An introduction to PRIME

PRIME

• Online CRM system• 5 years in development• A turn-key solution to the barriers

which get in the way of IFAs, Accountants & Solicitors working together

PRIME

• Customizable to user identity• Scaleable to user footprint• 3 interfaces

– PRIME Professional (introducer view & tools)

– PRIME Adviser (IFA view & tools)– PRIME Administrator (system

management)

PRIME PROFESSIONAL

• For the introducer……..– easy referral process – automatic exchange of progress notes– production of all compliance

documentation to meet DPB rules – production of management reports– complete audit trail

PRIME ADVISER

• For the adviser…..– automatic notification of referral– manages all communication with

introducer– initiates production of compliant

documentation at the introducer’s office– creates management and financial reports

on an individual and aggregate level – builds compliance audit trail– builds a client database

A typical scenario………………

Accountant logs in from desktop icon and enters their username & password…..

and refers a client…..

They enter the client details……

they leave a note for adviser……..

select which adviser its going to….

and who else they want to be kept updated as case progresses………

PRIME automatically produces a referral advice letter for the client……

and the associated client authority for sharing information…….(data protection & client confidentiality rules

the selected adviser receives an alert of the referral via email……….

The link takes them straight into PRIME and details of the referral & any notes

notes can be exchanged as case progresses..…

back and forth……

Over time a notes history is built up.…

Once business has been agreed the adviser enters the details onto PRIME

PRIME automatically generates the required client letters and emails a notification and the letters to the introducer…

The introducer prints off the client advice letter..(disclosure rules)

and the client permissions letter….(accounting to the client rules)

management reports are created…

…and a document audit trail…..

And a client database….

Summary

• PRIME establishes a process• It’s simple to use• Manages communication between the adviser

and introducer• Meets the compliance obligations of introducer• Provides management information to all

parties• Differentiates the adviser and enhances their

professionalism• Encourages relationships to grow