P R O F E S S I O N A LS E R V I C E S

P R O S E R V I C E S

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Comm-Works Professional IT Services is composed of a team of engineers, who are proficient professionals in key practice areas such as data and wireless networking, voice systems, structured cabling, and video surveillance. In addition to having years of experience, our engineers hold various certifications and consistently undergo training courses to keep up with advancing technologies.

Our professional services guarantee efficient operations and predictive service execution. Comm-Works goes on-site to evaluate your location and thoroughly design, standardize, and simplify your IT infrastructure.

P R O F E S S I O N A L S E R V I C E S

W H A T W E D OThroughout the assessment and design process, our engineers seamlessly mentor and guide clients through the process of analyzing their business and technical needs. They work to identify the best IT solution that meets the customer’s specific needs and budget. Where many of our competitors will solely give you a price, we supply a complete scope of work; this includes recommendations for implementation, time frame, and project management details.

Following our in-depth assessments, we differentiate between products and services in order to identify a solution that will yield the highest value, while still considering your needs and price point. We will recommend best practices for keeping your systems reliable and operational in both peak performances. By properly installing and maintaining your technology solutions, you are optimizing your investment by increasing the lifespan of your technology and utilizing its capabilities to the fullest. By using Comm-Works professional services, your organization will lower operational costs while maximizing profitability.

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NETWORK ASSESSMENT, DESIGN AND CONFIGURATION• Technical Environment Overview• RCDD, CCDA, CCNA, CCIE - Design• Physical Security Assessment, Design, and Configuration - PSP

SURVEYS• Wireless Surveys (Predictive, Pre Deployment, Post Deployment)• Environment• Security

SETTING UP VPNS • Setting up VLAN (network, server, wireless• Configuring/Troubleshooting VLAN

ROUTERS/FIREWALLS/SWITCHES• Provisioning, Configuration• Update/Troubleshoot• IPSec Tunnels• Status• Network Security

SERVERS/PCS• Configuration, Setup, Audit• Site Architecture/System Integration• Security Analysis/Log Review• Performance Management/Fault Management• Compatibility Issues• OS Review/Storage Setting/Virtualization• Network Availability/Validation

NVR/APPLIANCE• Network Planning/Audit/Design• Setup and Configuration• Turn-up and Test• Tech Support/Training

NETWORK DIAGRAMS/DOCUMENTATION • Manuals• Drawing – CAD, Visio, Etc

PLUS• End User Training• Consulting• Project Management

P R O S E R V I C E S

HEADQUARTERS1405 Xenium Lane N., Suite 120Minneapolis, MN 55441Toll-free: 800.853.8090Local: 763.258.5800Fax: 763.475.6656

INDIANAPOLIS1007 Third Ave. SWCarmel, IN 46032Toll-free: 800.876.0922Local: 317.816.6900Fax: 317.816.6915

WASHINGTON D.C.3810 Concorde Parkway, Suite 500Chantilly, VA 20151Toll-free: 800.394.4444Local: 703.550.0200Fax: 703.550.7663