professional engineers in private practice · pdf file2 national society of professional...

2 National Society of Professional Engineers

Professional Engineers in Private Practice Young Engineers Advisory Council

FOREWORD Again, the Young Engineers Advisory Council of the National Society of

Professional Engineers/Professional Engineers in Private Practice has produced an

outstanding document that should provide great benefit to all young engineers aspiring to

become leaders in their profession. They have researched, prepared, and developed their

fourth new document entitled “Guide to Enhancing Professional Development from

College Student to Company Principal.” This is a practical guide focused on the

professional development opportunities available to young engineers as they bridge the

gap between a college student and a company principal. This adds to their previous

documents, which are entitled “Mentoring Guidelines for Small, Medium and Large Size

Firms,” “Strategies for Member Retention and Attraction,” and “A How-to Manual for

Seminars, Socials and Ceremonies.” These documents form a library of well-prepared,

useful, and helpful information to those entering the professional engineering career field.

The NSPE/PEPP Young Engineers Advisory Council has been an active cohesive

group since 2001. We are very proud of our Young Engineers Advisory Council. They

have provided benefits to both PEPP and NSPE. We look forward to continuing

activities in the years to come.

Fred E. Palmerton, P.E., F.NSPE Larry Britt, P.E., NSPE

NSPE/PEPP Chair, 2004-2005 NSPE/PEPP Chair-elect, 2004-2005

3 National Society of Professional EngineersProfessional Engineers in Private Practice

Young Engineers Advisory Council

ACKNOWLEDGEMENTS

The YEAC would like to thank the Executive Board of the Private Practice Division ofNSPE for its encouragement, support, and resources in helping develop this resource foruse by all practice divisions in the Society. Special thanks and acknowledgement go outto all the individuals and companies that contributed their time and efforts on the creationof this manual. Without the hard work of these people and the support of their companies,we could not have accomplished this feat. As such, we would like to recognize thesesupporters, shown below, and thank them publicly for their assistance.

The Young Engineers Advisory Councilof the Professional Engineers in Private Practice Division

2004-2005 Chair 2004-2005 Vice-ChairAndrea Martinez, P.E. (Tampa, FL) Eric West, P.E. (Midland, TX)

Committee MembersMark Austin, P.E. (Bristol, CT) Dawn Edgell, P.E. (Kenosha, WI)

Steven Bobo, P.E. (Charlotte, NC) Carlos Garza, P.E., PG (Edinburg, TX)Fred Brooks, P.E. (Burnsville, MN) Brandon Keith, E.I. (Green Bay, WI)Bobbi Claybrooke, E.I. (Tampa, FL) Frank McIllwain, P.E. (Little Rock, AR)

Richard Delp, P.E. (Oreland, PA) Todd Rasto rfer , E.I., P.E.(Albuquerque, NM)Brandon Ebent, P.E. (Green Bay, WI) Andrew Vecellio, P.E. (Jefferson City, MO)

AdvisorsBernard Berson, P.E., PLS, F.NSPE

(Perrineville, NJ)Fred Palmerton, P.E., F.NSPE

(Springfield, MO)Kim Granados, CAE (Alexandria, VA) Katie Zapko (Alexandria, VA)

Melden & Hunt, Inc.Consultants ?Engineers ?Surveyors

SCHILLER AND HERSHASSOCIATES, INC.&???? ???????? ????



TABLE OF CONTENTS Section Page 1.0 Introduction……………………………………………………..………….. 5 2.0 Verbal Communication…………………………………………………….. 7 3.0 Nonverbal Communication…………...…………...…………..…………… 14 4.0 Citizenship/Membership……….……………………………..……………. 19 5.0 Ethics………………………...………………………………..……………. 25 6.0 Diversity……………………………………………………..…………….. 31 7.0 Marketing…………………………...……………………..……………….. 36 8.0 Leadership/Personal Management…. ……………….…………………….. 44



1.0 INTRODUCTION The path of a typical engineer involves an engineering degree, an engineering intern license, and finally a professional engineering license. This is the focus of engineers as they begin their careers, but is this all it takes to be successful in today’s engineering world? Over the past few years, the Professional Engineers in Private Practice (PEPP) division’s Young Engineers Advisory Council (YEAC) has produced three products geared toward young engineers. The first product, “Mentoring Guidelines for Small, Medium and Large Firms,” was created to instruct companies on mentoring young engineers. “Strategies for Member Retention and Attraction,” the second product, focused on ways to attract young engineers to the National Society of Professional Engineers (NSPE) and then maintain their membership. And the third product, “How-To Manual for Seminars, Socials and Ceremonies,” was an instruction guide on planning events geared to attract young engineers to the organization. This year, the group chose to focus on answering the question: “What does it take to be successful in today’s engineering world?” Colleges and universities are providing students with the technical backgrounds required to provide the foundation for the engineering career. But what about some of the more developmental aspects, such as how to write a businesses e-mail, how to dress for a meeting, and how to market yourself or your company, which are also encountered in the daily routine of engineers? How does a young engineer acquire the professional development skills required to be successful in today’s engineering world? The committee came up with a core list of skills that are necessary for an engineer to be successful in today’s society. Each of these skills is covered in detail in the following document and includes a brief introduction to the skill and key items that every engineer should know. Most importantly, at the end of each section is a list of resources which may be used to learn more about the desired skill. The professional development skills were broken down into seven main categories for easy reference: verbal communication, nonverbal communication, citizenship/membership, ethics, diversity, marketing, and leadership/personal management. The YEAC dedicated a significant amount of effort into developing a comprehensive list of resources on each of the seven topics listed above. While each resource was not reviewed in detail, every effort was made to give young engineers as large a selection of materials as possible. The list includes available books, videos, seminars, and courses on the various skills required to aid in the professional development of young engineers. The manual has been written in an easy-to-use format. Print the entire document or just the pages you need on a specific professional development skill. Use the list of resources to review one, two, or any number of the items on a selected skill.

INTRODUCTION



We also encourage NSPE chapters to use this document to put together professional development seminars for engineers. Young engineers are the key to the future. Hold events to target these young people and help train them to lead the engineering field into the future.

~ 2004-2005 PEPP Young Engineers Advisory Council



2.0 VERBAL COMMUNICATION Introduction In business, to communicate with others on a one-to-one basis is done by verbal communication under most circumstances. Also, first impressions are developed by potential clients, co-workers, and others primarily through your communication abilities.

Many studies have proven that a strong command of language is directly linked to career advancement, financial status, and social success. To excel, your verbal communication abilities must surpass that of your colleagues. Someone who cannot express ideas eloquently or who hesitates because of word choice can appear less than fully competent and qualified. Don’t let these mistakes hold you back from achieving your career goals and from all the other recognition you deserve! Key Points The following is a list of vital topics for verbal communication:

Use of Words/Language The use of an effective and strong vocabulary provides a good impression on the person you are trying to communicate with and demonstrates intelligence and competence. The use of accents and inflections that are not common to the area may be viewed poorly. If the accent is strong enough or if the listener has hearing problems, the listener may have trouble understanding the content. Understanding Your Audience When speaking to your audience, you need to watch for signs to see how they are hearing you and understanding what you are saying. Be sure that you try to understand your audience. Be sure not to talk under them, or in a condescending way, or over them by using terms, acronyms, or phrases your audience may not understand. If you are giving a presentation or speaking for a long period of time, allow your audience a break. Allow them to speak and interact to keep away boredom and peak interest. By allowing interaction, your audience will ask questions, understand easier, and find you more interesting.

VERBAL COMMUNICATION



Presentations/Interviews When conducting presentations or interviews, use graphic media that both you and your audience will be comfortable viewing. By using graphs, charts, and photographs, your audience will be able to better visualize the information you are trying to communicate. Know your audience so that the graphics are legible and of sufficient size. For example, an older audience may not be able to see smaller graphics or font. Dress for success and try to dress for your audience, knowing first impressions are important. When speaking to factory workers, dressing in jeans and work boots may be best for the informal setting, like talking about working conditions, and may make them more open to what you have to say. When giving a presentation to students, start with a jacket and tie, knowing the jacket can come off and sleeves can be rolled up so that you can appear closer to your audience. When speaking to either a single person or a large group, try to keep eye contact. Eye contact is one of the best ways to judge the individual reactions to your discussion. When speaking to a group, scan the audience regularly and try to look various people in the eye to provide better personal contact. A great way to keep an audience interested is to use appropriate humor. The occasional amusing story or anecdote may help keep your audience relaxed. Small Talk Sometimes, to connect with people, you have to speak about something other than work. Small talk is the art of casual conversation. Have discussions that consist of subjects outside of work. A good way to start small talk is to ask a simple question about the other person. People love to talk about themselves and this allows you to learn about their personal interests. Small talk is a great way to network. E-mail Etiquette With the prevalence of e-mail and instant messaging, electronic communication is almost as casual as one-on-one verbal communication. In writing e-mail and instant messaging, limit abbreviations and SPAM mail. Add humor only when appropriate.

Resources Attached is a matrix of resources that is available to help develop verbal communication skills. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and/or videos. While not an exhaustive list, it is fairly




comprehensive and should provide ample opportunity to further enhance these skills and traits.




TITLE AUTHOR OWNER/

PUBLISHER WEB ADDRESS MEMBER

PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS

BOOKS and OTHER DOCUMENTS

How to Prepare, Stage, and Deliver Winning Presentations Thomas Leech

American Management Association www.nspe.org $20.00 $25.00 Preparing presentations

Essential Communication Strategies for Scientists,

Engineers, and Technology Professionals Herbert Hirsch Wiley-IEEE Press www.nspe.org $20.00 $25.00

Practical advice on engineering communications

Engineering Your Writing Success: How Engineers Can Master

Effective On-the-Job Communication Skills

James E. Vincler and Nancy Horlick Vincler

Professional Publications, Inc. www.nspe.org $32.00 $40.00 Writing skills for engineers

Professional Communication: A Handbook for Civil Engineers

Heather Silyn-Roberts ASCE www.asce.org $29.25 $39.00

Practical advice on engineering communications

Offered through ASCE. The member and nonmember costs

refer to ASCE membership.

Communication for Professional Engineers, 2nd Edition

Bill Scott and Bertil Billing ASCE www.asce.org $51.00 $68.00

Speaking, writing, meetings, interviewing, media, and technology


refer to ASCE membership. Excellent Communication Skills

Required for Engineering Managers Todd A Shimoda ASCE www.asce.org $12.75 $17.00

Written, spoken, and interpersonal communication skills


refer to ASCE membership. How to Create High-Impact Letters, Memos, and E-mail

Pat Cramer and Debra Smith Career Track Inc. www.careertrack.com N/A $40.00 Effective writing Lots of examples

How to Say It: Choice Words, Phrases, Sentences and

Paragraphs for Every Situation Rosalie Maggio Prentice Hall Art All major on-line bookstores N/A $11.00 Choice words, phrases, sentences &

paragraphs for every situation

How to Say It at Work Jack Griffin and Tom

Power Prentice Hall Art All major on-line bookstores N/A $11.00 Power words, phrases, body language, and communication secrets

How to Conquer Public Speaking Fear Max D. Isaacson Unkown All major on-line bookstores N/A $11.00

Technically Speaking Jan D'Arcy Battelle Press All major on-line bookstores N/A $29.95 Practical guide for making complex

information understandable and useful The Gregg Reference Manual William A. Sabin McGraw-Hill Irwin All major on-line bookstores N/A $40.00 Lots of examples

Writing for the Technical Professions Kristin R. Woolever Longman, Inc. www.longman.awl.com/woolever N/A $35.00

A nice reference for technical professions.

SEMINARS (in-person or online) Business Communications:

Effective Meetings Donna Rona, P.E. RedVector.com www.redvector.com N/A $49.90 Business practices 2 PDHs, NSPE e-learning

partner Busniess Communications:

Effective Professional Presentations Donna Rona, P.E. RedVector.com www.redvector.com N/A $49.90 Communication

2 PDHs, NSPE e-learning partner




TITLE AUTHOR OWNER/


PRICE NONMEM.


SEMINARS (in-person or online)

Communication & Leadership Edward P. Shanahan RedVector.com www.redvector.com N/A $147.80 Communication / Diplomacy and tact 4 PDHs, NSPE e-learning

partner Risk Managing Communication,

Documentation, and Reports J. Kent Holland, Esq. RedVector.com www.redvector.com N/A $49.90 Documents and documentation 2 PDHs, NSPE e-learning

partner Business Communications: Effective Business Letters Donna Rona, P.E. RedVector.com www.redvector.com N/A $49.90 Business writing


Business Communications: Effective Email Donna Rona, P.E. RedVector.com www.redvector.com N/A $49.90 Business writing


Effective Writing Skills for Business and Industry Russel Zech RedVector.com www.redvector.com N/A $49.90 Business writing


Advanced Presentation Skills for Civil Engineers Steve Babitsky ASCE www.asce.org $895.00 $1,095.00

1.4 CEUs. Offered through ASCE. The member and

nonmember costs refer to ASCE membership.

Speaking: Preparing, Presenting and Following Up to Make Things

Happen ASCE www.asce.org $249.00 $299.00


refer to ASCE membership. Asking & Listening: Learning About Needs So We Can Fill

Them ASCE www.asce.org


refer to ASCE membership. What to Say & How to Say It

When Every Minute is Worth a Million Bucks Sharon Youngblood ACEC www.acec.org/education/ $199.00 $249.00 Presentation/Interview skills

Offered through ACEC. The member and nonmember costs

refer to ACEC membership.

Quick Writing Tips Edward P. Shanahan RedVector.com www.redvector.com N/A $73.90 Business writing 2 PDHs, NSPE e-learning

partner

Bill Gove Speech Workshop http://govesiebold.com/ N/A $10k/day Seminar This would be beneficial for

large groups.

VHS, DVD, or SEMINARS ON CD

Lead a Top Flight Meeting John F. "Jack"

Schlegel NSPE www.nspe.org/leadership/membonly/library/ Loan N/A Part 3 of video series Available to NSPE members

only.

Negotiating Better Engineering and Architectural Contracts ASCE www.asce.org $115.00 $185.00



Productive Meetings: How to Plan and Conduct ASCE www.asce.org $75.00 $125.00



Improved Communication Within and Outside of the Project Team ASCE www.asce.org $75.00 $125.00









TITLE AUTHOR OWNER/


PRICE NONMEM.



Productive Meetings: How to Plan and Conduct ASCE www.asce.org $75.00 $125.00

Offered through ASCE. The member and nonmember

costs refer to ASCE membership.

Improved Communication Within and Outside of the Project Team ASCE www.asce.org $75.00 $125.00



Writing: Producing Action-Oriented Documents ASCE www.asce.org $75.00 $125.00



Communication Skills: Listening ASCE www.asce.org $75.00 $125.00



Project Communications ASCE www.asce.org $97.00 $97.00



Project Communications ASCE www.asce.org $75.00 $125.00



Robert's Rules of Order ASCE www.asce.org $49.00 $59.00 Rules of parliamentary procedure



WEB SITES

Communication Skills Professional

Practice Curriculum ASME www.professionalpractice.asme.org Free Free Offered through ASME. Communicating to Non-Technical

Audiences Professional

Practice Curriculum ASME www.professionalpractice.asme.org Free Free Offered through ASME.

Conducting Effective Meetings Professional


Effective Technical Presentations Professional


Allyn & Bacon Public Speaking http://wps.ablongman.com/ab_public_speaking_2 Unknown Unkown Offers a follow along textbook Strategies to Succeed in Public

Speaking School for Champions http://school-for-champions.com/speaking.htm Free Free

Negotiation Professional





TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS OTHERS Making the Most out of a Canned

Program Mark Austin, P.E. NSPE www.nspe.org/leadership/ld1-audioconf.asp Free N/A Powerpoint to audio conference, audio

under development Available to NSPE members

only

Effective Meeting Management CTSPE CT SPE www.ctspe.net Seminar Seminar Powerpoint Seminar Given in CT - Contact CTSPE

for more info IEEE Professional

Communication Society www.ieeepcs.org Unknown Unkown Engineering members Toastmasters www.toastmasters.org/ $16 dues N/A Club based on public speaking



3.0 NONVERBAL COMMUNICATION Introduction When meeting with potential or existing clients or customers, potential employers at an interview, or any other business meeting, first impressions can be lasting. These first impressions can certainly be made before a word is even spoken: by your dress, manners, and body language (reflection of your attitude). These types of nonverbal communication can often times be more important than the words. Take the following examples:

You attend a formal business meeting wearing mud-stained jeans, a t-shirt, and boots. At a dinner with a prospective client, both words and food are spewing out of your mouth. While telling a prospective client all the wonderful things that you and your company can do, you are yawning, looking around, and just generally looking bored.

The above examples are rather amusing and extreme; however, even the slightest nonverbal communication error can be the difference between getting the project or job. If qualifications are equal, often the project or job will be given to the person or company that the client or employer just feels comfortable with. Therefore, learning to communicate without saying a word can be the difference between business and career successes or failures. Key Points The following is a list of vital topics for nonverbal communication:

Listening Skills One of the most important communication skills to master is the art of listening. This involves not only paying attention and looking interested, but also understanding what someone is really saying. Appearance Although we may not have total control of our physical appearance, you do have control over the image we project. By dressing neatly and appropriately, you can project a professional image.

N0NVERBAL COMMUNICATION



Manners and Mannerisms Mannerisms send nonverbal signals, good or bad. People will make judgments about you based on your etiquette in different situations, such as meals, social situations, and around the office. Body Language A person may read nonverbal clues about whether you are nervous, confident, or bored. Projecting interest in the speaker will build relationships and help open the channels of communication. Learn to use your body language and to read the body language of others to be a more effective communicator.

Resources Attached is a matrix of resources that is available to help develop nonverbal communication skills. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and videos. While not an exhaustive list, it is fairly comprehensive and should provide ample opportunity to further enhance these skills and traits.

NONVERBAL COMMUNICATION



TITLE AUTHOR OWNER/


PRICE NONMEM.


BOOKS and OTHER DOCUMENTS Do's and Taboos Around the World for Women in Business Roger E. Axtell NSPE www.nspe.org/ps-home.asp $16 $18

Suited specifically for women in internation business.

Best Impressions in Hospitality Angie Michael Professional Image

Consulting All major on-line bookstores N/A $48 A book on how to dress, body language and

image Also contains subjects other

than non-verbal

Business Casual Made Easy Angie Michael and

Ilene Amiel Professional Image

Consulting All major on-line bookstores N/A A business casual dress solution book. Also contains information on

creating a dress policy Understanding Body Language

(Barron's Business Success Series

Geoff Ribbens and Richard Thompson

Barron's Educational Series All major on-line bookstores N/A $8

The New Professional Image: From Business Casual to the

Ultimate Power Look Susan Bixler and Nancy Nix-Rice

Adams Media Corporation All major on-line bookstores N/A

First Impressions: What You Don't Know About How Others

See You Ann Demarais, Valerie White Bantam All major on-line bookstores N/A $17

New Women's Dress for Success John T. Molloy Warner Books All major on-line bookstores N/A $12

Dress Casually for Success…For Men" Mark Weber McGraw-Hill All major on-line bookstores N/A $12

Chic Simple Dress Smart Men: Wardrobes That Win in the New

Workplace (Chic Simple) Kim Johnson Gross

and Jeff Stone Warner Books All major on-line bookstores N/A $21 5 Steps to Professional

Presence: How to Project Confidence, Competence, and

Credibility at Work

Susan Bixlar and Lisa Scherrer

Dugan Adams Media Corporation All major on-line bookstores N/A $11

Attention to Detail: A women's Guide to Professional Appeance

and Conduct

Clinton T. Greenleef III and Stefani

Schaefer Greenleaf Books

Group All major on-line bookstores N/A $11 Chic Simple Dress Smart for

Women: Wardrobes that Win in the Workplace

Kim Johnson Gross and Jeff Stone Warner Books All major on-line bookstores N/A $21

John T. Molloy's New Dress for Success John T. Molloy Warner Books All major on-line bookstores N/A

Dress for Success (Dress For Success-The #1 Book to make

you look like a million so you can make a million) John T. Molloy Warner Books All major on-line bookstores N/A

Casual Power: How to Power Up Your Nonverbal Communication

& Dress Down for Success Sherry Maysonave Bright Books All major on-line bookstores N/A $21




TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS The New Etiquette : Real

Manners for Real People in Real Situations--An A-to-Z Guide

Marjabellet Young Stewart St. Martin’s Griffin All major on-line bookstores N/A $14

Business Etiquette for Dummies Sue Fox For Dummies All major on-line bookstores N/A $16 Social Skills Survival Guide: A

Handbook for Interpersonal and Business Etiquette June Hines Moore

Broadman Holman Publishers All major on-line bookstores N/A $11

Manners that Sell Lydia Ramsey Longfellow Press All major on-line bookstores N/A $17 Minding Your Business

Manners: Etiquette Tips for Presenting Yourself

Professionally in Every Business Situation

Majorie Brody and Barbara Pachter Skillpath Pubs Inc All major on-line bookstores N/A $15

The Etiquette Advantage in Business: Personal Skills for

Professional Success Peggy Post and

Peter Post Collins All major on-line bookstores N/A $24 Judge the Jury Jan Hargrave www.janhargrave.com N/A $20

Let Me See Your Body Talk Jan Hargrave www.janhargrave.com N/A $20 Strictly Business Jan Hargrave www.janhargrave.com N/A $20


Effective Communication Donna Kobylarczyk RedVector.com www.redvector.com N/A $24.95 Business development 1 PDH, NSPE e-learning

partner Busniess Communications:

Effective Professional Presentations Donna Rona, P.E. RedVector.com www.redvector.com N/A $49.90 Communication


Communication & Leadership Edward P. Shanahan RedVector.com www.redvector.com N/A $147.80 Communication / Diplomacy and Tact


Asking & Listening: Learning About Needs So We Can Fill

Them ASCE www.asce.org $249 $299 Covers both verbal and nonverbal

communication



Business Etiquette Seminar Professional Image

Consulting www.professionalimagedress.com Unknown N/A Dressing for success and confidence

Professional Image Seminar Professional Image

Consulting www.professionalimagedress.com Unknown N/A How to create a professional image

Business Casual Seminar Professional Image

Consulting www.professionalimagedress.com Unknown N/A How to understand and manage the levels

of business casual

Etiquette & Manners for Business Success

Academic & Business

Communication, Inc. www.onlinetrainingseminar.com N/A $9.50

Business etiquette, manners and body language

Web site has a number of communication courses that typically run about an hour.

NonVerbal Business Communication - Body

Language Tips

Academic & Business

Communication, Inc. www.onlinetrainingseminar.com N/A $9.50 Body Language

Website has a number of communication courses that typically run about an hour.




TITLE AUTHOR OWNER/


PRICE NONMEM. PRICE DESCRIPTION OTHER COMMENTS

Polished Professional: Business Etiquette Training Joli Andre

Polished Professionals www.polishedprofessionals.com Unknown N/A

The Importance of Nonverbal Communication:The Secrect

Language of Success Jan Hargrave www.janhargrave.com Unknown N/A Let Me See Your Body Talk Jan Hargrave www.janhargrave.com Unknown N/A

Business as Usual:Nonverbal Communication Cultural

Differences Jan Hargrave www.janhargrave.com Unknown N/A How to Present Like a Pro Jan Hargrave www.janhargrave.com Unknown N/A

Nonverbal Communication in the Workplace Jan Hargrave www.janhargrave.com Unknown N/A

VHS, DVD, or SEMINARS ON CD Dress for Success Academy N/A $20

Body Language Jan Hargrave www.janhargrave.com N/A $40 Body Language Jan Hargrave www.janhargrave.com N/A $10

10 Basics of Business Etiquette Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $250 Back to the Basics: A Five Part

Series on Business Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $1,000 Only portions apply to

nonverbal communication. The Basics of Business

Etiquette Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $130 Business Etiquette: Working in

the United States Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $600 Communications Intelligence:

Business Etiquette Video Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $700 Creating a Personal Style: An

Interactive Guide Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $800 Paper Plates to Silver Spoons: The Complete Guide to Table

Manners Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $250

Professional Presence Ideas and Training www.ideasandtraining.com/Business-

Etiquette.html N/A $600

WEB SITES The Business Communication

Handbook Judith Dwyer Pearson Education http://wps.prenhall.com/au_pve_dwyer_buscomm

_6/0,7624,687733-,00.html N/A N/A Covers many communication and business

related topics.



4.0 CITIZENSHIP/MEMBERSHIP Introduction Upon entering the engineering work force, young engineers seem to focus only on work itself. Involvement in professional societies, the community, and government are typically not seen as important and the benefits of membership are not immediately evident. Professional societies, community, and government involvement, as well as your everyday work, all become facets of what develops the careers of good engineers. This section provides some resources to encourage the young engineer to become involved. Key Points The following is a list of vital topics for citizenship and membership:

Community Volunteerism One of the most important places to get involved is in your community. Community involvement is not only beneficial to you, but it also provides an opportunity for you to give back to the community. Involvement in your community can be quite rewarding. It can not only lead to betterment of your community, but also to betterment of yourself. Community involvement also provides you with the opportunity to mentor the next generation of community leaders, as well as shape the growth of the community. Community involvement also allows the opportunity to network with other professionals and community leaders and market yourself and your company. Most often those with whom you are involved within your community can either become a client themselves or a great resource for spreading your name to others who may become clients. This may include people encountered at religious functions, civic activities, or school functions. Society Volunteerism A relatively easy step toward involvement is joining a professional society. Companies involved in professional societies will often pay for their employee’s membership. When this happens, the responsibility of the young engineer becomes merely to attend. While just attending does not expand an engineer’s involvement, it does provide the opportunity to be recognized and develop personal relationships with other professionals. Once these relationships are developed, young engineers will feel more comfortable increasing their involvement in the society. Being involved in your society breeds several opportunities. You will be provided with the opportunity to become part of the next generation of society leadership and to mentor others in that capacity. The associations made through involvement in professional organizations also provide

CITIZENSHIP/MEMBERSHIP



the opportunity to market yourself and your company. Often societies consist of engineers of different disciplines. When someone asks an electrical engineer to recommend a good civil engineer, you want your name to be the one mentioned. Likewise, if you are an engineer that markets to municipalities, you want your name and firm known to those engineers who may be on the consultant selection committee for a job you may be going after. Political Action Committees Involvement within the political action committees of your professional society provides the opportunity to become involved in government on both the state and the local levels. These committees not only get involved in the government itself, but they also watch out for those laws and regulations that affect both engineers and the engineering community. Political action committees help increase influence and strengthen leverage on political issues. Appointed, Volunteer, and Elected Positions Government involvement also includes appointed, volunteer and elected positions within your state or local government. As an engineer, you benefit by becoming either a member or a technical advisor to some of these groups. Your involvement can afford you a voice in what happens in the government that most closely affects you. This can benefit you as an engineer as well as the engineering community. There are also local and state citizen groups that provide the means for government involvement. On the state and national level, involvement in advisory commissions provides a forum to have the engineering voice heard. Last, but not least, is pursuing an elected office. Employment, as well as family responsibilities, do not always allow for us to take such a role. However, for those who can, it can become a wonderful service for the betterment of our society in general, as well as our engineering society.

Resources Attached is a matrix of resources that is available to help develop citizenship and membership traits. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and videos. While not an exhaustive list, it is fairly comprehensive and should provide ample opportunity to further enhance these skills and traits.




TITLE AUTHOR OWNER/


PRICE NONMEM.


BOOKS and OTHER DOCUMENTS Professional Engineers in

Congress Issue Brief #4048 NSPE www.nspe.org N/A N/A Brief on engineers in government

The Benefits of Membership American Society of

Civil Engineers American Society of Civil

Engineers www.asce.org/files/pdf/membership/brochu

re.pdf

N/A (for web

access) N/A (for web

access) Outlines the benefits of membership in an

engineering society

The Role of the Professional Society in the Career

Development of Engineers J.C. Corbin Institute of Electrical and

Electronic Engineers www.ieee.org $13.00 $35.00

Aerospace and Electronic Systems Magazine, IEEE Volume 3, Issue 3, March

1988 Page(s): 12-16

Offered through IEEE, The member and nonmember costs

refer to IEEE membership. Collaborative Leadership : How Citizens and Civic Leaders Can

Make a Difference David D. Chrislip,

Carl E. Larson Jossey-Bass Inc.

Publishers N/A $33.30 $33.30 The Soul of Civil Society:

Voluntary Associations and the Public Value of Moral Habits

Don E. Eberly, Ryan Streeter, Don Eberly N/A N/A $19.95 $19.95

Habits of the Heart

Robert Neelly Bellah, Richard

Madsen, William M. Sullivan, Ann

Swidler, and Steven M. Tipton

University of California Press, Ltd. N/A $12.21 $12.21

The Universal Benefits of Volunteering : A Practical Workbook for Nonprofit

Organizations, Volunteers, and Corporations Walter P. Pidgeon John Wiley & Sons, Inc. N/A $39.95 $39.95

The Benefits of Volunteering Canadian Centre for

Philanthropy Canadian Centre for

Philanthropy www.givingandvolunteering.ca/pdf/factshee

ts/Benefits_of_Volunteering.pdf N/A N/A Outlines the benefits of philanthropic

volunteering Energy, economics, and the government: the challenge to

engineers Department of

Energy Energy Citations Database www.osti.gov/energycitations/product.biblio

.jsp?osti_id=5283993 N/A N/A Description of an article published by the

Department of Energy


Leading Today's Associations John F. "Jack"

Schlegel NSPE www.nspe.org/leadership/membonly/library Loan Unknown Part 1 of Video Series NSPE members only

The Association Chair Primer John F. "Jack"


Lead a Top-Flight Meeting John F. "Jack"


WEB SITES

The Benefits of Membership NSPE NSPE www.nspe.org/me1-whyjoin.asp

N/A (for web



engineering society

Professional Engineers in Government NSPE NSPE www.nspe.org/peg/pg1-home.asp N/A N/A

Practice division where information about legislation affecting engineer's may be

reviewed or affected




TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS Government Relations NSPE NSPE www.nspe.org/govrel/gr-home.asp N/A N/A

Membership Benefits

Society of Petroleum Engineers

Society of Petroleum Engineers

www.spe.org/spe/jsp/basic/0,,1104_1008250,00.html

N/A (for web



engineering society

The Benefits of Membership Institute of Industrial

Engineers Institute of Industrial

Engineers www.iienet.org/public/articles/details.cfm?id

=261#local_chapters

N/A (for web


access) Outlines the benefits of membership a local

chapter of an engineering society

The Benefits of Individual Membership

American Society of Engineering Education


www.asee.org/members/accounts/individual.cfm

N/A (for web


access) Outlines the benefits of individual

membership in an engineering society

The Benefits of Corporate Membership



www.asee.org/members/accounts/corporate.cfm

N/A (for web


access) Outlines the benefits of corporate


The Benefits of Institutional Membership



www.asee.org/members/accounts/institutional.cfm

N/A (for web


access) Outlines the benefits of institutional


The Benefits of Membership

American Society of Mechanical Engineers

American Society of Mechanical Engineers www.asme.org/member/benefits/index.html

N/A (for web



engineering society


Institute of Electrical and Electronics

Engineers Institute of Electrical and

Electronics Engineers

www.ieee.org/portal/site/mainsite/menuitem.818c0c39e85ef176fb2275875bac26c8/index.jsp?&pName=corp_level1&path=memb

ership&file=benefits.xml&xsl=generic.xsl

N/A (for web



engineering society

The Benefits of Membership Society of Women

Engineers Society of Women

Engineers

www.swe.org/stellent/idcplg?IdcService=SS_GET_PAGE&nodeId=80&ssSourceNode

Id=7

N/A (for web



engineering society


American Council of Engineering Companies

American Council of Engineering Companies www.acec.org/membership/benefits.cfm

N/A (for web


access) Outlines the benefits of corporate


The Benefits of Membership National Society of

Black Engineers National Society of Black

Engineers www.nsbe.org/membership/

N/A (for web



engineering society

Government Center

Illinois Society of Professional Engineers ISPE www.ilspe.com/GovernmentCenter.asp N/A N/A

Similar to practice division where information about legislation affecting

engineer's may be reviewed or affected

Professional Engineers and Government-Regulated Continuing Education

Michigan Society of Professional Engineers www.engineeringmce.org/index.html N/A N/A



Engineers for Better Government

Professional Engineers of North

Carlolina PENC www.penc.org/org-govpac.cfm N/A N/A



Government Affairs Information

Institute of Transportation

Engineers ITE www.ite.org/government/index.asp N/A N/A






TITLE AUTHOR OWNER/


PRICE NONMEM.


Minnesota Government Engineers Council

Minnesota Government

Engineers Council Minnesota Government

Engineers Council www.mgec.org/ N/A N/A



ASSE Government & Professional Affairs

American Society of Safety Engineers

American Society of Safety Engineers www.asse.org/frgov.htm N/A N/A



Government Relations American Institute of Chemical Engineers AIChE www.aiche.org/government/ N/A N/A



Government Relations American Society of

Civil Engineers ASCE www.asce.org/govrel/ N/A N/A



MSPE Professional Engineers in Government

Missouri Society of Professional Engineers MSPE

www.mspe.org/displaycommon.cfm?an=1&subarticlenbr=34 N/A N/A

Practice division where information about legislation affecting engineer's may be

reviewed or affected

ASME Government Relations Main Page

American Society of Mechanical Engineers ASME www.asme.org/gric/ N/A N/A

WIG News Society of Women

Engineers SWE www.swe.org/SpecialServices/wignews.95

12.txt N/A N/A Provides links to pertinent government websites the engineer may need to visit

The Benefits of Membership Inova Health

Systems Inova Health Systems www.inova.org/inovapublic.srt/careers/advi

ce/membershipbenefits.htm

N/A (for web


access) Outlines the benefits of membership in a

professional association Benefits of Corporate Involvement in Civic

Organizations Habitat for Humanity Habitat for Humanity www.habitat.org/CP/ N/A N/A Outlines the benefits of corporate involvement in a civic organization

Service and Volunteering SERVEnet SERVEnet www.servenet.org/ N/A N/A Outlines the benefits of philanthropic

volunteering

Nonprofit Organizations Network for Good Network for Good www.networkforgood.org/ N/A N/A Outlines the benefits of philanthropic

volunteering

Volunteer Match VolunteerMatch VolunteerMatch www.volunteermatch.org/ N/A N/A Outlines the benefits of philanthropic

volunteering

Benefits of volunteering with Special Olympics Special Olympics Special Olympics

www.specialolympics.org/Special+Olympics+Public+Website/English/Volunteer/Why_

Volunteer/Benefits.htm N/A N/A Outlines the benefits of volunteering for

Special Olympics

Why Volunteer Volunteering Works Volunteering Works www.volunteer.ca/volworks/why.htm N/A N/A Outlines the benefits of philanthropic

volunteering

Put the Brakes on Fatalities

Put the Brakes on Fatalities

Organization Put the Brakes on

Fatalities Organization www.brakesonfatalities.org N/A N/A

Composite organization founded by NSPE, but coordinating with government agencies and engineers as a whole for both civic and

government involvement




TITLE AUTHOR OWNER/


COST

NON-MEM. COST DESCRIPTION OTHER COMMENTS

United States House of

Representatives www.house.gov N/A N/A

Resource where an individual's representative's contact information may be located. Also can review any legislation on

the floor that may be pertinent to the discipline

United States Senate www.senate.gov N/A N/A

Resource where an individual's senator's contact information may be located. Also can review any legislation on the floor that

may be pertinent to the discipline

Congressional activity, news, and reports on water and wastewater infrastructure

Water Infrastructure Network

Water Infrastructure Network www.win-water.org N/A N/A

The Water Infrastructure Network (WIN) is a broad-based coalition of local elected officials, drinking water and wastewater

service providers, state environmental and health administrators, engineers and

environmentalists dedicated to preserving and protecting the health, environmental

and economic gains that America's drinking water and wastewater infrastructure

provides.

Environmental

Protection Agency EPA www.epa.gov N/A N/A

United States

Geological Survey USGS www.usgs.gov N/A N/A

Federal Emergency Management

Agency FEMA www.fema.gov N/A N/A

State of Missouri State of Missouri www.state.mo.gov N/A N/A

A good location to find out information about the goings on (legislation, senators, representatives) at the state government

level Engineering Resource Links -

Government Agencies PDHEngineer.com PDHEngineer.com www.pdhengineer.com/government_agenci

es.htm N/A N/A Provides links to pertinent government websites the engineer may need to visit

Government Agencies for Civil Engineering and Architecture About.com About.com

http://architecture.about.com/od/government/ N/A N/A

Provides links to pertinent government websites the engineer may need to visit



5.0 ETHICS Introduction Ethics is the discipline dealing with what is morally acceptable and unacceptable, and with moral duty and obligation; often dealing with the principles of conduct governing an individual or a group practice. Fundamental elements of ethics include objectivity, honesty, trustworthiness, and responsibility. As engineers, we are obligated to uphold the “CODE OF ETHICS FOR ENGINEERS.” It is paramount for professional development that a young engineer learns the fundamental principles and canons outlined in this document. Society uses these principles and canons to assess the professional behavior of engineers. According to the National Society of Professional Engineers (NSPE), “Engineering is an important and learned profession. As members of this profession, engineers are expected to exhibit the highest standards of honesty and integrity. Engineering has a direct and vital impact on the quality of life for all people. Accordingly, the services provided by engineers require honesty, impartiality, fairness, and equity, and must be dedicated to the protection of the public health, safety, and welfare. Engineers must perform under a standard of professional behavior that requires adherence to the highest principles of ethical conduct.” The Fundamental Canons regarding ethics as developed by NSPE are the following:

1. Hold paramount the safety, health, and welfare of the public. 2. Perform services only in areas of their competence. 3. Issue public statements only in an objective and truthful manner. 4. Act for each employer or client as faithful agents or trustees. 5. Avoid deceptive acts. 6. Conduct themselves honorably, responsibility, ethically, and lawfully so as to enhance the honor, reputation, and usefulness of the profession.

In addition to codes put forth by various professional and technical societies and associations, every jurisdiction has regulations on misconduct or unethical practice. Engineers should familiarize themselves with those regulations in each jurisdiction where they are licensed and will do work. Lasting consequences may be experienced if professional ethics are compromised. These consequences may range from suspension of licensure, public humiliation, loss of a client or customer, legal repercussions, and potentially a catastrophic event.

ETHICS



Key Points The following is a list of vital topics for ethics:

Public Safety, Health, and Welfare An engineer’s number one responsibility is to protect the safety and health of the public. Protecting the public supersedes any and all other aspects of the profession, in particular company profit or individual professional gain. Areas of Service Engineers should only practice within their areas of competency. Disregarding this important fundamental canon will expose the public or client to needless risks that would be avoided by a more qualified professional. At a bare minimum, the client or customer will likely not receive the quality of product that would be otherwise received. Public Statements Statements should be carefully considered prior to being released to the public. Untrue or distorted statements will likely be uncovered and expose the engineer and the employer to a number of ramifications. Faithful Agent An engineer is hired by a private company, government entity, client, or customer to provide professional services in a professional manner. You are acting as a representative of your employer on a daily basis and as a representative of your client or customer in your professional communications. Reminding yourself and remembering this basic fact will oftentimes allow you to avoid potentially unethical conduct. Honesty The easiest way to avoid an ethical dilemma is to be honest. Professional Conduct Engineers should adhere to the utmost professional conduct in all of their professional endeavors. Compromising your professional responsibilities for personal or company gain is unacceptable. You should adhere to all laws and regulations pertaining to your business or project. Guidelines and requirements for professional conduct are contained in the Fundamental Canons, Rules of

ETHICS



Practice, and the Professional Obligations in the NSPE’s Code of Ethics for Engineers.

Resources Attached is a matrix of resources that is available to help develop an ethical understanding. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and videos. While not an exhaustive list, it is fairly comprehensive and should provide ample opportunity to further enhance these skills and traits.

ETHICS



TITLE AUTHOR OWNER/


PRICE NONMEM.


BOOKS and OTHER DOCUMENTS Engineering Ethics: Concepts, Viewpoints, Cases and Codes NIEE NIEE www.nspe.org $25.00 $30.00 Handy reference for ethical issues

Heros or Sibyls? Gender and Engineering Ethics A. Adam

Institute of Electrical and Electronic Engineers www.ieee.org $13.00 $35.00

Technology and Society Magazine, IEEE, Volume 20, Issue 3, Fall 2001, Page(s): 39-

46

Offered through IEEE. The member and nonmember costs

refer to IEEE membership. Engineering Ethics and

Business Ethics: Commonalities for a Comprehensive Code of

Ethics D. Payne Institute of Electrical and

Electronic Engineers www.ieee.org $13.00 $35.00 IEEE Region 5, 2003 Annual Technical

Conference, 11 April 2003, Page(s) 81-87


refer to IEEE membership.

Three Myths About Codes of Engineering Ethics M. Davis


Technology and Society Magazine, IEEE, Volume 20, Issue 3, Fall 2001, Page(s): 8-14



Teaching Engineering Ethics: A New Approach

N. Bekir, V. Cable, I. Hashimoto, S. Katz


Frontiers in Education Conference, 2001. 31st Annual - Volume I, 10-13 Oct. 2001

Page(s): T2G - 1-3 vol. 1



An Instructional Module for Engineering Ethics

H.P.E. Stern, R.L. Pimmel


Frontiers in Education Conference, 2002. FIE 2002. 32nd Annual Volume 3, 6-9 Nov.

2002, Page(s): S3F-13 - S3F-18, vol. 3



Three Kinds of Ethics for Three Kinds of Engineering G. Moriarty


Technology and Science Magazine, IEEE, Volume 20-, Issue 3, Fall 2001, Page(s): 31-

38



Environmental Ethics for Engineers M.A. Hersh


Engineering Schience and Education Journal, Volume 9, Issue 1, Feb. 2000,

Page(s): 13-19


refer to IEEE membership. Engineering and Environmental

Ethics J. Wilcox, L.

Theodore www.eebookstore.com $70.00

Managing Business Ethics Linda K. Trevino, Katherine Nelson Wiley http://store.acec.org/ $59.95 $59.95


refer to ACEC membership. Controlling Technology: Ethics and the Responsible Engineer Unger, S 2nd Ed., Wiley, 1994 All major on-line bookstores $34.85 Engineering Ethics: Concepts

and Cases Charles E. Harris,

et. al. Wadsworth Publishing All major on-line bookstores $45.00

Ethics in Engineering Mike W. Martin and Roland Schinzinger McGraw-Hill All major on-line bookstores $48.99

Hold Paramount: The Engineer's Responsibility to

Society

Alastair S. Gunn and P. Aarne

Vesilind Thompson, Brooks/Cole All major on-line bookstores $20.00

SEMINARS (in-person or online) Do the Right Thing: Ethical

Decision-Making for Engineers smartpros.com smartpros.com http://smartpros.com $30.00 $30.00 1 PDH, NSPE e-learning

partner

ETHICS



TITLE AUTHOR OWNER/


PRICE NONMEM.


SEMINARS (in-person or online): Ethics for Engineers - All

Modules smartpros.com smartpros.com http://smartpros.com $199.00 $199.00 3 PDHs, NSPE e-learning

partner Ethical Decision Making for

Engineers Edward P. Shanahan RedVector.com www.redvector.com - $49.90 Ethics


Conflicts of Interest & Other Ethical Dilemas c2Ed www.c2ed.com $150.00


Ethical Obligations & the Professional Engineer NSPE NSPE www.c2ed.com $150.00


Critical Issues Facing Practicing Engineers NSPE NSPE www.c2ed.com $150.00


Is it Lawful? An Examination of Unlicensed/Unlawful Practice NSPE NSPE www.c2ed.com $150.00


Ethics and Professionalism for Engineers David Hanna ASCE www.asce.org $895.00 $1,095.00

1.4 CEU's, Offered through ASCE. The member and nonmember costs refer to

ASCE membership.

Ethics for Engineers ASCE www.asce.org $169.00 $199.00

3 PDHs, Offered through ASCE. The member and nonmember costs refer to

ASCE membership.


Gilbane Gold NIEE NIEE www.nspe.org

Loan or Purchase

$95.00 $115.00 Real-world ethical delimma Loan for NSPE members only,

Includes study guide

Incident a Morales, An Engineering Ethics Story NIEE NIEE www.nspe.org

Loan or Purchase $400.00 $500.00 Real-world ethical delimma

Loan for NSPE members only, $250 Public and Academic

Library Price

WEB SITES NSPE - Ethics NSPE www.nspe.org/ethics/

IEEE IEEE IEEE www.ieee.org/organizations/committee/em

cc/index.html

Engineering Ethics Professional

Practice Curriculum ASME www.professionalpractice.asme.org Free Free Offered through ASME ASCE Code of Ethics ASCE ASCE www.asce.org/inside/ethics.cfm

ETHICS



TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS Principles of Ethical Conduct in Engineering Practice Under the

North American Free Trade Agreement

Murdough Center for Engineering Professionalism Texas Tech University

www.coe.ttu.edu/ethics/nafta.htm www.coe.ttu.edu/ethics/ETHICS.HTM NA NA

Texas A&M Universtiy Civil Engineering Dept http://ethics.tamu.edu/ The Online Ethics Center for

Engineering and Science Case Western

Reserve University Case Western Reserve

University www.onlineethics.org/ NA NA Includes areas for diversity as

well TEACHING ENGINEERING

ETHICS A CASE STUDY APPROACH Michael S. Pritchard

Center for the Study of Ethics in Society http://ethics.tamu.edu/pritchar/an-intro.htm

OTHERS

National Institute for Engineering Ethics

Murdough Center for Engineering Professionalism Texas Tech University www.niee.org



6.0 DIVERSITY Introduction Diversity is an inescapable element of society. Throughout the span of one’s engineering career, there is a certainty that you will encounter different cultures, age groups, ethnicities, physical abilities, religious beliefs, genders and backgrounds in the workplace. As a reflection of our society, the very nature of the engineering profession has evolved as well. The once introverted engineer, solving problems on a drafting board, has now been forced into creating solutions alongside diverse members of a project team. Key Points The following is a list of vital topics for diversity:

Avoid making assumptions Diversity may not necessarily be what you think. Although the book definition of diversity is “a point or respect in which things differ,” diversity is as much about building on our similarities with people as much as drawing strength from our differences. REMEMBER: One person’s shortcoming is another person’s strong suit. That’s the pure beauty of diversity. You probably have more in common with your peers than you may realize. While some differences might include ethnic or generational, there are many attributes other than physical characteristics in which to seek out similarities. Maybe you own a home in the same part of town, both come from a large family, or even followed the same career path. In any case, avoid prejudging the physical aspects of your fellow co-workers. Get to know them. In time, you will find common bonds through open and honest communication. Acceptance vs. Tolerance Tolerance and acceptance have one distinct difference: attitude. Tolerance tends to have a more negative connotation. Tolerance is easy. It does not require you to take a firm stance. It allows you to disagree or be indifferent with a situation, position, or opinion, but still live with it. Acceptance is hard work. Acceptance demands that you not only acknowledge a reality, but also embrace it. Embracing change in any realm is difficult. Acceptance can only be achieved through a fundamental awareness. Awareness can only come from a strong self-desire to attain knowledge and to understand.

DIVERSITY



Growth Diversity is the result of an individual’s personal growth. The more life experiences we have, the more knowledge we gain from those experiences and, thus, grow as human beings. Unfortunately, as people grow older, there is a tendency to get set in our ways, which can decrease our level of tolerance. While this is a generalization, the level of tolerance depends on the subject. Professionally speaking, senior engineers are the last line of defense. They review a graduate engineer’s design and use their past experiences to make appropriate corrections and revisions before they seal the drawings. To promote their young protégé’s personal growth, an experienced engineer will not only apply their knowledge to the project, but they will also educate the younger engineer to learn from their mistakes. In that instance, design failure is not acceptable. However, the senior engineer tolerates or accepts the graduate engineer’s lack of experience for what it is, a reality. Improving the corporate working environment A corporation must establish a positive environment for diversity. Such an atmosphere will not only benefit internal employee relations, but also the company’s bottom line. Diverse companies have more potential to appeal to a wider client base as well as adapt to a client’s ever-changing needs. A diverse corporation is able to survive changes in economic trends as well as shifts caused by supply and demand. Employees who are different from one another must be able to draw from their strengths and learn from the talents of others. Even minor differences can positively affect the successful completion of projects or how a problem is resolved and mastered on subsequent occurrences. Career planning and the young engineer It is important to recognize and value diversity. Creating a level of awareness between peers can maximize the potential of everyone in an organization. Maintaining an inclusive teamwork mentality breeds increased productivity and morale within a group. It is important for young engineering leaders to understand diversity in order to preserve a positive environment through consistent management. In addition, a diverse workforce can enhance an organization’s responsiveness to an increasingly diverse and demanding world of customers, improved relations with the surrounding community, increase the organization’s ability to change, and expand the creativity of the organization.

DIVERSITY



Variety Diversity speaks to many aspects of life. Within any topic or situation, there will be differing opinions and points of view depending on an individual’s personal experience. In finding solutions to problems, it is necessary to draw out numerous scenarios and conclusions from a multitude of experiences and knowledge bases in order to arrive at the best decision possible. These fresh, creative approaches arise from those diverse viewpoints. Cultivating Relationships Diversity speaks to the importance of building relationships and cooperation among various groups. It means that all groups – regardless of their ethnicity, culture, gender, religion, and physical condition – are valued, appreciated, and included. By valuing and managing our diversity well, each corporation and its employees can help to ensure that all employees have opportunities to advance to the fullest extent of their skills and abilities

Resources Attached is a matrix of resources that is available to help develop an understanding of diversity issues. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and videos. While not an exhaustive list, it is fairly comprehensive and should provide ample opportunity to further enhance these skills and traits.

DIVERSITY



TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS BOOKS and OTHER DOCUMENTS

Diversity Jeffrey S. Russell ASCE www.asce.org $15.00 $15.00

Special Issue of Leadership and Management in

Engineering

Gender and Leadership: Men and Women's Stories B.A. Karanian


Frontiers in Education Conference, 1995. Proceedings, 1995, Volume 2, 1-4 Nov.

1995, Page(s): 4b3.12 vol.2



Participative Leadership in Team Formulation C.C. McCarthy


Engineering Management Conference, 2003. IEMC '03. Managing Technology

Driven Organizations: The Human Side of Innovation and Change, 2-4 Nov. 2003,

Page(s):566-570


refer to IEEE membership. Making Diversity Work: Seven Steps for Defeating Bias in the

Workplace Dr. Sondra Thiederman Dearborn Trade Amazon, et. al. $16.00

SEMINARS (in-person or online) Effective Project Team Building:

Getting to Trust Russel Zech RedVector.com www.redvector.com $49.90 Teambuilding Skills 2 PDHs, NSPE e-learning

partner Team Building I: Team Member

Roles Donna Kobylarczyk RedVector.com www.redvector.com $36.95 Teambuilding Skills 1 PDH, NSPE e-learning

partner Team Building II: Stages of

Team Development Donna Kobylarczyk RedVector.com www.redvector.com $36.95 Teambuilding Skills 1 PDH, NSPE e-learning

partner Team Building III: The Role of

the Team Leader Donna Kobylarczyk RedVector.com www.redvector.com $73.90 Teambuilding Skills 2 PDHs, NSPE e-learning

partner Team Building IV: Conflict

Management Donna Kobylarczyk RedVector.com www.redvector.com $73.90 Teambuilding Skills 2 PDHs, NSPE e-learning

partner Team Building V: Training, Icebreakers & Wrap-Ups Donna Kobylarczyk RedVector.com www.redvector.com $73.90 Teambuilding Skills


Team Building: Introduction to Developing a Productive Team Donna Kobylarczyk RedVector.com www.redvector.com $36.95 Teambuilding Skills

1 PDH, NSPE e-learning partner

Personnel Administration Miguel Rivera-

Sanchez RedVector.com www.redvector.com $199.80 Affirmation Action 4 PDHs, NSPE e-learning

partner Personnel: EEO, Sexual

Harassments, & Other Issues Miguel Rivera-

Sanchez RedVector.com www.redvector.com $73.90 Personnel Law 2 PDHs, NSPE e-learning

partner

She Leads, He Leads, It is All in the Style ASCE www.asce.org $249.00 $299.00



Debunking the Myths of Diversity in the Workplace ASCE www.asce.org



DIVERSITY



TITLE AUTHOR OWNER/


PRICE NONMEM.


Tipping the Iceberg: A Cultural Phenomenon ASCE www.asce.org Free



Bias-Free Leadership - Your Competitive Advantage SWE SWE www.swe.org $365.00 $465.00

One-day seminar for managers to remove the biases that interfere with our ability to

see others clearly.

Offered through SWE. The member and nonmember costs

refer to SWE membership.

Generational Differences Peggy Pound ACEC www.acec.org/education $199.00 $249.00 Generational Diversity



VHS, DVD, or SEMINARS ON CD:

The Glass Ceiling: Video and Discussion Guide NSPE NSPE www.nspe.org

Loan or puchase $50.00 $125.00

Training video addressing misconceptions and stereotypes that can hold back women

engineers Loan for NSPE members only,

Includes discussion guide

WEB SITES Online Ethics (Case Wester

Reserve University) http://onlineethics.org/div/index.html ASCE Diversity Issues ASCE www.asce.org/professional/diversity

American Association of Engineering Societies AAES www.aaes.org/diversity

Workplace Diversity Professional

Practice Curriculum ASME www.professionalpractice.asme.org Free Free Offered through ASME Diversity, Inc. Diversity, Inc. Diversity, Inc. www.diversityinc.com Has fact sheets/statistics

Multicultural Resources in Texas Museums

Texas Association of Museums www.io.com/~tam/multicultural/introduction.html

Diversity Central www.diversitycentral.com

OTHERS National Action Council for Minorities in Engineering NACME NACME www.nacme.org Texas Diversity Council Texas Diversity Council www.texasdiversitycouncil.org



7.0 MARKETING Introduction Marketing is often a difficult area for the typical engineer. Many engineers coming out of school do not see past the calculations and problem solving. Marketing is not something that is often taught in the current engineering school curriculums. Young engineers are naive to the fact that they will have to go out and get the work they are currently doing. Marketing often becomes a learn-as-you-go process. More seasoned engineers do not always know how to explain the art of marketing, given that they do not always know how to do it well. It becomes important for the young engineers to go and seek out the information necessary to become a good marketer and to avoid unnecessary pitfalls. This section provides resources to help in this epic quest to master the skills of a good professional services marketer. Key Points The following is a list of vital topics for marketing:

Realization of Market One important step is realization of the market in which you are trying to solicit business. This step requires consideration of the type of work you are seeking, economic climate and current labor market in your area. Examples of this would be going after municipal work in a state currently experiencing budgeting problems. This may not be the best use of your time and resources. Another example would be going after work that you are not staffed to handle in a dry labor market. You may get the job, but you may also not be able to hire staff to complete the work in the promised time or without losing money. New Services A good marketing program will include an eye toward new services that might be developed in response to external changes. Changes in laws, regulations, materials, technologies, or globalization and international collaboration may provide opportunities to extend or develop new services, which can be provided to existing clients or may introduce a new market of clients. Target Clients It is also important to target your clients. Clients should be targeted and selected based on your professional area of expertise. For example, if your area of expertise was commercial building work, you probably would not want to pursue the new waste water treatment plant that is to be constructed. Beware of high-risk

MARKETING



clients who demand you take on extra liability or who may not have the capital to back the work you will be doing for them. Other types of work that can be equally risky are project scopes not clearly defined or clients that have a tendency to expect more work than defined in the contract (scope creep). General information on clients can be obtained in a variety of ways including discussions with your current professional network. This cannot only save you and your company from losing money, but can also save you from possible litigation. Competition Be aware of your competition. You may not want to market in an area that is already saturated with firms providing the same services as you. It makes it more difficult and expensive to win proposals. Time and money may be more effectively spent chasing work in areas where maybe only a small number of firms even submit proposals. Making the Sale Another typical pitfall of the engineer/marketer is not knowing how to make the sale. It is not always enough to submit the proposal. Often it is necessary to make phone calls and set up appointments and interviews. Clients need “face time” with you and need to think that they are your most important client. If you do not make the initial sale on the particular work you are seeking, a follow-up meeting or telephone call will show a future perspective client that you are not only interested in their short-term but also in their long-term goals. This additional client contact allows them to have a better understanding of your firm and qualifications for future use. Building/Maintaining Relationships The previous point also leads to the necessity of building and maintaining client relationships. This also includes being responsive to your client. It is also important to realize that marketing is not only what you do to get the job, but it’s also what you do to keep the clients you already have. As engineers we are obligated to provide an unbiased opinion on the required solution to the issue. The solution or solutions are based on sound engineering principals and experience. Helping the client evaluate and select the best solution for their situation becomes an integral part of the professional service. Two-Minute Pitch (to client/boss/politician) Finally, it is important to know enough about your topic to give an effective two-minute pitch. There are often times when you may only have two minutes, or less, to sell your client, boss, or politician on your abilities or an important topic.

MARKETING



It is important to make the most of that short time and get your key points across. Preparation is often a good solution when faced with a meeting of any type because unexpected things happen to everyone and you may only have a short time to relay your message, even though you were scheduled for more.

Resources Attached is a matrix of resources that is available to help develop marketing skills. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and videos. While not an exhaustive list, it is fairly comprehensive and should provide ample opportunity to further enhance these skills and traits.

MARKETING



TITLE AUTHOR OWNER/


PRICE NONMEM.


BOOKS and OTHER DOCUMENTS A/E Marketing Fitness Plan Zweig White www.nspe.org $130.50 $145.00 Book on marketing NSPE publication

Flying Solo: How to Start an Individual Practioner Consulting

Business Stuart G. Walesh www.nspe.org $31.95 $39.95 Consulting start-up advice NSPE publication What Clients Love: A Field

Guide to Growing Your Business Harry Beckwith www.nspe.org $17.50 $21.95 Book on marketing NSPE publication Engineering Your Start-Up: A

Guide fro the High-Tech Entrepreneur James Swanson www.nspe.org $36.50 $38.00 Book on marketing NSPE publication

Staying Small Successfully: A guide for Architects, Engineers,

and Design Professionals Frank A. Stasiowski

and Jim Moore www.nspe.org $48.00 $60.00 Book on marketing NSPE publication Marketing Your Services: For

People Who Hate to Sell Rick Crandall www.nspe.org $15.25 $18.95 Book on selling professional services NSPE publication The Art and Science of Pricing,

2nd Edition NSPE www.nspe.org $89.00 $89.00 Pricing professional fees NSPE publication Selling Services: Marketing for

the Consulting Professional Paul O'Neil www.nspe.org $11.95 $14.95 Book on selling professional services NSPE publication The Marketing Toolkit for

Growing Business Jay P. Lipe www.nspe.org $15.95 $19.95 Book on growing your business NSPE publication Global Marketing Management,

2nd Ed. Masaaki Kotabe and

Kristiaan Helsen Wiley Press www.nspe.org $42.50 $53.00 Book on international marketing

Marketing and Selling A/E and Other Engineering Services

Scott C. Gladden and Arnold Olitt ASCE www.asce.org $22.50 $30.00 Why and how to market



Marketing Strategies for Engineers Jonathan G. Snyder ASCE www.asce.org $12.75 $17.00 Process of affirmative marketing


refer to ASCE membership. Mandeville - A Guide for the

Marketing of Professional Services Stu Rose ASCE www.asce.org $89.00 $89.00


refer to ASCE membership. Continuing Professional

Development for Practicing Engineers in Developing

Economies K. Smith Institute of Electrical and


Education for Biomedical Science and Engineering, IEE Colloquium on 7 Feb

1995 Page(s) 4/1 - 4-9


refer to IEEE membership. Global Marketing: IEE Colloquim

on Marketing from and Engineering Perspective - Digest

No. 1996/172 Institute of Electrical and

Electronic Engineers www.ieee.org $35.00 $35.00 Marketing



Thank Your Way to Sales and Business Success

Tom Boogher, CPSM and Richard

Cilley, CPSM The Seller / SMPS News www.smps.org/interestgroups/bdi.htm#program Article written in SMPS News' Magazine,

The Seller.

A pdf file of this magazine article is available at the web

address shown.

MARKETING



TITLE AUTHOR OWNER/


PRICE NONMEM.


The Elevator Introduction: Sell Yourself, Sell Your Firm



The Seller.


address shown.

Pre-Call Planning… The Most Powerful Sales Tool!



The Seller.


address shown.

Networking for Sales Success: Your Key to Business Growth



The Seller.


address shown.

Nothing Happens Until You Make a Sale!



The Seller.


address shown.

Proposals: On Target, On Time Dan Safford ACEC http://store.acec.org/ $89.00 $119.00



Marketing in the 21st Century for Design Professionals David A. Stone ACEC http://store.acec.org/ $69.00 $89.00



Relationship Marketing: Creating Stakeholder Value

Martin Christopher, et. al. Butterworth-Heinemann http://store.acec.org/ $39.95 $39.95



The 22 Immutable Laws of Marketing

Al Ries and Jack Trout Harper Business All major on-line bookstores N/A

$22 - Hardcover $12 - Audio

Cassette Book on marketing Marketing Professional Services

- Revised Philip Kotler Prentice Hall Press All major on-line bookstores N/A $40.00 Book on marketing Client at the Core: Marketing

and Managing Todays Professional Services Firm

August Aquila and Bruce W. Marcus All major on-line bookstores N/A

$55 - Book or Digital Book on marketing

Marketing Handbook for the Design and Construction Professional : Society for

Marketing Professional Services

Society for Marketing

Professional Services BNi - Building News All major on-line bookstores N/A $60.00 Book on marketing

101 Marketing Strategies for Accounting, Law, Consulting and

Professional Services Firms Troy Waugh John Wiley & Sons, Inc. All major on-line bookstores N/A $30.00 Book on marketing Personality Traits in Professional

Services Marketing James B. Weitzul Quorum Books All major on-line bookstores N/A $88.95 Book on marketing Marketing Your Consulting and

Professional Services (50 minute book) David Karlson National Book Network, Inc All major on-line bookstores N/A $14.00 Book on marketing

Power Etiquette - What You Don't Know can Kill Your Career

Dana May Casperson

American Management Assoc. All major on-line bookstores N/A $10.48 Book on marketing

Business etiquette from business dinners to attire.

MARKETING



TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS Standard and Poors Industry

Surveys Standard and Poors Standard and Poors All major on-line bookstores Book on industry trends Market sector outlooks and

trends industry specific.

Market Share Reporter Robert S. Lazich Thomas/Gale All major on-line bookstores Book on market share

Annual compilation of market share data for specific

companies and industries. Marketing: The Encyclopedic

Dictionary David Mercer Blackwell Business All major on-line bookstores Marketing term reference Book on marketing terms and

definitions US Market Trends and

Forecasts Andrea L. de Jong The Gale Group All major on-line bookstores $289.00 Book on market forecast Forecasting different market

trends

Project Marketing: Beyond Competitive Bidding

Bernard Cova, Pervez Ghauri,

Robert Salle John Wiley & Sons, Inc. All major on-line bookstores $60.00

Focused on marketing activities prior to winning a contract on large complex

projects

Engineering, Marketing Teams, and Management Bob Colwell Computer Magazine

www.computer.org/computer/homepage/0903/random/ Article written in Computer Magazine.


address shown.

SEMINARS (in-person or online): Winning Proposals for the A/E

Firm, Chapter 2: Effective Design & Development

Frank Stasiowski, FAIA RedVector.com www.redvector.com $24.95 Marketing


Winning Proposals for the A/E Firm, Chapter 3: Components of

a Successful Proposal Frank Stasiowski,

FAIA RedVector.com www.redvector.com $24.95 Marketing 1 PDH, NSPE e-learning

partner Winning Proposals for the A/E

Firm, Chapter 4 & 5: Final Considerations and Evaluations

Frank Stasiowski, FAIA RedVector.com www.redvector.com $24.95 Marketing


Successful Marketing of Engineering Services - From

Finding Prospects to Generating Repeat Business Dr. Suart W. Rose ASCE www.asce.org $265.00 $265.00

Offered through ASCE, The member and nonmember costs


Critical Skills for marketers: The Path to Empowerment

Sally A. Handley, FSMPS, President, Sally Handley, Inc. SMPS www.smps.org/education/webinar.htm $75.00 $150.00 SMPS webinar

The member and nonmember costs refer to SMPS

membership, not NSPE membership.

Lessons from Client Selection Committees

Ernest Burden, Burden Associates SMPS www.smps.org/education/webinar.htm $75.00 $150.00 SMPS webinar



Buying/Selling The Engineering or Land Surveying Firm Milton Denny Auburn University http://eng.auburn.edu/contedu

$139 ind/ $459 org Seminar Buying or selling a business

Market Planning and Budgeting Lisbeth, Quebe,

FSMPS SMPS www.smps.org/education/webinar.htm $75.00 $150.00 SMPS webinar



MARKETING



TITLE AUTHOR OWNER/


PRICE NONMEM.

COST DESCRIPTION OTHER COMMENTS





Building Better Contracts ASCE www.asce.org $149.00 $149.00



Effective Marketing of Professional Services for Engineers and Surveyors ASCE www.asce.org $139.00 $379.00

0.3 CEUs, Offered through ASCE. The member and nonmember costs refer to

ASCE membership.

Finding, Winning, and Keeping Clients ASCE www.asce.org $97.00 $97.00



Key Financial, Marketing and Human Relations Practices ASCE www.asce.org $245.00 $295.00



Lead Finding ASCE www.asce.org $387.00 $387.00



Mandeville, the Video ASCE www.asce.org $387.00 $387.00



Marketing 101 ASCE www.asce.org $75.00 $125.00


refer to ASCE membership. Marketing to Government

Agencies for Engineers and Surveyors ASCE www.asce.org $139.00 $379.00


refer to ASCE membership. Putting Process Marketing to

Work in Your Firm: The Video Seminar ASCE www.asce.org $495.00 $495.00


refer to ASCE membership. Reinventing Marketing in A/E/P and Environmental Consulting

Firms ASCE www.asce.org $149.00 $149.00



Revolutionary Marketing ASCE www.asce.org $250.00 $250.00



Satisfying Customers (Clients)…What Does It Take ASCE www.asce.org $75.00 $125.00



Clientship Steve Greenberg ACEC www.acec.org/education/ $199.00 $249.00



MARKETING



TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS Make Your Contact Count: Networking Know-How for

Business & Career Success Lynne Wayman ACEC www.acec.org/education/ $199.00 $249.00 Marketing



Service Centered Selling Mel Lester www.acec.org/education/ $199.00 $249.00 Marketing



WEB SITES

Sales for Engineers Professional

Practice Curriculum ASME www.professionalpractice.asme.org Free Free Offered through ASME

Marketing Technical Products Professional


OTHERS

The Society for Marketing Professional Services www.smps.org $345/year

Society / Organization dedicated to the marketing of professional services.

The web address given is the one for the society itself. Within their web site is a

wealth of additional information.

Professional Services Marketing Association www.psma.com

$175/year -

Affiliate Member

$650/year - Associate Member

Society / Organization dedicated to the marketing of professional services.

The web address given is the one for the society itself. Within their web site is a

wealth of additional information.

Business Marketing Association http://marketing.org Marketing Society Additional Information within

the web site

American Marketing Association http://marketingpower.com Marketing Society Additional Information within

the web site



8.0 LEADERSHIP/PERSONAL MANAGEMENT Introduction In order to be a leader, a person needs to have followers. What makes a person want to follow a leader? One definition of leadership is influencing a group of people toward a common goal. You may know who the best leader is in any given meeting or situation; they are usually the one who the most people make eye contact with and listen to when a decision must be made. Having a higher position does not necessarily mean you are a good leader. Simply put, people respect true leaders and have a desire to follow their vision and direction. Your leadership ability directly defines the level to which you will be effective in your day-to-day business life and your career. Leadership characteristics and skills can be learned. The following skills are some essential needs that a potential leader should work towards and you are encouraged to take courses, read books, and learn from those around you. Key Points The following is a list of vital topics for leadership and personal management:

Vision Vision can be defined as the picture of where an organization is headed. If you cannot see where you are going, how do you know how to get there? How do you know when you have arrived? To learn processes for developing the ability to create vision, see “Strategic Planning” below. Strategic Planning Strategic planning is the process of setting short, medium and long term goals based on the vision and mission of an organization. While strategic planning is a group process, it takes those with leadership skills to help steer and navigate the development of goals. Based on a strategic plan, an organization is able to measure its level of success or failure to accomplish the vision and mission. Motivation A good leadership foundation will include understanding the motivational values system of others as well as yourself. This knowledge will allow for increased motivating skills and the understanding of yourself and your affect on the development of others.

LEADERSHIP/PERSONAL MANAGEMENT



Performance Evaluation / Feedback Most people do not look forward to engaging in a process where someone is evaluating their performance and being critical of what and how they do their job. However, the process of performance evaluations is a valuable tool for you and your company. Even if you are not yet in a managerial position, it is important to know and understand the process. The feedback you give to your manager/employer can often make you noticed, stand-out from the crowd, and help your managers to see your leadership and management potential. If you are in a management position, this is an effective way of empowering your employees and helping them to see where additional growth is needed. Delegation One person cannot do it all. It takes a team to make a project successful. In order to be successful at delegation, you must be an effective communicator. The clearer the direction, the better and faster the result. Part of delegating assignments to a team of people includes recognizing the abilities of individuals within the group and using their abilities affectively toward a common goal. Decision Making Decision making is a process. To the delight and joy of most engineers, it can even be broken down into a set of specific metrics that are combined into a set of numerical results, the highest (or lowest, depending on how it is setup) of which is the best decision. Balancing the concerns of all those involved, against cost, quality, safety, time, and final product can be a complex and daunting task. The decision making process of evaluating the best solution, direction, or choice can and should be learned. It is important to remember that this is also a skill that will continue to develop and grow over time and with experience. Organizational Skills Keeping your workspace and files organized is a key towards effectively managing your time and stress levels at work. An effective filing/organization system can help portray a professional attitude to supervisors and clients, which can in turn lead to career advancement opportunities. Time Management In order to meet deadlines, both personal and professional, managing time effectively can be quite the challenge. The day-to-day activities at work can lead to added pressures in trying to meet deadlines, or even prioritize employees and




clients. To manage your time effectively, efforts need to be taken to stay organized and to prioritize problems/events as they occur, rather than procrastinating. Time management also includes learning to identify the length of time necessary to complete certain tasks and to schedule that time appropriately. Identifying ‘time wasters,’ such as junk e-mail, is also an important step toward efficiently managing your time. Stress Management The balancing act between work and personal lives is not an easy thing to master and takes a lot of time and effort. Time management is one of several tools that can be used in managing stress. It is important to recognize that stress management does not just include dealing with clients, schedules, deadlines, bosses, and employees; it also includes finding a healthy balance between work commitments and a personal/family life. The ability to recognize the level of importance of a day’s occurrences and the overall affect of those events can help to identify causes of stress and eventually help to reduce the stress effect. Empowerment Another word for empowerment is to enable. Leaders that empower or enable provide others around them with the means or opportunity to achieve their goals or objectives. The means of achieving goals is often realized by tailoring education and training in the specific direction of the objectives. By giving those around you the opportunities to achieve their objectives, three results usually occur: the individuals become more effective, the projects they work on have higher quality, and the overall productivity of the company, organization or agency is increased significantly. Empowerment is a win-win situation.

Resources Attached is a matrix of resources that is available to help develop leadership and personal management skills. The resources provided on this topic include books, seminars (in-house or online), web pages, periodicals, and videos. While not an exhaustive list, it is fairly comprehensive and should provide ample opportunity to further enhance these skills and traits.




TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS BOOKS and OTHER DOCUMENTS

State & Chapter Leader Handbook NSPE NSPE www.nspe.org n/a n/a

Engineer Your Way to Success Shawn P. Mcarthy NSPE www.nspe.org $18.95 $22.95 Career advice from other engineers Managing and Leading: 52

Lessons Learned for Engineers Stewart G. Walesh ASCE www.nspe.org/ $44.00 $55.00 Passing the Torch: A Toolkit for

Leadership Transition and Development PSMJ ACEC http://store.acec.org/ $297.00 $297.00

Design. Market. Grow! Craig Park SMPS http://store.acec.org/ $29.00 $29.00 Guide to Hiring and Retaining

Great Civil Engineers Robert J. Russell ASCE www.asce.org $21.75 $29.00 Short guide on hiring practices and keeping

employees

Engineering Your Future, 2nd Ed. Stuart G. Walesh ASCE www.asce.org $33.75 $45.00

Career tools for self-management, communication, relationships, teamwork, economics, law, ethics, marketing, etc.

Personal Success Strategies: Developing Your Potential Mel Hensey ASCE www.asce.org $18.75 $25.00

Practical workbook for personal effectiveness and professional satisfaction

Time Management for Engineers and Constructors, 2nd Ed. Ray G. Helmer ASCE www.asce.org $26.25 $35.00

Goal setting, prioritizing, planning, scheduling, delegating, paper flow,

interruptions, stress, etc.

Leadership Training D. Hogan Institute of Electrical and

Electronic Engineers www.ieee.org $35.00 $35.00 Engineering Management Journal - Volume

11, Issue 6, Dec. 2001, Page(s) 249-255



Leadership Under the Microscope W. Altman


Engineering Management Journal - Volume 10, Issue 5, Oct. 2000, Page(s) 231-234



Gender and Leadership: Men and Women's Stories B.A. Karanian


Frontiers in Education Conference, 1995. Proceedings, 1995, Volume 2, 1-4 Nov.

1995, Page(s): 4b3.12 vol.2



The Effect of Context Upon Leadership Behavior

S.S. Dani, N.D. Burns, C.J. Backhouse




Page(s):120-124



Participative Leadership in Team Formulation C.C. McCarthy




Page(s):566-570



Putting Leadship Concepts into Engineering Team Practices D.R. Lee


Engineering Management Conference, 1992. 'Managing in a Global Environment', 1992 IEEE International, 25-28 Oct. 1992,

Page(s): 1-3






TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS LEAP: Leadership in

Engineering Advancing the Profession J.E. Lyczko


Frontiers in Education Conference, 2000. PIE 2000. 30th Annual, Volume 1, 18-21

Oct. 2000, Pages(s): T2B/24, vol. 1



Leadership Challenges in an Engineering Environment R. Hawley


Engineering Management Journal, Volume 6, Issue 5, Oct. 1996, Page(s) 217-231



Engineering Leadership Through Tradition and Innovation

E.N. Aqua, A.W. Winston


Electro/94 International. Conference Proceedings. Combined Volumes. 10-12

May 1994, Page(s): 953-963



Total Quality in Management Decision Making A.M. de Klerk


Engineering Management Conference, 1994. 'Management in Transition: Engineering in a Changing World',

Proceedings of the 1994 IEEE International, 17-19 Oct. 1994, Page(s): 54-

63, vol. 1


refer to IEEE membership. Continuing Professional

Development for Practicing Engineers in Developing

Economies M.T. Oladiran Institute of Electrical and

Electronic Engineers www.ieee.org $13.00 $35.00 IEEE Transactions on Education - Volume 42, Issue 3, Aug. 1999 Page(s): 161-166



Modeling the Context of Continuing Professional

Development F.K. Fink Institute of Electrical and


Frontiers in Education Conference, 2001. 31st Annual - Volume I, 10-13 Oct. 2001

Page(s): T4B - 19-24 vol. 1



Innovative Professional Development for Engineering

Staff M.J. Wood Institute of Electrical and


Engineering Education 2002: Professional Engineering Scenarios (Ref No 2002/056), IEE, Volume 1, 3-4 Jan. 2002 Page(s): 10-

1 - 10/5 vol. 1



Training to Be the Best P. Clapham Institute of Electrical and


Engineering Management Journal - Volume 15, Issue 1, Feb. - march 2005, Page(s):

28-31



The IEE Continuing Professional Development (CPD) Scheme

Professor Whittington


Powering Engineers for the 21st Century, IEE Colloquium on 1994 Page(s): 3/1 - 313



The Role of the Professional Society in the Career

Development of Engineers J.C. Corbin Institute of Electrical and


Aerospace and Electronic Systems Magazine, IEEE Volume 3, Issue 3, March

1988 Page(s): 12-16



The Development of Professional Skills using a

Product Development Scenario R.G. Harris & M.D.

Bramhall Institute of Electrical and


Engineering Science and Education Journal, Volume 8, Issue 5, Oct. 1999,

Page (s) 215-219



Passing the Torch: A Toolkit for Leadership Development and

Transition PSMJ ACEC http://store.acec.org/ $300.00



Collective Excellence: Building Effective Teams M. Hensey ASCE http://store.acec.org/ $24.00 ISBN: 0-7844-0546-8






TITLE AUTHOR OWNER/


COST

NON-MEM. COST DESCRIPTION OTHER COMMENTS

Strategic Planning: Preparing Your Firm for Success in the

Future PSMJ PSMJ http://store.acec.org/ $497.00 $497.00



Beyond Strategic Planning Clare Ross ACEC http://store.acec.org/ $65.00 $65.00



Implementing Your Strategic Plan C. Davis Fogg Amacom http://store.acec.org/ $65.00 $65.00



Coaching, Counseling, & Mentoring Florence M. Stone Amacom http://store.acec.org/ $24.95 $24.95



Growing Your Company's Leaders

Robert M. Fulmer & Jay A. Conger Amacom http://store.acec.org/ $27.95 $27.95



Motivational Management Alexander Hiam Amacom http://store.acec.org/ $18.95 $18.95



The Search for Unrational Leadership Charles Fleetham Right Brain Books http://store.acec.org/ $15.95 $15.95



21 Irrefutable Laws of Leadership John Maxwell www.injoy.com $18.39

Developing the Leader Within You John Maxwell www.injoy.com $18.39

17 Indisbutable Laws of Team Work John Maxwell www.injoy.com $18.74

Leadership 101 John Maxwell www.injoy.com $8.00

7 Habits of Highly Effective People Franklin-Covey All major on-line bookstores


Leadership Training - NSPE Winter Conference NSPE NSPE www.nspe.org

Course 100 series NSPE-PEPP PEPP www.nspe.org/pepp/course100.asp $150.00 $250.00 Leadership skills, project management,

ethics, liability, professional development

Bringing Out the Best in People smartpros.com smartpros.com http://smartpros.com/ $695.00 $695.00

12 PDHs, NSPE e-learning partner, Also available on

CD_ROM.




TITLE AUTHOR OWNER/


PRICE NONMEM.


7 Steps to Mastering time Tim O'Brien, MS RedVector.com www.redvector.com $99.80 Stress management 4 PDHs, NSPE e-learning

partner Stress & Change Management

for Design and Construction Professionals Tim O'Brien, MS RedVector.com www.redvector.com $99.80 Stress management


Tactical Time Management: An Advanced Course Tim O'Brien, MS RedVector.com www.redvector.com $74.85 Stress management


A Manager's Guide to Performance Appraisals Donna Kobylarczyk RedVector.com www.redvector.com $24.95 Managing employees


A/E's, Owners, & Contractors: Managing Projects to Success Edgar E. Farrera RedVector.com www.redvector.com $249.75 Project management


Project Management Basics Dr. Dale E. Fage RedVector.com www.redvector.com $99.80 Project management 4 PDHs, NSPE e-learning

partner Project Management:

Professional Techniques Danny Graves, PE RedVector.com www.redvector.com $99.90 Project management 2 PDHs, NSPE e-learning

partner Project Management: Trends of

the New Millennium Stephen Lafferty,

AIA RedVector.com www.redvector.com $24.95 Project management 1 PDH, NSPE e-learning

partner

Project Risk Management Jim Zhao, PE RedVector.com www.redvector.com $73.90 Project management 2 PDHs, NSPE e-learning

partner

Project Team Management Jim Zhao, PE RedVector.com www.redvector.com $36.95 Project management 1 PDH, NSPE e-learning

partner The Ultimate Project Manager, Chapter 1: The Changing PM

Role Michael

D'Alessandro, PE RedVector.com www.redvector.com $24.95 Project management 1 PDH, NSPE e-learning

partner The Ultimate Project Manager,

Chapter 2: Managing the Proposal

Michael D'Alessandro, PE RedVector.com www.redvector.com $24.95 Project management


The Ultimate Project Manager, Chapter 3: The Agreement



The Ultimate Project Manager, Chapter 4: The Project

Management Plan Michael



Chapter 5: The Project Schedule Michael


partner The Ultimate Project Manager, Chapter 6: The Project Budget



The Ultimate Project Manager, Chapter 7: Managing The

Project Team Michael



Chapter 8: Managing The Client Michael


partner The Ultimate Project Manager, Chapter 9: The Project Start-Up






TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS The Ultimate Project Manager,

Chapter 10: Managing Your Time



The Ultimate Project Manager, Chapter 11: Managing Project

Studies & Reports Michael



Chapter 12: Managing Design & Construction Phases



The Ultimate Project Manager, Chapter 13: Managing Quality



The Ultimate Project Manager, Chapter 14: Managing Risk



The Ultimate Project Manager, Chapter 15: Financial

Management Michael



Chapter 16: Project Management Technology



The Ultimate Project Manager, Chapter 17: Controlling Project

Budgets & Schedules Michael

D'Alessandro, PE RedVector.com www.redvector.com $49.90 Project management 2 PDHs, NSPE e-learning

partner The Ultimate Project Manager, Chapter 18: Project Close-Out



ABCs of Goals: Successfully Setting & Achieving Goals

J. Kent Holland, Esq. RedVector.com www.redvector.com $24.95 Business development


ABCs of Working on Purpose: Finding Purpose & Creating

Mission J. Kent Holland,

Esq. RedVector.com www.redvector.com $24.95 Business development 1 PDH, NSPE e-learning

partner

Effective Communication Donna Kobylarczyk RedVector.com www.redvector.com $24.95 Business development 1 PDH, NSPE e-learning

partner How to Handle Customer

Conflict Donna Kobylarczyk RedVector.com www.redvector.com $24.95 Business development 1 PDH, NSPE e-learning

partner ABCs of Managing Time &

Effort: The 80/20 Way J. Kent Holland,

Esq. RedVector.com www.redvector.com $24.95 Business practices 1 PDH, NSPE e-learning

partner Business Communications:

Effective Meetings Donna Rona, PE RedVector.com www.redvector.com $49.90 Business practices 2 PDHs, NSPE e-learning

partner From Project Manager to

Principal 1: Foundations of Management

Frank Stasiowski, FAIA RedVector.com www.redvector.com $24.95 Business practices


From Project Manager to Principal 2: Marketing Your

Services Frank Stasiowski,

FAIA RedVector.com www.redvector.com $24.95 Business practices 1 PDH, NSPE e-learning

partner From Project Manager to Principal 3: Negotiation

Outcomes and Strategies Frank Stasiowski,


partner




TITLE AUTHOR OWNER/


PRICE NONMEM.

PRICE DESCRIPTION OTHER COMMENTS From Project Manager to

Principal 4&5: Manpower & Quality Management

Frank Stasiowski, FAIA RedVector.com www.redvector.com $24.95 Business practices


From Project Manager to Principal 6: Financial

Management Frank Stasiowski,


partner

Pricing as a Professional David Turner RedVector.com www.redvector.com $73.90 Business practices 2 PDHs, NSPE e-learning

partner

Communication & Leadership Edward P. Shanahan RedVector.com www.redvector.com $147.80 Communication/Diplomacy and tact


Effective Project Team Building: Getting to Trust Russel Zech RedVector.com www.redvector.com $49.90 Teambuilding skills


Motivating Employees Thomas Strong RedVector.com www.redvector.com $99.90 Teambuilding skills 2 PDHs, NSPE e-learning

partner Rewards, Recognition &

Motivation Donna Kobylarczyk RedVector.com www.redvector.com $24.95 Teambuilding skills 1 PDH, NSPE e-learning

partner Team Building I: Team Member

Roles Donna Kobylarczyk RedVector.com www.redvector.com $36.95 Teambuilding skills 1 PDH, NSPE e-learning

partner Team Building II: Stages of

Team Development Donna Kobylarczyk RedVector.com www.redvector.com $36.95 Teambuilding skills 1 PDH, NSPE e-learning

partner Team Building III: The Role of

the Team Leader Donna Kobylarczyk RedVector.com www.redvector.com $73.90 Teambuilding skills 2 PDHs, NSPE e-learning

partner Team Building IV: Conflict

Management Donna Kobylarczyk RedVector.com www.redvector.com $73.90 Teambuilding skills 2 PDHs, NSPE e-learning

partner Team Building V: Training, Icebreakers & Wrap-Ups Donna Kobylarczyk RedVector.com www.redvector.com $73.90 Teambuilding skills


Team Building: Introduction to Developing a Productive Team Donna Kobylarczyk RedVector.com www.redvector.com $36.95 Teambuilding skills


Effective Public Relations for the Construction Industry Peter Lucash RedVector.com www.redvector.com $24.95 Public relations


Employee Satisfaction Donna Kobylarczyk RedVector.com www.redvector.com $24.95 Supervising employees 1 PDH, NSPE e-learning

partner

Role of the New Supervisor Donna Kobylarczyk RedVector.com www.redvector.com $24.95 Supervising off-site employees 1 PDH, NSPE e-learning

partner Essentials of Quality

Management Fikry Markos RedVector.com www.redvector.com $36.95 Quality management 1 PDH, NSPE e-learning

partner

Quality Improvement Process Donna Kobylarczyk RedVector.com www.redvector.com $110.85 Quality management 3 PDHs, NSPE e-learning

partner

Quality Management Nancy Armitage RedVector.com www.redvector.com $99.80 Quality management 4 PDHs, NSPE e-learning

partner

Reliability Engineering Fundamentals

Dr. Stanley Bullington, Ph.D.,

P.E. RedVector.com www.redvector.com $24.95 Quality management 1 PDH, NSPE e-learning

partner Leadership for Managers &

Supervisors Edward P. Shanahan RedVector.com www.redvector.com $24.95 Leadership skills


Project Decision Making with Case Studies Jim Zhao, P.E. RedVector.com www.redvector.com $73.90 Project management/decision making





TITLE AUTHOR OWNER/


PRICE NONMEM.


Time Management for Designers Dr. Thorbjoern

Mann RedVector.com www.redvector.com $149.70 Time management 6 PDHs, NSPE e-learning

partner The Art and Science of

Delegation Tim O'Brien, MS RedVector.com www.redvector.com $74.85 Delegation 3 PDHs, NSPE e-learning

partner

The Human Side of Leadership Stevens Institute of

Technology Stevens Institute of

Technology www.ieee.org $1,823 $2,025 Offered through IEEE Time Management Series MindLeaders MindLeaders www.ieee.org $205.99 $205.99 56 small time management courses Offered through IEEE

ASFE Project Manager Training ASFE ASFE www.asfe.org/programs

Project management courses/pdh (including marketing, ethics, writing,

contracts) FES/FICE Leadership Institute FICE

Leadership PE KSPE Kentucky SPE www.kyengcenter.org/Leadership%20PE/Lead

ership_PE.htm Leadership training/seminar Engineering Leadership Forum TSPE- Houston TSPE varies varies

Institute for Professional Leadership NJSPE NJSPE www.njspe.org

Management/Leadership Training Series - various titles Various www.trainingregistry.com varies varies

One to three day seminars and online courses

Leadership Development for the Engineer Charles Calhoun, Jr. ASCE www.asce.org $895.00 $1,095.00


ASCE membership.

Leading and Managing Project Resources David Ellison ASCE www.asce.org $945.00 $1,145.00


ASCE membership.

Strategic Planning, Valuation and Ownership Transitions for

Engineers John Pruitt ASCE www.asce.org $995.00 $1,195.00


ASCE membership.

She Leads, He Leads, It is All in the Style ASCE www.asce.org $249.00 $299.00


refer to ASCE membership. From Project Engineer to Project

Manager: Look Before You Leap ASCE www.asce.org $249.00 $299.00


refer to ASCE membership. Employee Evaluation and Development: The Key to Performance Improvement ASCE www.asce.org $249.00 $299.00


refer to ASCE membership. Strategic Thinking and Planning:

New Engineering Challenges..New Community &

Business Realities ASCE www.asce.org $249.00 $299.00



Ten Tips for Achieving Success and Significance ASCE www.asce.org $249.00 $299.00






TITLE AUTHOR OWNER/


PRICE NONMEM.


Leadership: Developing the Leader in Us and Others - Part I ASCE www.asce.org



Leadership: Developing the Leader in Us and Others - Part II ASCE www.asce.org



Recognition and Rewards - Energizing Your Staff ASCE www.asce.org


refer to ASCE membership. A Straightforward Approach to Problem Solving and Decision

Making ASCE www.asce.org



Effective Meeting Management & Facilitation in a Technical

Environment Rhonda L. Brender SAE www.sae.org $545.00 $595.00 Skill-sets for effectively planning,

managing, and facilitating meetings.

0.7 CEUs, Offered through SAE. The member and

nonmember costs refer to SAE membership.

Project Management Skills for Engineers

Institute of Industrial Engineers www.iieseminars.org $795.00 $945.00 Management

Offered through IIE. The member and nonmember costs

refer to IIE membership.

Successful Business and Change Management Skills

Institute of Industrial Engineers www.iieseminars.org $1,195.00 $1,345.00 Management

Offered through IIE. The member and nonmember costs

refer to IIE membership. Unrational Leadership: A Development Program for

Integrating Self, Career, and Firm Objectives

Charles Fleetham and Russell Gronevelt ACEC www.acec.org/education/ $199.00 $249.00 Leadership


refer to ACEC membership. Engineering Leadership

Deveopment Minor Penn State University http://entrepreneurship.psu.edu/eldm.html N/A Engineering courses available

at Penn State University

VHS, DVD, or SEMINARS ON CD PEPP Independent Study

Courses NSPE / PEPP NSPE / PEPP http://www.nspe.org/pepp/pp1-courses.asp#Course%20100 $195.00 $295.00 Course 100 - Leadership Development

Good to Great: Why Some Companies Make the

Leap…And Others Don't Jim Collins Harper / Collins http://store.acec.org/ $29.95 $29.95 Leadership Series MindLeaders MindLeaders www.ieee.org $259.99 $259.99 74 small leadership courses on video

Technical Competence, Engineering Leadership and

Electric Power Policy American Education

Institute American Education

Institute www.ieee.org $18.00 $20.00 Offered through IEEE Goal Setting and Getting:

Helping You and Your Supervisees Set and Achieve

Goals ASCE www.asce.org $75.00 $125.00


refer to ASCE membership. Delegation: Why Put Off Until

Tomorrow What Someone Else Can Do Today? ASCE www.asce.org $75.00 $125.00



Hiring and Keeping the Right People ASCE www.asce.org $495.00 $495.00






TITLE AUTHOR OWNER/


PRICE NONMEM.


Management and Leadership Skills for the New Engineer ASCE www.asce.org $495.00 $595.00

Book: Engineering Your Future, 2nd Ed., Offered

through ASCE, The member and nonmember costs refer to

ASCE membership.

Management for Intelligent People ASCE www.asce.org $95.00 $95.00



Personal Time Management ASCE www.asce.org $75.00 $125.00


refer to ASCE membership. Maximum Impact John Maxwell www.maximumimpact.com

What is a Leader? Harvard Business School Publishing

Harvard Business School Publishing

http://harvardbusinessonline.hbsp.harvard.edu/b01/en/elearning/elearning_lead_manage.jhtml $195.00 $195.00

Decision Making Harvard Business School Publishing



Influencing and Motivating Others




WEB SITES

Leadership Principles Professional


Leadership Styles and Attributes Professional


Mentoring Professional
