program management office ͏ project management

Program Management Office

Project Management

2

Governance

The governing body that establishes rule making and rule enforcement for the endeavor.

Governance impactsStandardization and market penetration of products and servicesRelationships with suppliers, partners, channels, and customersMarket profile and brand image.

3

StrategyGovernance

The evaluation of business imperatives, models, and strategies and development of an strategy to realize the

value opportunities.

Strategy isAnalysis of current state value creation and delivery by a solution specialistRe-alignment of business opportunities to meet business needs and threatsEvaluation of strategy performance.

4

StrategyGovernance

Technology is no longer an afterthought in forming business strategy, but the actual cause and driver.

Technology isAnalysis of current Technology PlanAlign Architectures, Infrastructure, Platforms, Standards, Key Alliances, and SecurityEvaluate technology performance and re-align to new technologies.

Technology

5

StrategyGovernance

Value Measurement enables the traceability of project outcome to the strategic intent that launched the project.

Value Measurement isDefinition of the key performance indicatorsAlignment of organization’s data and measurement systems“Sense and respond” mechanisms to realign strategy necessary for value realization.

Value MeasurementTechnology

6

StrategyGovernance

Transition requires significant change of affected stakeholders both within and external to the enterprise. Organizational Alignment enables the transformation.

Organizational Alignment isAnalysis of change preparedness,Definition of organizational interventionsVerification of behavior change.Value Measurement

Organizational Alignment

Technology

7

StrategyGovernance

Program Management provides for the planning, tracking & oversight of tactical projects in the pursuit of

the enterprise’s strategy.

Program Management is the management of

Scope, Cost, & Schedule Risk, Quality, & CommunicationResource and Suppliers. Value Measurement

Organizational AlignmentProgram Management

Technology

8

StrategyGovernance

Establishing a PMO – Assessment

Assessment PhaseDefine GovernanceAnalyze the current value state creationAssess preparedness for changeReconcile projects to strategy

Assessment

Value MeasurementOrganizational Alignment

Program Management

Technology

9

StrategyGovernance

Establishing a PMO – Design

Design PhaseActivate Governance councilRedefine the value creation & delivery; defines opportunitiesDefine value measuresDefine change interventionsEstablish the PMO

Design


Program Management

Technology

10

StrategyGovernance

Establishing a PMO – Implementation

Implementation PhasePlan, track, & oversee project implementation and performanceAnalyze value performanceEngage a solutions specialists to identify new business opportunities & threats

Implementation


Program Management

Technology

Implementation Phase - PM Planning

Schedule

Scope

Cost

Risk

Resource

Procurement

Quality

Communication

Establish Program Critical Milestones

Communicate Schedule Performance Characteristics

Establish Schedule Management Capability

Sequence Projects to Optimize Performance

Establish Program and Project Schedule Tiering

Establish Scope Management Capability Establish Program Charter Prepare Program Work

Breakdown StructureApply Project Initiation

Protocol to ProjectsPrepare Initial Project Scope

Statement

Prepare Program Budget Secure Program Funds Allocate Funds to ProjectsEstablish Cost Management Capability

Develop Program Cost Management Plan

Communicate Cost Performance Characteristics

Identify Program Risk Evaluate Critical Project Risks to Program Risks

Prepare Program Risk Response

Establish Risk Management Capability

Establish Program Risk Strategy

Communicate Program Risks to Projects

Establish Program Resource Requirements

Determine Allocation of Program Resources to Projects

Develop Program Staffing Plan

Establish Resource Management Capability

Develop Program Resource Management Plan

Implement Workforce Management Guidelines

Develop Program Procurement Management

Approach

Establish Supplier Evaluation Criteria

Coordinate Acquisition of Resources with Support

Groups

Establish Procurement Management Capability

Determine Program Procurement Requirements

Establish Supplier Performance Criteria

Establish Program Quality Assurance Criteria

Establish Program Quality Control Criteria

Determine Program and Project Performance Metrics

Establish Quality Management Capability

Establish Program Quality Management Plan

Develop Program Communication Plan

Communicate Program and Project Information

Requirements

Provide Performance Reporting Guidelines

Establish Communication Management Capability

Provide Issue Management Guidelines

Implementation Phase - PM Tracking

Schedule

Scope

Cost

Risk

Resource

Procurement

Quality

Communication

Re-sequence Projects Revise Program Critical Milestones

Prepare Schedule Performance Communication

Monitor Program Schedule Performance

Prepare Scope Performance CommunicationControl Program Scope ChangesAssess Impact of Proposed

Program ChangesAssess Impact Corrective ActionsVerify Program Scope Performance

Manage Program Budget Optimize Program Performance, Allocation, Reallocation Funds

Prepare Costs Performance Communications

Monitor Program Cost Performance

Support Projects Risk Response Determine Program Risk Exposure Determine and Communicate Program Risk Position

Implement and Monitor Program Risk Response Manage Program Risks

Optimize Resource Utilization Across Projects

Review Workforce Management Performance

Prepare Resource Performance Communication

Monitor Program Resource Performance Manage Program Staffing Plan

Monitor Supplier Performance Address Supplier Issues and Change Control

Prepare Procurement Performance Communication

Maintain Program Procurement Management Plan Perform Supplier Administration

Gather and Analyze Program Performance Data

Prepare and Implement Process Improvement Actions

Prepare Quality Performance Communication

Conduct Program In-Progress Review

Evaluate Findings of Process Audits and Product Inspections

Resolve Escalated Project IssuesCapture Lessons Learned,

Reusable Assets, and Historical Data

Communicate Program Status and Performance

Monitor Program and Project Communication

Identify and Address Program Issues

13

PMO Full viewASSESSSMENT DESIGN

IMPLEMENTATION PLANNING TRACKING

Assess Strategy Governance Capability

Prepare Council Recommendations

Analyze Strategy Governance

Effectiveness

Assess Quality of Key Performance

Indicators

Prepare Value Measurement

Recommendations

Assess Quality of Organization Measurement

Systems

Assess Quality of Organization Data and Data Systems

Analyze Effectiveness of Value Measures

Assess Strategy Process, People,

Technology, Climate, and Culture

Identify Drivers of Change

Analyze Current Strategy Business

Case

Inventory Current Projects

Assess Stakeholder Involvement

Prepare Organizational

Change Recommendations

Assess Organizational

Change Preparedness

Assess Project Management

Capability

Assess Current Status for Each

Project

Prepare Program Management

Recommendations

Determine Impact on Program Visibility

Analyze Project Risk Position

Articulate Project Contributions to

Strategy

Analyze Program Management

Operational Issues

Define Integration Architecture

Approach

Define Rules For New Engagements

Evaluate Business Recommendations

Establish Council Governance Process

Disaggregate the Current Value

Chain

Re-aggregate the Value Chain

Analyze Technology Architecture

Analyze Industry Sector Value Chain

Engage Solutions Specialists

Identify Business Opportunities and

Threats

Model New Value Exchanges and Relationships

Prepare High-Level Technology Architecture

Review and Approve Strategy

Propose Key Alliances and

Business Arrangements

Define Standards Platforms, Applications,

and Vendors

Define Enterprise Architecture

Approach

Prepare Business Case and Value

Measure

Prepare Channel Strategies

Define Security Policy and

Architecture

Propose Technology Platforms

Prepare Network Infrastructure

Diagrams

Define Application Architecture

Approach

Define Measures of Success

Define the Organizational

Change Strategies

Design Key Performance

Indicators

Align Organization Data and Data

Systems

Design Measurement

Systems

Staff PMO Assign Roles and Responsibilities

Conduct PMO Training

Design Organizational Interventions

Prepare Organizational Change Implementation

Plan

Establish PMO Software

Configuration

Establish PMO Facilities and Infrastructure

Define PMO Technical

Architecture

Tailor PMO Process

Define PMO Requirements

Establish PMO Connectivity

Establish Process Expected Value

Measures

Establish Client and Customer Expected

Value Measures

Establish People Expected Value

Measures

Establish Financial Expected Value

Measures

Proceed with Reccommendations

Resolve Escalated Issues

Review and Approve Revised

Strategy

Resolve Strategy Issues

Revise Business Strategy

Review and Approve Baseline

Project Plans

Revise Solution Architecture

Revise Technology Plan

Resolve Technology Issues

Revise Business Case Value Measures

Evaluate Performance

Evaluate Business Recommendations

Analyze Current and Emerging

Trends

Identify New Business Opportunities and

Threats

Engage Technology Specialist

Engage Solutions Specialist

Analyze Current and Emerging

Technology Trends

Identify New Opportunities and

Trends

Review and Approve Realigned

Strategy

Assess Impact of Performance to

Strategy

Review Value Performance

Realign Technology Plan

Revise Business Case and Value

Measures

Realign Business Strategy

Revise Solution Architecture

Revise Solutions Architecture

Revise Strategy Implementation

Plan

Prepare Solutions Architecture

Prepare Strategy Implementation

Plan

Implement Strategy

Integrate PMO Disciplines Into

Governance Process

Approve Selected and Sequenced

Projects

Select and Sequence Projects

Implement Technologies

Through Solutions

Prepare Technology Plan

GOVERNANCE

STRATEGY

TECHNOLOGY

Implement Configuration

Initiative

Establish Project Expected Value

Measures

Activate Key Performance

Indicators

Baseline Expected Values and Key

Performance Indicators

Implement Leadership and Sponsorship

Training

Implement Workforce Management Initiative

Implement Relationship Management Initiative

Implement Education and

Training Initiative

Implement Organization

Structure Initiative

Establish Change Initiative Expected

Value Measures

Gather Actual Value Performance

Data

Verify and Validate Actual Value Data

Analyze Value Performance and Identify Trends

Report Value Performance

Revise Expected Value Performance

Measures

Verify and Validate Reliability of Key

Performance Indicators

Revise Management and

Data Systems

Gather Change Performance Data

Evaluate Organizational

Change Strategy

Verify and Validate Evidence of

Changed Behavior

Realign Organizational

Change Strategy

Prepare Value Measurement

Implementation Plan

Activate PMO

Implement Value Measurement

Initiatives

VALUE MEASUREMENT

ORGINIZATIONALALIGNMENT

PROJECTMANAGEMENT

Analyze Current State Value Creation and

Delivery

Analyze Current Strategy

Assess Application Software Inventory

Assess IT Staff Utilization, Skills,

and Structure

Evaluate Current Technology Plan

Evaluate Current Projects

Assess HW, OS, and App Platforms

Assess Development Operational

Environments

Assess Key Customer and

Supplier Profile

Prepare Technology Recommendations

Develop Business Opportunity

Evaluation Criteria

Evaluate Strategy Value and Visibility

Prepare Strategy Recommendations

Assess Business Imperatives,

Strategies, and Models

Assess Markets, Industries, and Competitors

Assess Customer and Business Partner Needs

Register Projects Baseline Project Plans

Analyze Performance

Verify and Validate Actual Project

Performance Data

Gather Program and Project

Performance Data

Report Program and Project

Performance

Prepare Corrective and Preventative

Actions

Conduct Process Auditing and

Product Inspections

Select Exceptions for Reporting

Identify Project Performance Trends

Synchronize Project Plan to Strategy

Conduct In Progress Reviews

Train Project Team Members on PMO

Processes

Assemble and Train Project Governance

Teams

Deploy PMO Processes and Tools

to Project

program management office ͏ project management

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