air purification device*

4. Device that picks hair out of carpets & rugs*

5. Device that kills weeds & sows grass seed

*especially appealing to pet owners

Page 26: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Results of “Dusty’s” Initial Qualitative In-Home Testing

• Enthusiastic response

• Overwhelming agreement they would use product daily

– 2.5-3x normal consumption of consumables

• Belief that Dusty random pattern does cover floor

• Numerous improvement suggestions

Page 27: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

Why Hard Surface Floor Cleaning • Unmet consumer need

– Saving even a few minutes is important

– Wet mopping is hated• Uses only quiet time she has

• Huge market opportunity– $400 million Swiffer, WetJet eventually bigger

– Bots’ automation 2.5-3x consumables usage

• Requires both robotic and cleaning competencies

Page 28: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

MARKETING PLANS• Recruiting Marketing Officer likely with CEO • P&G Marketing and external specialists • Target Segments (Time Starved Women, Pet

Owners, Gift Buyers), Target Media• Use News (WOW), sampling, demonstration,

targeted advertising to generate WOM Buzz.• Marketing Alliance Options for revenue and

credibility

Page 29: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)

REVENUE FROM PROMOTIONAL DESIGNS AND SOFTWARE

HIGH VISIBILITY IS KEY TO ADVERTISNG

Page 30: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)
Page 31: Procter & Gamble Developed CONVENIENCE COMPANIONS CONSUMER ROBOTICS (‘BOTS)
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