professionally deploy and operate it systems with microsoft services
TRANSCRIPT
Professionally deploy and operate IT systems with Microsoft ServicesTriển khai giải pháp và vận hành hệ thống chuyên nghiệp với Microsoft Services
Son Phan
Senior Consultant, Microsoft Services, South East Asia
Technology is a catalyst for enabling people and transforming businesses
Mergers and
acquisitions
Innovation
New business models
Time to
market
Emerging competitor
sRegulation
s
Compliance
Security and risk
management
PrivacyGlobalization
Digital enterpri
se
Information manageme
ntInformation protection
Workforceproductivity
Multigenerational workforce
Distributed
workforce
Mobility
Device proliferatio
nCollaboratio
n
Employee recruitment
and retention
Changing expectation
s
Customer acquisition
Customer retention
Digital marketin
g
Cost reductions
Business insight
Business process
improvement
Environmental
sustainability
Efficiency
How Will Your Business Grow and Compete?
Microsoft Is Innovating Around Important IT Trends
Cloud computing
Data explosion
Social computing
Browser Based Apps
Ecosystem of computers
Personal devices in the
workplace
Universal connectivity
Natural interaction
Can these trends work into my existing IT and business strategy?
Where do I start?
Least risks, most return of investment?
How can I use this technology to my advantage?
How do I implement it successfully?
What’s the payoff / risks?
New Trends Invite Old Questions
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Microsoft Confidential
Sứ mệnh của Microsoft Services là
“Giúp khách hàng đạt được hiệu quả và lợi ích tối đa khi sử dụng sản phẩm của Microsoft”
Microsoft Services Is Built To HelpMicrosoft Services là bộ phận gồm các chuyên gia công nghệ cao cấp, chuyên cung cấp dịch vụ tư vấn thiết kế, triển khai, hỗ trợ cho các dự án, hệ thống IT sử dụng công nghệ Microsoft.
Over 1,000 mission-critical projects
Network of experienced subcontractors
44 languages
10,000 employees
82 countries
Global Expertise, Global Delivery
Microsoft Services’ StrengthsBroad Industry Expertise We
understand local
customersWe serve
75% of global
Fortune 1,000
companies across
multiple industries
Deep understanding of the MS platform
Focus on Complex, Early-Lifecycle
Solutions
Proven tools, practices and IPs
Advocacy to & expertise
from MS Product groups
Global scale and expansive network of worldwide partners
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Microsoft Confidential
Entry at any point in the IT lifecycle
Tổng quan về danh mục dịch vụ của Microsoft ServicesServices Porfolio Overview
Enterprise
Strategy
Consulting Services
Premier Suppor
t
RUN PLAN
DEPLOY
Strategy Consulting ServicesDịch vụ tư vấn chiến lược• IT Planning• Platform Value Realization• Enterprise-wide Architecture• Business Architecture• Program Planning &
Management
Technical Consulting ServicesDịch vụ tư vấn, triển khai giải pháp
• Assessment & Review Services• Planning, Architecture & Design Services
• Operations Consulting• Customized Engagements
Premier Support Services
Dịch vụ hỗ trợ vận hành cao cấp
• Direct Support Relationship• Preventative Services
• Problem Resolution Support• Knowledge Transfer and
Workshops
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Microsoft Confidential
Plan – Enterprise Strategy Consulting
The Enterprise Strategy Program delivers the right knowledge, skills, and resources to help you realize the full value of your existing investment in Microsoft technologies to help meet your company’s business objectives.
Dịch vụ tư vấn chiến lược
Program Components &
Resources
Enterprise Architect
Enterprise Network
Enterprise Library
Value Relization Framework
We are putting “Business before Technology”
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Microsoft Confidential
Plan – Enterprise Strategy ConsultingDịch vụ tư vấn chiến lược
A sample tool - Benefits Dependency Network
BusinessIT
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Microsoft Confidential
Helps customers adopt and deploy Microsoft technologies by using proven methodologies, tools, and best practices gained through thousands of customer engagements, and collaboration with the Microsoft product groups.
Deploy - Technical Consulting/Deployment
Optimized Branch Infrastructure Hyper-V Cloud Accelarate Migration Assessment for Windows Server Desktop Virtualization Solutions Business Intelligence Reporting and Analysis Unified Communications Enterprise Data Warehousing Upgrade Service for Microsoft SQL Server
2005/2008 Application Re-platforming Service for SAP Design Review for Microsoft Dynamics CRM Performance Review for Microsoft Dynamics
CRM and a lot more …
Excellent professionals Global presence with 6000+
skilled professionals in 82 countries
Solution focused: best-in-class deployment & adoption
Consistent quality delivery worldwide
First and Best in new MS Technology (early adoption programs)
Collaborate with Product Group
Optimized packaged solution offerings
Proven tools, practices Services Delivery
Methodology Project
Management Office
Internal IP & expriences sharing
Technical Quality Review & Assurance
Optimized project team model with local partners
Microsoft Operations Framework Microsoft Solution Framework
Dịch vụ tư vấn và triển khai giải pháp kĩ thuật
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Microsoft Confidential
Project Deployment ApproachDeploy - Technical Consulting/Deployment
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Microsoft Confidential
Run – Premier Support
Service Management- Point of contact in Microsoft
(local)- Service delivery planning &
execution
Proactive Services- Proactively protect systems and
enhance IT staff skills- Risk Assessment Programs,
Workshops- Knowledge Transfer and Training
Problem Resolution Support
- Well defined SLA- 24x7 priority escalation to
support engineers (up to product team)
- Rapid Onsite Support Service
Information Services- Access to Microsoft internal KB- Proactive information
India RSC
Dịch vụ hỗ trợ vận hành cao cấp
Support from Microsoft experts directly, 24x7
We Collaborate with a Global Partner Network
Communication
Support
Engagement
Enablement
The Microsoft Services partner strategy supports the company’s goal to make partnering with Microsoft as easy and profitable as possible.
We do this by focusing on four key pillars:
Microsoft & Partners Working Together: A Collaboration to Realize Maximum Value from Microsoft Solutions
Summary
Microsoft Services and its partners bring the deepest expertise of Microsoft solutions—from enterprise planning to deployment and support—that helps our customers innovate to strategic advantage in their respective industries
BE THE DIFFERENCE
