productcamp ottawa 2013 jonathon moody

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Movement SUBSCRIPTION SERVICES Jonathon Moody VP Operations, Versature Monday, 4 November, 13

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Session Title: The Subscriptions Services Movement Description of Session: New subscription based offerings for consumers and businesses provide an alternative to owning or purchasing products. The most common examples include hosted services such as Netflix and Salesforce.com but even traditional products that cannot be delivered online such as Adobe’s PC software suite and online razor sales (Dollar Shave Club) have made the move to subscription based models. In fact a recent poll from the Economist Magazine Intelligence Unit suggests nearly half of businesses surveyed in the US, UK and Australia are looking to offer a subscription based product in the next 2 years.Jonathon will lead this Town Hall style session sharing his experience and the subscription approach. Join the conversation and explore if your product or business could benefit from being served as subscription or service. Align your consumers interests with yours by creating a relationship instead of a single sale.

TRANSCRIPT

Page 1: Productcamp Ottawa 2013 Jonathon Moody

MovementSUBSCRIPTIONSERVICES

Jonathon MoodyVP Operations, Versature

Monday, 4 November, 13

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SUBSCRIPTIONS?

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MOVEMENT?

•New word for renting or leasing?

• Isn’t this just the old lease vs buy debate?

• Is the consumer ahead?

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B  I  R  C  H  B  O  Xthe  Perfect  Subscrip6on  Business

Subscrip)ons  in  different  categories  already  existed  on  the  market

• Magazine  and  newspaper  

subscrip6ons

• Telcoms  and  TV

• SoCware  as  a  service

Tradi)onal  categories Introduc)on  to  apparel Expansion  to  other  categories

• Shoedazzle  disrupted  the  

market  by  selling  new  pair  

of  shoes  in  subscrip6on  for  

$39.90

• Shoedazzle  raised  $60M  in  

funding

• Copycats  of  Shoedazzle  

started  to  appear  on  the  

market  (JustFab)

• The  model  has  spread  to  

other  categories,  e.g.  

male  essen6als  

(Manpacks)

2007XIXth  century 2010

Source: birchbox.com

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CONSUMER GOODS?

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• Surveyed 293 business executives

•Majority are changing buying and selling habits to include subscription services

• 84% believe it will increase revenue

Source: http://info.zuora.com/2013EIUReport_Home.html

FLASH IN THE PAN?

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BUSINESS SENSE?• Recurring revenue

• Can be less VC intensive

• Slow ramp up

• Complex billing and operations

• Launch from within non-subscription firm

• Pricing models

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MovementSUBSCRIPTIONSERVICES

Jonathon [email protected]

DISCUSSION

Monday, 4 November, 13