professional digital two-way radio mototrbo™ · as a personal computer peripheral, this device...

PROFESSIONAL DIGITAL TWO-WAY RADIO

MOTOTRBO™

USER GUIDE

OCTOBER 2018© 2018 Motorola Solutions, Inc. All rights reserved.

MN003677A01-AD@MN003677A01@

en-US

XPR 5550/XPR 5550e, XPR 5580/XPR 5580eALPHANUMERIC DISPLAY MOBILE RADIO

fr-CA

Declaration of ConformityThis declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.

Declaration of ConformityPer FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party

Name: Motorola Solutions, Inc.

Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.

Phone Number: 1-800-927-2744

Hereby declares that the product:

Model Name: XPR 5550/XPR 5580/XPR 5550e/XPR 5580econforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)

Class B Digital Device

English

2 Send Feedback

https://goo.gl/forms/piUYDLRdu5NkmeaW2

As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies withIndustry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1 This device may not cause harmful interference, and2 This device must accept any interference received, including interference that may cause undesired operation.

NOTICE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant topart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter-ference in a residential installation. This equipment generates, uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determinedby turning the equipment off and on, the user is encouraged to try to correct the interference by one or moreof the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio or TV technician for help.

English

Send Feedback 3


ContentsDeclaration of Conformity...............................................2Important Safety Information........................................ 28Notice to Users (FCC and Industry Canada)................29Software Version.......................................................... 30Copyrights.................................................................... 31Computer Software Copyrights.................................... 33Handling Precautions................................................... 34Chapter 1: Basic Operations........................................ 35

Powering Up the Radio......................................35Powering Off the Radio..................................... 35Adjusting the Volume.........................................35

Chapter 2: Radio Controls............................................37Volume/Channel Knob.......................................37

Setting Dual Knob OperationPreference.............................................. 38

Keypad Microphone Buttons............................. 39Chapter 3: WAVE......................................................... 41

Setting Active WAVE Channel ..........................41Viewing WAVE Channel Information................. 42

Viewing WAVE Endpoints Information.............. 42Changing WAVE Configuration......................... 43Making Group Calls........................................... 43

Part I: Capacity Max Operations.................................. 45Push-To-Talk (PTT) Button............................... 45Programmable Buttons......................................45Assignable Radio Functions.............................. 46Assignable Settings or Utility Functions............ 48Accessing Programmed Functions....................48Status Indicators................................................49

Icons....................................................... 49LED Indicator.......................................... 55Tones......................................................55

Audio Tones.................................56Indicator Tones............................ 56

Registration....................................................... 56Zone and Channel Selections........................... 58

Selecting Zones ..................................... 58Selecting Zones by Using the AliasSearch.................................................... 58Selecting a Call Type..............................59Selecting a Site.......................................59

English

4 Send Feedback


Roam Request........................................59Site Lock On/Off..................................... 60Site Restriction........................................60Site Trunking ..........................................61

Calls...................................................................61Group Calls.............................................62

Making Group Calls..................... 62Making Group Calls by Usingthe Contacts List.......................... 63Making Group Calls by Usingthe Programmable Number Key..................................................... 64Making Group Calls by Usingthe Alias Search ..........................65Responding to Group Calls..........67

Broadcast Call........................................ 68Making Broadcast Calls............... 68Making Broadcast Calls Usingthe Contact List............................ 69Making Broadcast Calls Usingthe Programmable Number Key.. 70Receiving Broadcast Calls........... 70

Private Call............................................. 71

Making Private Calls.................... 71Making Private Calls by Usingthe Programmable Number Key..................................................... 72Making Private Calls by Usingthe Alias Search ..........................73Making a Private Call with aOne Touch Call Button.................74Making Private Calls by Usingthe Manual Dial ........................... 75Receiving Private Calls................ 76Accepting Private Calls................ 77Declining Private Calls................. 77

All Calls...................................................78Making All Calls........................... 78Making All Calls by Using theProgrammable Number Key ....... 78Making All Calls by Using theAlias Search.................................79Receiving All Calls....................... 81

Phone Calls............................................ 81Making Phone Calls..................... 82

English

Send Feedback 5


Making Phone Calls with theProgrammable Button .............83Making Phone Calls by Usingthe Contacts List ......................... 85Making Phone Calls by Usingthe Alias Search...........................87Making Phone Calls by Usingthe Manual Dial............................ 89Dual Tone Multi Frequency..........92

Initiating DTMF Calls.........92Responding to Phone Calls asAll Calls........................................ 92Responding to Phone Calls asGroup Calls.................................. 92Responding to Phone Calls asPrivate Calls.................................93

Call Preemption...................................... 94Voice Interrupt........................................ 94

Enabling Voice Interrupt...............94Advanced Features........................................... 95

Call Queue..............................................95Priority Call............................................. 96Talkgroup Scan.......................................96

Turning Talkgroup Scan On orOff................................................ 97

Receive Group List................................. 97Priority Monitor........................................98

Editing Priority for a Talkgroup.....99Multi-Talkgroup Affiliation..................... 100

Adding Talkgroup Affiliation....... 100Removing Talkgroup Affiliation.. 101

Talkback............................................... 101Bluetooth...............................................102

Turning Bluetooth On and Off.... 103Connecting to BluetoothDevices...................................... 103Connecting to BluetoothDevices in Discoverable Mode...104Disconnecting from BluetoothDevices...................................... 105Switching Audio Route betweenInternal Radio Speaker andBluetooth Device........................106Viewing Device Details.............. 106Deleting Device Name............... 106Bluetooth Mic Gain.....................107

English

6 Send Feedback


Indoor Location..................................... 107Turning Indoor Location On orOff.............................................. 108Accessing Indoor LocationBeacons Information.................. 109

Multi-Site Controls................................ 109Starting Manual Site Search...... 109Site Lock On/Off.........................110Accessing Neighbor Sites List... 110

Home Channel Reminder..................... 111Muting the Home ChannelReminder................................... 111Setting New Home Channels.....111

Remote Monitor.................................... 112Initiating Remote Monitor........... 112Initiating Remote Monitor byUsing the Contacts List ............. 113Initiating Remote Monitors byUsing the Manual Dial................113

Contacts Settings..................................114Assigning Entries toProgrammable Number Keys.....115

Removing AssociationsBetween Entries andProgrammable Number Keys.....116Adding New Contacts ............... 117

Call Indicator Settings...........................118Activating or Deactivating CallRingers for Private Calls............ 118Activating or Deactivating CallRingers for Text Messages ....... 118Activating or Deactivating CallRingers for Call Alerts................ 119Activating or Deactivating CallRingers for Selective Calls.........120Activating or Deactivating CallRingers for Telemetry Statuswith Text.....................................120Assigning Ring Styles................ 121Escalating Alarm Tone Volume..122

Call Log Features................................. 122Viewing Recent Calls................. 122Storing Aliases or IDs from theCall List...................................... 123Deleting Calls from the Call List.123

English

Send Feedback 7


Deleting All Calls from the CallList ............................................ 124Viewing Details from the CallList............................................. 125

Call Alert Operation.............................. 125Making Call Alerts...................... 126Making Call Alerts by Using theContacts List.............................. 126Responding to Call Alerts ......... 127

Mute Mode............................................127Turning On Mute Mode.............. 128Setting Mute Mode Timer...........128Exiting Mute Mode..................... 129

Emergency Operation...........................129Sending Emergency Alarms...... 130Sending Emergency Alarms withCall.............................................131Sending Emergency Alarms withVoice to Follow...........................133Receiving Emergency Alarms ...134Responding to EmergencyAlarms .......................................135

Responding to EmergencyAlarms with Call......................... 136

Status Message.................................... 137Sending Status Messages......... 137Sending Status Message byUsing Programmable Button......138Sending a Status Message byUsing the Contacts List.............. 139Sending Status Message byUsing Manual Dial......................139Viewing Status Messages..........140Responding to Status Messages................................................... 141Deleting a Status Message........ 142Deleting All Status Messages ... 142

Text Messaging.................................... 143Text Messages...........................143

Viewing Text Messages . 143Viewing Telemetry StatusText Messages................144Responding to TextMessages........................144

English

8 Send Feedback


Responding to TextMessages with QuickText................................. 145Resending TextMessages .......................146Forwarding TextMessages........................147Forwarding TextMessages by Using theManual Dial..................... 147Editing Text Messages....148Writing Text Messages....149Sending Text Messages..149Deleting Text Messagesfrom the Inbox................. 150Deleting All TextMessages from the Inbox151

Sent Text Messages.................. 152Viewing Sent TextMessages........................152Sending Sent TextMessages........................153

Deleting Sent TextMessages from the SentItems Folder.................... 154Deleting All Sent TextMessages from the SentItems Folder ................... 154

Saved Text Messages............... 155Viewing Saved TextMessages........................155Editing Saved TextMessages........................155Deleting Saved TextMessages from the DraftsFolder.............................. 156

Quick Text Messages ............... 157Sending Quick TextMessages .......................157

Text Entry Configuration....................... 158Enabling or Disabling WordCorrect....................................... 158Enabling or Disabling WordPredict........................................159Sentence Cap............................ 160Viewing Custom Words..............160

English

Send Feedback 9


Editing Custom Words............... 161Adding Custom Words............... 162Deleting a Custom Word............163Deleting All Custom Words........ 164

Job Tickets............................................164Accessing the Job Ticket Folder 165Logging In or Out of the RemoteServer........................................ 166Creating Job Tickets.................. 166Responding to Job Tickets.........167Sending Job Tickets Using OneJob Ticket Template...................168Sending Job Tickets Using MoreThan One Job Ticket Template..168Deleting Job Tickets...................169Deleting All Job Tickets..............170

Privacy.................................................. 170Turning Privacy On or Off.......... 171

Stun/Revive.......................................... 172Stunning a Radio....................... 172Stunning a Radio by Using theContacts List ............................. 173

Stunning a Radio by Using theManual Dial................................ 174Reviving a Radio........................174Reviving a Radio by Using theContacts List.............................. 175Reviving a Radio by Using theManual Dial................................ 176

Radio Kill...............................................177Lone Worker......................................... 177Password Lock Features...................... 177

Accessing Radios by UsingPasswords................................. 177Unlocking Radios in LockedState...........................................178Turning Password Lock On orOff.............................................. 178Changing Passwords................. 179

Notification List .................................... 180Accessing Notification List ........ 181

Over-the-Air Programming ...................181Selecting Third-Party PeripheralsConnection Modes................................182Received Signal Strength Indicator...... 182

English

10 Send Feedback


Viewing RSSI Values................. 182Front Panel Configuration.....................183

Entering Front PanelConfiguration Mode....................183Editing FPC Mode Parameters.. 183

Wi-Fi Operation.....................................183Turning Wi-Fi On or Off..............184Connecting to a Network AccessPoint...........................................185Checking Wi-Fi ConnectionStatus ........................................186Refreshing the Network List.......186Adding a Network.......................187Viewing Details of NetworkAccess Points............................ 188Removing Network AccessPoints......................................... 189

Utilities............................................................. 189Power Levels........................................ 189

Setting Power Levels................. 190Turning Radio Tones/Alerts On or Off.. 190Turning Keypad Tones On or Off..........191

Setting Tones/Alerts Volume OffsetLevels................................................... 192Turning Talk Permit Tone On or Off..... 192Turning Power Up Tone On or Off........193Setting Text Message Alert Tones........194Changing Display Modes......................194Adjusting Display Brightness................ 195Turning Horns/Lights On or Off ............195Turning LED Indicators On or Off......... 196Turning Public Address System On orOff......................................................... 197Turning External Public AddressSystem On or Off.................................. 197Turning Introduction Screen On or Off..198Setting Languages................................199Identifying Cable Type.......................... 199Turning Voice Announcement On orOff ........................................................ 200Turning Option Board On or Off............200Text-to-Speech..................................... 200

Setting Text-to-Speech.............. 201Setting Menu Timer.............................. 201

English

Send Feedback 11


Turning Digital Microphone AGC On orOff ........................................................ 202Turning Intelligent Audio On or Off....... 202Turning the Acoustic FeedbackSuppressor Feature On or Off.............. 203Turning Trill Enhancement On or Off....204Audio Ambience....................................205

Setting Audio Ambience.............205Audio Profiles........................................206

Setting Audio Profiles.................206Turning Global Navigation SatelliteSystem On or Off.................................. 207General Radio Information ...................207

Checking Radio Alias and ID .... 208Checking Firmware andCodeplug Versions.....................208Checking Software UpdateInformation................................. 209Checking GNSS Information......209Displaying Site Information........ 210

Viewing Enterprise Wi-Fi CertificateDetails...................................................210

Part II: Connect Plus Operations................................212

Additional Radio Controls in Connect PlusMode................................................................212

Push-To-Talk (PTT) Button...................212Programmable Buttons......................... 212

Assignable Radio Functions...... 213Assignable Settings or UtilityFunctions................................... 214

Identifying Status Indicators in ConnectPlus Mode.............................................215

Display Icons..............................215Call Icons................................... 217Advanced Menu Icons............... 218Sent Item Icons ......................... 218Bluetooth Device Icons.............. 219LED Indicator............................. 220Indicator Tones.......................... 220Alert Tones.................................221

Switching Between Connect Plus andNon-Connect Plus Modes.....................221

Making and Receiving Calls in Connect PlusMode................................................................221

Selecting a Site.....................................221

English

12 Send Feedback


Roam Request........................... 222Site Lock On/Off.........................222Site Restriction...........................222

Selecting a Zone...................................223Using Multiple Networks....................... 224Selecting a Call Type............................224Receiving and Responding to a RadioCall........................................................224

Receiving and Responding to aGroup Call..................................225Receiving and Responding to aPrivate Call.................................225Receiving a Site All Call.............226Receiving an Inbound PrivatePhone Call................................. 227

Making a Buffered Over-Dial in an Inbound PhonePrivate Call......................227Making a Live Over-Dialin an Inbound PhonePrivate Call......................228

Receiving an Inbound PhoneTalkgroup Call............................228

Inbound Phone Multi-Group Call228Making a Radio Call..............................228

Making a Call with the ChannelSelector Knob............................ 229

Making a Group Call....... 229Making a Private Call...... 230Making a Site All Call...... 230Making a Multi-group Call........................................ 231

Making a Private Call with aOne Touch Call Button...............231Making a Call with theProgrammable Manual DialButton.........................................232

Making a Private Call...... 232Making an Outbound PrivatePhone Call with theProgrammable Manual DialButton.........................................233Making an Outbound PrivatePhone Call via the Phone Menu 234Making an Outbound PrivatePhone Call from Contacts.......... 234

English

Send Feedback 13


Waiting for the Channel Grant inan Outbound Private Phone Call................................................... 236Making a Buffered Over-Dial ina Connected Outbound PrivatePhone Call................................. 236Making a Live Over-Dial in aConnected Outbound PrivatePhone Call................................. 237

Advanced Features in Connect Plus Mode..... 237Home Channel Reminder..................... 237Auto Fallback........................................ 238

Indications of Auto FallbackMode.......................................... 238Making/Receiving Calls inFallback Mode............................239Returning to Normal Operation.. 239

Radio Check......................................... 240Sending a Radio Check............. 240

Remote Monitor.................................... 241Initiating Remote Monitor........... 241

Scan......................................................242Starting and Stopping Scan....... 242

Responding to a TransmissionDuring a Scan............................ 243

User Configurable Scan........................243Turning Scan On or Off.........................244Editing the Scan List............................. 245Add or Delete a Group via the AddMembers Menu.....................................246Understanding Scan Operation............ 248Scan Talkback...................................... 249Editing Priority for a Talkgroup............. 249Contacts Settings..................................250

Making a Private Call fromContacts.....................................251Making a Call Alias Search........ 251Adding a New Contact............... 252

Call Indicator Settings...........................253Activating and Deactivating CallRingers for Call Alert..................253Activating and Deactivating CallRingers for Private Calls............ 254Activating and Deactivating CallRingers for Text Message..........254Selecting a Ring Alert Type....... 255

English

14 Send Feedback


Escalating Alarm Tone Volume..255Call Log.................................................256

Viewing Recent Calls................. 256Deleting a Call from a Call List...256Viewing Details from a Call List. 257

Call Alert Operation.............................. 257Responding to Call Alerts ......... 258Making a Call Alert from theContact List................................ 258Making a Call Alert with the OneTouch Access Button................. 259


Emergency Operation...........................261Receiving an IncomingEmergency.................................263Saving the Emergency Detailsto the Alarm List......................... 263Deleting the Emergency Details.264

Responding to an EmergencyCall.............................................264Responding to an EmergencyAlert............................................265Ignore Emergency Revert Call...265Initiating an Emergency Call...... 266Initiating an Emergency Callwith Voice to Follow................... 266Initiating an Emergency Alert..... 267Exiting Emergency Mode........... 267

Text Messaging.................................... 268Sending a Quick Text Message. 268Sending a Quick Text Messagewith the One Touch AccessButton.........................................269Accessing the Drafts Folder.......269

Viewing a Saved TextMessage..........................269Editing and Sending aSaved Text Message...... 270Deleting a Saved TextMessage from Drafts.......271

English

Send Feedback 15


Managing Fail-to-Send TextMessages...................................272

Resending a TextMessage..........................272Forwarding a TextMessage..........................272

Managing Sent Text Messages. 273Viewing a Sent TextMessage..........................273Sending a Sent TextMessage..........................274Deleting All Sent TextMessages from SentItems............................... 275

Receiving a Text Message.........276Reading a Text Message........... 276Managing Received TextMessages...................................276

Viewing a Text Messagefrom the Inbox................. 277Replying to a TextMessage from the Inbox..277Deleting a Text Messagefrom the Inbox................. 278

Deleting All TextMessages from the Inbox279

Privacy.................................................. 280Making a Privacy-Enabled(Scrambled) Call........................ 281

Security.................................................281Radio Disable.............................282Radio Enable............................. 283

Bluetooth Operation..............................285Turning Bluetooth On and Off.... 285Finding and Connecting to aBluetooth Device........................286Finding and Connecting from aBluetooth Device (DiscoverableMode).........................................287Disconnecting from a BluetoothDevice........................................ 287Switching Audio Route betweenInternal Radio Speaker andBluetooth Device........................288Viewing Device Details.............. 288Deleting Device Name............... 289Bluetooth Mic Gain.....................289

English

16 Send Feedback



Notification List..................................... 292Accessing the Notification List... 292


Utilities.................................................. 298Turning the Radio Tones/AlertsOn or Off.................................... 298

Setting the Tone Alert VolumeOffset Level................................299Turning the Talk Permit ToneOn or Off.................................... 300Turning the Power Up AlertTone On or Off........................... 301Setting the Power Level............. 301Changing the Display Mode.......302Adjusting the Display Brightness................................................... 303Turning the Introduction ScreenOn or Off.................................... 303Language................................... 304Turning the LED Indicator On orOff.............................................. 305Identifying Cable Type............... 305Voice Announcement.................305Menu Timer................................306Turning Horns/Lights On or Off..307Setting Dual Knob OperationPreference................................. 307Digital Mic AGC (Mic AGC-D).... 308Intelligent Audio......................... 308

English

Send Feedback 17


Turning the Acoustic FeedbackSuppressor Feature On or Off... 310Turning GNSS On or Off............311Accessing General RadioInformation................................. 311

Checking the RadioModel Number Index.......312Checking the CRC of theOption Board OTACodeplug File.................. 312Displaying the Site ID(Site Number)..................313Checking the Site Info..... 313Checking the Radio ID.... 314Checking the FirmwareVersion and CodeplugVersion............................ 314Checking for Updates......315

Viewing Enterprise Wi-FiCertificate Details.......................322

Part III: Other Systems............................................... 324Push-To-Talk Button .......................................324Programmable Buttons....................................324

Assignable Radio Functions................. 324Assignable Settings or Utility Functions327Accessing Programmed Functions....... 328

Status Indicators..............................................328Icons..................................................... 328LED Indicators ..................................... 335Tones....................................................336

Indicator Tones.......................... 336Audio Tones...............................336

Conventional Analog and Digital Modes..........337Icon Information...............................................337IP Site Connect .......................................... 337Capacity Plus–Single-Site .......................... 338Capacity Plus–Multi-Site ............................ 339Zone and Channel Selections......................... 339

Selecting Zones ................................... 340Selecting Zones by Using the AliasSearch.................................................. 340Selecting Channels...............................341

Calls.................................................................341Group Calls...........................................342

English

18 Send Feedback


Making Group Calls................... 342Making Group Calls by Usingthe Contacts List ....................... 343Making Group Calls by Usingthe Programmable Number Key

.......................................... 343Responding to Group Calls........344

Private Calls .................................... 345Making Private Calls ............. 345Making Private Calls by Usingthe Contacts List ................... 346Making Private Calls by Usingthe Manual Dial .....................347Making Private Calls by Usingthe Programmable Number Key

.......................................... 348Responding to Private Calls . 349

All Calls.................................................349Receiving All Calls..................... 349Making All Calls......................... 350Making All Calls by Using theProgrammable Number Key . 351

Selective Calls .................................352Making Selective Calls...............352

Responding to Selective Calls ................................................... 352

Phone Calls ..................................... 353Making Phone Calls ..............354Making Phone Calls by Usingthe Contacts List ................... 355Making Phone Calls by Usingthe Manual Dial .....................357Making Group, Private, Phoneor All Calls by Using the AliasSearch .............................. 360Dual Tone Multi Frequency........362

Initiating DTMF Calls.......362Responding to Phone Calls asGroup Calls ...........................362Responding to Phone Calls asAll Calls .................................363Responding to Phone Calls asPrivate Calls ..........................363

Stopping Radio Calls ....................... 364

English

Send Feedback 19


Talkaround............................................365Toggling Between Repeater andTalkaround Modes..................... 365

Advanced Features......................................... 365Home Channel Reminder..................... 366

Muting the Home ChannelReminder................................... 366Setting New Home Channels.....366

Radio Check .................................... 367Sending Radio Checks ......... 367Sending Radio Checks by Usingthe Manual Dial .....................368

Remote Monitor.................................... 369Initiating Remote Monitor........... 369Initiating Remote Monitor byUsing the Contacts List ............. 370Initiating Remote Monitor byUsing the Manual Dial ...........370

Scan Lists............................................. 371Viewing Entries in the Scan List 372Viewing Entries in the Scan Listby Using the Alias Search .........372

Adding New Entries to the ScanList............................................. 373Adding New Entries to the ScanList by Using the Alias Search ................................................... 374Deleting Entries from the ScanList............................................. 375Setting Priority for Entries in theScan List.................................... 375

Scan......................................................376Turning Scan On or Off .............377Responding to TransmissionsDuring Scanning........................ 377Deleting Nuisance Channels......378Restoring Nuisance Channels... 378

Vote Scan ........................................378Contacts Settings..................................379

Making Group Calls by Usingthe Contacts List ....................... 379Making Private Calls by Usingthe Contacts List ................... 380

English

20 Send Feedback


Assigning Entries toProgrammable Number Keys ................................................... 381Removing AssociationsBetween Entries andProgrammable Number Keys ................................................... 382Adding New Contacts ............... 383

Setting Default Contact .........383Call Indicator Settings...........................384

Activating or Deactivating CallRingers for Call Alerts................ 384Activating or Deactivating CallRingers for Private Calls ....... 385Activating or Deactivating CallRingers for Selective Calls ....385Activating or Deactivating CallRingers for Text Messages ...386Activating or Deactivating CallRingers for Telemetry Statuswith Text.....................................387Assigning Ring Styles................ 387Escalating Alarm Tone Volume..388

Call Log Features................................. 388Viewing Recent Calls................. 389Deleting Calls from the Call List

...............................................389Viewing Call List Details ....... 390Storing Aliases or IDs from theCall List ................................. 390

Call Alert Operation ............................. 391Making Call Alerts...................... 391Making Call Alerts by Using theContacts List.............................. 391Making Call Alerts by Using theManual Dial................................ 392Responding to Call Alerts ......... 393


Emergency Operation ..........................395Receiving Emergency Alarms....396Responding to EmergencyAlarms........................................397

English

Send Feedback 21


Exiting Emergency Mode AfterReceiving the Emergency Alarm398Sending Emergency Alarms ..... 398Sending Emergency Alarms withCall ............................................399Emergency Alarms with Voice toFollow ........................................400Sending Emergency Alarms withVoice to Follow ..................... 401Reinitiating Emergency Mode.... 401Exiting Emergency Mode AfterSending the Emergency Alarm.. 402Deleting an Alarm Item from theAlarm List................................... 402

Text Messaging.................................... 403Text Messages ..................... 403

Viewing Text Messages . 403Viewing Telemetry StatusText Messages................404Responding to TextMessages ...................404

Responding to TextMessages with QuickText ............................ 405Resending TextMessages .......................406Forwarding TextMessages ...................407Forwarding TextMessages by Using theManual Dial ................ 407Editing Text Messages....408Writing Text Messages....409Sending Text Messages..409Deleting Text Messagesfrom the Inbox................. 410Deleting All TextMessages from the Inbox

.................................... 411Sent Text Messages ............. 412

Viewing Sent TextMessages ...................412Sending Sent TextMessages ...................413

English

22 Send Feedback


Deleting Sent TextMessages from the SentItems Folder ............... 414Deleting All Sent TextMessages from the SentItems Folder ................... 414

Saved Text Messages............... 415Viewing Saved TextMessages........................415Editing Saved TextMessages........................415Deleting Saved TextMessages from the DraftsFolder.............................. 416

Quick Text Messages ........... 417Sending Quick TextMessages ...................417

Text Entry Configuration....................... 418Enabling or Disabling WordCorrect....................................... 418Enabling or Disabling WordPredict........................................419Sentence Cap............................ 420

Viewing Custom Words..............420Editing Custom Words............... 421Adding Custom Words............... 422Deleting a Custom Word............423Deleting All Custom Words........ 424

Job Tickets............................................424Accessing the Job Ticket Folder 425Logging In or Out of the RemoteServer........................................ 426Creating Job Tickets.................. 426Responding to Job Tickets.........427Sending Job Tickets Using OneJob Ticket Template...................428Sending Job Tickets Using MoreThan One Job Ticket Template..428Deleting Job Tickets...................429Deleting All Job Tickets..............430

Privacy .............................................430Turning Privacy On or Off ..... 431

Multi-Site Controls................................ 432Starting Manual Site Search...... 432Site Lock On/Off.........................432

English

Send Feedback 23


Accessing Neighbor Sites List... 433Security ............................................433

Disabling Radios ...................433Disabling Radios by Using theContacts List ......................... 434Disabling Radios by Using theManual Dial ...........................435Enabling Radios ....................435Enabling Radios by Using theContacts List ......................... 436Enabling Radios by Using theManual Dial ...........................437

Lone Worker......................................... 438Bluetooth...............................................438

Turning Bluetooth On and Off.... 439Connecting to BluetoothDevices...................................... 439Connecting to BluetoothDevices in Discoverable Mode...441Disconnecting from BluetoothDevices...................................... 441

Switching Audio Route betweenInternal Radio Speaker andBluetooth Device........................442Viewing Device Details.............. 442Deleting Device Name............... 443Bluetooth Mic Gain.....................443


Notification List .................................... 446Accessing Notification List ........ 446

Auto-Range Transponder System ...446Over-the-Air Programming .............. 447Selecting Third-Party PeripheralsConnection Modes................................447Received Signal Strength Indicator...... 448

Viewing RSSI Values................. 448Password Lock Features...................... 449

Accessing Radios by UsingPasswords................................. 449

English

24 Send Feedback


Unlocking Radios in LockedState...........................................449Turning Password Lock On orOff.............................................. 450Changing Passwords................. 451

Front Panel Configuration.....................451Entering Front PanelConfiguration Mode....................452Editing FPC Mode Parameters.. 452


Utilities............................................................. 458Squelch Levels .................................... 458

Setting Squelch Levels ............. 458Power Levels........................................ 459

Setting Power Levels................. 459Turning Radio Tones/Alerts On or Off.. 460Turning Keypad Tones On or Off..........461Setting Tones/Alerts Volume OffsetLevels................................................... 461Turning Talk Permit Tone On or Off..... 462Turning Power Up Tone On or Off........463Setting Text Message Alert Tones........463Changing Display Modes......................464Adjusting Display Brightness................ 465Turning Horns/Lights On or Off ............465Turning LED Indicators On or Off......... 466Turning Public Address System On orOff......................................................... 466Turning External Public AddressSystem On or Off.................................. 467Turning Introduction Screen On or Off..468Setting Languages................................468Identifying Cable Type.......................... 469Voice Operating Transmission .............469

English

Send Feedback 25


Turning Voice OperatingTransmission On or Off..............470

Turning Voice Announcement On orOff ........................................................ 470Turning Option Board On or Off............471Text-to-Speech..................................... 471

Setting Text-to-Speech.............. 471Turning Automatic Call Forwarding Onor Off.....................................................472Setting Menu Timer.............................. 473Turning Analog Microphone AGC Onor Off ....................................................473Turning Digital Microphone AGC On orOff ........................................................ 474Turning Intelligent Audio On or Off....... 475Turning the Acoustic FeedbackSuppressor Feature On or Off.............. 475Turning Trill Enhancement On or Off....476Audio Ambience....................................477

Setting Audio Ambience.............477Audio Profiles........................................478

Setting Audio Profiles.................478

Turning Global Navigation SatelliteSystem On or Off.................................. 479Flexible Receive List ........................479

Turning Flexible Receive List Onor Off.......................................... 480

General Radio Information ...................480Checking Radio Alias and ID .... 480Checking Firmware andCodeplug Versions.....................481Checking Software UpdateInformation................................. 481Checking GNSS Information......482Displaying Site Information........ 483

Viewing Enterprise Wi-Fi CertificateDetails...................................................483

Part IV: Authorized Accessories List.......................... 484Maritime Radio Use in the VHF Frequency Range.... 489

Special Channel Assignments.........................489Emergency Channel............................. 489Non-Commercial Call Channel............. 489

Operating Frequency Requirements............... 490

English

26 Send Feedback


Declaration of Compliance for the Use ofDistress and Safety Frequencies.....................492Technical Parameters for Interfacing ExternalData Sources...................................................492

Limited Warranty........................................................ 493MOTOROLA SOLUTIONSCOMMUNICATION PRODUCTS.................... 493I. WHAT THIS WARRANTY COVERS ANDFOR HOW LONG:........................................... 493II. GENERAL PROVISIONS............................ 494III. STATE LAW RIGHTS:................................494IV. HOW TO GET WARRANTY SERVICE......494V. WHAT THIS WARRANTY DOES NOTCOVER............................................................494VI. PATENT AND SOFTWARE PROVISIONS495VII. GOVERNING LAW................................... 496

English

Send Feedback 27


Important Safety InformationRF Energy Exposure and Product SafetyGuide for Mobile Two-Way Radios

ATTENTION!This radio is restricted to Occupational use only. Beforeusing the radio, read the RF Energy Exposure and ProductSafety Guide for Mobile Two-Way Radios which containsimportant operating instructions for safe usage and RFenergy awareness and control for Compliance withapplicable standards and Regulations.

For a list of Motorola Solutions-approved antennas andother accessories, visit the following website:

http://www.motorolasolutions.com

Any modification to this device, not expressly authorized byMotorola Solutions, may void the user's authority to operatethis device.

Under Industry Canada regulations, this radio transmittermay only operate using an antenna of a type and maximum(or lesser) gain approved for the transmitter by IndustryCanada. To reduce potential radio interference to otherusers, the antenna type and its gain should be so chosen

that the equivalent isotropically radiated power (e.i.r.p.) isnot more than that necessary for successfulcommunication.

This radio transmitter has been approved by IndustryCanada to operate with Motorola Solutions-approvedantenna with the maximum permissible gain and requiredantenna impedance for each antenna type indicated.Antenna types not included in this list, having a gaingreater than the maximum gain indicated for that type, arestrictly prohibited for use with this device.

English

28 Send Feedback

http://www.motorolasolutions.comhttps://goo.gl/forms/piUYDLRdu5NkmeaW2

Notice to Users (FCC andIndustry Canada)This device complies with Part 15 of the FCC rules andIndustry Canada's license-exempt RSS's per the followingconditions:

• This device may not cause harmful interference.

• This device must accept any interference received,including interference that may cause undesiredoperation.

• Changes or modifications made to this device, notexpressly approved by Motorola Solutions, could voidthe authority of the user to operate this equipment.

English

Send Feedback 29


Software VersionAll the features described in the following sections aresupported by the software version R02.09.00.0000 or later.See Checking Firmware and Codeplug Versions on page208 to determine the software version of your radio.

Check with your dealer or system administrator for moreinformation.

English

30 Send Feedback


CopyrightsThe Motorola Solutions products described in thisdocument may include copyrighted Motorola Solutionscomputer programs. Laws in the United States and othercountries preserve for Motorola Solutions certain exclusiverights for copyrighted computer programs. Accordingly, anycopyrighted Motorola Solutions computer programscontained in the Motorola Solutions products described inthis document may not be copied or reproduced in anymanner without the express written permission of MotorolaSolutions.© 2018 Motorola Solutions, Inc. All Rights Reserved

No part of this document may be reproduced, transmitted,stored in a retrieval system, or translated into any languageor computer language, in any form or by any means,without the prior written permission of Motorola Solutions,Inc.

Furthermore, the purchase of Motorola Solutions productsshall not be deemed to grant either directly or byimplication, estoppel or otherwise, any license under thecopyrights, patents or patent applications of MotorolaSolutions, except for the normal non-exclusive, royalty-freelicense to use that arises by operation of law in the sale ofa product.

DisclaimerPlease note that certain features, facilities, and capabilitiesdescribed in this document may not be applicable to orlicensed for use on a specific system, or may be dependentupon the characteristics of a specific subscriber unit orconfiguration of certain parameters. Please refer to yourMotorola Solutions contact for further information.

TrademarksMOTOROLA, MOTO, MOTOROLA SOLUTIONS, and theStylized M Logo are trademarks or registered trademarks ofMotorola Trademark Holdings, LLC and are used underlicense. All other trademarks are the property of theirrespective owners.

European Union (EU) Waste of Electrical andElectronic Equipment (WEEE) directive

The European Union's WEEE directive requires thatproducts sold into EU countries must have the crossed outtrash bin label on the product (or the package in somecases).

As defined by the WEEE directive, this cross-out trash binlabel means that customers and end-users in EU countries

English

Send Feedback 31


should not dispose of electronic and electrical equipment oraccessories in household waste.

Customers or end-users in EU countries should contacttheir local equipment supplier representative or servicecentre for information about the waste collection system intheir country.

English

32 Send Feedback


Computer SoftwareCopyrightsThe Motorola Solutions products described in this manualmay include copyrighted Motorola Solutions computerprograms stored in semiconductor memories or othermedia. Laws in the United States and other countriespreserve for Motorola Solutions certain exclusive rights forcopyrighted computer programs including, but not limitedto, the exclusive right to copy or reproduce in any form thecopyrighted computer program. Accordingly, anycopyrighted Motorola Solutions computer programscontained in the Motorola Solutions products described inthis manual may not be copied, reproduced, modified,reverse-engineered, or distributed in any manner withoutthe express written permission of Motorola Solutions.Furthermore, the purchase of Motorola Solutions productsshall not be deemed to grant either directly or byimplication, estoppel, or otherwise, any license under thecopyrights, patents or patent applications of MotorolaSolutions, except for the normal non-exclusive license touse that arises by operation of law in the sale of a product.

The AMBE+2™ voice coding Technology embodied in thisproduct is protected by intellectual property rights including

patent rights, copyrights and trade secrets of Digital VoiceSystems, Inc.

This voice coding Technology is licensed solely for usewithin this Communications Equipment. The user of thisTechnology is explicitly prohibited from attempting todecompile, reverse engineer, or disassemble the ObjectCode, or in any other way convert the Object Code into ahuman-readable form.

U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,#5,701,390, #5,715,365, #5,649,050, #5,630,011,#5,581,656, #5,517,511, #5,491,772, #5,247,579,#5,226,084 and #5,195,166.

English

Send Feedback 33


Handling PrecautionsThe MOTOTRBO Series Digital Portable radio meets IP67specifications, allowing your radio to withstand adversefield conditions such as being submersed in water. Thissection describes some basic handling precautions.

CAUTION:Do not disassemble your radio. This could damageradio seals and result in leak paths into the radio.Radio maintenance should only be done in servicedepot that is equipped to test and replace the sealon the radio.

• If your radio has been submersed in water, shake yourradio well to remove any water that may be trappedinside the speaker grille and microphone port. Trappedwater could cause decreased audio performance.

• If your radio's battery contact area has been exposed towater, clean and dry battery contacts on both your radioand the battery before attaching the battery to radio.The residual water could short-circuit the radio.

• If your radio has been submersed in a corrosivesubstance (for example, saltwater), rinse radio andbattery in fresh water then dry radio and battery.

• To clean the exterior surfaces of your radio, use adiluted solution of mild dishwashing detergent and freshwater (for example, one teaspoon of detergent to onegallon of water).

• Never poke the vent (hole) located on the radio chassisbelow the battery contact. This vent allows for pressureequalization in the radio. Doing so may create a leakpath into radio and your radio's submersibility may belost.

• Never obstruct or cover the vent, even with a label.

• Ensure that no oily substances come in contact with thevent.

• Your radio with antenna attached properly is designedto be submersible to a maximum depth of 1 m (3.28 ft)and a maximum submersion time of 30 minutes.Exceeding either maximum limit or use without antennamay result in damage to your radio.

• When cleaning your radio, do not use a high pressurejet spray on radio as this will exceed the 1 m depthpressure and may cause water to leak into your radio.

English

34 Send Feedback


Basic OperationsThis chapter explains the operations to get you started onusing the radio.

Powering Up the RadioFollow the procedure to power up your radio.

Press the On/Off button.

If successful:

• A tone sounds.

• The green LED lights up.

• The display shows MOTOTRBO (TM), followed by awelcome message or image.

• The Home screen lights up.

If the Tones/Alerts function is disabled, there is no toneupon powering up.

Check your battery if your radio does not power up. Makesure that it is charged and properly attached. Contact yourdealer if your radio still does not power up.

Powering Off the RadioFollow the procedure to power off your radio.

Press and hold the On/Off button.The radio may take up to seven seconds tocompletely turn off.

The display shows Powering Down.

Adjusting the VolumeFollow the procedure to change the volume level of yourradio.

Do one of the following:

• Turn the On/Off/Volume Control Knobclockwise to increase the volume.

• Turn the On/Off/Volume Control Knobcounterclockwise to decrease the volume.

English

Send Feedback 35


NOTICE:Your radio can be programmed to have aminimum volume offset where the volumelevel cannot be lowered past theprogrammed minimum volume. Check withyour dealer or system administrator for moreinformation.

English

36 Send Feedback


Radio ControlsThis chapter explains the buttons and functions to controlthe radio.

1 2 3 4 65

910 78

1 On/Off/Information Button2 Volume/Channel Knob3 Display4 Menu/OK Button5 Scroll Up/Down Buttons6 Speaker

7 Return/Home Button8 Front Programmable Buttons9 Accessory Connector10 LED Indicators

Volume/Channel KnobThe Volume/Channel Knob can be programmed for dualvolume and channel control, or for volume control only.

To adjust the volume, see Adjusting the Volume on page35.

To change the channels, press and hold the Volume/Channel Knob until the channel selection state isdisplayed. Turn the Volume/Channel Knob to select thechannel. Do one of the following to exit the channelselection state:

• Press the Volume/Channel Knob.

• Press .

• Press .

• Wait for the menu timer to expire.

English

Send Feedback 37


Setting Dual Knob OperationPreferenceFollow the procedure to set the dual knob operationpreference of the radio.

1Press to access the menu.

2Press or to Utilities. Press toselect.

3Press or to Radio Settings. Press

to select.

4Press or to Dual Knob. Press toselect.

The display shows Volume Only and Volume &Channel.

5Press or to the required setting. Press

to select.

A appears beside the selected settings. Thescreen returns to the previous menu.

English

38 Send Feedback


Keypad Microphone ButtonsYou can use the 3 x 4 alphanumeric keypad on the 4-Way Navigation Keypad Microphone (Motorola Solutions partnumber RMN5127_) to access your radio features. Many characters require that you press a key multiple times. The tableshows the number of times a key needs to be pressed to generate the required character.

Key Number of Times Key is Pressed

1 2 3 4 5 6 7 8 9 10 11 12 13

1 . , ? ! @ & ' % — : * #

A B C 2

D E F 3

G H I 4

J K L 5

English

Send Feedback 39


Key Number of Times Key is Pressed

1 2 3 4 5 6 7 8 9 10 11 12 13

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

0 NOTICE:Press to enter "0" and long press to activate the CAPS lock. Another long press to turn offthe CAPS lock.

* ordel

NOTICE:Press during text entry to delete the character. Press during numeric entry to enter a "*".

# orspace

NOTICE:Press during text entry to insert a space. Press during numeric entry to enter a "#".

English

40 Send Feedback


WAVEWide Area Voice Environment (WAVE™) provides a newmethod of making calls between two radios.

This feature also supports calls between radios and otherdevices with WAVE capabilities. However, a WAVEchannel must be set up to use this feature.

When in a WAVE channel, the radio is unable to receivecalls from other systems and can only receive WAVE calls.

If the radio is in a WAVE channel, the radio enables Wi-Fiautomatically and proceeds to log into the WAVE server.WAVE calls are made when the radio is connected to an IPnetwork through Wi-Fi.

NOTICE:This feature is applicable to XPR 5550e/XPR 5580eonly.

Table 1: WAVE Display IconsThe following icons appear momentarily on the displaywhen WAVE is enabled.

WAVE ConnectedWAVE is connected.

WAVE DisconnectedWAVE is disconnected.

Setting Active WAVE Channel WAVE channels are configured through CPS. Follow theprocedure to select the required WAVE channel.


2Press or to WAVE Channels. Press to select.

3Press or to the required WAVE channel.

Press to select.

4Press or to Set As Active. Press to select.

The display shows beside the selected channel.

English

Send Feedback 41


Viewing WAVE Channel InformationFollow the procedure to view WAVE channel information.

1 Do one of the following:• Press the programmed WAVE Channel List

button. Skip the following steps.

• Press to access the menu.

2Press or to WAVE Channels. Press to select.

3Press or to the required WAVE channel.

Press to select.

4Press or to View Details. Press to select.

The display shows the WAVE channel details.

Viewing WAVE EndpointsInformationFollow the procedure to view WAVE Endpoints information.

1 Do one of the following:• Press the programmed Contact button. Skip to

step 3.


2Press or to Endpoints. Press toselect.

3Press or to the required WAVE

Endpoint. Press to select.

4Press to select View Details.

The display shows the WAVE Endpoint details.

English

42 Send Feedback


Changing WAVE ConfigurationFollow the procedure to set the WAVE server IP address,user ID, and password.


2Press or to Utilities. Press toselect.

3Press or to Radio Settings. Press

to select.

4Press or to WAVE. Press to select.

5Press to select Server Address. Press

to change the server address. Press to select.

6Press to User ID. Press to change the

user ID. Press to select.

7Press to Password. Press to view or

change the WAVE password. Press to select.

8Press to Apply. Press to apply all thechanges made.

The display shows the positive mini notice momentarilybefore returning to the Radio Settings screen.

Making Group CallsFollow the procedure to make group calls on a WAVEChannel.

1 Select the WAVE channel with the required groupalias or ID.

2 Press the PTT button to make the call.The green LED lights up. The first text line displaysthe Group Call icon and alias. The second text linedisplays the WAVE group alias.

3 Do one of the following:

English

Send Feedback 43


• Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

• Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled

4 Release the PTT button to listen.The green LED lights up when the target radioresponds.The display shows the Group Call icon,and alias or ID, and the transmitting radio alias or ID.

5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button, indicatingthe channel is free for you to respond. Press the PTTbutton to respond to the call.

The call ends when there is no voice activity for apredetermined period. The radio returns to thescreen you were on prior to initiating the call.

English

44 Send Feedback


Capacity Max OperationsCapacity Max is a control channel-based trunked radiosystem. Features that are available to the radio usersunder this system are available in this chapter.

Push-To-Talk (PTT) ButtonThe PTT button serves two basic purposes.• While a call is in progress, the PTT button allows the

radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

• While a call is not in progress, the PTT button is used tomake a new call.

Press and hold the PTT button to talk. Release the PTTbutton to listen.

If the Talk Permit Tone or the PTT Sidetone is enabled,wait until the short alert tone ends before talking.

If the Channel Free Indication feature is enabled on yourradio (programmed by your dealer), you will hear a shortalert tone the moment the target radio (the radio that isreceiving your call) releases the PTT button, indicating thechannel is free for you to respond.

You hear a continuous Talk Prohibit Tone if your call isinterrupted, for example when the radio receives anEmergency call. You should release the PTT button.

Programmable ButtonsDepending on the duration of a button press, your dealercan program the programmable buttons as shortcuts toradio functions.

Short pressPressing and releasing rapidly.

Long pressPressing and holding for the programmed duration.

NOTICE:See Emergency Operation on page 395 for moreinformation on the programmed duration of theEmergency button.

English

Send Feedback 45


Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons by your dealer or systemadministrator.

Audio AmbienceAllows the user to select an environment the radio isoperating in.

Audio ProfilesAllows the user to select the preferred audio profile.

Bluetooth® Audio SwitchToggles audio routing between internal radio speakerand external Bluetooth-enabled accessory.

Bluetooth ConnectInitiates a Bluetooth find-and-connect operation.

Bluetooth DisconnectTerminates all existing Bluetooth connections betweenyour radio and any Bluetooth-enabled devices.

Bluetooth DiscoverableEnables your radio to enter Bluetooth DiscoverableMode.

ContactsProvides direct access to the Contacts list.

Call AlertProvides direct access to the contacts list for you toselect a contact to whom a Call Alert can be sent.

Call LogSelects the call log list.

EmergencyDepending on the programming, initiates or cancels anemergency.

Ext Public Address (PA)Toggles audio routing between the connected PAloudspeaker amplifier and the internal PA system of theradio.

Reset Home ChannelSets a new home channel.

Silence Home Channel ReminderMutes the Home Channel Reminder.

Indoor LocationToggles Indoor Location on or off.

Intelligent AudioToggles intelligent audio on or off.

Manual DialInitiates a Private Call by keying in any subscriber ID.

English

46 Send Feedback


Manual Site RoamStarts the manual site search.

Mic AGCToggles the internal microphone automatic gain control(AGC) on or off.

NotificationsProvides direct access to the Notifications list.

One Touch AccessDirectly initiates a predefined Broadcast, Private, Phoneor Group Call, a Call Alert, or a Quick Text message.

Option Board FeatureToggles option board feature(s) on or off for optionboard-enabled channels.

PhoneProvides direct access to the Phone Contacts list.

PrivacyToggles privacy on or off.

Public Address (PA)Toggles the internal PA system of the radio on or off.

Radio Alias and IDProvides radio alias and ID.

Remote MonitorTurns on the microphone of a target radio without itgiving any indicators.

Site InfoDisplays the current Capacity Max site name and ID.

Plays site announcement voice messages for thecurrent site when Voice Announcement is enabled.

Site LockWhen toggled on, the radio searches the current siteonly. When toggled off, the radio searches other sites inaddition to the current site.

Telemetry ControlControls the Output Pin on a local or remote radio.

Text MessageSelects the text message menu.

Toggle Call Priority LevelEnables your radio to enter Call Priority Level High/Normal.

Trill EnhancementToggles trill enhancement on or off.

Voice Announcement On/OffToggles voice announcement on or off.

English

Send Feedback 47


Voice Announcement for ChannelPlays zone and channel announcement voicemessages for the current channel. This function isunavailable when Voice Announcement is disabled.

Wi-FiToggles Wi-Fi on or off.

Zone SelectionAllows selection from a list of zones.

Assignable Settings or UtilityFunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/AlertsToggles all tones and alerts on or off.

BacklightToggles display backlight on or off.

Channel Up/DownDepending on the programming, changes channel toprevious or next channel.

Display ModeToggles the day/night display mode on or off.

Power LevelToggles transmit power level between high and low.

Accessing ProgrammedFunctionsFollow the procedure to access programmed functions inyour radio.

1 Do one of the following:• Press the programmed button. Proceed to step 3.


2Press or to the menu function, and press

to select a function or enter a sub-menu.

3 Do one of the following:

• Press to return to the previous screen.

• Long press to return to the Home screen.

Your radio automatically exits the menu after aperiod of inactivity and returns to the Home screen.

English

48 Send Feedback


The Menu Navigation Buttons are also available on akeypad microphone. See Keypad MicrophoneButtons on page 39.

Status IndicatorsThis chapter explains the status indicators and audio tonesused in the radio.

IconsThe Liquid Crystal Display (LCD) of your radio shows theradio status, text entries, and menu entries.

Table 2: Display IconsThe following icons appear on the status bar at the top ofthe radio display. The icons are arranged left most in orderof appearance or usage, and are channel-specific.

Bluetooth ConnectedThe Bluetooth feature is enabled. Theicon stays lit when a remote Blue-tooth device is connected.

Bluetooth Not ConnectedThe Bluetooth feature is enabled butthere is no remote Bluetooth deviceconnected.

EmergencyRadio is in Emergency mode.

GNSS AvailableGNSS feature is enabled. The iconstays lit when a position fix is availa-ble.

GNSS Not AvailableGNSS feature is enabled but is notreceiving data from the satellite.

High Volume DataRadio is receiving high volume dataand channel is busy.

Indoor Location Available1Indoor location status is on and avail-able.

1 Only applicable for models with the latest software and hardware.

English

Send Feedback 49


Indoor Location Unavailable1Indoor location status is on but un-available due to Bluetooth disabled orBeacons Scan suspended by Blue-tooth.

Mute ModeMute Mode is enabled and speaker ismuted.

NotificationNotification List has one or moremissed events.

Option BoardThe Option Board is enabled. (Optionboard enabled models only)

Option Board Non-FunctionThe Option Board is disabled.

Over-the-Air Programming Delay Tim-er

Indicates time left before automaticrestart of radio.

Priority 1Indicates Priority Talkgroup 1.

Priority 2Indicates Priority Talkgroup 2.

Received Signal Strength Indicator(RSSI)

The number of bars displayed repre-sents the radio signal strength. Fourbars indicate the strongest signal.This icon is only displayed while re-ceiving.

Response InhibitResponse Inhibit is enabled.

Ring OnlyRinging mode is enabled.

SecureThe Privacy feature is enabled.

Shared FrequencyIndicates radio is locking to sharedcontrol channel.

English

50 Send Feedback


Silent RingSilent ring mode is enabled.

Site RoamingThe site roaming feature is enabled.

StatusIndicates a new status message.

Tones DisableTones are turned off.

UnsecureThe Privacy feature is disabled.

Wi-Fi Excellent2Wi-Fi signal is excellent.

Wi-Fi Good2Wi-Fi signal is good.

Wi-Fi Average2Wi-Fi signal is average.

Wi-Fi Poor2Wi-Fi signal is poor.

Wi-Fi Unavailable2Wi-Fi signal is unavailable.

Table 3: Advance Menu IconsThe following icons appear beside menu items that offer achoice between two options or as an indication that there isa sub-menu offering two options.

Checkbox (Checked)Indicates that the option is selected.

Checkbox (Empty)Indicates that the option is not select-ed.

Solid Black BoxIndicates that the option selected forthe menu item with a sub-menu.

2 Only applicable for XPR 5550e/XPR 5580e.

English

Send Feedback 51


Table 4: Bluetooth Device IconsThe following icons appear next to items in the list ofBluetooth-enabled devices available to indicate the devicetype.

Bluetooth Audio DeviceBluetooth-enabled audio device, suchas a headset.

Bluetooth Data DeviceBluetooth-enabled data device, suchas a scanner.

Bluetooth PTT DeviceBluetooth-enabled PTT device, suchas a PTT-Only Device (POD).

Table 5: Call IconsThe following icons appear on the display during a call.These icons also appear in the Contacts list to indicatealias or ID type.

Bluetooth PC CallIndicates a Bluetooth PC Call in prog-ress.

In the Contacts list, it indicates aBluetooth PC Call alias (name) or ID(number).

Call Priority HighIndicating Call Priority Level High isenabled.

Dispatch CallThe Dispatch Call contact type isused to send a text message to a dis-patcher PC through a third-party TextMessage Server.

Group Call/All CallIndicates a Group Call or All Call inprogress.

In the Contacts list, it indicates agroup alias (name) or ID (number).

Private CallIndicates a Private Call in progress.

In the Contacts list, it indicates a sub-scriber alias (name) or ID (number).

English

52 Send Feedback


Phone Call as Group/All CallIndicates a Phone Call as Group Callor All Call in progress.

In the Contacts list, it indicates agroup alias (name) or ID (number).

Phone Call as Private CallIndicates a Phone Call as Private Callin progress.

In the Contacts list, it indicates aphone alias (name) or ID (number).

Table 6: Job Tickets IconsThe following icons appear momentarily on the display inthe Job Ticket folder.

All JobsIndicates all jobs listed.

New JobsIndicates new jobs.

In ProgressJobs are transmitting. This is seenbefore indication for Job Tickets SendFailed or Sent Successfully.

Send FailedJobs cannot be sent.

Sent SuccessfullyJobs have been successfully sent.

Priority 1Indicates Priority Level 1 for jobs.



English

Send Feedback 53


Table 7: Mini Notice IconsThe following icons appear momentarily on the display afteran action to perform a task is taken.

Failed Transmission (Negative)Failed action taken.

Successful Transmission (Positive)Successful action taken.

Transmission in Progress (Transi-tional)

Transmitting. This is seen before indi-cation for Successful Transmission orFailed Transmission.

Table 8: Sent Items IconsThe following icons appear at the top right corner of thedisplay in the Sent Items folder.

orIn Progress

The text message to a subscriberalias or ID is pending transmission,followed by waiting for acknowledge-ment.

The text message to a group alias orID is pending transmission.

or

Individual or Group Message ReadThe text message has been read.

orIndividual or Group Message Unread

The text message has not been read.

orSend Failed

The text message cannot be sent.

or

Sent SuccessfullyThe text message has been success-fully sent.

English

54 Send Feedback


LED IndicatorThe LED indicator shows the operational status of yourradio.

Blinking RedRadio has failed the self-test upon powering up.

Radio is receiving an emergency transmission.

Radio is transmitting in low battery state.

Radio has moved out of range if Auto-RangeTransponder System is configured.

Mute Mode is enabled.

Solid GreenRadio is powering up.

Radio is transmitting.

Radio is sending a Call Alert or an emergencytransmission.

Blinking GreenRadio is receiving a call or data.

Radio is retrieving Over-the-Air Programmingtransmissions over the air.

Radio is detecting activity over the air.

NOTICE:This activity may or may not affect theprogrammed channel of the radio due to thenature of the digital protocol.

Double Blinking GreenRadio is receiving a privacy-enabled call or data.

Solid YellowRadio is in Bluetooth Discoverable Mode.

Blinking YellowRadio has yet to respond to a Call Alert.

Double Blinking YellowRadio has Auto Roaming enabled.

Radio is actively searching for a new site.

Radio has yet to respond to a Group Call Alert.

Radio is locked.

TonesThe following are the tones that sound through on the radiospeaker.

High Pitched Tone

English

Send Feedback 55


Low Pitched Tone

Audio TonesAudio tones provide you with audible indications of thestatus, or response to data received on the radio.

Continuous ToneA monotone sound. Sounds continuously untiltermination.

Periodic ToneSounds periodically depending on the duration set bythe radio. Tone starts, stops, and repeats itself.

Repetitive ToneA single tone that repeats itself until it is terminated bythe user.

Momentary ToneSounds once for a short duration set by the radio.

Indicator TonesIndicator tones provide you with audible indications of thestatus after an action to perform a task is taken.

Positive Indicator Tone

Negative Indicator Tone

RegistrationThere are a number of registration-related messages thatyou may receive.

RegisteringTypically, registration is sent to the system during power-up, Talkgroup change, or during site roaming. If a radiofails registration on a site, the radio automatically attemptsto roam to another site. The radio temporarily removes thesite where registration was attempted from the roaming list.

The indication means that the radio is busy searching for asite to roam, or that the radio has found a site successfullybut is waiting for a response to the registration messagesfrom the radio.

English

56 Send Feedback


When Registering is displayed on the radio, a tonesounds and the yellow LED double flashes to indicate a sitesearch.

If the indications persist, the user should change locationsor if allowed, manually roam to another site.

Out of RangeA radio is deemed to be out of range when the radio isunable to detect a signal from the system or from thecurrent site. Typically, this indication means that the radiois outside of the geographic outbound radio frequency (RF)coverage range.

When Out of Range is displayed on the radio, a repetitivetone sounds and the red LED flashes.

Contact your dealer or system administrator if the radio stillreceives out of range indications while being in an areawith good RF coverage.

Talkgroup Affiliation FailedA radio tries to affiliate to the Talkgroup specified in thechannels or Unified Knob Position (UKP) duringregistration.

A radio that is in affiliation fail state is unable to make orreceive calls from the Talkgroup that the radio is trying toaffiliate to.

When a radio fails to affiliate with a Talkgroup, UKP Aliasis displayed in the home screen with a highlightedbackground.

Contact your dealer or system administrator if the radioreceives affiliation failure indications.

Register DeniedRegistration denied indicators are received when theregistration with the system is not accepted.

The radio does not indicate to the radio user the specificreason the registration was denied. Normally, a registrationis denied when the system operator has disabled theaccess of the radio to the system.

When a radio is denied registration, Register Denied isdisplayed on the radio and the yellow LED double flashesto indicate a site search.

English

Send Feedback 57


Zone and ChannelSelectionsThis chapter explains the operations to select a zone orchannel on your radio.

The radio can be programmed with a maximum of 250Capacity Max Zones with a maximum of 160 Channels perzone. Each Capacity Max zone contains a maximum of 16assignable positions.

Selecting Zones Follow the procedure to select the required zone on yourradio.

1 Do one of the following:• Press the programmed Zone Selection button.

Proceed to step 3.


2Press or to Zone. Press to select.

The display shows and the current zone.

3Press or to the required zone. Press

to select.

The display shows Selected momentarilyand returns to the selected zone screen.

Selecting Zones by Using the AliasSearchFollow the procedure to select the required zone on yourradio by using the alias search.


2Press or to Zone. Press to select.

The display shows and the current zone.

3 Enter the first character of the required alias.The display shows a blinking cursor.

4 Enter the rest of the characters of the required alias.

English

58 Send Feedback


The alias search is case-insensitive. If there are twoor more entries with the same name, the displayshows the entry listed first in the list.

The first text line shows the characters you entered.The following text lines show the shortlisted searchresults.

5Press to select.

The display shows Selected momentarilyand returns to the selected zone screen.

Selecting a Call TypeUse the Channel Selector Knob to select a call type. Thiscan be a Group Call, Broadcast Call, All Call, or PrivateCall, depending on how your radio is programmed. If youchange the Channel Selector Knob to a different position(that has a call type assigned to it), this causes the radio tore-register with the Capacity Max System. The radioregisters with the Talkgroup ID that has been programmedfor the new Channel Selector Knob position call type.

Your radio does not operate when selected to anunprogrammed channel, use the Channel Selector Knob toselect a programmed channel instead.

Once the required zone is displayed (if you havemultiple zones in your radio), turn the programmedChannel Selector Knob to select the call type.

Selecting a SiteA site provides coverage for a specific area. In a multi-sitenetwork, the Capacity Max radio will automatically searchfor a new site when the signal level from the current sitedrops to an unacceptable level.

The Capacity Max system can support up to 250 sites.

Roam RequestA Roam Request tells the radio to search for a differentsite, even if the signal from the current site is acceptable.

If there are no sites available:

• The radio display shows Searching and continues tosearch through the list of sites.

English

Send Feedback 59


• The radio will return to the previous site, if the previoussite is still available.

NOTICE:This is programmed by your dealer.

Press the programmed Manual Site Roam button.You hear a tone, indicating the radio has switched toa new site. The display shows Site ID .

Site Lock On/OffWhen toggled on, the radio searches the current site only.When toggled off, the radio searches other sites in additionto the current site.

Press the programmed Site Lock button.If the Site Lock function is toggled on:• You hear a positive indicator tone, indicating the

radio has locked to the current site.

• The display shows Site Locked.

If the Site Lock function is toggled off:

• You hear a negative indicator tone, indicating theradio is unlocked.

• The display shows Site Unlocked.

Site RestrictionIn Capacity Max system, your radio administrator has theability to decide which network sites your radio is and is notallowed to use.

The radio does not have to be reprogrammed to changethe list of allowed and disallowed sites. If your radioattempts to register at a disallowed site, your radio receivesindication that the site is denied. The radio then searchesfor a different network site.

When experiencing site restrictions, your radio displaysRegister Denied and the yellow LED double flashes toindicate a site search.

English

60 Send Feedback


Site Trunking A site must be able to communicate with the TrunkController to be considered as System Trunking.

If the site cannot communicate with the Trunk Controller inthe system, a radio enters Site Trunking mode. While inSite Trunking, the radio provides a periodic audible andvisual indication to the user to inform the user of theirlimited functionality.

When a radio is in Site Trunking, the radio displays SiteTrunking and a repetitive tone sounds.

The radios in Site Trunking are still able to make group andindividual voice calls as well as send text messages toother radios within the same site. Voice consoles, loggingrecorders, phone gateways, and data applications cannotcommunicate to the radios at the site.

Once in Site Trunking, a radio that is involved in callsacross multiple sites will only be able to communicate withother radios within the same site. Communication to andfrom other sites would be lost.

NOTICE:If there are multiple sites that cover the currentlocation of the radio and one of the sites enters SiteTrunking, the radio roams to another site if withincoverage.

CallsThis chapter explains the operations to receive, respond to,make, and stop calls.

You can select a subscriber alias or ID, or group alias or IDafter you have selected a channel by using one of thesefeatures:Alias Search

This method is used for Group, Private, and All Callsonly with a keypad microphone.

professional digital two-way radio mototrbo™ · as a personal computer peripheral, this device...

Documents