procurement to the people - coupa bourne leisure webcast
DESCRIPTION
Bourne's business drivers and challenges Their strategy for getting board approval How they persuaded skeptical users Why suppliers came on board Results - including a higher profile for procurement!TRANSCRIPT
Procurement to the People
How Bourne Leisure Deployed Coupa Successfully
Simon Hurst Principal Solutions Consultant Xoomworks [email protected]
Alex Kleiner General Manager EMEA Coupa [email protected]
Hazel Brench P2P Project System Manager Bourne Leisure
Speakers
Agenda
} Coupa Overview } Xoomworks & Coupa } Bourne Leisure Success Story } Q&A
There’s no doubt that Coupa have been the major “disruptive” force in the purchase to pay / spend management software world over the last 3 years or so. A consumer technology type look and feel to their products set them apart from the traditional ERP providers, and rapid development of new products (now taking them into sourcing and spend analytics as well as their transactional core expertise) has been impressive.
Peter Smith Managing Editor Spendmatters October 2nd 2013
The Leader in Cloud Spend Optimization
88%+ Spend Under Management
99.99% Up3me Hosted in the Cloud
97% + Renewal Rate
3-‐6 Months Average
Deployment
450+ Successful Customers
Founded in 2006, released first product 2007, headquartered in San Mateo, CA
120%+ growth 6 consecutive years
100% employee growth
100% growth in Coupa users
Our Mission: Deliver so/ware innova3on that breeds responsible spending while impac9ng
the company bo<om line.
©2013 Coupa Software, Inc.
#1 Ease of Use & Adop3on
#1 Technology PlaRorm
#1 Customer Sa3sfac3on
#1 Time to Benefit
A Unified Suite of Financial Applications
450+ Customers
100+ Countries
21+ Languages
50+ Currencies
120B+ Annual Spend
1M+ Suppliers
100% Mobile
99.99% Uptime
Invoicing Expenses
©2014 Coupa Software, Inc
Coupa in EMEA
Strong growth in local operations 2011 - 2014
1) European HQ in London UK, with new offices in Frankfurt, Germany and Paris, France
2) Operations & Support Centre in Ireland
3) Customer count has doubled in 2 years, Headcount has doubled in 1 year, and Spend going through the system has increased by 10x in the last year alone, now accounting for Billions EUR annually.
4) Strong European partner network
5) Coupa INSPIRE ‘14 EMEA to be held in London on October 16th, 2014
http://get.coupa.com/inspire_emea_save.html
EMEA Population = 2.1B
Coupa receives highest scores for Current Offering and Strategy
The Forrester Wave™: eProcurement, Q2 2014 Analyst: Duncan Jones
Coupa Recognized as a Leader in eProcurement
“Coupa is the most customer-centric
organization with the most flexible
product.”
©2014 Coupa Software, Inc
How Bourne Leisure and Xoomworks delivered P2P successfully
It’s all about people
Procurement Transformation Specialists
Coupa EMEA Partner
Complete Procurement Framework addressing mechanics and behaviours
Xoomworks & Coupa
Bourne Leisure Properties
The Challenge
ENTREPRENURIAL SITES DIVERSE CATEGORY MIX
LEGACY OF LOCAL SUPPLY
3 DISTINCT COMPANIES SEASONAL STAFFING 50%+ NON OFFICE STAFF
EXEC BOARD USERS
SUPPLIERS
The People
Delivering the Right Message
EXECUTIVE SPONSORSHIP KEEP IT SIMPLE TACKLE THE NEGATIVES
FOLLOW UP CONCERNS SELL THE BENEFITS
DEDICATED SUPPLIER TEAM
USE INTERNAL TALENT FOR BRANDING AND COMMS INVEST IN TRAINING
Spread the Word
100% USER ADOPTION 89% E-INVOICING DELIVERING OVER 90%
PAYMENT ON TIME
EARLY PAYMENT DISCOUNTS
IMPROVED SUPPLIER RELATIONSHIPS
Measurable, meaningful success
KEEP IT SIMPLE PUT PEOPLE FIRST
ADDRESS NEGATIVES EARLY ON POSITIVE APPROACH TO ROLE CHANGES
SELL BENEFITS IN REAL TERMS USE IN HOUSE TALENT
Summary
Simon Hurst Principal Solutions Consultant Xoomworks [email protected]
Alex Kleiner General Manager EMEA Coupa [email protected]
Hazel Brench P2P Project System Manager Bourne Leisure
Wrap Up and Q&A
coupainspire.com
The Language of Success October 16, 2014
Coupa.com Live demo: coupa.com/demo Contact us: coupa.com/contact 650.931.3200 44.0.207.203.2043
xoomworks.com Contact us: [email protected] 44.0.207.400.6120
Thank you!