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Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership [email protected]

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Page 1: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

Progress with Personalisation in the North West region

Carey BamberPersonalisation Programme ManagerNorth West Joint Improvement [email protected]

Page 2: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

Joint Improvement Partnership

• Partnership of regional organisations who have prioritised shared work

• Skills for Care, Department of Health NW, ADASS, NW Employers Organisation, CQC, Social Care Institute for Excellence, NHS North West, Care Services Efficiency and Delivery.

• Support for service improvement and policy delivery, no performance management.

• Focus on adult social care

Page 3: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

ADASS Facts and Figures Survey March 2010

• 140,000 people with PB• 30,000 one off payments• ~50% OP• 1 in 6 of eligible users• £900m expenditure, £670m via DP• Half receive £100+ per week• 40+ LA’s currently commit 20% of entire community

support budget• Expect to achieve 376,000 by March 2011• - 41% of people receiving ongoing community support• NB new data being collated now

Page 4: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

Putting People First 2007-2010• £520 million over 3 years to support the transformation• National delivery programme at DH, with national sector consortium

(LGA, ADASS and others)• In Control• Resources and materials• National Provider Forum, citizens reference group• Regional programmes – networks, project support, events,

resources, Citizen leaders, ULO, PHB, Right to Control• Section 64 Projects to support• 2009/11 Milestones – developed by the sector• 5 areas, plus underpinning themes

Page 5: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

NW History• High ambition - Lead Officers group,

model district service, institutional closures• In Control development • Culture of sharing, learning and

partnerships• Innovation – pilots e.g. Individual Budgets,

Common Assessment Framework, Personal Health Budgets, Right to Control

Page 6: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

NW ActivityJIP Personalisation Programme

• LA Leads Network• User Led Organisations programme• Citizen Leaders• Personal Health Budgets• Right to Control• LINks

Page 7: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

NW Activity

• NW Leads –events, sharing learning, joint work

• Provider development

• Influence national policy and development

• Sub regional activity

• Associated projects, RTC, PHB

Page 8: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

Milestone 1 - Effective partnerships with People using services, carers and other local citizens

April 2010 October 2010 April 2011

That a communication has been made to the public including all current service users and to all local stakeholders about the transformation agenda and its benefits for them.

That the move to personal budgets is well understood and that local service users are contributing to the development of local practice. [By Dec 2009]

That users and carers are involved with and regularly consulted about the councils plans for transformation of adult social care.

That local service users understand the changes to personal budgets and that many are contributing to the development of local practice.

That every council area has at least one user-led organisation who are directly contributing to the transformation to personal budgets. (By December 2010)

Page 9: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

 Milestone 2 - Self-directed support and personal budgets

  April 2010 October 2010 April 2011

  That every council has introduced personal budgets, which are being used by existing or new service users/ carers.

That all new service users / carers (with assessed need for ongoing support) are offered a personal budget.

That all service users whose care plans are subject to review are offered a personal budget.

That at least 30% of eligible service users/carers have a personal budget.

Page 10: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

Milestone 3 - Prevention and cost effective services

April 2010 October 2010 April 2011

That every council has a clear strategy, jointly with health, for how it will shift some investment from reactive provision towards preventative and enabling/ rehabilitative interventions for 2010/11. Agreements should be in place with health to share the risks and benefits to the ‘whole system’.

That processes are in place to monitor across the whole system the impact of this shift in investment towards preventative and enabling services. This will enable efficiency gains to be captured and factored into joint investment planning, especially with health.

That there is evidence that cashable savings have been released as a result of the preventative strategies and that overall social care has delivered a minimum of 3% cashable savings.

There should also be evidence that joint planning has been able to apportion costs and benefits across the ‘whole system’.

Page 11: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

Milestone 4 - Information and advice

April 2010 October 2010 April 2011

That every council has a strategy in place to create universal information and advice services.

That the council has put in place arrangements for universal access to information and advice.

That the public are informed about where they can go to get the best information and advice about their care and support needs.

Page 12: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

 Milestone 5 - Local commissioning

  April 2010 October 2010 April 2011

  That councils and PCTs have commissioning strategies that address the future needs of their local population and have been subject to development with all stakeholders especially service users and carers; providers and third sector organisations in their areas.

These commissioning strategies take account of the priorities identified through their JSNAs.

That providers and third sector organisations are clear on how they can respond to the needs of people using personal budgets.

An increase in the range of service choice is evident.

That councils have clear plans regarding the required balance of investment to deliver the transformation agenda.

That stakeholders are clear on the impact that purchasing by individuals, both publicly (personal budgets) and privately funded, will have on the procurement of councils and PCTs in such a way that will guarantee the right kind of supply of services to meet local care and support needs.

Page 13: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

PUTTING PEOPLE FIRST - NORTH WEST SELF ASSESSMENT JUN 2010 UPDATE

A- Achieved

N - Not Achieved

1 = Very Likely  2 = Fairly Likely

 3 = Fairly Unlikely

 4 = Very Unlikely

  5 = Not Answered

 

Milestone 1 - Effective partnerships with People using services, carers and other

local citizens

 

Milestone 2 - Self-directed support and personal budgets

 

Milestone 3 - Prevention and cost effective services

 

Milestone 4 - Information and advice

 

Milestone 5 - Local commissioning

 

April 2010

October 2010

April 2011  April 2010

October 2010April 2011

  April 2010October 2010

April 2011

  April 2010October 2010

April 2011

  April 2010October 2010

April 2011

  A 1 1   A 1 2   A 2 1   A 1 1   A 2 1

  A 1 1   A 1 2   A 2 2   A 1 1   A 2 2

  A 1 1   A 1 1   A 1 1   N 1 1   A 1 1

  A 1 1   A 1 1   N 2 2   A 1 1   N 2 1

  A 2 1   A 1 A   A 2 1   A 1 1   N 1 1

  A 1 A   A 1 1   N 1 1   A 1 1   A 1 2

  A A A   A A 2   A 2 2   A 2 2   A 2 2

  A 1 1   A 1 1   A 2 2   A 2 2   A 2 2

  A 1 1   A 1 1   A 1 1   A 1 1   A 1 1

  A 1 1   A 1 1   A 2 1   A 1 1   A 1 1

  A 1 1   A 1 1   A 2 2   A 1 1   A 2 2

  A 2 2   A A 1   N 2 3   A 1 1   A 1 1

  A 1 1   A 1 1   N 3 3   N 4 4   A 2 1

  N 2 1   N 1 1   N 2 1   N 1 1   A 2 2

  A A 2   A 1 1   A 1 2   A 1 1   A 2 2

  A 1 1   A 1 2   A 2 2   A 1 1   A 1 1

  A 1 1   A 1 1   A 2 3   A A 1   A 2 2

  A 1 A   A 1 1   A 2 2   A A A   A 2 2

  A 1 1   A A 1   N 2 2   A 1 1   A 1 1

  A A A   A 1 1   A 1 1   A A A   A A 1

  A 1 1   A A 1   A 2 2   N 1 1   A 1 1

  A 1 1   A A 1   A 1 1   A 1 1   A 1 1

  A 1 A   A 1 2   N 1 1   A 1 1   A 2 2

Page 14: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

NI 130 - % of service users on Personal Budgets - Provisional Figures for 2009/10 for the Regions

7.4

9.3

11.4 11.7

13.4 13.614.5

16.117.3

0

5

10

15

20

South West North East South East EastMidlands

London Yorkshire &Humber

WestMidlands

Eastern North West

Region

% o

f peo

ple

on P

B

NI 130 England

Page 15: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk
Page 16: Progress with Personalisation in the North West region Carey Bamber Personalisation Programme Manager North West Joint Improvement Partnership carey.bamber@northwestjip.nhs.uk

What is coming

• Huge challenges!• Vision• What Good Looks Like• Outcomes framework social care• Demonstrating the Change• Milestones post 2011• Expectation of 100% application• Focus on; Authentic offer, quality outcomes, real choice• Delivered and demonstrated by the NW region• Right to Control, Personal Health budgets, more,

faster…