professional grade cloud for your hybrid it needs (ent106) | aws re:invent 2013

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© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc. Professional Grade Cloud for your Enterprise Needs Alan Chhabra, VP Cloud Specialists, BMC Software | @cloudchhabra November 14 th , 2013

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"(Presented by BMC Software) Like most companies, yours is probably building both an internal, flexible IT environment and leveraging the power of Amazon Web Services. Each plays a key role in the IT footprint, and together they offer unparalleled flexibility, efficiency, and the agility to meet changing business needs. You may be starting small or moving quickly to address a range of business needs, geographies, or users. As you do, consider the role of an integrated, holistic management model to your enterprise. This session will introduce the key qualities of integrated management, built to address the hybrid use cases of AWS, on-premises converged fabrics, advanced service catalogs, multi–data center deployments, and, ultimately, IT transformation using the cloud. You've likely already dabbled in—or even mastered—the basics of the cloud. Now learn from two case studies what it takes to reach the next level and lead your company to success with hybrid IT including AWS."

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Page 1: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.

Professional Grade Cloud for your Enterprise Needs

Alan Chhabra, VP Cloud Specialists, BMC Software | @cloudchhabra

November 14th, 2013

Page 2: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

The Three Priorities of the CIO

IT is mandated to support business needs, first and foremost

Centralized management is critical to operating IT efficiently and responsibly

No budget is unlimited – nor is anyone’s time. So responsible stewardship is key

Addressing the needs of the

business

Maintaining control of the environment

Managing costs, both tangible and

intangible

Page 3: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

What’s Important?

Page 4: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

The Goals of a Professional Grade Cloud

• Present users with a single unified request portal

• Deploy complete multi-tier applications

• Seamlessly incorporate AWS into IT architecture

• Support multiple AWS regions and Availability Zones

• Integrate with change and configuration management

• Optimize CapEx and OpEx to meet business goals

Single Pane of Glass

Page 5: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Professional Grade Clouds…

• Process Optimization

• Cloud Management Platform w/ AWS

• End to End

• Day 0,1,2

• Change Management

• Incident/Problem Management

• CMDB

• Compliance and Configuration

Page 6: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Professional Grade Requires Process Optimization

Page 7: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Single, Unified User Request BMC Cloud Lifecycle Management

Provide AWS Service Options

Page 8: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Automated provisioning of cloud services Day 0, 1, 2

From hardware… …To fully configured services Infrastructure Platforms Applications

• Physical machines

• Virtual machines

• Physical or virtual

networks

• Operating Systems

• LAMP/WAMP

• IBM Websphere

• Microsoft SQL & .NET

• Oracle Databases

• Tibco

• Exchange

• SharePoint

• Blackberry Enterprise

Server

• SAP

Deliver a broad range of complete cloud services

Monitoring , compliance, configuration management

Page 9: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Tight change controls with process integrations BMC Remedy Change Management

Deliver a cloud that’s already integrated with existing change

management and ticketing systems

Govern your cloud with the systems and processes IT knows

Operate the cloud with the confidence to guarantee service levels

Page 10: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Holistic Compliance & Configuration Automation

Unified architecture for configuration automation and compliance

Same solution for continuous

compliance

• Automated, periodic auditing

• Automatic remediation generation

• Reduced staff utilization

• Consistent high levels of

compliance

• On-demand compliance reporting

One platform for

automation

• Software packaging

• Deployment

• Patching

• Policy management

• Virtualization management

Page 11: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Holistic Compliance • Built-in Industry Standards

– HIPPA

– NIST

– CIS

– DISA • Company Standards

– Base OS builds (security and standard settings)

– Base application compliance • Application Compliance

– Web farms

– Standard apps (antivirus, backup, etc.) • Pre-defined Standard Reporting

– Self-Certification Reports

– Compliance Trends

– Non-compliance reporting • Dashboard Summary Reports

– Value framework ROI metrics

– Validates ROI goals of business case are being achieved

• Closed loop compliance

– Tying the solutions together through ITSM

Page 12: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Starter

Planning

Humble Beginnings in Iowa…

Page 13: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

That became a multinational cloud

around the world!

Page 14: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013
Page 15: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

Build the best enterprise cloud environment

with BMC and AWS

Key needs of Hybrid IT – Single, unified portal

– Complete service

provisioning

– Configuration and

compliance management

– Change management

http://www.bmc.com/getcloud

Enterprise Strategies for AWS 1. Cloud for development & test

2. Build new apps for the cloud

3. Use cloud to make existing on-premises apps better

4. New cloud apps that integrate back to on-premises systems

5. Migrate existing apps to the cloud

6. All-in

http://aws.amazon.com/enterprise-it

Page 16: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

The Professional Cloud Field of Dreams

Is a Reality! Alan Chhabra | @cloudchhabra

Page 17: Professional Grade Cloud for your Hybrid IT Needs (ENT106) | AWS re:Invent 2013

We are sincerely eager to hear

your feedback on this

presentation and on re:Invent.

Please fill out an evaluation form

when you have a chance.