product lifecycle user support - damen group...damen cutter suction dredger 500 damen dop1515 with...

PRODUCT L IFECYCLE USER SUPPORT+

product lifecycle user support

iNteGrAted loGistic support WArrANty services trAiNiNG

spAres support & test eQuipMeNt MAiNteNANce MANAGeMeNt

techNicAl AssistANce MAiNteNANce, repAir & coNversioNs civil WorKs

DSNS pluS+MAXiMise fleet AvAilABility,MiNiMise lifecycle cost

your reliABle pArtNer throuGhout the lifecycle of your fleet

New assets with more and more advanced technology, aging of maintenance staff, limited qualified resources and defence budget cuts are just some of the challenges facing navies today.

To support our customers, Damen Schelde Naval Shipbuilding (DSNS) has developed a wide ranging product lifecycle user Support (pluS+) portfolio. With its pluS+ portfolio DSNS aims to support its customers in achieving the highest operational availability of their vessels against the lowest and controllable lifecycle costs. The DSNS pluS+ chain, as graphically presented below, contains a one stop shop philosophy to support our customers in operating and maintaining their vessels.

key beNifits:

Improvedfleetreadiness

Controlled lifecycle costing

Effective training solutions

Expert knowledge of your vessels

Glocal Technical support

Worldwide spares availability

GLocalrefitandmodernisationtoextend

your vessels’ lifetime

Support for your maritime infrastructure

MANAGEMENTMA�NTENAN�E�



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Good prepArAtioN is hAlf the BAttle

eighty percent of the operational availability and lifecycle costs are determined during the design and construction of each vessel.

We anticipate on this by including IlS programmes with our newly build products. With the inclusion of IlS programmes, DSNS retains a design to maintain principle. The DSNS pluS+ approach is based on the latest military and commercial standards to ensure the highest quality, according to, for example: ASD-S1000D, ASD-S2000M, ASD-S3000l, Mil-Stan1388-2B and Def-Stan0600.

iNteGrAted loGistic support (ils)

ils plus+ programs include:

logistic support analyses

lifecycle cost & availability, reliability and

maintainability calculations

Supply chain analyses

Facility and training analyses

Technical documentation solutions




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24/7 coMMitMeNt for locAl proBleM solviNG

Customer satisfaction is Damen’s prime objective. DsNs PLUs+ establishes a local presence during the warranty periods of newbuild vessels, in order to ensure the quality of your vessels.

We establish a day-to-day dialog on the ship’s performance, fast response times, 24/7 availability in case of emergencies and general problem solving.

WArrANty services




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sKills ANd KNoWledGe for optiMAl vessel perforMANce

DsNs strives to ensure your vessels perform optimally, for which knowledge and skills of the crew are paramount.

Therefore, we have designed a dedicated training approach which ensures crew and maintenance staff to have all the skills and knowledge required to carry out theirtasksefficientlyandsafely.Ourtrainingapproachbegins with individual training and turns gradually into team training for the ship’s crew. The DSNS pluS+ training approachisflexibleandwillbetailoredtoyourneeds.

trAiNiNG

trANsfer of techNoloGyDSNS pluS+ training is not limited to crew and maintenance personnel. We also offer shipbuilding transfer of technology (ToT) programmes. These programmes are in direct correlaton with the options we offer to build vessels at a location selected by our client. Through tailor-made programmes, we train yard personnel to enhance their building and yard management skills. This is one of the success factors for successful in-country building.

trAiNiNG eQuipMeNtDSNS pluS+ includes training equipment to enable you to perform training courses without using your ownvessels.Thisprovidesflexibilityinschedulingofyourfuturetrainingcourses.Thiswillhaveasignificantinfluenceonthevessel’soperationalavailabilityandlifecycle costs. We are continuously searching for innovative training solutions to reduce costs and increase the quality of training, including virtual reality applications in combination with serious gaming features.




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dsNs plus+ eNsures the correct pArt, At the riGht tiMe ANd plAce

One of the most significant causes of downtime for a vessel is not having the correct parts available.

Delivery times within the naval domain in certain circumstances can be relatively high. It is paramount that the correct parts are kept in stock to ensure fast delivery times and reducing the systems downtime to a minimum.

spAres support ANd test eQuipMeNt




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iNNovAtive solutioNs for optiMAl perforMANce

to manage your operational availability and associated costs during the lifecycle of your vessel, the key success factor is the ability to predict the future.

We use innovative preventive, predictive and optimised logistic solutions to achieve this. This provides a secured supply chain, prevention of unwanted events and upfront insight in system behavior.

MAiNteNANce MANAGeMeNt

increasing technological complexity and the adjoining increase of administrative data collection, a computerized maintenance management system is a powerful tool to stay in control of the maintenance process. DsNs can provide turn-key Computerized Maintenance Management system (CMMs) solutions or Maintenance up-loadable data which can be incorporated into your existing CMMs. to improve the operational availability and lifecycle costs we considers the lifecycle as a dynamic environment and manages the maintenance as such.

Our logistic management solutions aim for continuous improvement of the supply chain in order to reduce delivery times and increase logistic support availability. Obsolescence management, stock optimization services and our strong relations with our supplier base are amongst others the foundation of our maintenance management services.




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hiGhly sKilled techNicAl AssistANce At your preMises

As builder of naval vessels, DsNs has extensive knowledge of the technical characteristics of systems installed on board.

With this knowledge we can support you with health monitoring surveys, problem diagnosis/root cause analyses, problem solving, corrective and preventive maintenance. Withourglobalnetworkoffieldserviceengineerswecanimmediately provide support at your own premises. Remote maintenance support via augmented reality and condition monitoring are topics, which are currently under development. This supports our aims of continuing improve our provision of high quality assistance at a competitive price.

techNicAl AssistANce




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hiGh QuAlity, GloBAl solutioNs for MAiNteNANce, repAir & coNversioNs

Damage, retrofits, modernisation and maintenance overhauls are common practices during the lifecycle of naval vessels.

DSNS pluS+ provides for these categories a support solution through our global network of repair and conversion yards. As every ship is unique, our approach includes a comprehensive survey before bid to determine allnecessaryactivitiesfortheworkathand.Ouraimistominimise unexpected costs. We always seek the opportunity to combine preventive maintenance with repair and/or modernisation. Such combinations will have a positive effect on the operational availability and lifecycle cost of your ships.

MAiNteNANce, repAir & coNversioNs




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WorldWide civil solutioNs for NAvAl MAiNteNANce orGANisAtioNs

every military organisation faces multiple challenges and considerations in their decision making process on the maintenance strategy for new assets.

Geographical, strategical and geopolitical location can be amongstothersofinfluenceforadefenceorganisation.We always strive to support you in every maintenance consideration. We include in our portfolio Civil Works for the provision/support of your naval infrastructure.

civil WorKs

civil construction services portfolio consist of:

Site surveys

Geotechnical and bathymetric investigations

underwater survey and services

Civil engineering consultancy/project management

project execution

Turn-key programmes

service BAsed oN More thAN140 yeArs of eXperieNce

eXperieNced pArtNer

for over 60 years, Damen has been the dedicated shipbuilder of the Royal Netherlands Navy, working alongside the navy on the design, engineering and construction of eight generations of Combatants, as well as Naval Auxiliaries, Landing Platform Docks and Hydrographical survey Vessels.

We are able to apply this experience and knowledge, not only to newbuilding projects, but also to our service activities. In this manner are we better able to support our customers in the operation of their vessels. At the same time, this presents us with the opportunity to learn more about our products throughout their life cycle, in order that we can continuously work towards their improvement.

colophoN

© 03-2012 Damen shipyards Group

editor Damen Dredging Equipment and Damen PR departmentphotos Van der Kloet, Flying Focus, Damen Field Service Crewfinal editing Damen Dredging Equipment, Helen Hilldesign K E T E Nprint Drukkerij Tuijtel

Damen Shipyards Group puts every effort into presenting the correct information in its brochures and publications. As circumstances (incl. regulations, vessel designs etc.) are susceptible to change, Damen is not responsible for any deviations as to complete, correct and up-to-date information.If you have any comments on our brochures, please let us know: [email protected]

TOprOW,LefTTOrIGhTdAMeN roro deep dredGe systeMdAMeN deep cutter suctioN dredGer 350dAMeN cutter suctioN dredGer 500dAMeN dop1515 With clAy cutter

mIddLerOW,LefTTOrIGhTdAMeN roro deep dredGe systeMdAMeN deep suctioN dredGer 500dAMeN trAiliNG suctioN pipe 900dAMeN AuGer dredGer WWZ 500

bOTTOmrOW,LefTTOrIGhTdAMeN electric cutter suctioN dredGer 450dAMeN cutter suctioN dredGer 650dAMeN cutter suctioN dredGer 450dAMeN cutter suctioN dredGer 350

colophoN

© 08-2016 Damen shipyards Group

editor Damen pR departmentphotos/artist impressions MCD, Van der Kloet, Bill de Kimpe, Flying Focus and othersdesign K E T E Nprint Grafisch Bedrijf Goes

Damen Shipyards Group puts every effort into presenting the correct information in its brochures and publications. As circumstances (incl. regulations, vessel designs etc.) are susceptible to change, Damen is not responsible for any deviations as to complete, correct and up-to-date information.If you have any comments on our brochures, please let us know: [email protected]

dAMeN shipyArds Group

refereNces

heAlth & sAfety

Damen is committed to continuously improving the health, safety and welfare of all people working under Damen Shipyard Group’s sphere of influence. Damen is establishing a safety culture that includes the management and internal and external colleagues working together to jointly ensure the safety of all. Employees are encouraged to identify improvement and corrective opportunities and participate in maintaining a safe working environment. And, using our Supplier Code of Conduct, we advocate best practices at our building locations. At Damen we strive to create an incident-free workplace, everywhere we operate, at all times.

eNviroNMeNt

Damen is committed to ensuring continuous improvement of our products and production methods with the objective of reducing our environmental impact. Being aware of the impact potential our products have on the environment, Damen is duly focused on optimising its designs, and constantly working on environmentally relevant product innovations. In addition, we have taken progressive actions to reduce the environmental impacts of our facilities and bring awareness to our employees in relation to everyday activities.

QuAlity

Quality of our products and services is of paramount importanceforthedamenShipyardsGroup.Ourqualitypolicy is focused on control of our activities as a result of which maximum quality, productivity, flexibility and cost reductions are achieved. Realising that our customers have to outperform in their operations, Damen is committed to continuously improving its products and services, to meet customers’ needs. Damen therefore invests in product, process and organisational development and, together with all our employees, we are aiming to constantly improve our sustained performance.

hseQsAfety, QuAlity ANd corporAte sociAl respoNsiBility

Damen Shipyards Group operates 32 yards on 5 continents, employing over 9,000 people worldwide. Damen has delivered more than 6,000 vessels in more than 100 countries and delivers approx. 180 vessels annually to customers worldwide. Based on its unique, standardised ship-design concept Damen is able to guarantee consistent quality.

Damen’s focus on standardisation, modular construction and keeping vessels in stock leads to short delivery times, low ‘total cost of ownership’, high resale value and reliable performance. Furthermore, Damen vessels are based on thorough R&D and proven technology.

Damen offers a wide range of products, including: tugs, workboats, naval and patrol vessels, high speed craft, cargo vessels, dredgers, vessels for the offshore industry, ferries, pontoons and superyachts.

For nearly all vessel types Damen offers a broad range of services, such as maintenance, spare parts delivery, training and transfer of shipbuilding know-how. To complete, Damen offers a variety of marine components, especially nozzles, rudders, anchors, anchor chains and steel works.

In addition to ship design and shipbuilding, Damen Shiprepair & Conversion (DS&C) offers a network of 15 repair & conversion yards worldwide, with 40 drydocks ranging up to 420 x 80 metres. Conversion projects range from adapting vessels to today’s requirements and regulations, to the complete conversion of large offshore structures. DS&C handles 1,500 repair and maintenance jobs annually.

dAmeNSCheLdeNAVAL ShIpbUILdING

De Willem Ruysstraat 99 4381NKVlissingen

p.O.box555 4380ANVlissingen

The Netherlands

phone +31 (0)118 48 50 00 fax +31 (0)118 48 50 50

[email protected]

www.damennaval.com

product lifecycle user support - damen group...damen cutter suction dredger 500 damen dop1515 with...

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