progressive housewares may june 2015

Celebrate 100 years of Pyrex on stand 444 at the Exclusively Housewares Show 2015

May/June 2015

PH PYREX 2015_Layout 1 22/05/2015 18:56

See - stand 402

Forged AluminiumCeramic Coated Cookware

2015

0844 826 9361 | [email protected] | www.rkwltd.com

IFC_HW_May June 2015 15/05/2015 12:00 Page 1

A strong theme at the recent bira High Street Conference was the human side of the shoppingexperience. The flip side of the migration to online shopping is that human interaction has become moreprecious, and more powerful, as retail consultant, Andrew McMillan pointed out.It was empowering to hear Andrew describe the “customer experience” – which is largely created by a

team of enthusiastic staff that loves their work – as “the biggest weapon in your armoury.” The customerexperience comes from an internal culture, cannot be taught, and while big businesses can have theadvertising budget to project their good intentions, they can fail when it actually comes to delivering thebest experience.Other ‘food for thought’ was new CHA

chairman, Joan Woulfe’s admission thatshutting the doors to the warehouse,putting aside every day tasks and sittingdown to concentrate purely on how todevelop her business for a morningevery week was “the single biggest thingthat helped our growth.” Joan’s anddaughter, Katie’s story demonstratedthe passion (and human face) behind anindependent online business that hastaken on the world. Moreover, likeJoan’s Growth Days, those cookshopsand housewares stockists that hadmanaged to get away from the dailygrind for a day in order to attend thebira conference certainly seemed tocome away with inspiration and ammunition! (For CHA andbira conference news, see pages 23-25).Talking to proactive retailers for this issue of PH has also been

inspiring – with insights on how different shops are tackling thechallenge of grabbing customer attention, creating dialogues andbuilding customer loyalty. (See pages 26-27 and 42-43). It has been apleasure to talk to those on the shopfloor who obviously love beingpart of the kitchenware industry – and know their stuff – for the PHretailer focus on the new look Fenwick BrentCross, and as a ‘tourist’ passing throughTunbridge Wells and calling into CHA Retailerof the Year, Trevor Mottram (thank you forwelcoming the whole family, including thewaggy-tailed black Labrador!)If you too can sing the praises of any retailer

(large or small, online/offline or a mixture ofchannels), please make your nominations forthe PH/CHA Excellence in Housewares Awards2015 (if you haven’t already done so) by June12. Suppliers, your ‘votes’ count (the majority ofthe retailer categories are determined as aresult of your nominations) so don't pass bythis opportunity. And retailers please don’t holdback in sending photos of your displays andtelling us about the initiatives, training and ‘hero’ member of staff that aresetting you apart. These retailer categories are determined by entriesdiscussed and judged by our suppler panel, so take a few moments to email [email protected] or give me a call on 01295 811 853 to get yourself noticed. (See www.excellenceinhousewaresawards.co.uk).Finally, the PH team is delighted to introduce a new publication, Progressive Electrical, just in time for the

new show, Exclusively Electrical. We’re all looking forward to seeing you at both of the Exclusively showsvery soon. Plus, our latest edition of our Cookshop Training Source Book also accompanies this issue ofPH. As usual, the TSB is bursting with knowledge and new insights into key sectors for retailers – all themore for your armoury!

Jo Howard Editor

Progressive Housewares 3

www.max-publishing.co.uk

Max Publishing Ltd, United HouseNorth Road, London N7 9DPT: 020 7700 6740 F: 020 7607 6411 www.progressivehousewares.co.uk

Subscription £50 per year for the UK, £75 for overseasSubscribe online, or [email protected] call: Marketing Reinforcements on020 8943 9541 (9am-5pm).While every effort has been made to ensure the accuracy of the informationin Progressive Housewares, the publisher cannot accept any responsibilityfor errors or omissions.

Happy 100 years Pyrex! Since 1915 thetrusted cookware brand has been best

known for its heat resistant glassware. Itsever growing range now includes ceramic

oven to tableware, metal bakeware, pots and pans. To find out more about Pyrex and its cookware range, please

visit Stand 444 at Exclusively Housewares,call 01564 786 030 or email

[email protected].

Editor’s comment

Celebrate 100 years of Pyrex on stand 444 at the Exclusively Housewares Show 2015

May/June 2015

global innovationaward

15

Above: PH’s Jo Howard with Trevor Mottram’s staff: SarahJane Hudson, Caitlin Turnball, Gina Jarman and SaraFouracre. The retailer turns 40 this year. Trevor Mottram fan,Patrick Gardner from fellow 40 year-old business, T&G (seepages 28-29) remembers the shop’s unique atmosphere onopening, with the scent of lavender floor polish and strawfilled baskets for display.Below: The publications with this issue’s PH.

SPECIAL PUBL ICATION

The essential training resource for cookshops and housewares retailers

Freephone helpline number onY0800 988 1266(calls from mobiles are charged at your standard network rate)

www.kitchenaid.eu© 2015. All rights reserved.

May/June 2015

3 Leader May June 2015_New 3 25/05/2015 15:04 Page 1

A famil� ofGROWING

BRANDS

MEET THE FAMILY AT

Exclusively Housewares 2015

Business Design Centre London

Stand 352 & 412

9 - 10th June 2015

9.00am - 5.30pm

FOR INFORMATION AND ADVICE CALL US ON

+44(0) 1773 740715

www.denby.co.uk

Our family’s growing

and so will your sales.

From trusty favourites

to the next generation

of designs, make room

for Denby.

04_HW_May June 2015 15/05/2015 11:45 Page 1

Publishing [email protected]

Editor in [email protected]

[email protected]

Product page [email protected]

INHOUSE

Advertisement [email protected]

7-19 News

21 BHETA news

23 CHA news and views

24-25 CHA news extra: bira High Street Conference

26-27 Food for thought: ‘Brand’ new actsFour different independents have been focusing on their looks and branding.

28-29 Face to face: Patrick Gardner at T&GPatrick is celebrating 40 years in housewares.

30-35 Exclusively Housewares previewTake a look at some exciting new launches.


Mark GraysonCreative [email protected]

PAGES

37-39

37-41 Market focus: Tools and GadgetsEverybody loves good tools and clever gadgetry!

42-43 Retailer focus: Fenwick Brent CrossHave you seen the new look department?

44-47 Market focus: Dining trendsWhat are the trends for the contemporary tabletop?

48 Shop Talk: Guest columnist, Keith Crowther

50-51 What’s Cooking in Food preparation?

53-55 Product focus: Food preparation

57 Tony’s take

58-59 New products

PAGES

28-29

In this issue

PAGES

44-45

5 Contents May-June 2015_New 3 25/05/2015 15:51 Page 1

Reunited After 30 YearsSwan Housewares & Electricals

Visit www.swan-brand.co.uk or call sales 0844 826 9357 for more information

Iconic British brand Swan™ has enhanced its popular retro-styled colour-coordinated range by expanding the line-up to include housewares for the first time since the mid-80s.

A landmark move for the 80-year-old Swan brand sees its housewares and electricals output reunited in one, solid offering after 30 years. Swan’s well-received Vintage Collection of large appliances spanning fridge freezers, dishwashers and kitchen-top appliances will soon be accompanied by housewares; including cookware and kitchen accessories, all specially developed to complement the high-selling retro-styled range. The reunification of housewares and electricals heralds a new era and strengthens Swan’s proposition for retailers and end-users alike, offering the classic design and unrivalled functionality associated with the brand across a wealth of products. As a result, Swan is now the only British housewares brand to offer a full, colour-coordinating collection across housewares, electrical and white goods. The new range will be previewed at Exclusively Housewares, Stand 400, between 9-10 June 2015, and will be available exclusively from Swan Products Ltd at launch.

06_HW_May June 2015 15/05/2015 12:17 Page 1

Tell us who shinesThere is still time for suppliers tonominate outstanding retailersacross all categories for theExcellence in HousewaresAwards 2015. Nominations canbe sent directly to PH’s JoHoward at [email protected] by June 12.Retailers themselves can alsosend in their self-nominationsfor the Excellence in RetailDisplay, Training, Initiative andEmployee of the Year Awards directly to Jo atPH. Entries for Excellence in Training can include a recent or current initiative that is boostingstaff knowledge and all-important customer service levels.Meanwhile, suppliers should ensure that samples of their top products (launched at retail

between June 2014-June 2015) arrive at PH’s HQ by Friday June 12 for entry into theExcellence in Housewares Awards. A panel of leading retail buyers from across the retailspectrum is now eagerly awaiting the opportunity to judge this fabulous product line-up.Entry into the Awards is straightforward, and free of charge (seewww.excellenceinhousewareawards.co.uk). Exhibitors at Exclusively Housewares can takeadvantage of the Excellence in Housewares entry drop off at the press office at the close ofthe show. Product entries must be clearly marked for the Excellence in Housewares Awards,along with company name and contact.* Retailers are also asked to vote for their top suppliers in three areas: service, marketing andinnovation – the forms are with this issue (or votes can be sent directly to Emma Cain [email protected]).• The Excellence in Housewares Awards is organised by PH in conjunction with the CHA. Tobook your place at the industry’s big night on Wednesday October 7 (at the LondonLancaster) with a glamorous 1920s theme contact awards manager, Clare Davies atCreatevents on 0118 340085 or [email protected].


Above: In the spotlight - last year’s Excellence in Housewares Awardswinners on stage with Awards host, comedian, Alun Cochrane.

TOP STORY

The very special ticketThis year’s Excellence in Housewares Awards invitation comes in the guise of a stunning teatowel, created especially for the event byUlster Weavers and manufactured by the company in Northern Ireland. The bespoke tea towel features the artwork of Claire Coxon(pictured), reproduced courtesy of Noel Tatt (greeting cards) and Image Source (the artists’ agency which represents Claire).

The celebratory ‘ticket’ follows a trend for unconventional invitations for special events and weddings. PH Jo’s Howardcomments: “Besides reminding guests of the date, time and venue of this year’s hotly anticipated Excellence in Housewares Ball,this beautiful teatowel from Ulster Weavers will be a lasting memento of our stylish 1920s theme.” She adds: “While a good qualitytea towel, is of course, a useful addition to any kitchen, I’m not sure I will be drying my pans with this lovely one!”

News

Campaign for real platesA Twitter campaign, We Want Plates now hasover 45,000 followers who are “Crusadingagainst serving food on bits of wood and rooftiles, jam-jar drinks and chips in mugs.” Followerspost photos of meals that have not been dishedup on plates via the social media page –featuring the likes of bread served in a flat capand prawn cocktail in a miniature skip.Consumers are also retaliating against drinks inMason jars and food served up on wooden,slate and marble boards.

The campaign was the focus of a news storyin the Sunday Times (May 10), whichhighlighted the ‘fireman’s breakfast’ at the TicketHall restaurant in Douglas on the Isle of Man.This comes served in a shovel similar to thoseused by stokers or fireman on steam trains.(See Dining trends feature pages 44-45.)

Above: Eddington’s Vintage Glassware range was a finalist in lastyear’s Excellence in Housewares Top of the Table award – but notall consumers like the trend for jars as glasses.

15

SAY GOODBYE TO BITTER AND OVER-BOILED COFFEE

e: [email protected]

The simple, yet innovative MOKAVISTA™ solves the age old problem -not knowing when your coffee has finished brewing.

Say goodbye to bitter, over-boiled coffee thanks to the addition of a simple polycarbonate window on the top of the Moka pot.

Stylish aluminium design and available in 3, 6 & 9 cup versions.Visit the team

at Exclusively Housewares Stand 319

PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:44 Page 2

For more information on the show take a look at www.exclusivelyhousewares.co.uk or call 0121 237 1130

design, colour and function for the home

www.exclusivelyelectrical.co.uk

Run by the industry, for the industry

Exclusively Housewares will run alongside its NEW sister show Exclusively Electrical, designed especially for small domestic appliance buyers

ARIETE (JALENO)BAMIX (PROVEN PRODUCTS)BEURERBRABANTIA APPLIANCESDUALITEPE INTERNATIONALEUROPASONICEWBANK

GROUPE SEBHOSTESS (CROSSLEE)HSCLJURAKALORIKKITCHENAIDMAGIMIXMEYER GROUP

REDMONDRKWSMART WORLDWIDETEAM UKIUP GLOBAL SOURCINGVITALITY 4 LIFEVITAMIXWITT

And don’t forget to visit Exclusively Electrical our sister show running alongside Exclusively Housewares

ADDIS HOUSEWARESAEROLATTEAMEFAANNIVERSARY HOUSEAPOLLO HOUSEWARESARTHUR PRICEAUTEURCHARLES BENTLEY & SONBARISTA & COBERGHOFF WORLDWIDEBHLBLACK & BLUMBODUMBRABANTIABRAMAXBURLEIGHBURTON MCCALLBWTCHARLES VIANCINCITY LOOK IMPORTSCOUNTRY MATTERSCREATIVE PRODUCTSCROWN TRENTCURVERDARTINGTON CRYSTALDAVID MASON DESIGNDENBY BRANDSDEXAMDKB HOUSEHOLDDNCTHE DRH COLLECTIONDUBOST COLAS PRADELE-CLOTH

EATON DININGECOCOOKEDDINGTONSELIAEMILE HENRYETHOSEUROPASONICFALCON PRODUCTSFISKARSFOSSEWAY TRADINGGEHGILBERTSGIMIGOURMET GADGETRYGREEN PIONEERGROUPE SEBI GRUNWERGHAREWOOD INTERNATIONALHAUSHORWOOD HOMEWARESIC INNOVATIONSICB NOSTIKICTCIMPERIAL INTERNATIONALJERAYJOSEPH JOSEPHJUST MUGSJVL HOMEWARESJWPKILNERKINETICOKISKUHN RIKON

LADELLELE CHATEAU TEXTILESLE CREUSETLEKUEMAGEFESA BY VITRINORMAHITTIMAKE INTERNATIONALMASON CASH, RAVENHEAD AND PRICE & KENSINGTONMASTRADMAXWELL & WILLIAMSMETALTEXMEYERN J PRODUCTSNAVIGATENEAT IDEASNORDIC WAREOCTOPUS PUBLISHINGOXO GOOD GRIPSPENDEFORD HOUSEWARESPHA KITCHESSENTIALSPOLDER HOUSEWARESPOOLE POTTERYPREMIER HOUSEWARESPYREXREADY STEADY COOKRKWROBERT WELCH DESIGNSROOT 7ROSTI MEPALH & L RUSSELSABICHI HOMEWARESSALTER

SCOTT BROTHERSSIMPLEHUMANSISTEMASMASH GLOBALSODASTREAMSWANT&GTAYLORS EYE WITNESSTERRAILLONTHE COOKWARE COMPANYTONTARELLITRADESTOCKTYPHOONULSTER WEAVERSUNIKIAUP GLOBAL SOURCINGVACU VINWESCOWESTERN HOUSEWHAT MOREWHITEFURZEWHITFORDWILTONXYSTOSZODIAC STAINLESS PRODUCTSZWILLING J A HENCKELS

08_HW_May June 2015 15/05/2015 11:46 Page 1


TOP STORY

Fiskars buysWWRDWaterford Wedgwood Royal Doulton (WWRD)has been sold to Fiskars for a sum of £281.5m.The sale by US private equity firm KPS CapitalPartners was agreed on May 10. Kari Kauniskangas, Fiskars’ chief executive

commented: “We are delighted to be bringingtogether WWRD's portfolio of iconic luxuryhome and lifestyle brands with Fiskars' highly regarded Living brands of Iittala, Royal Copenhagen, Arabia andRörstrand, which are renowned for their Scandinavian design and heritage.” He continued: “Fiskars Group is setto become a leading global branded consumer goods company in the area of luxury and premium home andlifestyle products focusing on tabletop, giftware and interior décor.” Kari also commented on the synergy and opportunity to develop international business for Fiskars’

housewares and garden products, stating: "Through the acquisition we will create a strong presence for theFiskars Living business in the US, and further enhance Fiskars' market position in Europe and Asia-Pacific.” Headded: “Fiskars will now have a balanced portfolio of businesses."Pierre de Villeméjane, ceo of WWRD commented: "We look forward very much to building a joint future with

Fiskars. There is an excellent fit with the brand portfolios of both companies, and we will be able to build a jointsuccess that will stem from the deep roots and core values of both the WWRD and Fiskars Living brands.”Meanwhile, Michael Psaros, a managing partner at KPS, stated: "We are thrilled to sell WWRD to Fiskars, acompany with its own 365-year history, which understands WWRD is not just a company or a group of iconicbrands, but also possesses a unique legacy and a heritage."* KPS bought the historic brands in 2009 (after WWRD had filed for bankruptcy protection) and turned themaround, with a new management team. KPS brought Waterford, Wedgwood, Royal Doulton and Royal Albertbrands under one umbrella business (sharing manufacturing, supply and marketing facilities), and developedthe Asian market.* Finish based Fiskars celebrated 365 years last year. It acquired Iittala Group in 2007 and Royal Copenhagen in2013. Fiskars UK recently moved into stylish new showroom and offices in the Mclaren Tower, Birmingham.

Inset: Wedgwood Daisy Tea Story.

Tesco closes Homeplus storesTesco is to close its last six Homeplus shops, ending its ambitions for non-food only stores in the UK. Sixunprofitable Homeplus stores were included in the 43 store closures announced by the supermarket in January.Former Tesco boss, Sir Terry Leahy launched the Homeplus concept ten years ago. Terry’s plans were to build anetwork of large out of town stores selling homewares, electrical goods and clothes – a total of 12 were opened. The closures are part of the turnaround strategy of current chief executive, Dave Lewis, who is cutting costs andselling assets to aid the group’s finances and reverse Tesco’s declining market share.

The final six Homeplus stores that will close are in Bracknell, Bristol, Bromborough, Denton, Nottingham, and Preston.

Below: Portmeirion factory.

News

Record profits forPortmeirionPortmeirion Group hit a record profit forthe sixth consecutive year, with pre-taxprofit rising 8.6% to £7.6 million, andrevenues increasing by 5.3% from £58.3million in 2013 to £61.4 million in 2014.

“We are delighted to be reporting anotherrecord year," enthused Dick Steele, non-executive chairman. "Our core values ofinnovation, targeted product developmentand operational excellence remainunchanged. We remain confident for thefuture. The outlook for 2015 is positive.”

The company has enjoyed a successfulstart to the year following the launch of itsexclusive new Ted Baker Portmeirionceramic range and the announcement thata new £1.5m kiln will be installed,increasing its UK manufacturing capacityby 50%.

Portmeirion Group has four brands:Portmeirion, Spode, Royal Worcester andPimpernel. (See Dining trends pages 46-47).

Above: A Tesco Homeplus – the non-food format was not successful.

#pyrex100For more details visit www.pyrexuk.com orcall 01564 786 030 See us at Exclusively Housewares Stand 444

Anniversary jug and bowl available now.

Limited edition centenary products

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PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:49 Page 4

Connected devices for a healthier lifestyle

Kitchen Scales, Kitchen Accessories, Water Filtration,

Bathroom Scales, Wellbeing and Connected Devices

Tel: 01442 270444 Email: [email protected]

NutriTab connected kitchen scale and Web Coach Easy View bathroom scale are just part of the innovative collection of connected devices from Terraillon UK.

Terraillon is pleased to launch it’s comprehensive range of Connected Devices at Exclusively Housewares on the 9-10th June 2015.

10_HW_May June 2015 15/05/2015 11:47 Page 1

TOP STORY


Cookshops are up in Q1, says biraAccording to the bira quarterly sales monitor, independent cookshops wereup 1.46% in the first quarter of 2015. This is a marked improvement on theprevious three quarters (down -9.95% in Q2, -3.70% in Q3, and -3.93% in Q4of 2014). Comments from cookshops participating in the monitor included‘lack of footfall.’ However, overall, 59% of independent retailers said they are‘reasonably confident’ for the year ahead, while 32.5% said they are anxious.*More news from CHA and bira on pages 23-25.

Exclusively’s double billOn June 9-10, London’s Business Design Centre opens its doors to two shows:Exclusively Housewares and the inaugural Exclusively Electrical show, dedicated tosmall kitchen/domestic appliances (SKA/SDAs). The sell-out new show features a hostof leading electrical brands and its own demonstration area (see Progressive Electricalmagazine, which accompanies this issue of PH).The transfer of SDA suppliers to the new show (situated in a new area on the upper

floor) has resulted in an influx of new exhibitors at Exclusively Housewares, as eagersuppliers snapped up any gaps. “Effectively 20% of our housewares exhibitors are newto the show this year, which is the biggest change for many years,” explains showdirector, Simon Boyd.New features at Exclusively Housewares and Exclusively Electrical include an On Trend

trail, created by trend forecasting agency Scarlet Opus (see story on page 14) and a ‘Doyour Christmas shopping at Exclusively’ trail, to encourage buyers to think ahead andtop up their Christmas ranges. Simon reflects: “Mid-way through the year is a good time for retailers to take a fresh look at theirstores, start thinking ahead to the busy Christmas sales period and get their eye in on what trends will be dominating thecoming seasons.” * Anthony Williams, GfK housewares account director presents ’The changing face of food preparation and dining’, covering

developments in the housewares, tablewares and small electricals market, at 10.30am on Wednesday, June 10.* The new suppliers exhibiting at Exclusively Housewares 2015 include: Barista & Co, BergHOFF, Charles Viancin, Country

Matters,Creative Products, Crown Trent, Dexam, E-Cloth, Fosseway Trading, Harewood International, ICB, Kinetico, Kis, Ladelle,Lékué, Magefesa by Vitrinor, Mahitti, Polder Housewares, Smash Global, Unikia, What More and Wilton.* Those returning to the show after a break include Dexam, Emile Henry, Falcon Products, ICTC, Whitefurze and Xystos.* In addition to Exclusively Housewares’s two-course lunch, Jura Products will be serving complementary coffee to show

visitors, while KitchenAid is sponsoring the Buyer’s Lounge, with free refreshments and wifi.* Buyers interested in visiting either show can browse the full exhibitor lists and register their interest online via

www.exclusivelyhousewares.co.uk or www.exclusivelyelectrical.co.uk or by calling 0121 237 1130.

News

Marcus is the new IHA representativePam Plant has handed over the UKoffice of the International HousewaresAssociation (IHA) to Marcus Findlay ofPlimco. Having joined the IHA in 1993,Pam has been instrumental in raisingthe profile of the IHA organized show,the International Home +HousewaresShow (IH+HS) in Chicago, and willcontinue to be an ambassador.

Derek Miller, IHA vice president ofglobal marketing commented:“Everyone at IHA would like to thankPam for the wonderful years workingtogether and for all of her helpdeveloping and growing theInternational Home + HousewaresShow brand. We also appreciate her continued support of the Show as awell-respected and well-known face in the UK housewares industry.” Hecontinued: “Marcus has been a good friend to the IHA and a regular visitorto the Show for over a decade, so we were very happy he agreed to leadthe IHA UK office into the future.”Above right: Marcus Findlay of Plimco at IH+HS earlier this year – in his long established role as UKrepresentative of NordicWare, Marcus has considerable experience and knowledge of the Chicago Show.

Above: Scene from Exclusively Housewares 2014.Below: The Christmas offer trail icon.

PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:50 Page 6

12-13_HW_May June 2015 15/05/2015 11:48 Page 1

INSPIRED BYTHE PAST,

FOR FAMILIESTODAY

Our classic ranges havebeen a part of family life since 1938.

Versatile and easy to use, they’veinspired generations to enjoy cooking,

from Sunday roasts to homebaking and everything in between.

A family favourite since 1938.

COME AND SEE OUR NE WVINTAGE R ANGE AT E XCLUSIVELY

HOUSE WARES & ELECTR ICAL9TH & 10TH JUNE 2015

STAND No 293 HOUSE WARES

STAND No EE20 ELEC TR ICAL S

www.prestige.co.uk

12-13_HW_May June 2015 15/05/2015 11:49 Page 2

14 Progressive Housewares

News

Exclusively exhibitors to pack up for ShelterExclusively Housewares and Exclusively Electrical exhibitors are backingHousewares for the Homeless, the PH initiative with leading charity, Shelter.At the end of the shows, many exhibitors will be donating products toShelter’s essential projects, rather than taking them back to theirwarehouse, office or showrooms. The housewares donations will bedistributed to Shelter’s projects in Birmingham and Slough, to help peoplewho are starting out in a new home with few or no possessions. Shelter’sRachel Pierce reflects on the importance of such donations and their valuein helping to change lives for the better. She states: “It means so much forpeople who have nothing to just own one or two nice things.” Moreover,essentials for food preparation, cooking and serving as well as utility canequip families and individuals for their new lives.Exhibitors who are making donations are invited to a photo-call with

Shelter at 8.40am on Wednesday June 10 (before the shows open), on themezzanine steps of Exclusively Housewares. Suppliers should bring aproduct to hold for the photo, which will appear in PH’s July/Augustedition.Donations should be taken to the press office at the end of the show (with

packaging, if possible) and placed in an area set aside for Shelter donations.Exhibition freight and handling specialist, AMPM Transportation is kindlyloading donations up for delivery to the Shelter projects.* For more information on Housewares for the Homeless (which started in

2000), please contact PH editor, Jo Howard on 01295 811 853 or [email protected].

TOP STORY

On trend: a touch of RioTrend forecasting agency, Scarlet Opus is sharing its insights withvisitors to Exclusively Housewares and Exclusively Electrical. Trendstips highlighted by the team in the On Trend trail, as well as moodboards incorporating relevant product shots from the show, includean Olympic Summer for Spring/Summer 2015. This will beinfluenced by the flavours of Rio – with its Copacabana beach andcarnival spirit and tones of rich red and hot pink, Amazon green andToucan yellow.

Other trends include Nature Luxe: “This will include elements withreference to historical glamour and archive designs, textures andshapes found in nature, artisanal skills and craft techniques, blondewood tones and lace patterns and marbleized effects," says VictoriaRedshaw, lead futurist, and founder of Scarlet Opus.

A Scarlet Opus trends presentation - by Victoria Redshaw and PhilPond - takes place on Wednesday June 10 at 11am.

ABelow: Some of last year’s donors at Exclusively Housewares.

Right: Rio style: apron by Ladelle.

Klean Kanteen, the leading reusable stainless steel food and beverage storage brand, has announced the expansion of its insulated offering with three new lines.

This follows the successful introduction of new products including the Growler with its removable Swing Lok® Cap and the popularity of Klean Kanteen’s food canisters – made

perfect on-the-go and a stylish addition at home.

products includes Growlers, Classics and Kid Kanteens. Made with durable, vacuum insulated double-wall construction, the new insulated bottles will keep iced drinks cool for more than 24 hours and hot beverages warm for up to 12 hours. The new Insulated Growler means cold beer can be kept both cool and carbonated for up to 24 hours and is tested to 35 PSI.

Jim Osgood, CEO of Klean Kanteen, says inspiration for the “Our new

insulated products are the direct result of inspired stories and passionate requests from our customers. These new additions to our insulated line give customers more simple, easy and fun ways to enjoy icy cold or steaming hot drinks on

products built to last a lifetime.”

products to hit the shelves in August.

BECAUSE IT MATTERS.Klean Kanteens are made with 18/8 food-grade stainless steel - no liners, no leaching, no BPA.

www.kleankanteen.com

HOT.Klean Kanteen vacuum insulated cups kick single use coffee cups to the curbs.

COLD.The new vacuum insulated Classic Kanteens keep drinks iced for 24 hours. And they look good doing it.

WHITBY & COT: 01539 721032 E: [email protected]

PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:53 Page 9

TOP STORY

Swan’s colour scheme for the kitchen Swan is realigning its SDAs, larger electricals and housewares output forthe first time in 30 years to create a stronger brand proposition. Swan director, Rob Wileman explains: “In realigning housewares andelectricals, we’re making it much easier for retailers to offer colourcoordinating product lines, satisfying customer demand and essentiallymaking us a one-stop shop for all Swan products.” He adds that Swan willbe “the only British housewares brand to offer fully colour-coordinatedranges across housewares, kitchen-top appliances and white goods.”

The range (to be previewed at Exclusively Housewares) will initially beavailable in the Vintage Collection colour palette of blue, green, red,traditional cream, orange and black. (For more news on SDAs, seeProgressive Electrical magazine, accompanying this issue of PH).

Less waste with OXOOXO reveals its new storage range,GreenSavers at ExclusivelyHousewares – keeping fruit,vegetables and salad fresh for longer.The innovative food containersincorporate a carbon filter to preventthe build up of ethylene gas (whichspeeds up the ripening process). Thedesign also controls airflow andenables optimum humidity fordifferent produce.

According to OXO’s dedicatedGreenSaver website for the US (where the range was launched earlierthis year at Chicago’s IH+HS), some 25% of the fruit and vegetablesbought are thrown away. Tracy Carroll, marketing manager for OXOnotes: “It’s all about reducing food wastage.”

News


Below: Richard Joseph, pictured with brotherAnthony and some of Joseph Joseph’s products.

Forma House’s marathon manSimon Maghnagi, business developmentmanager at Forma House, completed theLondon Marathon in aid of homelesscharity, CRISIS at the end of April, raisingover £3300. Simon thanked hishousewares supporters: ‘I am reallytouched by all the support and donationsthat have been pledged from so manyacross the housewares industry. I havealways said it’s a great industry to be partof, with great people at the heart of it andthis just proves it!”

Below: Fridge equipped with OXO GreenSavers, keeping produce fresh for longer.

Horwood sponsors Bristol festivalHorwood providedequipment for the two-week festival of food, drinkand music, Eat DrinkBristol Fashion. The event(April 29-May 10) wasstaged in Queen Square,in the heart of the city,featuring three Michelinstarred chefs from Bathand chefs from the top50 gastropubs, who cooked and presented workshops in tipis andcookery theatres, using kit from Horwood.

The event (now in its fourth year) showcased local foods, with an EatDrink Market, and provided musical entertainment as well as a tapasrestaurant and bar.

T&‘Gee up’ for 40thT&G celebrated its 40th birthday with a day out at Chepstow races forstaff and friends of the company. The group enjoyed a meal, a flutter andjudging the best dressed horse for each race as well as presenting thewinners of each race with a bottle of champagne and a photo finish momento.Patrick Gardner, T&G’s md, made a welcome speech at the start of the

day, thanking his team members for all their hard work, and setting thetone of fun for the rest of the day. (See Face to face article page 28-29).

Above: T&G and friends at the races.

Joseph Joseph’s fight against copyingAn interview with Richard Joseph, director and co-founder of Joseph Joseph was the focus of a recenttwo-page article on copycats in The Timesnewspaper. The article provided words of cautionfor other businesses, as well as advice.

Richard describes the prevalence of productcopying as, “the biggest challenge we face as abusiness.” The article states that in 2010, ‘JosephJoseph spent more on fighting rip-offs of itsproducts than it did on designing new ones.”Richard is quoted: “For a design business, that is a shocking state of affairs. A new product that takes us threeyears can be ripped off in three months.”

Richard reflects that the scale of the problem is partly due to the company’s international success (selling to104 markets, with export accounting for three quarters of the £40m turnover). He admits that: “Our biggestconcern is that the knock-offs are poor quality and it affects our reputation and our brand. We fear beingdelisted if a retailer sees a cheaper copy selling in another retailer.”

Joseph Joseph’s in-house IP lawyer, Victor Foo also features in the interview, and states that ‘he deals withabout “two dozen” new infringements problems every week.’ He adds his opinions to the challenge ofintellectual property infringement in China, where, despite improvements, the enforcement of cases continuesto be “very patchy.”

Below: Despite injuries, and with some help from St John’s Ambulance, Simon completed the London Marathon.

Inset: Cooking withHorwood’s equipment atEat Drink Bristol Fashion.Picture by OtrovezLtd/Jon Craig 2015.

PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:53 Page 10

16_HW_May June 2015 15/05/2015 11:51 Page 1

News

Kitchen scissors to treasureThe fortunes of a handmade scissormanufacturer in Sheffield have turnedaround since a short film showing themaking of its Traditional Turton PatternKitchen Scissors went viral.

Production at Ernest Wright and Sonhad declined to a two-day week for itssmall workforce, bolstered only by twoyoung apprentices from a local councilscheme. However, a filmmaker from theUniversity of Sheffield, Shaun Bloodworth chose tomake a video of the dying art of scissor making,entitled, The Putter (short for ‘the putter together ofscissors’). This grabbed consumers’ attention when it went online in July last year, and wassubsequently picked up by BBC News.

Nick Wright, director, admitted to PH, that prior to the film, sales in between Christmasperiods “were so low that we were very nearly out of business.” Sales in the first half of 2014amounted to 670 pairs of scissors, while sales in the second half leapt to 8,331. Nick recentlytold PH: “We finally caught up with those orders about a month ago.” He reported: “Throughthe benefit of the increased sales, we have been able to purchase another 3,000 forgings forour Traditional Turton-pattern Kitchen Scissors, so we’re looking forward to a busier secondhalf of the year again now, leading up to Christmas.”

Interviewed on BBC Radio 4’s You and Yours recently, Nick admitted that consumers hadbeen surprised to find out that handmade scissors were still made, and suggested that therecession has made more people realise the true value of products that will not needreplacing. Nick said: “People want to go back to handmade quality products – somethingyou would invest in.”

Ernest and Wright describes its kitchen scissors as ‘a time-honoured design from the early1900's.’ The company’s Stork embroidery scissors have also been in the spotlight, in the BBCTV interview, Disappearing Art.

TOP STORY

Terraillon gets connectedTerraillon UK’s new connected kitchen scale,NutriTab links to the brand’s Wellness Coachapp via Bluetooth. This gives consumers anoverview of the nutritional values of morethan 20,000 different foods and allows theinput of recipes to check nutritional content.

In the Application, users can store andmonitor information on calories,carbohydrates, protein, liquids, fibre andsodium content against recommended dailyallowances.

Mark Ryan, Terraillon’s marketing managerdescribes the scale as “one of the first of itskind available to in the UK,” stating: “Usingsmart phones to track and log events andactivity is a huge part of many lives now, andis it important for Terraillon to developeffective solutions for modern living.”

Obituary: Rob KindredRob Kindred, UK sales director for Dartington Crystal, sadly passed away on March 25 at St Peters Hospice’Bristol at just 52 years of age. Rob had only recently been diagnosed with an aggressive terminal conditionbut retained his lively spirit and warm nature throughout his last few weeks. After an early career in the Royal Navy that included service in the Falklands War, Rob applied his enthusiasticpersonality and tenacity to commercial selling. He had sales roles for Waterford Wedgwood, Stuart Crystaland Caithness Glass, and Rob joined Dartington in 2004 where he helped build both a strong sales team andenduring relationships with his customers. He is remembered for his great humour, endeavour andthoughtfulness to all who worked with him. Donations can be made in Rob’s memory at his tribute page onwww.stpetershospice.org.uk

Ethical sourcing from EcostyleThe Ecostyle trade fair will again run parallel toTendence (Messe Frankfurt August 29 to September1), providing retailers with the latest trends in ethicaland certified sustainable lifestyle products. Forexample, home accessories from Asia and Africa willbe among the products presented by the CBI –Centre for the Promotion of Imports from developing countries.• Visitors to Tendence can benefit from ShopWindow Dressing workshops by visual-merchandising trainer and successful author, KarinWahl (in Hall 9.2). Meanwhile, marketing experts fromthe Retail Academy will be giving retailers somevaluable tips about the strategic presentation ofgoods and the implementation of retail trends toencourage everyday sales (August 31, 10am, Hall 9.2.)

Above: Scene from Shaun Bloodworth’s The Putter(which can be viewed on www.ernestwright.co.uk)

l UK bakeware manufacturer Utensa has appointed twonew agents: Alan Dunwoody for Scotland and Martin Cauntcovering East Anglia, both with a wealth of experience. l Dartington Crystal has appointed Mary Martin as areasales manager for South West England and Wales. With astrong knowledge of the product sector and the territory,Mary joins Dartington after career experience that includesWaterford-Wedgwood, Rogaska Crystal, Royal Scott andHalcyon Days. Mary takes over the area from Liz Leader whohas been appointed UK sales manager at Dartington.

l Fiskars has appointed KarlMillergill (pictured) as sales director forits UK business. Karl joins Fiskars fromBloom Baby where he has held theposition of country manager since2011, Karl reports to Fiskars regionaldirector for South-West Europe, John

Grayson, and is based at the company's Birmingham office.Karl’s housewares experience includes roles at Curver, Keter and Pyrex.l Spark Housewares, exclusive UK distributors of Italianbrands, Guardini bakeware and Omada Design acrylichousewares, has completed the next stage in its developmentwith the appointment of four nationwide agents to supportthe independent trade. For the North, John Taylor; Midlands,John Shelton; South-East, Tom Turner, and South-West,Wayne Woodger. Spark’s Andrew Brooks said: “This is a reallystrong team with decades of experience.”l Isabel Martinson is stepping down as chief executive ofThe Giftware Association after nearly 15 years. She isleaving due to family reasons and comments: “The gift andhome industry must surely be one of the friendliest of all UKindustries and I shall very much miss seeing everyone at thetrade fairs and other events.”

PEOPLE

New Rainy Day Trust partnersTaylors Eye Witness and What More have signedup as partners of the Trust. “We have been awarefor quite some time of the extremely good workthat the Rainy Day Trust does for people in ourindustry who have had a bit of bad luck or illhealth,” said Taylors Eye Witness director AlastairFisher. “And it seemed like the least we could dowas to step up and support the Trust’s work.”What More director Tony Grimshaw states:

“Becoming a Rainy Day Trust partner is a way ofreturning a little bit of support to the industrythat has done so much for us.“ He describes thecharity as: “the industry support mechanism,much needed by many who have put so much inand got not so much out of it. We at What Moreare privileged and proud to be a partner”.


Below: Terraillon’s NutriTab.

PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:54 Page 12

For 2015, Whitford offers more new eye- catching ways to set your cookware,

bakeware and small electrics apart.Whitford has developed many new co-

lours, textures and combinations of decora-tive ideas to help you grab the consumer’s eye at point-of-sale.

We offer these options in our wide range of nonstick coatings, including Eterna®,

Eclipse®, Excalibur®, QuanTanium®, Fusion® and Xylan®. And, of course, similar colours and textures are available in our exterior coatings.

For more information, please contact your Whitford representative or Whitford directly at [email protected].

Visit Whitford at Exclusively Housewares, London, 9th–10th June, stand 423.

More new colours...more new textures...all from Whitford!

Inspired by nature’s beauty...

Where good ideas come to the surface...

whitfordww.com © Whitford 2015

18_HW_May June 2015 15/05/2015 11:53 Page 1


l Cookshop card stockists will be joining thethrong of buyers at the seventh PG Live show.Dedicated to greeting cards, the trade fair opensits doors at the slightly later timeline of June 2-3at London's Business Design Centre. The showspans major publishers and start-up designers,ensuring something new and different for allmanner of card buyers.l Magisso’s Cool-ID Tumbler has won a RedDot Design Award. The tumbler is activated by aminute’s soaking in water and its ceramic surfacecan be personalised with chalk.l Aga Cookshop and Divertimenti haveboth launched new website. The Divertimentisite includes videos embedded in the productpages and boasts a new mobile-friendlyresponsive design with vastly improved searchengine functionality. It also has a new eVouchersystem whereby consumers can choose avoucher template design and send it directly tothe recipient or print it out.l Autumn Fair has teamed up with VirginMedia Business’ new initiative, Pitch to Rich,encouraging its customers to pitch a business idea to a panel of judges, includingRichard Branson. l Emma Bridgewater celebrated the recentarrival of the royal baby, Charlotte, with acommemorative mug, as well as offeringconsumers a similar design for personalisationwith the names of their own new arrivals.l Gimi introduces a touch of comic stripglamour with its new Valentina Senso shoppingtrolley and Valentina Mistero ironing board atExclusively Housewares. The Italian branddescribes Valentina as ‘one of the most famous comic-strip women in the world’ – shefirst appeared in 1965, created by artist, Guido Crepax.

l Whitfordreveals its newrange of ‘natureinspired’ coloursand spatterpatterns acrossnon-stick coatings(pictured) atExclusivelyHousewares,continuing the

trend for decorative effects on cookware andbakeware. Colours include Sun-Washed Sand,Marine Blue and Cherry Wood.l Seminars and unique networkingopportunities will add to the ‘dynamic shoppingand sourcing experience’ at the summer2015 edition of NY NOW, from August 15 -19 atNew York’s Jacob K Javits Convention Centre.l FreeForm (from Tradestock) has won aPromotional Gift Award 2015. Tradestock md,Keith Nye, reflects: “It is an ideal choice for thepromotional gift market, offering a large surfaceon which to print logos and messages.”l Raymond Blanc recently opened Dunelm’sstylish new 45,000 square foot store inBrislington. Bristol.l Social media is playing an increasinglyimportant role for shoppers, with over a quarter(26%) following retailers on social media, saysnew research by analysts Future Thinking. Thebiggest group of users following brands onsocial media are under 35s (60%), followedclosely by families (59%) and women (51%).

NEWS IN BRIEF

TOP STORY

Demise of the Littlewoods catalogueShop Direct is to stop printing the Littlewoods catalogues, stating that online now accounts for more than 90%of its sales. The company sent out 300,000 versions of the last catalogue, down from 5 million five years ago and25 million a year in its heyday.

The Littlewoods catalogue (which includes kitchenware among its many sections) has been around for over 80years. Shop Direct will continue to send customers a short brochure showcasing its leading products. * See Tony’s Take on page 57, where Tony argues that catalogues continue to be part of a healthy retail offering.

Tefal partners withL’atelier des Chefs Tefal is equipping the UK mobileevents of Europe’s largest CookerySchool, the L’atelier des Chef, with itsExcellence in Housewares Awardwinning Ingenio cookware. TefalIngenio is the official cookware partnerat all of the Cookery School’s mobileevents for 2015.Jennika Kalliala, senior product

manager for high-end cookware atGroupe SEB said that the partnershipwill, “considerably increase the exposureof this innovative cookware rangethrough a large number of high profile events”.

News

Housewaresbrands nurtureculinary talentHousewares brands are encouraging the chefsof the future through various initiatives,including the Teflon Diamond Standards Awards2015. The final for these awards was heldrecently at the Waitrose Cookery School inNorth London; 11 aspiring chefs aged 16-19competed for the prize of a three-yearSpecialised Chefs Scholarship managed and delivered by the RoyalAcademy of Culinary Arts and Bournemouth & Poole College. A panel ofelite professional chefs judged the competition.

Wilbert Broeksmit, Teflon non-stick coatings business manager EMEA commented: “Teflon non-stick coatingsand our fellow sponsors Europasonic, NoStik, Sitram and Wham strongly believe the awards to be ameaningful way to recognise and reward excellence and a positive way to encourage and attract highachieving young people into the catering industry.”

Meanwhile, Villeroy & Boch has taken the winners of the Young Master Chef of the Year, the British CulinaryFederation Young Chef of the Year, the Craft Guild of Chefs Graduate Award Achievers, Hotelympia Hot Talent and the Acorn Scholar of the Year for a 2-day study tour of Villeroy & Boch’s home in Luxembourg and Germany. An annual occasion, this year’s trip included a visit to the Villeroy & Boch production anddecoration centres.

Global gets chefs talkingGlobal Knives UK sponsored its first event as partners of the Chef's Forum at the Parlour restaurant in London on May 18. The Chef's Forum is a free event and enables chefs, colleges, distributors and the media to network and see demonstrations. Andrew Jones and Armand Sablon from the Roux Scholarshipdemonstrated their knife skills using Global.* Global's latest online video from its Global Roux project (in celebration of Global's 30th anniversary) featuresthe knife skills of Roux Scholar, Paul O'Neill (see www.global-roux2015.co.uk).

Above: Judges with 17 year-old JamesGanderton, winner of the Teflon DiamondStandards Awards.

Above: Tefal’s Ingenio in use at L’atelier des Chefs’ events.

PH NEWS 7-9-11-15-17-19_5/7/8-9/13/15/16-17/19/20 24/05/2015 15:54 Page 14

OVEN MICROWAVE

FREEZER DISHWASHER

‘Highly Commended’ - Kitchenware Innovation Award

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Each of the 7 different shapes and sizes utilise a unique ‘steam vent’, allowing it to go in the:

Specialists in House and Kitchenware

The days of poor quality microwave cooking are over! JWP now presents good2heat, a contemporary microwave only range of products that will put an end to your tired, old microwave cookware and allow anyone, regardless of culinary skill, to create a wide variety of meals in minutes.

(MICRO) WAVE GOODBYE TO TIME CONSUMING COOKING!

Brand new products include:

Egg Poacher, 2 Egg Omelette Maker,

Bacon Crisper, Potato Baker, Steamer,1.5 ltr Jug, Saucepans

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Come and say hello at the Exclusively Housewares Show 2015 - Stand 156

Call us now on: 01254 503780 or email: [email protected] www.jwpltd.co.uk

FROMNEW

20_HW_May June 2015 15/05/2015 11:54 Page 1


News and Views

BHETA’s second Meet The Buyer daywith the John Lewis Partnership hasbeen hailed a success. The recentevent (held in Victoria, London)involved over 40 suppliers, with some85 appointments (of around 20minutes) taking place with over 10 buyers.

Peter Battersby of Charles Viancincommented: “As a direct result of themeeting, we have now been listed inall 43 outlets, with an initial order fornext month. I have never known sucha speedy selection process for a majorgroup. Interestingly, although thebuyers had briefly seen our stands atFrankfurt and Chicago, it was not untilthe BHETA Meet The Buyer event thatthey were fully able to appreciate theproduct features and benefits.”

BHETA’s home enhancement sector director, Will Jones reflected, “John Lewis is probably the most wellknown and respected department store retailer in the UK and is recognised for choice, style, quality andexcellent customer service. This was therefore a very important opportunity for new and existing JohnLewis suppliers and it’s fantastic that it went so well.”

BHETA’s repeat Meet the Buyer day with The Range welcomed new and existing The Range supplierson May 20. BHETA members showed buyers innovative and niche product development, promotionalactivity, packaging and point of sale aimed at delivering high volume sales at competitive prices, as wellas exciting propositions to complement existing product ranges. The Range’s ethos is to present mid-price home, leisure and garden products, with over 65,000 products across 16 departmentsincluding Homewares.

More Meet the Buyer connections

Inset: View of John Lewis’ York branch.

Introducing a unique system to keep produce fresh longer...

PROLONGS THE LIFE OF PRODUCE

WASTE LESS.

SAVE MORE.

To see these and many more new products visit OXO on stand 215.

Launching at Exclusively Housewares 2015.

Thoughtfully Yours. Telephone: 0114 242 0405Email: [email protected] www.oxouk.com

Five new names for BHETAFive new housewares and homewarescompanies have joined BHETA, includingDualit, renowned for domestic andcatering products including toasters,kettles, coffee machines, juicers and grills.It is joined by candle, gift and accessoriescompany Xystos and Easy-Do, whichmanufactures specialist householdcleaning solutions, including washing-up,bathroom, cooker and hob cleaners. NewBHETA recruit, Euro Tins suppliesinnovatively designed baking accessories,while Harewood International suppliesgeneral housewares and hardwareincluding storage items.

Commenting on the membership boost,BHETA’s home enhancement sectordirector, Will Jones said, “From big brandsto start-ups and niche specialists BHETA isable to help the widest possible range ofhousewares companies find new andprofitable routes to market.” He added: “It’salso great to see that the launch ofExclusively Electrical has stimulatedinterest from small electrical suppliers.” (See Progressive Electrical magazine).

21 BHETA March-April 2015_23 21/05/2015 11:44 Page 2

22_HW_May June 2015 15/05/2015 11:55 Page 1

CHA News AND VIEWS

CHA superstars at bira AwardsEddingtons was crowned bira direct Supplier of the Year Award 2015 - Cookshop,Housewares, Tabletop & Gift at the bira Awards, following the bira High StreetConference on May 13 (see pages 24-25). CHA member comments praised Eddingtons’“great service with prompt delivery,” and, “friendly and well informed staff.” Horwoodand Dexam were runners-up for the supplier award.

Beam Group won the bira direct prize for Best Growth in the CHA and sector, with a43% increase in turnover. Runners up for the Best Growth were Brabantia, Creative Tops

and Parlane International. Brabantia scooped the bira direct Best Marketing in

2014 Award for the CHA and gift sector, praised forits support of independents with “genuine discountson products that sell well,” and its “clear and concise”campaigns. Runners up were Metaltex and Dexam.l Tudor Morris of the New Malden basedindependent department store chain andhousewares stockist, Tudor Williams won the biraLocal Hero award. Tudor has raised over £28,500 forlocal cancer charity, Momentum, including asponsored cross channel swim. Tudor’s prizeincluded a donation of £1,000 for Momentum.Left: Matt Innes, general manager of Beam receives the Best Growth award from bira’sSteve Ackers (right) and bira Awards host, comedian Tony Hawks.


Banking on servicebira bank, the UK’s only trade associationbank, enjoyed its first £1million month oflending for 2015 in March. The datecoincides with its first ever £1millionlending exactly one year ago in 2014.Celebrating its 60th anniversary this year,the bank aims to surpass its annual recordof turnover set last year.

John Collins, md of bira bank said: “2014set the bar high for the bank with moremembers turning to us to help grow boththeir businesses, as well as personal lending,delivering a record year and setting anambitious target for 2015.”

Oxford Summer SchoolcelebrationThe Oxford Summer School (a subsidiaryof bira) recently celebrated 85 years ofdelivering management training to morethan 18,000 retailers. Key supporters ofthe school and guests from across theretail sector gathered at Peter Jones inSloane Square to mark the achievement.

Andy Street, md of John LewisPartnership was the guest speaker at theevent, and acknowledged the role thatthe Oxford Summer School plays inidentifying and nurturing future talentacross the retail industry. Partners fromJohn Lewis have attended the schoolevery year since it began.

Former delegate, Lisa Wedlock fromDixons Carphone (who completed theAcademy school in 2012) spoke of theconfidence, knowledge and commercialinsight she gained. Meanwhile, DominicPrendergast, md of the School, reflected:“The success and longevity of the OxfordSummer School has been sustained by itsability to continuously evolve, ensuringthat it reflects the ever-present changesand trends which shape our sector.”

For more information (includingscholarships funded by retailTRUST)contact Neil [email protected].

I am just back from an inspiring

couple of days at the bira national

conference, where retailers heard

from some fantastic speakers,

including Andrew MacMillan who

spent over 20 years working at the

John Lewis Partnership (see pages

24-25). Andrew’s area of expertise

is customer service, for which John

Lewis is of course renowned. He

was inspirational in his speech,

which showed how great

customer experience comes from

employees who truly feel part of

the business. Empowered and

enthusiastic members of staff, who

are engaged in the business,

naturally deliver customer service

that enhances customer

experience, and improves trade. This ethos is something to which we can all aspire in our

own businesses. In difficult and changing retail times, we are all looking to implement ideas

that will set us apart from the competition.

We also heard from Mary Portas, who was very impressed with the work that bira is

currently carrying out, driving for changes to business rates for the independent retailer. She

reinforced the fact that one of the biggest challenges to the High Street is the increase in large

stores out of town. She called for change to out of town planning and car park charges, which

are having such a negative impact on our High Street.

I am always impressed at how much work goes on behind the scenes, to make the

conference interesting and useful for retail members, and suppliers. We are all so busy in our

day to day lives running our businesses, that we really do have to justify the time and expense

of attending, but I have to say that the conference this year certainly did deliver. It was also

great to meet new and existing suppliers, and revisit all the services that bira has to offer.

Many congratulations too, to all the deserved winners of the retail and supplier awards.

An inspiring ethos

Joan Woulfe chairman, CHA

Above: New CHA chairman, JoanWoulfe, md of Cooking Marvellousand The Marvellous Group, withdaughter, Katie Smith at the bira HighStreet Conference (see page 24-25).

Join the Irish road tripCHA members are invited to sign up forbira’s 2015 Retail Study Tour to Dublin(October 11-16). Delegates will beimmersed in the world of retailing, whilethere will also be ample opportunity to seesome of Ireland’s best attractions, and shareexperiences and insights with fellowindependent retailers. Seewww.bira.co.uk/irishtour.Above: Dublin’s retail highlights include Ireland’sinaugural gia winner, long established independentcookshop and giftware retailer, Stock Design.

23_Layout 1 26/05/2015 09:58 Page 2


Joan Woulfe, md of Cooking Marvellous, was officially elected as new CHA chairman at the biraHigh Street Conference (May 13, Chesford Grange, Warwickshire). Joan also delivered theconference’s annual retailer address, along with her daughter (and fellow director of TheMarvellous Group), Katie Smith.

The mother and daughter team impressed delegates with their honest account ofphenomenal retail growth. Joan took over a hardware shop on 2002, with no previous retailexperience (and no knowledge of DIY). She then sold up and bought an existing cookshop inShrewsbury in 2005, starting online sales in 2007, with one person in the basement processing 10orders a day. The pair described the subsequent opening of a dedicated warehouse and officesas “a leap of faith.”

Having first negotiated her “percentage of the day’s takings” wages as a nine-year old Saturdayhelper, Katie joined the business full-time in 2011, and founded Tastes Marvellous after aconversation with a Thai lady who loved British teabags. The business ships typically British foodaround the world, and complements Cooking Marvellous’ ‘cooking kits’ (which comprisecookware and ingredients). Some 70% of The Marvellous Group’s business is now overseas trade -recognised by a Queen’s Award for Enterprise last year (and Joan and Katie’s proud visit to thePalace). The retailer uses multiple online channels in addition to its sites (in various languages,including Japanese).

Joan and Katie talked about the value of their weekly Growth Days, when, for a period of fouryears, they “used to shut the door to our warehouse,” abandon any day-to-day business, andspend an entire Wednesday morning focusing on ways to develop the business. Joan describesGrowth Days as “the single biggest thing that helped our growth”. The Marvellous Groupanticipates having a turnover of £3.5M this year.

Joan told delegates that she never sells below full margin, as customers are “more than happyto pay for a service” and that she charges post and packing that genuinely reflects costs. Shepraised the benefits of her bira membership since 2002, as well as help from UKTI in developingher overseas trade. Joan also admits that she keeps stock tight, preferring to order on a “just intime basis, up to three times a week from key suppliers.”

Joan sings praisesof ‘Growth Days’

Wholesale expansionDavid Hibbert, joint md of DIY andhousewares wholesaler, Stax toldconference delegates that he islaunching a mobile responsive website,recognising that 11% of business is nowplaced online by his retailer customers,while also opening a sixth branch (inGlasgow). Stax has invested in its owndelivery fleet, and has 20 salesrepresentatives to aid customers. Davidstated: “We believe there is a trend forshoppers to return to more local shops.”

Action for business rate reformAt the bira High Street Conference, bira ceo, AlanHawkins revealed the association’s ten-pointplan to reform controversial business rates forretailers. The plan was described as “brilliant” byhigh street campaigner, Mary Portas. The planincludes new research exposing how smallshops are severely disadvantaged from thevaluation system onwards (and penalised withrateable values on average twice those of theirbigger competitors).

The association argues for sweeping changesto the system, removing 80% of shops frompaying business rates due to a permanentthreshold for exemption. The plan also calls forthe extension of rate relief for new occupiers ofempty shops from 50% to 100% for a year tostimulate start-ups and create new jobs.Moreover, it calls for the removal of the RetailPrice Index as a mechanism for increasing rateson an annual basis.

Alan emphasises that, “the uniform businessrate introduced in 1990 has put bricks andmortar retail at a disadvantage whencompared to other forms of retail.” Hehighlights: “These taxes are causing the highstreet, particularly independent retailers, tocarry an unfair tax burden which is a majorcontribution to the problems on the highstreet.” The association will be making its casedirectly to government as part of the businessrates review currently underway.l Newly elected president, Cliff Elliott (co-ownerof housewares stockist, Crossy’s, Esher) assureddelegates that bira is fighting to tackle “the threePs: Parking, Planning and Property taxes.” Above: Alan Hawkins, bira ceo at the conference.

The culture of caring“We live in an increasingly impersonal world, butthere is still a basic need to recognise people ashuman beings,” stated former John Lewis partner,retail consultant, Andrew McMillan at the bira HighStreet conference. Positive engagement withcustomers has a “much more powerful effect nowthan eight years ago when it was more common,”said Andrew, telling independent retailers andsuppliers that this could be “the biggest weapon inyour armoury.”

Andrew spent eight years dedicated to improvingcustomer service at John Lewis. His presentationlooked at the “philosophy of customer experience”,and Andrew swiftly highlighted the differencebetween “service” and “experience” by using theexamples of McDonalds (consistent service) andVirgin (which has built its brand on its differentiatedcustomer experience). In an ideal scenario, “theexperience delivered by staff is so consistently good that staff becomethe brand.”

Andrew talked about an “inside out philosophy,” where those within an organisation “care foreach other first,” hence the first focus of a business should be its staff experience. He highlightedprinciples set down in 1926 by John Lewis stating that first and foremost, the department store“must be a great place to work” (with customer care following on from that).

Talking about developing a “culture,” Andrew emphasised that: “you can’t do a customerexperience training.” He revealed that one strategy during his time at John Lewis was to share“legendary service stories” in internal communications between branches to recognise and“encourage random acts of kindness.”

Above: Andrew McMillan at the biraHigh Street Conference.

24-25_Layout 1 21/05/2015 13:09 Page 1

CHA News AND VIEWS


Paul hands over the reignsPaul Woolley retired from his role as md of biradirect at the bira High Street Conference, after17 years at the association (eight as md). Theconference and bira awards evening includedtributes to Paul and his achievements ingrowing the buying group (from bira ceo AlanHawkins, Kitchen Kapers’ Caroline Gordon andT&G’s Patrick Gardner).

During the conference, Paul literally handedover the reins, with a bira direct label on themto his successor, Jeff Moody. Jeff has workedalongside Paul as managing director designatesince October 2014.

Paul reflected: “It has been a genuine pleasureand honour to serve the bira retail membersduring my time with the association andequally great to strike up relationships with somany of the industry’s top suppliers.” Headded: “It has also been a fantastic experiencewatching and working with a business whoseturnover has increased from a few million backin 1998, when I joined bira direct, to over £25M,which is what we turnover now.”

Jeff Moody commented: “While Paul’s are bigshoes to fill I am confident that we will continuethe fantastic work of bira direct, bringing ourretailers the best suppliers and products as wellas giving the suppliers exclusive access to theindependent retail market.”

l In his first presentation as md of bira direct,Jeff highlighted strategies for the growth of biradirect, including increasing the numbers ofsuppliers used by each member (currently justfive out of 190 suppliers) and encouraging morebira members to use bira direct (now 33%).l Paul Woolley is set to return to bira in Augustfor two days a week, visiting retail members toexplain the benefits of bira’s services. Seewww.biradirect.co.uk l Fire Safety Services (UK) is the latest biraapproved service provider (and was amongexhibitors at the Circus themed Expo at the biraconference). Members can now access supportto assist in compliance with regulatoryrequirements in the UK.

Above: Paul Woolley (right) and Jeff Moody (second left) bothpresented the bira Direct Supplier of the Year award to Eddington’sAgata Eckert (page 23).

Retail guru, Mary Portas showed her passion for independent retailers and high streetcommunities at the bira High Street conference, where she was interviewed on stage byconference host, Alexis Conran (from BBC TV’s The Real Hustle).

Like fellow conference speaker, Andrew McMillan, Mary also recognised the “personalconnections” forged by retailers and consumers, highlighting that going out shopping is notmerely a means to an end, “it’s also a social experience.” She observed that forgetting “to invest in people” is one reason why the shops she encounters fail, as well as not looking at their competitors.

Mary also confessed that when it comes to her TV work in reviving ailing high streetindependents, “Everyone thinks it’s about the business, but it’s not, it’s about the people.” Shenoted that often, independent retailers “feel very alone.” However, Mary acknowledged that, “If thefootfall is not there, that’s a tough one,” emphasising: “that’s why I fought for the high street.” Shealso highlighted the devastating effect of big out of town supermarkets, but observed that,“people are starting to want to buy locally and more often,” (as the increase in supermarkets’ small‘local’ branches prove).

Mary also referred to a symbiotic relationship” between staff and product, and stated that, whengoing into a shop: “You’ll instantly see if something’s tired and unloved.” When shopping for foodor homewares on the high street, Mary stated: “I want to go into a shop that feels confident,” butadded that, “a lot of shops forget” that they need to inspire confidence.

There is a vital need for town teams towork effectively with councils, Mary stated,elaborating: “The most important thing weshould do is put all the learnings of townteams online” (as a resource to share),showing “what works and what hasn’t.”Mary cited an example of a “massive uplift”in town footfall when a council liftedSaturday morning parking fees, as well as asuccessful strategy of buying property forsale and renting it at discounted rents tocommunity-building independent retailers.

Mary cited Apple’s continuedinvestment in stores as proof that, despiteonline sales, there will always be a place foran in-store experience. However, she alsoemphasised: “We can’t have a nostalgicview of our high street.”Above: Mary Portas in conversation at the bira High StreetConference.Right: Mary with Tom Carter and Alison Hobbs of PottersCookshop at the conference.

Shopping is personal,says Mary

24-25_Layout 1 21/05/2015 13:09 Page 2

Food for thought

Lords of Notting Hill is rebranding its stores (and

website) as Lords, starting with the opening of

its new boutique style shop in London’s St Johns

Wood in early June (with a built-in kitchen and

stunning tableware area). The independent

group’s other five “fantastic locations” include the

recently acquired Hampstead store, which will

be re-branded this summer, and Poores of

Chorleywood (half housewares and half DIY),

which will be re-branded at the end of the year,

reports Rachna Dewan, director of product.

Rachna explains: “Prices are so easily

accessible now - people are comparing prices on

their smart phones while they are in the store, so

independent retailers are always battling against

this challenge. Multiples can pass on their

purchasing power to their customers and their

reputation is at the forefront of people’s mind.

So how do we bring ourselves to the

forefront of consumers’ minds? We have been

doing a lot of work around our brand, asking

how our customers perceive us. The name, Lords

of Notting Hill doesn’t necessarily resonate with

our customers as we expand in different

locations, so we are returning to the name ‘Lords’,

with a new strapline, ‘At Home with Quality’. To

complement this, we have a strong marketing

campaign which includes advertising in local

tube stations and local magazines. We also

support our local communities (for example, with

raffle prize donations to schools and fairs) and we

have a budget devoted to local charities – for

example, last year we sponsored a charity

evening at the opera at Holland Park.

In keeping with our brand identity, our

merchandising is of a consistently high quality

across stores - always current, with fresh interest.

If people do you the honour of coming into

your store, the least you can do is provide a

great experience. We pride ourselves on being

customer focused and we offer local delivery. For

example, we will build, deliver and set up a

barbecue. We also tailor our offering to the

needs of the local community (80% core and

20% localised).”

How are independent cookshops fighting for their place on the highstreet? PH talks to four retailers that have worked on their brand and

looks in order to meet the challenges of ‘bricks and mortar’ retailing.

Geared up for giftingThe 11 year-old Abbotts Cookshop (on one of Sheffield’s arterial roads) re-branded as The GiftedCook towards the end of May. Partner Peter Jackson explains how this strategy intends to combatloss of sales of cookshop lines (such as knives) to the internet:“Gifts tend to be a last minute purchase and people often want to see something and pick it up,

rather than buy online. They don’t always see cookware as something to give, butwe think we will encourage more sales by displaying products in a gift

environment. So, we have refurbished, replacing old metal racking and slatwalls with ‘crafty’ wood and bespoke ‘A’ frame shelving, as well as a Coriankitchen worktop with a hanging rack above it.We now display popular gifts (such as Japanese style cast iron teapots,

insulated cafetieres, olive wood pestle and mortars and Renault ceramics(from ICTC) in the front area of the shop for customers to browse as theycome in, with some giftwrap and greeting cards. More ‘hardcore’cookshop (such as cookware) is now in the middle of the shop, withbakeware at the back.

We are becoming 30-40% more gift-orientated with our stock (sourcingfrom Harrogate Gift Fair as well as Exclusively Housewares), although it

needs to be something to do with the kitchen.”


Advertising and community focus

Above: View of Lords of Notting Hill inHolland Park (which opened in 2013) –

the store will be rebranded as Lords.Below: Advertisement appearing in StJohns Wood tube station for the new

shop opening in June.Bottom: Good gift: cast iron teapot (by

Beka, from ICTC).

‘Brand’ new acts

26-27_Grid 21/05/2015 11:57 Page 1

Food for thought


Kim Foster took over independent cookshop,

Copperfields of Whitstable in February 2014, and

runs the shop with his daughter, Gemma. An

estate agent for over 40 years (regularly dealing

with rent reviews) and Chamber of Commerce

member, Kim had campaigned to Save

Whitstable Shops from multiples who wanted to

open in the town (which would have pushed up

rents). By joining the retailers he campaigned for,

Kim was keen to develop Copperfields’ potential

and has just won industry recognition by

scooping the Best Independent Cookshop title in

the recent Housewares Innovation Awards.

Kim reflects:

“It is hard to single out the biggest

challenges for independent housewares retailers

like us. Besides getting the right product margins,

buying the right products and having suppliers

work with you (with promotions and marketing

support), the big challenges are high rents and

business rates, the economy and competition

from the likes of garden

centres, Curry’s and other

multiples who are

increasingly moving into

housewares and have the

buying power to do loss

leaders and exclusives.

However, as an

independent, we can

react to the market more

quickly, for example,

devising a promotion at

the start of a week and

publicising it instantly via social media. We are

selling on our personal service (rather than just

price) and so if our customers have any problems,

or issues with how to use something, they need

to know that they can come back and talk to us.

From talking to customers in the shop to our

social media presence to advertising, we have

spent our first year or so in the business building

Copperfields as a brand

rather than just a name. As a

specialist cookshop with

some gifts, our brand stands

for advice, honesty and

customer care.

I designed our

Copperfields’ logo and our

new colour scheme runs

through our advertising and

around the shop on our

fixtures and fittings and pricing material. The

shop now looks contemporary, with a lot of

investment in fixtures and fittings. We are going

to extend and build a restaurant and

demonstration area (linking what we sell to

what is being cooked). This will make us more of

a destination, providing locals and tourists with

more reason to come in.”

Switched on to trendsLyanna Field (an ex-Asda buyer) and her brother-in-law

Thomas Chan opened Cook Central in St Andrews in

March 2014, in the former Pots and Pans cookshop site.

They have given the shop a completely new look and

are going “from strength to strength,” reports Lyanna.

She states:

“Our vision is about creating an amazing experience

for our customers. We’ve opened up the shop, and

have a bright modern look with glass shelving around

the sides. We use cubes and furniture from Ikea and

Next for in-store and window display, creating a

homely lifestyle look.

A big challenge is keeping up with new cooking

trends, particularly what is being used on TV, as every

week we get asked for something different! We need

to be kept informed ahead of time as to the new

products being used on cookery shows instead of

when a customer comes through the door. We feel

this is a weak area from a supplier point of view as if

we were informed we could really get behind

promoting these products in the shop, it would create

a seamless flow from manufacturer through to supplier,

media, retailer and customer.

We have to try and accommodate as many

customer needs as we can in a limited space, but we

always give the option of ordering something in, and

we are getting a reputation for this (particularly as

there are a lot of older people here who don’t access

the internet.)

We need to keep customers interested and curious

to come in, so we change windows regularly and have

a trend driven table as you walk in the shop.

We have an amazing pool of reps and we appreciate

their honesty and knowledge on what works and we

have built up a great relationship with them all.”

Left: Interior view of Cook Central.

Building trust with professional brandingLeft: One of Copperfields ofWhitstable’s advertisements.

26-27_Grid 21/05/2015 11:57 Page 2

Face to face

In 2012, T&G’s Patrick Gardner was bestowed

with the Honorary Achievement Award at the

PH/CHA Excellence in Housewares Awards, in

recognition to his contribution to the industry.

However, Patrick reflects that: “40 years ago, there

was no housewares industry!” He links the start

of the trade to the first Housewares magazine

(co-founded by PH’s Patrick Wade) in 1983, as

well as the original Exclusively Housewares show.

In the mid 1970s, Patrick was a sales agent for

the south east, with “a good portfolio, which

included Le Creuset and Sari Fabrics.” However,

he was keen to introduce some products to sell

directly, as “I was not always paid on time and

needed cash for my petrol and expenses.”

Patrick’s first idea was 70s classic, the fondue set,

but on visiting a wholesale buyers’ fair with

fellow agent, Reg Theobald, the pair came away

with a batch of trendy denim bags. Having

dabbled with fashion accessories, Patrick and

Reg recognised the potential for gift-able

woodware for the kitchen. They headed off to

Portugal to buy from a woodware factory,

formed Theobald & Gardner Ltd in September

1975, and showed at the first ever Spring Fair

Birmingham in 1976. Patrick reflects: “Consumers

were driving the market, and kitchen gifts were

appealing because they were useful, bearing in

mind that there was a recession in the late 70s.”

Meanwhile, cookery writer, Elizabeth David was

revitalising the art of home cooking, and

creating, “the market for Mediterranean food and

the products needed for it,” Patrick notes, adding

that many gift shops evolved into cookshops.

By 1979, Patrick had parted company with his

partner Reg, but retained both initials in the

company name to form T&G Woodware Ltd.

Patrick looks back at those early sourcing trips

with fondness: “It was a lot of fun and I got to do

things that a tourist would not, particularly in

Portugal – there are not many wine cellars in the

Bairrada district that I haven’t been down into!”

The need for wooden spoons and chopping

boards took him to the cooperative cottage

industry in Slovenia: “I would drink vodka at 10 in

the morning on the farms that made woodware

because this was the tradition!” A lot of Patrick’s

T&G celebrates its 40th anniversary thisyear, so PH headed to Bristol to chat to

founder and md, Patrick Gardner about thecompany’s evolution and Patrick’s journey

through four decades in housewares.

Mills milestonesl T&G launched its first mills in 1989, and acquired the licence for the outstanding DanishCrushGrind mechanism (with near exclusivity for the UK) in 1996. The company launched its firstspice mill in 1997.l Delia Smith has long been a CrushGrind fan, and ordered 100 mills from T&G for her brasserieat Norwich City back in 2000. Patrick looks back: “When Delia was launching her bakeware atSpring Fair a couple of years ago, she stopped dead at our stand, having spotted CrushGrind mills,and asked us to develop a mill for her deliaonline brand.” In her deliaonline video on seasoning,the celebrity chef describes CrushGrind as “a step forward for mankind.”l The most recent of many accolades for T&G mills is a Gift of the Year 2015 for the CrushGrindOptic mill. The company has announced that all of its mills (not just CrushGrind) will haveceramic mechanisms. (For more on mills, see The Cookshop Training Source Book, published byPH with this issue).


Below: T&G was the first woodware seller toproduce a catalogue (in 1977). At this point, it was

clear to many that Patrick’s days as an agent forother brands were numbered – his immediate path

was in developing a wide range of woodware tomeet growing consumer demand.

Above: A selection of T&G mills.

Branch lines

28-29 Face to face T&G_Grid 20/05/2015 16:58 Page 1

Face to face


enjoyment came from “the

creative side” of working with

different woodware makers:

“asking them to make new

designs, and going through the

learning curve” involved with new

manufacturing methods and the use of

different types of wood. “There is very

little that we don’t design – we don’t

buy off the shelf,” Patrick emphasises,

highlighting T&G’s new FSC slotted

spatula with crafted rounded edges. T&G

is also responsible for naming Hevea

wood (part of the wood’s Latin name) – it

had been introduced to the market as

‘Tropical Beech’.

From wooden to acrylic mills, T&G

progressed into new substrates for its

products, including marble boards and cork

mats by the late 1980s (see Patrick’s

favourites breakout). ‘Spot on’ was the

company’s first foray into ceramics and,

Patrick acknowledges, “sold so well that we

couldn’t get enough of it, and it got ripped

off!” Since then, the Street Party range “did

phenomenally well, timed with the Jubilee

and Olympics” (its woolly tea cosies were

even sold as bobble hats in Piccadilly’s Cool

Britannia shop!) Pride of Place has been a

sure-fire hit, cementing T&G’s place on

kitchen tables and worktops with far more than

wood. Hence, T&G dropped the ‘Woodware’ part

of its company title and recently launched a

clearer logo to make it

easier for TV viewers to

spot (and then Google)

T&G products.

Naturally though, its woodware

ranges do continue to evolve, as the

company’s recent collaboration

with designer, Sophie Conran

exemplifies.

When it comes to the changes in

housewares, Patrick notes that, “retailers are

now spoilt for choice,” but that appreciation

for durable, well designed products has

risen: “Quality is not so difficult to sell these

days.” He regrets the loss of so many

independent cookshops as the industry has

consolidated in recent years. However, Patrick

loves the fact that, “We are a small industry,

and I know a lot of people,” adding: “I love trade

shows - it is an opportunity to talk to so many

customers, network with other suppliers, and it’s

an ego trip to hear lots of nice comments about

us! We gain a lot more than orders at shows.”

Finally, Patrick admits that his enjoyment for

housewares is as strong as it was 40 years ago, as

the industry emerged from gifting, “although I

enjoy it in different ways – I used to be more

hands-on, while now I leave much to our

very talented design, marketing and sales teams.”

He adds, emphatically: “That does

not mean that I have any

intention of retiring!”

Patrick’s favouritesWhen asked to choose his top products thatepitomise T&G, Patrick selects:• FSC Beech Boards – the same design has beenused on MasterChef since the first series in 1990.T&G has pioneered FSC (Forest StewardshipCertified) wood since the late 90s.• Apollo CrushGrind Mills – T&G’s first stainlesssteel mills, which scooped the Top of the Tableaward in the first PH/CHA Excellence inHousewares Awards in 2000, continue to be popular.• FSC Beech Spoon and Spatula – “Sustainable,classic and so useful: I often think these are takenfor granted when retailers think of theirbestsellers,” says Patrick.• FSC Scimitar Mug Tree and Kitchen TowelHolder – “No-one has made better looking ones!”believes Patrick.• Cork Trays – “Classic, non-slip, easy to clean andnatural insulation for a teapot – our recentprinted cork is very popular, with its retro appeal.”• Pride of Place – “It’s unique and fits into modernor country kitchens. Both cream and green sell equally well.”

Middle: Printed cork mat and FSCBeech Spatula.Above: Patrick Gardner in T&G’s newlyrefurbished showroom in Portishead,Bristol, with the new logo.Inset: Some of T&G’s Pride of Placeceramics, wooden boards, utensils,mug tree and wire-ware.

28-29 Face to face T&G_Grid 20/05/2015 16:58 Page 2


Celebrating 40 years in the Housewares Industry, T&G has some exciting new productsto launch at Exclusively Housewares. New this summer will be the introduction of GiftCrates to the T&G range, perfect for making and giving something special and uniquethis Christmas. Each crate is made from rustic acacia with different text printed on thefront from “jams, preserves and pickles” to “home-made, home grown, home picked”………. there is a crate for everyone. T&GTel: 01275 841841Web: www.tg-woodware.comStand 263

The new Everyday Entertaining range is perfect for a gathering, with iconic vintageshapes and classic cut crystal designs. All items are dishwasher safe, made of highquality BPA free materials and extremely durable. The everyday entertaining rangemeans you can be party ready at a moment’s notice, with cutlery, plates, serving trays,storage bowls, tumblers and even napkin rings! Burton McCallTel: 0116 234 4611/22 E-mail: [email protected] 249

Interior design brand Brabantia,famous for bringing style andfunction to homeware, will beshowcasing its new collection inexciting colourways, with anelement of surprise in the design!Style-up your interior withBrabantia’s Retro Bincollaboration with ‘Queen ofPrints’ Orla Kiely and#LoveNature with its newpartnership with WeForest toplant a tree for every Brabantiarotary dryer sold. Exclusivestocking opportunities will bearranged at the show. BrabantiaTel: 01275 819 119Web: www.brabantia.com Stand 446

OXO has once again embraced its thoughtful design philosophy, launching a series ofinnovative new products that are set to take the show by storm. OXO’s

Cold Brew Coffee Maker taps into the huge trend for cold brewcoffee sweeping across the UK, while the new Greensaver

range will transform the way we store fresh producein the fridge, wasting less and saving more! Plus,

don’t miss our exciting brand new productthat your customers are asking for!

OXO TEL: 0114 242 7295 E-mail: [email protected]

Stand 215

UP Global Sourcing isrecognised for its ability todesign, source, develop andsupply branded products to majorretailers worldwide. This year UP Global Sourcing willbe proudly showcasing its latest range of products, featuringhousewares brands Salter and Russell Hobbs, as well as stylishceramics from Portobello, and the latest in placemats and coaster design,courtesy of Indulje and Inspire. The new Salter Marblestone collection willbe a particular highlight, so be sure to pay a visit and take a look.UP Global SourcingTel: 0161 627 1400Email: [email protected]: www.upgs.comStand 267

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Exclusively Housewares p30-35_Layout 1 24/05/2015 15:56 Page 1


On show at Exclusively Housewares will be the fantastic Snips® storage range.Snips® designs, and produces innovative storage containers offering essentialitems for everyday use; from the Take Away, Ice range and Cake Design to theFresh Savers. Snips® manufacture all items in Italy, believing this is necessary toobtain maximum quality in every aspect of a product.ICTCTel: 01603 488019www.ictc.co.ukStand 438

aerolatte’s® MokaVista™ solves the age old problem of not knowing when yourcoffee has finished brewing. Say goodbye to bitter, over-boiled coffee thanks to theaddition of a simple polycarbonate window on the top of the Moka pot. With a nodto the stylish 1930’s and its aluminium body, the MokaVista™ puts a new spin onstove-top espresso pots. Available in three, six and nine-cup versions. MokaVista™also has a fill line in the boiling chamber to ensure you add the right amount ofwater each and every time. EddingtonsTel: 01488 686572E-mail: [email protected] Web: www.eddingtons.co.uk Stand 319

Le Parfait has been producing traditional glass preserving jars for over 80 years,and with summer just around the corner, Le Parfait Super Preserving Jars areperfect for creating homemade preserves using fresh, seasonal produce.Alternatively, they can be used as charming storage jars for dry foods and areavailable in several sizes ranging from 0.25L to 3.0L to suit all needs. Featuring anair-tight clip top lid and an embossed Le Parfait logo for an elegant finishing touch,these preserving jars are a wonderful addition to any cooking enthusiast’s kitchen. BHL Group Tel: 0113 2016738E-mail: [email protected]: www.bhlgroup.co.ukStand: 104

Tefal continues to experience astonishinggrowth on the back-end of significant

investment in the brand/rejuvenation over the last fiveyears. A driver for this success is the focus on new product

innovation. (Source GFK) The flagship product at this year’s show isIngenio - the unique removable handle Cookware system that promisesthe most versatile cooking experience. Come and see for yourself whyTefal is driving the cookware market and also discover the plethora ofother newness that Tefal brings to the market with Jamie Oliver ranges, allnew Tefal stainless steel (Intuition, Emotion) and much more!Groupe SEB (UK) Tel: 01753 834900E-mail: [email protected]: www.tefal.co.ukStand 264

This year Pyrex continue to showcase their extensive product portfolio at the Exclusively Housewares showin London from 9th – 10th June. The trusted cookware manufacturer will be unveiling their latest range oftop of stove products, plus showcasing a number of celebratory items launched to mark the brand’scentenary. Pyrex’s Gusto, Gusto+, Attraction Induction and Attraction Stainless Steel are new to the UKmarket and have been launched to reflect current consumer cooking trends. Each range has beendeveloped to suit a variety of hobs withproducts suitable for ceramic, gasand induction. Pyrex International CookwareTel: 01564 786 030E-mail: [email protected]: www.pyrexuk.com Stand 444

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The longer dried goods are exposed to air, thefaster they lose their flavour. EVAK’s twin valveairflow system automatically removes the air, so foods stay fresherlonger. It’s simple – just push down, then pull up; no buttons orlevers. Borosilicate glass and stainless steel. Available infour sizes.PHA KitchenessentialsTel: 0151 6512265Web: www.phakitchenessentials.co.uk Stand 128

Prestige is strengthening its SDA offering with the introduction of anextensive collection of appliances punctuated with innovation. Therange features an attractive tea and water kettle with built-in teafilter and a choice of four different water temperatures. Along witha full range of kettles, toasters and coffee makers, Prestige is alsobringing a variance to food preparation with a 2-in-1 Raclette andGrill, plus a 2-in-1 Deep Fryer and Fondue. The range also includesa Jug Blender and a Smoothie-On-The-Go blender too. Completingthe collection is a popcorn maker.Meyer GroupTel: 0151 4828000Web: www.prestige.co.uk Stand 239

Launching at this year’s show is Rome, a new GreenPan cookware collection,suitable for all hobs including induction with heavy gauge aluminium body,lifetime guarantee, Thermolon Marathon ceramic non-stick coating and stay-cool bakelite handles with stainless steel insert. Available in two new

GreenPan colourways – dove grey andcream. This will be alongside additionsto the best-selling Venice collection,

Vita Verde metallic tones and stone effectsand the exciting UK premiere of the two new OXO

GoodGrips cookware collections.GreenPan

Tel: 01483 255842Web: www.green-pan.co.uk

Stand 142

Tower’s Pro range has expanded in 2015 with the launch of ForgedAluminium Ceramic-Coated Cookware. The product line comprises20cm/24cm/28cm frying pans, 28cm sauté pans and 24cm casseroles, all ofwhich feature Tower’s unique Cerastone non-stick technology made up of sixcomposite layers of ceramic-infused stone. Suitable for all hob types includinginduction, this cookware range offers supreme non-stick properties andallows more efficient heat distribution for reduced cooking times. In addition,all items in the range come with a three-year guarantee. RKWTel: 0844 826 9361Web: www.rkwltd.com Stand 402

Forover 35 years Whitefurze has continued to offer new designs in housewares, kitchen andlaundry. Exclusively 2015 will see the launch of a new product portfolio, which includeslaundry bins and baskets, waste disposal lines and kitchen accessories. Cake boxes, non-slip mixing bowls and Seal Tight food storers will also be on show. The stylish Whitefurzeshowcase delivers on both quality and value and is 100% made in the UK.WhitefurzeTel: 024 76 717755Email: [email protected]: www.whitefurze.netStand 450

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Kuhn Rikon has now established a new digital milestone,which enables easier cooking via a free app used on either asmartphone or tablet. Connected by Bluetooth using aspecially developed free app: simply select ingredients, sizeand quantity and the app will calculate cooking times. Pressthe blue button for the cooker to start cooking and it willcommunicate in real time, with your smartphone or tablet,throughout the cooking process. The app will inform you ifthe temperature needs to be adjusted or steam needsreleasing, ensuring every meal is cooked to perfection. Kuhn RikonTel: 01902 458 410E-mail [email protected] Stand 246

Falcon Products invites you to enjoy La Dolce Vita and soak up someclassic Italian style as it presents its expanded pasta collection whichincludes Marcato, a brand of distinction offering an outstanding collectionof pasta machines and accessories. Made in Italy,Marcato displays exceptional quality and inspireddesign, which complements the established WeLove Pasta brand of authenticpasta tools, accessories andgift sets. Falcon Products Te: 01706 224790Stand 420

New from simplehuman – the stylishly redesignedsemi-round sensor bin offers dynamic sensing and aconcealed liner pocket. Dynamic sensing reacts andadapts to your behaviour so it won’t openunexpectedly or close before you’ve finished yourtask - making throwing rubbish away quick, efficient,and hassle-free. The innovative liner pocket keepsliners at your fingertips for a faster liner change. Justslip a refill pack into the liner pocket to dispensefresh liners one at a time — no clumsyperforations or unravelling.simplehuman Te: 01491 875 974E-mail: [email protected]: www.simplehuman.com/ukStand 410

SMART Worldwide presents the New SMART Wireless Scalewith App. The Scale automatically connects to an app, whichboasts 1800 varieties of food showing nine kinds of nutrients,and accurately measures any weight in liquid, powder orgranule form to gram levels. Precisely measures the capacityof liquids, powders and other units to the nearest ml, ct, cup,oz. The SMART unit records your daily eating to become partof everyday healthy recipes and analyses the nutritional valueof food, providing all sorts of statistics for nutritional data. TheApp supports Apple iOS & Android systems.SMART WorldwideTel: 08444 069098E-mail: [email protected]: www.smartworldwidefun.comStand EE62

The New SMART Pasta Maker from SMART Worldwide has aknead dough function, which can make the dough

directly from the flour! You can use the freshdough to make different kinds of desserts, such ascookies and cakes; and even bread and steamedbread. Of course as the name suggests, even alltypes of pasta! Has patented features such asvertical extrusion to prevent the pasta stickingtogether and fan drying when the pasta is beingproduced to speed up the drying process. Easy toclean and quiet (at only 60dB), make noodles,

pasta and spaghetti in six minutes!SMART WorldwideTel: 08444 069098E-mail: [email protected]: www.smartworldwidefun.comStand EE62

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The Genuine Thermos® Stainless King™range embodies superior technology, sleekstyle and ultimate durability to provide arange of flasks that performexceptionally, every time. The StainlessKing™ Food Flask 710ml is the latestaddition to this popular collection andbenefits from advanced Thermos®vacuum insulation technology formaximum temperature retention, hotor cold. Featuring an insulatedstainless steel lid, which doubles upas a convenient serving bowl, youcan enjoy fresh and healthy food onthe go. Available in three boldcolours: red, blue and matte black. BHL GroupTel: 0113 2016738E-mail: [email protected]: www.bhlgroup.co.uk

Stand: 104

Prestige’s iconic culinary heritage has inspired the brand‘s latestVintage kitchenware collection. Cutting across cookware, foodpreparation, kettles, mugs and roaster categories the traditionaldesigns are constructed from steel with non-porous enamel coatingsfor durability. They feature a choice of striking blue or red stripes,which look great in any kitchen style. Continuing the red and bluetheme are some traditional bakers and casseroles, designed in non-porous ceramics and both microwave suitable and oven-to-freezersafe too. Meyer GroupTel: 151 482 8000Web: www.prestige.co.uk Stand 293

Launching at Exclusively Housewares is the new OXOcookware collection. Combining OXO’s thoughtful design

philosophy with The Cookware Company’s high precisionengineering, the new Non-Stick and Stainless Steel Pro collections

have been made to last and offer a number of innovativefeatures such as stay cool handles, smart shapes and drip freeedges to make each collection stand out. Each range issuitable for all hob types.The Cookware Company

Tel: 01483 255842E-mail: [email protected] Web: www.oxouk.com

Stand 142

Following the launch at last year’s show, Curverproudly presents the new stylish MATT metallic effect slim pedal bin.Moulded in a top-grade matt metallic-finish that replicates the elegant lookof brushed metal. The Slim Bin is easier to keep clean, impervious to dentsand damage, rust-free and lighter in weight than its costly metal cousin.New colours include Matt Silver and Matt Copper to compliment thelatest contemporary kitchen designs.CurverTel: 01209 203349E-mail: [email protected] 254

P R E V I E W

Stylish living and hot trends will be the focus for Tradestock as it presents itslatest brands, Lav and Durobor, between them offering a varied selection ofglass drinkware and serving pieces. Meanwhile, Tradestock’s own iStyle MyHome brand will be enhanced as some of the company’s most popular surfacedesigns are added to their lap tray collection and these new double walledinsulated glasses will be an exciting addition to the increasingly popular HotDrinks range. TradestockTel: 01823 661717Stand 327



Raising the bar once again forfunctional food storage, Deco Chef isa whole new range of bright, modernfood keepers that look good enoughto be taken straight from the fridge tothe table – and are also ideal for on-the-go use. Fun and practical, theyfeature Curver’s unique IML system offoil transfer that applies a durabledecorative film to the exterior. Forhome use, the graphic designdeliberately leaves clear areas so youcan easily identify the contents. Range is available in different colourwaysand in four sizes (three round, and one rectangular). CurverTel: 01209 203349E-mail: [email protected] 254

Tala Performance Bakeware is the superior, technologicallyadvanced range that every kitchen needs. Each cake tinand baking tray is non-stick, safe for use with metalutensils and made with steel for even heatdistribution. The extensive range has thehighest levels of convenience in mind, tocater to all needs. Let the bakeware dothe hard work while enjoying the results.For bakeware that goes over and aboveindustry standards, Tala PerformanceBakeware is the only choice. George East (Housewares) Tel: 01728 833400E-mail: [email protected] Web: talacooking.comStand 277

P R E V I E W


1945 70 2015YEARS

Some things never go out of style...

www.globalknives.uk.com

GlobalKnivesUK @globalknives_uk

www.vektra.co.uk

VektraKettle @vektrakettle

www.grunwerg.co.uk

36_HW_May June 2015 22/05/2015 18:52 Page 1

Market focus


You only have to look at this issue’s What’s

Cooking bestselling feature (pages 50-57) to see

how ‘spiralising’ is gripping the nation! Gadgets

that create spirals of vegetables tick the ‘wish list’

boxes for those in search of healthier diets,

impressive presentation and convenience!

Moreover, spiral vegetable cutters provide

solutions for those following low carb, raw food or

gluten free diets (according to You Gov, 15% of

UK households are now avoiding gluten and

wheat). Veggie ‘spaghetti’ or ‘noodles’ are also

being hailed as a way to encourage kids to eat

more vegetables.

Haus’ Paul Humphrey explains the appeal of

last year’s Excellence in Housewares Awards’ Top

Tool and Gadget winner, the Gefu Spiralfix: “Firstly

it’s very good at what it does. It’s a very well

designed product, and recognition of this

includes the recent Kitchen Innovation of the Year

and the German Design Awards.” He continues:

“Secondly it’s very much an ‘on trend’ product

with the public looking for interesting and novel

ways to enjoy fresh, healthy ingredients. Thirdly,

we have enjoyed extensive media coverage.

Independent bloggers in particular have given

the Spiralfix great exposure as well as tempting

recipe ideas.” Paul reveals that the brand’s other

spiralising hit, the Gefu Spirelli has “sold in excess

of a million units” and is about to be re-launched

with the new revised Spirelli 2.0. Paul explains:

“This redesign features an improved mechanism

for holding vegetables safely and securely.”

Spring Fair saw ICTC’s introduction of the

Microplane Spiral Cutter, which resembles “an old

school manual pencil sharpener,” highlights Ruth

Cutter, ICTC’s sales director, with two barrels to

accommodate different sized vegetables from

radishes to cucumbers and squash. Perfect for

healthy salads as well as vegetable ribbons for

stir-frying, Ruth points out that “the versatile Spiral

Cutter is especially handy during summer and

autumn, when home gardens, farmers’ markets

and grocery stores are full of seasonal vegetables,

like courgette.”

At Exclusively Housewares OXO will reveal its

Hand Held Spiralizer (with stock available from

September). OXO’s marketing manager, Tracey

Good kitchen tools make lifeeasier, and could add a

helping of panache to themeal and style to the

kitchen. PH preps up to lookat some news and

developments in the toolsand gadgets market.

Eating your greens, purples, yellows etc

Twist and bend – gadgets in Chicago’s spotlightGadgets showcased in the Discover Design Gallery at the recent International Home + Housewares Show

in Chicago included the Can-Do Can Opener from Joseph Joseph, and the Scoop THAT! Ice cream scoop

by THAT! (from Auteur in the UK) – both winners of gia Global Honoree awards for Best Product Design.

The Gallery also featured Swedish

brand, Bosign’s Spreader Air Knife,

designed for spreading butter, jam,

soft cheese or dips, with ‘an

innovative handle’ that raises the

spreader blade off the surface to help

minimise the mess on kitchen surface

during use. Dreamfarm’s Savel (from

Forma House in the UK) was also

among Discover Design exhibits – the

food saver “bends to cover whatever

shape of cut food is left” (for example,

avocados, tomatoes, onions and citrus fruit) and seals the cut surface, with “a silicone

strap that stretches to hold cut surfaces firmly on the food safe base,” explains

Dreamfarm’s Cate McDermott.

Above: Handy sized and on trend - the OXO HandHeld Spiralizer – available later this year.Below right: Dreamfarm’s Savel.Below left: Pocket sized, easy to twist and equallygood for right or left-handed use – JosephJoseph’s gia award winning Can-Do.

Cool tools

37-39_Grid 21/05/2015 12:50 Page 2

Market focus

Carroll explains that the new product’s “open

blade design accommodates both long

vegetables like courgette, but also round

vegetables like potatoes or beetroot,” while its

multi-purpose food holder “keeps hands safe and

acts as a cap for storage.” She adds, that the food

holder is “easy to grip while turning down to the

end of the vegetable to minimise waste.”

Meanwhile, the top trendy green, kale now

has its very own preparation tool, thanks to

Chef’n from Dexam. Towards the end of 2014,

sales of kale (measured in weight) were up 54%

over 12 months (according to market research

firm Kantar Worldpanel). ‘Super green’ kale is

‘packed to max with nutrition that puts it high on

the list of the world's healthiest foods’ (sums up

Medical News Today, among others). Benefits

include maintaining healthy skin, hair and strong

bones, helping with digestion, lowering the risk

for heart disease and possibly lowering the risk of

cancer and asthma, lowering blood pressure and

improving blood glucose control in diabetics too.

The Chef'n LooseLeaf Kale and Greens Stripper,

introduced by Dexam earlier this year, efficiently

strips leaves from stems, with different sized holes

to use for “various sizes of leafy greens as well as

herbs like rosemary, parsley and thyme,” explains

Dexam’s md, Roger Morgan-Grenville. He

highlights the multi-function gadget’s “ergonomic

simplicity,” and adds that there is more to come

from Chef’n for easy vegetable preparation over

the year ahead.

Showing it’s easy: the Rice Cube storyBack in 2013, the Rice Cube was announced Top Tool or Gadget at the PH/CHA Excellence in

Housewares Awards. Ross Patten, the Australian inventor of the Rice Cube has now opened a UK

office (having previously been distributed by Dexam) and is determined to support stores and

combat online price-cutting. Ross also offers free shipping to support his stockists and plans to

pass on cost savings made via his new efficient fully automated warehouse.

Investment in bricks and mortar stockists is key to Rice Cube’s success, namely with a CDU

with looping video (in over 15,000 locations worldwide) that grab consumers’ attention in the

store and “increase sales by well over 600%”, highlights Ross. He states: “I don’t design products

that are obvious or likely never to be talked about. I’m about applying universal design to complex

techniques and making it so easy a three year old can do it.”

Ross also thanks “social media for the viral messaging that has spread my brand and products

almost overnight,” as well as good timing, “when every kid on the corner is eating sushi for

lunch.” In addition, “Rice Cube has also benefited from the increase in gluten free and vegan

market looking for new and interesting ways to make food fun and interesting.”

Ross describes his second product, the Dumpling Maker as “ahead of the trend but it’s catching

on quickly now as people like Jamie Oliver show us that dumplings are not balls of stodgy dough

in a soup.” He reports: “I opened a dumpling bar after I made the Dumpling Cube and we made

70,000 dumplings in the first six months of opening. It’s going to be a popular trend.”

In July, Ross launches his new Sandwich Cube and the Rice Ball, which “makes Temari sushi,

the latest trend in sushi, and is also perfect for Arancini, and even meat balls,” explains Ross. He

adds: “It’s even easier to use than the Rice Cube, if that was ever possible.”


Below: The new Rice Ball follows onfrom the best selling Rice Cube.

Right: PH’s Jo Howardand Fiskars’ Mark Folletttry out fruit preparation

tools on Fiskars’ standat Ambiente (which also

shows the brand’sindoor herb garden).

Good mornings from FiskarsFiskars launched its Go Breakfast concept

at the recent Ambiente, displaying tables

of appropriate tools, gadgets and

cookware for a wide range of perfect first

meals of the day, having studied breakfast

habits across Europe.

Featuring some splashes of Fiskars orange

across the range, tools include a peeler, fruit

juicer, egg slicer, apple divider, cheese knife

and breakfast knives, with a spreading tip

plus serrated edge for bread rolls and a long

handle to reach into jars.

Have you passed yourseasoning exam?Cole & Mason (from DKB) launched itsSeasoning School earlier this year, toprovide education for consumers andretailers on how best to season food andwhich products to use.

Chef Rachel Green (whose TVappearances include Flying Cook and WorldOn A Plate) now features in a series ofonline videos giving step-by-step advice onwhen and how to season food as well asthe tools needed from Cole & Mason. Titlesfor 2015 include: Salt and Pepper Parts 1 &2; How to use spices; Herbs with meat, fishand vegetables; Cocktail hour andSeasoning as a lifestyle.

The brand has also created trainingguides about seasoning, with anopportunity for retailers to take theSeasoning School ‘exam’ (with a gift offeredto participants who pass!)

In addition to recipe collections, Cole &Mason has also compiled a guide forretailers on How to create an in-storeSeasoning School, with tips fordemonstrations.

DKB’s global marketing controller, LindseyHoyle points out: “One of the key aims of allthis activity is to create in-store theatre,which is increasingly becoming a key partof selling in-store.”

37-39_Grid 21/05/2015 12:50 Page 3

Market focus


Nick Cornwell, md of DKB UK points out that:

“Oysters are becoming increasingly popular to eat

at home, with more supermarkets stocking

them,” - apparently around 15 million are sold

each year in the UK. Zyliss (from DKB) has created

a new Oyster Tool, which addresses safety and

ease of use. Nick explains that the tool

incorporates, “a flexible silicone pocket and hand

guard,” which, “provides leverage and protects

your hand during the process of

‘shucking’ the oyster.” The tool

also has a “specially-designed

stainless steel blade with a

serrated edge and a

curved tip to detach the

oyster from.”

With the rise in chocolate making

at home, yoghurt making and, of

course, baking that involves heat

sensitive cooking and stirring,

Polder has developed a

Digital Baking Thermometer,

in the form of a spatula

(showcased at the US company’s

inaugural stand at this year’s Spring

Fair). Nick Gabb, sales director for Polder UK

explains: “The pan-friendly silicone spatula

records the temperature, enabling you to stir

and record the temperature with one hand!” He

continues: “You don't even have to look at the

temperature as it can be set as desired, and

when achieved an alarm will bleep.” Benefits also

include the fact that “the silicone head can be

removed and is dishwasher safe,” and that,

“without the silicone head the tool can also be

used as a meat probe.”

Right: The new Oyster Toolfrom DKB.Above right: The Polder DigitalBaking Thermometer - itselevated design keeps any messaway from the worktop.

Tools for distinguished tastes

Less is more: designer toolsCelebrated architect and designer, Matteo Thun has createdthe Zwilling Twin Pure Steel tools range, which is nowexpanding to include a foam whisk, tongs, rice ladle and spatula.

Matthew Dennison, Zwilling’s UK manager explains:“Thun’s philosophy is one of ‘no-design’; nothing superfluousthat would detract from the core function and aesthetics ofeach piece.” He continues: “Thun also believes in ‘high-touch’;the idea that a piece must feel right in the hand and that thecomfort and ease of grip lends itself to proper use of the tool.”

Matthew reflects on the “twofold” appeal of the range:“visually each piece is stunning in full matt 18/10 stainlesssteel,” and that “once the tool is used there is an immediateunderstanding of the quality of the piece; whether that’s thesharpness of the peeler blade, the balance of the whisk orthe robustness and efficiency of the garlic crusher.” Healso acknowledges that, tools and gadgets such asthe pastry brush, pastry scraper, zester, peelersand whisks are benefiting from the“sustained upsurge of interest inbaking, piqued by GreatBritish Bake Off.”

Inset: Zwilling’s Matthew Dennison explains that thenew Twin Pure Steel Foam Whisk “shows a departurefrom the traditional bowl or circular shape, with eightseparate stainless steel loops for increased airflow togive a notably fluffy consistency.”

37-39_Grid 21/05/2015 12:50 Page 4

T&G and Delia Smith launch theDelia Online CrushGrind®mills - the perfect tool andgadget for the kitchen, and theylook even better on the diningtable! These mills contain thesuperior CrushGrind® ceramicmechanism which effortlesslygrinds not only salt and pepperbut also using the same grinder,whole dried herbs and spices,perfect for blending your ownspices. The ceramicmechanism/grinder is fullyadjustable with over 12 settings togrind from fine to coarse grain. Inaddition these mills are withoutspindle, making them easy to fill. T&GTel: 01275 841841Web: www.tg-woodware.com

T ls&GadgetsThe new Lattissima Touch servesdelicious coffee shop drinks to your cupat just one touch of a button, usingexclusive Nespresso coffee capsules andfresh milk. With enhanced touch screentechnology, Lattissima Touch features anelegant and tactile interface with sixpre-set buttons to select your favouritedrinks – espresso, long coffee andristretto, cappuccino, latte macchiatoor steamed milk on its own.Alternatively, you can tailor your own

perfect drink by varying the amount ofmilk and coffee per drink and then storing

your coffee preference in the machine’smemory.

De’LonghiTel: 023 92392555


Accessorise your kitchen and table with the colourful Le CreusetSalt & Pepper Mills. Designed with an elegant, classic mill shape,these stylish seasoning accessories each feature an embossed ‘S’and ‘P’ on their contemporary metal knobs. Made from superiorquality ABS plastic, offering supreme strength and durability,assured by a 10-year guarantee, the hardened ceramic grinder iscorrosion-resistant. Ideal for grinding salt and perfect for crackingpeppercorns, the grinding mechanism can be adjusted for a fineror coarser grind. To keep clean, simply wipe with a damp clothand dry. Le Creuset Tel: 01264 343 909Web: www.lecreuset.co.uk

The Progressive Avocado Slicer makes presentationperfect avocado slices for salads, sandwiches and otherdishes in one simple move. Simply hold the handle whilethe wires glide through the ripe avocado to createperfectly evenly sized, delicious slices every time. Thisslicer is dishwasher friendly. The blades are stainless steeland the handle is made from Santoprene.Eddingtons Tel: 01488 686572E-mail: [email protected] Web: website www.eddingtons.co.uk

Elevated fromthe kitchen

work surface thanksto an innovative lifting feature, Silverstone’scolourful new range of utensils are hygienicand help to keep work surfaces clean andtidy. The heat resistant nylon heads areperfect to use on coated cookware. ThisSilverstone range offers a variety of toolsincluding a solid or slotted spoon and aslotted or solid tuner, all of which areavailable in bright and trendy colours suchas yellow, red, blue and black. Silverstone’sutensils are part of its new kitchenwarecollection, which incorporates cookwareand bakeware items. Meyer GroupTel: 0151 482 8282

Tools & Gadgets p40-41 _Tools & Gadgets page 56-57 22/05/2015 13:33

T ls&Gadgets


The Reo brand of kitchen tools and food prep solutions hasthe perfect attributes for the man about the kitchen – simpledesign, simple styling and ever so clever! For example, theinnovative Cut and Clean pizza wheel has a removable bladefor easy efficient cleaning, whilst the garlic smasher andshredder does exactly as its name suggests as well as removingthe skin and storing the garlic. There is even a patented odourabsorbing splatter screen, which doesn’t just prevent splashescoming from the pan but also smells! Kitchen Craft:Tel: 0121 604 1111E-mail: [email protected]: www.kitchencraft.co.uk

Innovative, stylish and easy to use, the new Kuhn Rikon Smart Lidsare a universal lid for pots and pans, with a lockable valve for steaming and cookingat low pressure, which will vent steam automatically when required. Keeping theexterior of food crispy and brown whilst leaving the inside tender. Available in threecolours: red, blue or black.Kuhn Rikon Tel: 01902 458 410E-mail: [email protected]

Kitchen Craft’s extensive saltand pepper collection coversa variety of styles, materialsand colours, and added to thealready successful collectionfor Autumn Winter are coppercoloured salt and peppershakers, larger silver andcopper capped acrylic mills, anelectronic dual salt and peppermill with precision ceramicgrinding mechanisms and aCDU of space efficient dual salt and pepper mills. A spectrum ofcolour prevails across the existing range of coloured capstan millsfeaturing durable non-rust ceramic grinding mechanism andinterchangeable ‘S’ and ‘P’ salt and pepper caps which help retailersto minimise stock and maximise choice. Kitchen CraftTel: 0121 604 1111E-mail: [email protected]: www.kitchencraft.co.uk

It’s one of life’s great debates; how to best prepare garlic… While avoidingingraining the smell in your fingers. The new Garlic Press & Scoop from Stellartakes care of the problem for you, cleanly crushing unpeeled garlic, and scoopingthe good bits straight into the pan, leaving nothing but the peel behind. Thedevice is also dishwasher safe, making cleaning a matter of moments. Extremelysimple to use, with no mess and no fuss, the Stellar Garlic Press & Scoop hasbeen formed from sturdy mirror-polished alloy steel for comfortable use andlasting durability, making sure that it delivers top performance for years to come– it is sold with a Stellar lifetime guarantee to prove it! With the Stellar GarlicPress & Scoop the goodness of garlic is just a squeeze away!HorwoodTel 0117 940 0000E-mail: [email protected]: www.stellarcookware.co.uk

At the end of 2014 Eddingtonsbrought its traditional cleaning rangetogether under the brand name Valet.The versatile range includes brushesand dusters made from luxuryostrich feathers, lambs wool andgoats hair, a carpet beater, blind andbottle brushes, dust pans and more.The range is carefully selected fromeco-conscious sources in Europe.The ostrich & lambs wool dusterscontain natural oils that attract andgather the dust. The trapped dustcan be easily removed by shakingthe dusters outside. The feathers &wool are responsibly sourced.Eddingtons Tel: 01488 686572 E-mail: [email protected]: www.eddingtons.co.uk

Tools & Gadgets p40-41 _Tools & Gadgets page 56-57 22/05/2015 13:33

Retailer Focus

Opening up

Fenwick Brent Cross cookshop, small

electricals and tableware buyer, Helen

Miller admits that seeing the first new

fixtures installed in her departments back in

February conjured up tears of happiness. The

refit that she designed is, she acknowledges: “All

that I expected and hoped for - and more!”

The planning process started over two years

ago, and included looking at the profit

generated per square foot for every item stocked

to see what could be thinned out. “I know what's

working, but it’s useful to see it in black and

white,” notes Helen, adding: “There is the fine

balance between most profitable and most

needed.” Helen also set out on an investigative

mission, visiting other department stores and

cookshops to gain insight into other layouts and

merchandising styles. She reflects: “I got a lot of

inspiration from US stores like Williams

Sonoma and Bloomingdales, shrinking ideas

to fit our space!”

When redesigning, Helen’s first priority was to

“be able to see the product clearly.” In Brent

Cross’ old Cookshop, she admits that; “You

couldn’t see the wood for the trees – fixtures

were higher and walls divided Tableware.” By

removing the walls and lowering fixture height,

“You can see through and there is greater flow

between the departments.”

In her new designed layout, Helen balanced

the need “to look less cluttered, while still having

choice, and to be somewhere where customers

Cookshop, small electricalsand housewares have a

brand new 'premium' look atdepartment store Fenwick

Brent Cross. PH talks tobuyer, Helen Miller on how

she has taken downdepartmental walls, traded

up with new fixtures andmade it easier for customers

and staff to converse.

Did you know? ● John James Fenwick founded Fenwick in Newcastle in 1882. Still owned by the Fenwickfamily, the Fenwick Group now consists of 11 ‘independent’ department stores, all withindependent buyers. The Group is in the process of developing an ecommerce site.● Fenwick Brent Cross opened in 1976 and is one of the Group’s larger stores with over100,000 square foot of trading space.● Buyer Helen Miller has been at Fenwick Brent Cross for 33 years. She has spent the last sixyears as Cookshop buyer, five years as small electricals buyer and one year as tablewareand cutlery buyer (ie she currently buys for all three areas).● Although the area of Fenwick Brent Cross’ Cookshop, Small Electricals and Tableware issmaller than those at fellow Group members, Bentalls, Kingston and Fenwick Newcastle,the departments occupy a coveted site on the ground floor, lying between the entrancefrom a main carpark and the escalator from the second floor, meaning that turnover isgreatest due to the higher footfall.● The new Cookshop layout includes a Designer Kitchenware area – home to the likes ofJoseph Joseph and Alessi, Guzzinni is another strong brand for the store.

Above: Buyer, Helen Miller holding the bestselling Nutribullet (which Helen introduced after Chicago’s IH+HS 2013).


Retailer focus Fenwicks_Grid 22/05/2015 11:52

Retailer Focus


can browse and discover products.” Some 20% of

the previous stock lines have been taken out, and

stock is now presented in fewer multiples: “It is a

different way of merchandising – we are not

‘piling it high'," confirms Helen. Customers’

comments are proof of a successful strategy: “I’m

hearing people say, “I didn’t know you stocked

that" - because now they can see it!” says Helen.

As for new fixtures, Cookshop needs to “mirror”

the premium aesthetics of neighbouring

cosmetics and fashion accessories departments.

Recently installed white walls on the edge of

Cookshop were to remain, hence there needed

to be elements of white in the

new fixtures. However, rather

than choose clinical stainless

steel, Helen selected solid oak,

along with some glass, for

shelves, echoing the warmth

of upmarket domestic

kitchens. Small TV screens are

built into the ends of every

fixtures – “particularly good to

show how gadgets work” –

and large screens over the till

area also draws customers

attention to the workings and

benefits of products and

ranges, with the help of suppliers’ DVDs. She

emphasises:“Cooking programmes on television,

with celebrity chefs, are as popular as ever and so

the idea is to bring what

the customers have seen

the night before on TV

into the store.” Helen

explains the uniformity

across the department:

“We don’t have the space

for big supplier fixtures so

they are all generic with

strong brand signage on

top and directional

signage above it.”

Cubes at the foot of the

busy escalator provide a

showcase for new,

seasonal and on trend products, as well as four

“feature tables". Meanwhile, the all-important in-

store 'theatre’ is accommodated by doubling up

the black granite topped cash desk area as a

demonstration kitchen. Recent guests include

Ken Hom, stir-frying with his woks from DKB.

Fenwick Brent Cross has been holding regular

demonstrations for over two years. Helen (who

scouts the Ideal Home Show for interesting

demonstrators) says that successful in-store

events range from the cheese mill from London

China Company up to premium Vitamix

machines (the store was one of the first UK

retailers to stock the high powered blender

and embrace the brand’s ways of selling to

the public).

Helen reflects that, with rising competition (and

the galling practise of customers who ask for

every detail and then say they are going to buy

online): “We have to provide a great customer

experience, not just great customer service.”

The new look is certainly helping with the

overall experience, impressing customers as well

as boosting staff morale (see breakout). The team

has “worked incredibly hard” and suppliers have

been wonderfully supportive, stresses Helen,

adding that the departments are still evolving

with tweaks to fixtures and merchandise.

Moreover, next year, neighbouring Tableware

and Cutlery will be refurbished to

complement Cookshop.

Thanks to the premium new look and

enthusiastic staff, as well as its location in a busy

thoroughfare of the stores, Fenwick Brent Cross

Cookshop is well placed to grab the attention of

northwest London shoppers.

Views from the shopfloorHelen highlights that one of her departments’ strong points is “great staff, with good retention of both part-time and full-time members.”

Peng Ho, sales manager (who has been at the store for 15 years)says of the new look: “Customers are telling us it’s easier to shop herenow – they can see the section headings more easily – and we find iteasier to locate products and to merchandise them.”She adds: “We take pride in our department becauseof how it looks!”

Sales assistant Daksha Shah (who has also workedin Cookshop for 15 years) concurs that staff now findit easier to see customers and vice versa, as well as see where products are situated. When at thetillpoint (strikingly positioned in the busy walkway through small electricals and cookware),Daksha observes that customers are now more likely to approach her and conversations areeasier to initiate.

Meanwhile Sital Shah (at the store for over 28 years) also reflects: “We’re getting amazingfeedback. However, there is a perception that we are charging more because of the high qualitylook of the department, so we are reassuring customers that prices are the same as before!”

Right: Some of the team behind the till point: (leftto right) Ashmir Sandhu, Daksha Shah, HelenMiller, Caroline Aldridge, Jenny Wyatt (salesmanager), Evelyn Spencer and Ben Fethney.

Middle: The Cookshop related window next to a main entrance –

featuring Le Creuset’s Bloom.Above and left: Views of Fenwick

Brent Cross’ new look Cookshop withfixtures comprising solid oak.

Inset: Ken Hom demonstration.

Retailer focus Fenwicks_Grid 22/05/2015 11:52

Market focus

Rustic charms in and out“There has been an emerging trend for a more

relaxed and informal dining experience,

with sharing plates and tapas becoming

increasingly popular,” observes Patrick McGonigle,

retail sales director for

Villeroy & Boch. This has

influenced the launch of

the brand’s Artesano

Original collection, which,

says Patrick, “offers original

and striking ways to present

multiple dishes in a relaxed

yet beautiful way.”

He points out that:

“Wooden boards can help to create a more rustic

ambience at the dinner table and offer the

perfect platform for presenting sharing,” and that

“natural and organic materials” work well with

white porcelain “in organic forms and shapes,

creating balance and symmetry and offering a

unique twist on food presentation, while

beautifully framing and showcasing dishes.”

Wooden boards are increasingly popular for

serving food at home, and particularly for al fresco

dining, concurs Jenny Handley, marketing

manager at T&G. She reflects: “People are

replicating the trend for serving meals like steak

and chips on boards at gastro-pubs, as well as

using boards to lay out food to share, such as

olives and dips.”

Creative Tops’ designer, Katie Alice has also

combined traditional

charm with elegance

in her new Rustic Lace

terracotta dinnerware.

Terracotta was chosen

as a material “to give

more of an authentic

rustic feel to the

collection,” which was

inspired by a vintage

lace bracelet that Katie found in a boutique in

Paris, explains marketing and PR manager, Katrina

Lawson. Katie herself adds: “I’ve always loved the

effect of seeing a darker base colour come

through a pattern when you use a fresh white

glaze, so the opportunity to use embossed

terracotta was quite exciting and I think it

translates really well onto the new

white dinnerware.”

The range was also designed to complement

existing Katie Alice tableware, acknowledging the

trend for mixing and matching, and creating an

eclectic table setting that suits individual tastes

and dining requirements, notes Katrina.

Creative settings from OzAustralian designer, Christopher Vine’s tablewareis “inspired by culture, fashion and cuisine” and“his ability to forecast and create trends has kepthim in front of the pack for over 20 years,” saysMichael Stein, md of Valerie Graham, on announcing his UK distributorship of Christopher Vine Design.

According to Michael, Christopher’s “colourful, quirkydesigns and shapes” will invigorate the tables ofconsumers who want “something new and modern,which can be used creatively giving ‘edgy’ style.”


What is gracing the trendsetting table,and how is casual entertaininginfluencing our table settings?

PH asks several companies for theirinsights into contemporary tabletops.

Inset: Rustic Lace by Katie Alicefrom Creative Tops.

Below centre: Artesano Originalfrom Villeroy & Boch.

Bottom: Christopher Vine Design.

Table talk

44-45 Dining Trends_Grid 20/05/2015 17:04 Page 1

Market focus


The fashionista’s tableSara Plimbley, marketing communications

manager at Portmeirion, reflects:

“More than ever, dining trends for 2015 have

been majorly influenced by what’s happening on

the catwalks and the fashion trends emerging on

the high street. Consumers are becoming more

‘home conscious’, no doubt influenced by glossy

homes magazines, the popularity of home

transformation shows, and new tools like Pinterest,

which all put an array of aspirational lifestyle

images and the latest trends in front of people on

a daily basis. People want to accessorise their

homes, they want the latest look and for their

homes to have a strong sense of style.”

Sarah continues: “Fashion houses have

responded to this interest and sought to tap into

this customer base by diversifying into home

accessories and launching their own collections.

We are currently working with one of Britain’s top

fashion brands, Ted Baker, helping them to expand

into the homewares market. It’s a partnership

indicative of the way things are going in the

industry. Our ceramics expertise and their

fashion flair work together to produce a striking,

on-trend collection, that is high quality and

uniquely fashion forward.”

Changing placemats“When it comes to entertaining at home, the

table, and to a large degree the food served,

has become an important statement, so it is

not unusual for households to have a number

of alternative table settings to compliment

the mood of the occasion,” acknowledges

Keith Nye, md of Tradestock.

He notes that “cork back placemats have

been the mainstay for the UK market “ with “three

broad consumer categories; those who want to

complement their table to a room setting, where

neutral colours and subtle design, such as our

Helleborous range works really well; those that

like to play safe with popular themes that tend to

stay around for some time, such as poppies, farm

animals and food, and

finally those

that want to give a gift, where packaging and

design should be luxurious and authentic (like

our Royal Mail licensed Butterfly range).”

However Keith admits that: “over the past

few years, we have seen somewhat of a

revolution in alternative materials being used as

tablemats”. He elaborates: “Faux leather and

woven materials are now ‘modern classics’ in

terms of sales popularity with the ability to stay

on trend with simple colour adaption, while

natural materials such as slate and bamboo are

always popular because of their substance and

functionality.” He adds: “The search for new

materials, ‘the right colour’ and the best designs

are the lifeblood of our business, and our recent

investment in ‘state of the art’ printing

technology provides Tradestock with the

opportunity to add dedicated design to virtually

all of our product substrates.”

Duncan Loch, buying director

(housewares) for UP Global Sourcing reports that

there is “a thirst for innovation” at the premium

end of the placemat and coaster market: “New

substrates and treatments are prevalent in the

department store sector, ” while, “the mass market

remains safe relying on tried and tested

substrates such as hard board, slate, faux leather

and some woods.” He emphasizes that the UP

Global Sourcing design team is “pushing the

boundaries” with premium innovations.

Made to shareWhen it comes to home entertaining, Adam Walker, sales manager for Elia,acknowledges the “focus on sharing, with lots of different dishes using bowls ofvarious sizes at casual dinner parties, as opposed to a more formal sit down meal.”He highlights Elia’s new Pebble range (on show at Exclusively Housewares), which“has organic curved shaped bowls used for serving and eating, and can makedifferent arrangements on the table.” Adam adds that Pebble can also “mix with anyof our other tableware.”

A more casual, bowl-food orientated approach to dining is also reflected in salesof loose cutlery, notes Adam. Besides the teaspoon, the best selling pieces ofcutlery are table forks and serving spoons. Right: Curvaceous shapes – Pebblefrom Elia.

Inset: Tea with Ted Baker from

Portmeirion Group.

Above: Placemats and coasters from UP GlobalSourcing’s Inspire premium range.

44-45 Dining Trends_Grid 20/05/2015 17:04 Page 2


In honour of Peugeot’s excellence and history, the Collection Antique goesback in time to bring out some iconic mills while restoring the charm of the

old days. This collection reunites unique pieces in a specially selectedwood. Each mill is a precious object, produced very carefully by hand

which enhances the mastery of the material to bring back thenostalgia and magical charm of time gone by. See the Antique

and more new ranges on stand 249 at ExclusivelyHousewaresBurton McCallTel: 0116 234 4611/22

E-mail: [email protected]

T&G’s Tuscany collection is not complicated, just simple. The richwarm grain of the acacia wood offers unique rustic looks and arelaxed contemporary finish, perfect for the more casual dining trend.New additions for 2015 include the featured “Food Glorious Food”Table Tidy. This new table tidy is perfect for storing napkins, cutlery andcondiments, easy to carry to the table and it even has a chalkboardon the reverse to tell guests about the culinary delights on offer! AllPerfect for sharing at the dinner table inside or out!T&G Tel: 01275 841841 Web: www.tg-woodware.com

The elegantly crafted Mini Yorkshire Double Dispenser includes a blackmetal stand and allows you to serve two different types of beverages atthe same time, making entertaining easy. Each dispenser holds a gallon(about 4.5 litres). This dispenser will make a stunning centre-piece at anyparty. Eddingtons is offering a new range of vintage inspired glassware suchas the Gourmet Mini Carafe, six-piece Mini Lemonade Bottles, Mini MasonSalt and Pepper Shakers and the Sangria Decanter. Come and see the newrange at Exclusively Housewares stand 321.Eddingtons Tel: 01488 686572E-mail: [email protected] Web: www.eddingtons.co.uk PRINT INDIGO is an inspired new take on classic blue and white tableware. Influenced

by the simplicity of primitive textile art, the clean white base lifts the rich blue of thedesign in striking contrast. The patterning is unique and uncomplicated, a repetition oftiny shapes that give each piece surprising depth and unique detail. Available asindividual side and dinner plates, bowl, cup and saucer, mugs and 16-piece dinner set(pictured). Contemporary and practical – perfect for any table.Made of prestige porcelain, dishwasher and microwave safe, gift boxed.Valerie GrahamTel: 020 8200 5100 E-mail: [email protected]

Looking for the perfect summer cooking accessory? The BEKA stone grill is the idealaccompaniment to your table, offering something a little different when entertaining friends.This traditional stone grill with marble stone and two burners will sear the outside of thefood, locking in the perfect taste and flavour. Cook anything from, meat, fish, vegetables, eggand even bread on the grill for an enjoyable and tasty dining experience. ICTCTel: 01603 488019Web: www.ictc.co.uk

DININGtrends

Dining Trends p46-47_Dining Trends p46-47 26/05/2015 10:39

The Durobor range from Tradestock, offers abeautiful, distinctive selection of glassware, whichis perfect for creating eye-catching settings andbringing individual style to the table. Thecollection comprises a host of beautifullydesigned ‘multi-use’ glassware, which is equallysuited to serving drinks as it is for presenting.There are also several striking serving pieces inthe collection, including the Vertigo Pyramidstacking dish set offering a creative way to

serve a variety of foods and perfectfor adding a distinctive touch forspecial occasions. TradestockTel: 01823 661717E-mail: [email protected]: www.tradestockltd.co.uk

Pictured is the award winning Artesà collection from kitchen Craft. From showstopping centre pieces like the glass serving cloche with rope handle and copperlacquer coated pressed bamboo serving bowls to gastro pub miniature servingpieces such as a watering can and serving pail, cast iron covered pots and minipizza ovens and hot stones. The rise and popularity of gourmet foods deservegourmet serving and this is where Artesà delivers on all fronts. Kitchen CraftTel: 0121 604 1111E-mail: [email protected]: www.kitchencraft.co.uk

The new Judge Sizzle & Serve collection combines cast iron’s inherent benefitswith the natural aesthetic beauty of honey-toned maple wood. Comprising threegratin dishes and a large oval platter with detachable serving handle, the Sizzle andServe range is suitable for all hob types and barbeques, and is oven-safe up to240°C. Naturally non-stick (once seasoned with oil) the cast iron surface is easilycleaned, while the heat-resistant wooden stands brings a touch of grace to therugged metal finish, and ensures that the hot cast iron will not damage table tops. HorwoodTell 0117 940 0000E-mail: [email protected] Web: www.judgecookware.co.uk


The Vino collection of glassware from Maxwell & Williams adds style to any drink.Combining machine and handmade techniques, Vino features a collection of elegantlyshaped decanters, and glasses featuring new stemless designs. Quality, affordableglassware with an air of sophistication.Valerie Graham Tel: 020 8200 5100 E-mail: [email protected]

New from Opinel are the Table Chic knife sets, offering a touch of Frenchstyle to your table. These boxed sets include four knives in a choice offour different woods: ebony, laminated birch, olive and ash. Each knife ismade to Opinel’s high standards with the blade producing a sleek cutand the slender handle feeling soft in the hand. ICTCTel: 01603 488019 Web: www.ictc.co.uk

Displaying a refined elegance with a contemporary touch, Deco is a sophisticatedcollection of finest porcelain tableware – perfect for stylish dining. Inspired by the ArtDeco period, Deco not only looks exquisite but also offers exceptional quality withthe fully vitrified porcelain and high fired glaze offering strength and a smooth,hygienic surface, which also makes it safe for dishwasher, microwave and oven-to-table use. The high-fired glaze extends to the elegant decoration around the rim,which contrasts beautifully with the crisp porcelain.Fairmont & MainTel: 01924 848300E-mail: [email protected]

DININGtrends

Dining Trends p46-47_Dining Trends p46-47 26/05/2015 10:39

SHOPTALKGuest columnist: Keith Crowther

Left: Keith Crowther,owner of La Cookshop,

Blagdon (and previously Durham).

Below: A view of LaCookshop, the Milkhope

Centre, Bladgon.

We have all experienced the

changing patterns of shopping,

and when I sat down to write this

article I realised just how much. Some 21 years

ago it was the hectic preparation to make sure

that everything was right for Saturday - such a

massive day in the week and then the ‘day of

rest’ that was Sunday! Now I feel I am showing

my age! Younger readers will not remember

shops closing on a Sunday.

Now we have internet shopping, seven day

trading and massive out of town retail parks

that swallow so much of the local trade.

Durham was no exception: two enormous

retail parks have been developed (originally

given planning permission for big box retailers,

so many of whom have gone by the wayside).

Now the high street is moving out of town, free

car parking is such a big attraction. When you

compare the £11 cost to park in Durham for six

hours, or free in a retail park, it is little wonder

that the locals stopped coming in to town. I

know that this scenario is being repeated all

over the country; it is not a unique situation by

any means.

The changes of behaviour in society also take

its toll on small cities like Durham. Alcohol is

one of those changes; with three students

dead in the river Wear over the last 18 months.

The city also became a stag and hen party

destination at weekends and funnily enough,

there is nothing that puts shoppers off more

than a group of drunken hens and stags on a

Saturday afternoon, staggering around town.

The shoppers leave and as the experience is

not something they want to repeat, they won’t

come back soon. A one-off weekend is one

thing; months of it take its toll on any business.

The street around my shop was dug up three

times in three years; the last one was for six

weeks with a six-foot high metal fence three

feet away from the door. We were £25,000

down over six weeks. My compensation from

the council was £650, and so with a

combination of all these things, I took the

decision to move on and the shop closed on

January 28 2015.

So I became a hypocrite and joined the move

out of town. Just over two years ago, I opened a

shop at The Milkhope Centre at Blagdon, just a

few miles north of Newcastle, in beautiful

Northumberland (England’s best kept secret!)

We have a shop that is housed in old farm

buildings converted almost 30 years ago. I had

a romantic idea that maybe my building had

been used as a dairy, so I thought about calling

it the Old Dairy Cookshop. However, the

Blagdon Estate land agent informed me that

they had been used as fattening sheds for

cattle, and that idea soon lost its appeal!

We also have ample free parking: there are

those magic words again! Moreover, we trade

alongside other independent retailers:

womenswear, beautician, art gallery, garden

equipment, home interiors, as well as a superb

coffee shop and award winning farm shop, all

housed in converted stone buildings. We can

market ourselves as a destination, or as small

groups: there are obvious links between my

business and the farm shop and coffee shop.

We all appeal to foodies, so we advertise as a

group in media that this will attract. We all offer

something different, but we all offer the same

great service that makes independent retailers

so individual.

La Cookshop at Milkhope is 1,400 sq feet,

some three times the size of our previous store

in Durham, so this gives us more scope for new

product ranges and suppliers. The support that

I have had from my suppliers since we took the

decision to close Durham has been very

encouraging and I look forward to working

with them for many years to come. All in all, I’m

enjoying La Cookshop in the country!

Leaving town


As the song goes, “I am going to leave old Durhamtown”, and when I did it was with a very heavy heart. LaCookshop had been there for 21 years and I can honestlysay that I had enjoyed every minute. Trading in a placelike Durham is unique, with a mix of local residents,tourists and university students from all over the worldand different backgrounds and cultures.

48 Shop Talk_Grid 22/05/2015 13:46

49_HW_May June 2015 15/05/2015 11:57 Page 1

What’s Cooking?

The original hand grater - nothing beats it for zesting, garlic, ginger, nutmeg,

chocolate, parmesan, and it's easy to demo in the shop. It's a great tool to

own or give as a present (when people say, "I'm buying for a man who likes

to cook..." it's the first thing I reach for).

The 'Young Classic' series from Wüsthof puts this superlative Solingen

knife in a more affordable but still classy package. Countertop boxes

of the paring knife and Kitchen Surfer have proved a fantastic hit.

New from the Microplane stable, and a super price, this is currently a

bit of a bandwagon item with the craze for ribbon-slicing veg.

Customers call this the 'speed peeler'. It's fast and efficient, pretty colours, and can even take on a

swede (the vegetable, not a Nordic national).

Of all the many potato ricers I've stocked over the years, this is consistently the best seller. It is

robust, simple to use and easy to wash.

I love the colours, the quality and the durability of the

Mastrad silicone. The pastry brush and tiny spatulas in

the kids’ range are excellent countertop sellers.

Microplane Gourmet Series Coarse Grater From ICTC

Wüsthof Knives From Haus

Microplane Spiral Cutter From ICTC

Original Swiss Peeler From Kuhn Rikon

Potato Ricer From OXO GoodGrips

Silicone Tools From Mastrad

In food preparation?


Piranha Swivel Peeler From Kuhn Rikon

Veggie Peelers from Kuhn RikonOpinel Beech Handle Filleting Knife from ICTCPotato Ricer from Kuhn Rikon

Rotary Vegetable Mill from Kitchen Craft


Above: For perfect ly precise peeling, the Piranha SwivelPeeler from Kuhn Rikon does the job with ease!

Right : The fabulously functional Potato Ricer from OXO GoodGrips.

Anything by Microplane is brilliant – sharp, easy to use and store and safe for fingers. This is

also a good price.

This glides through vegetables – it is light, with a nice handle, carbon steel blade and

bright ‘jelly’ colours.

These are a good price and easy to handle. The carrot styled peeler does julienne strips.

A good flexible knife which sells well, especially as we are in a ‘fishy’ area.

Not just for smooth mashed potato and vegetables, but this has a separate disc

to use to make purees from fruit such as gooseberries.

This is compact with three discs. It is brilliant in winter for

soups and wonderful in summer for fruit.

Four independent cookshops reveal their current bestsellers in food preparation products.

Top right: Following the trend for allthings ribbon-sliced, ICTC’s Microplane

Spiral Cutter helps create delicate dishesto tempt the taste buds.

Liz Murray, owner, The Cookcraft Kitchen Shop, Berwick upon TweedA small specialist cookshop on the Scottish Border, at the very northernmost tip of England.

Patricia Candy, owner, The Kitchen Shop, DartmouthSpecialist cookshop that has traded for 29 years in the south Devon tourist destination.

Right: For winter warming soupsand summer fruits, Kitchen

Craft’s Rotary Vegetable Mill iscompact and multi-functional.

What's Cooking May/June 2015_50-51 20/05/2015 12:40

What’s Cooking?

Good quality at a good price, this has six different thicknesses of slice, does crinkle cuts and

two different juliennes as well as grating.

People come in because they have seen spiral cutters on the TV – they look simple to use

and give an interesting looking result. Our first order of the Microplane Spiral Cutter sold out in

one weekend!

Sales improve as soon as we get some sunshine.

It is easy to make interesting looking vegetables with this hachoir style knife (and to make good

sized crinkled edge vegetable chunks for young children to pick up and chew on).

These are excellent value and keep on going!

With measurements at the side, you can mix your

dressing and then pour it.

The new 'must have' gadget. Turns carrot, courgette, radish and cucumber into spirals –

perfect to create stir fries, salads or vegetable 'pasta’.

Crushes garlic, ginger and olives with a twisting action. Quirky, quick and easy to clean.

These seal tightly on all smooth rim glasses, mugs and bowls and are designed to keep

food and ingredients fresh when preparing or storing meals. The fun and funky designs

include poppy, daisy and waterlily.

A folding serrated picnic knife and corkscrew which is perfect for wine, bread, meats,

cheese and watermelons.

Creates a square egg to perfectly fit your piece of toast, right into the very corners!

With four teeth per mm, this little knife is incredibly sharp, cuts easily and will become a

firm kitchen favourite.

Cuisipro SGT Handheld Mandoline From PHA Kitchessentials

Gefu Spirelli Spiral Slicer From Haus and the


Salad Spinners From Kitchen Craft and OXO Good GripsKrinkle Knife From Kuhn Rikon

Victorinox Paring Knives From Burton McCallGood Grips Salad Dressing Shaker From OXO

Left: If you want knives that last, then lookno further than Victorinox Paring Knivesfrom Burton McCall - great value too!


Right: Make light work ofgarlic with Fosseway’s

Garlic Twist - just twistand go!

Gemma King and Nick Woods, owners, The Kitchen Shop, WeybridgeA family run cookshop that was established over 30 years ago.

Gefu Spirelli Spiral Slicer from Haus

Garlic Twist from FossewaySilicone Lids from Charles Viancin

Bâtard Folding Picnic Knife from EddingtonsCeramic Square Egg Pan from GreenPan

Nogent Expert Affidente Knife from Eddingtons

Janet Denning, manager and buyer, Butler’s Pantry, HoltCookshop situated in a courtyard of mostly independent shops and restaurants.

Left: The tool that does it all -Eddington’s Bâtard FoldingPicnic knife will sort those

tricky little jobs!

Right: Cuisipro’s SGT Handlehld Mandoline fromPHA Kitchessentials both grates and slices - a handy

tool for the kitchen.

What's Cooking May/June 2015_50-51 20/05/2015 12:40

I n t r o d u c i n g o u r n e w r o n r a n g eron is a beautifully designed range of interchangeable cookware and food preparation items, created using complementary colours, contrasting materials and subtle textures.

So if you love our combination of cast iron and ceramic, just wait till you see the whole range.

Ve r s a t i l i t y a n db e a u t y c o m b i n e d

BERGHOFFWORLDWIDE.COM

Give us a call on 01908 487 595Or email [email protected]

Specialists in kitchen and tableware

See us on stand

452

ron: too stunning to be kept in the kitchen!

52_HW_May June 2015 15/05/2015 11:58 Page 1


The innovative Kenwood MultiOne offers an all-in-one foodpreparation solution. The 4.3l mixing bowl comes with a K-beater, whisk and dough hook, whilst the easy fit dual drivehub allows a food processor, juicer, blender, grinder andcitrus press attachment to be fitted at the top of theMultiOne machine. All the tools are controlled by a singleintelligent six-speed control while a splashguard and largefeed chute ensure minimum mess. KenwoodTel: 0239 239 2392Web: www.kenwoodworld.com/uk

What’s cooking in essentials for food preparation

The PL8 Professional Mandolin is a necessity in thekitchen. It features a blade adjustment knobfor seamless changing between the built-in slicing and waffle blades, eliminatingloose blades or parts. A quick turn ofthe wrist allows you to slicebetween julienne and waffle withfour slicing thicknesses. Theextra-wide stainless steelslicing deck allows food toglide easily when securedwith the safety handguard. The non-skid feet fold infor compact storage. Alsodishwasher safe.Eddingtons Tel: 01488 686572E-mail: [email protected] Web: www.eddingtons.co.uk

The go to knife for food preparation in the kitchen has to be the ZWILLING Pro20cm Chef’s knife. Nimble enough for mincing herbs and finely chopping, androbust enough for crushing garlic and cutting through hard root vegetables, theZWILLING Pro Chef’s Knife is versatile enough for all general food preparationtasks. Fully forged from a single piece of high carbon stainless steel and FRIODURIce Hardened for sharpness, hardness and flexibility. Made in Germany.Zwilling J.A HenckelsTel: 0845 262 1731E-mail: [email protected]

Alice and Emily are the beautiful newrange of kitchen textiles from Belle

Textiles UK (formally C’est Ca). The contrastingspot and stripe ranges are available in either

pink/white or aqua/white perfect for stylishsummer baking or outdoor entertaining. BelleTextiles are made in the UK using high quality 100%cotton. The Alice and Emily collections includesignature panel apron, standard apron, double ovenglove, gauntlet, tea towel and bow tea cosy. ICTCTel: 01603 488019Web: www.ictc.co.uk

Prestige’s new collection ofProfessional knives offers sevendifferent types of knife to choosefrom, each with its own purposeand part to play in foodpreparation. Thanks to Prestige’snew informative packaging,consumers can use the innovative

colour-coding to learn aboutthe attributes of each differentknife, enabling them to makean informed purchase. Theknives themselvesexude professionalismand strength with theirfull-tang handles, triplerivets and tapered stainlesssteel blades. They are alsodishwasher safe andguaranteed for 10 years. Meyer GroupTel: 0151 4828000Web: www.prestige.co.uk

Food Prep pages 53 and 55.qxd_What's Cooking pages 77-78 22/05/2015 16:57

54_HW_May June 2015 15/05/2015 11:59 Page 1


This creative eleven-piece measure, mix and prep set (pictured)perfectly displays the key attributes, which are the hallmark ofReo – functionality and innovation. The set comprises aselection of bowls and colanders in a variety of different sizesand shapes and in an assortment of colours, which all nesttogether perfectly for easy storage. The set alsobenefits from ergonomic easy-grip handleson the larger items and internalmeasurement markings. Colourfulcontemporary packaging and informativeproduct videos are also part andparcel of this exceptional brand.Kitchen CraftTel: 0121 604 1111E-mail: [email protected]: www.kitchencraft.co.uk

What’s cooking in essentials for food preparation

Make counting calories as easy as pie with the clevernew Kitchen and Diet Scale from Judge. These 10kg scales offer highlyaccurate measurements of weight and volume, in grams, ounces andmillilitres, with simple one-touch measurement conversion and a tarefunction for the effortless addition of other ingredients. With the J416 youcan quickly and easily find out the calorie content of seven key foodstuffs –chicken, beef, flour, butter, sugar, eggs and chocolate. HorwoodTel: 0117 940 0000 E-mail: [email protected] Web: www.judgecookware.co.uk

The Sebatier name is synonymous withexceptional quality, traditional Frenchcraftsmanship and passionate attention todetail. This stunning set of five knives is idealfor the budding chef, or just for day to use.Featuring knives made from fully forgedPremium German steel, with traditional brassriveted handles, making these knives notonly superb quality but incredibly efficient.Includes the following knives: eight-inchChef’s Knife, eight-inch Carving Knife, eight-inch Bread Knife, five-inch Utility Knife andthree and a half-inch Parer, presented in astunning bamboo block.Creative TopsTel: 01536 207756E-mail: [email protected]: www.creative-tops.com

This year sees Pyrex commemorate its centenary anniversary, and to markthe occasion, the leading kitchenware brand has launched a brand newvintage-style glass bowl. Following research into its own history and heritage,the new vintage style glass bowl has been designed to reflect the ‘Cinderella’shape from the 1950s, whilst also complimenting the new Optimum glassroaster range. The vintage-style glass bowl has been a popular householdfavourite for many years, with a handle on one side and a spout on the other,it gives the user more grip when mixing and is easily stackable.PyrexTel: 01564 786 030E-mail: [email protected]

The Easy Pull Manual Food Processor from Zyliss allows you to blend, puree,chop, and prepare food in just a few pulls of the easy grip handle. Using aproven patented blade system, the two blades cut through the toughest ofingredients whilst the booster arm on the base gathers the food to ensureeven chopping, leaving nothing behind. Vary the amount of pulls for coarse,medium or fine results and create your favourite recipes in seconds.DKBTel: 01252 522322E-mail: [email protected]

Food Prep pages 53 and 55_What's Cooking pages 77-78 26/05/2015 10:41

Barista – a term that goes hand in hand with the art of coffee preparation. A stunning range, both lustrous and minimalistic. A true statement collection to craft serious coffee.

Indulge. Be the Barista.

Want to increase your footfall, then talk to Hot Plate Products about our exclusive demonstration packs.

01202 619 500 [email protected]

56_HW_May June 2015 15/05/2015 11:59 Page 1

TONY’STAKEOUR INDUSTRY MAN STATESIDE

I sometimes read the negative things peoplesay about e-commerce and feel a sense ofguilt. It is becoming more and more difficultto find local businesses and support them, butI try and am sure many people do the same.However, retail stores have always facedcompetition from ‘out of town’.


In my early career, the big bone ofcontention was the subject of mailorder catalogues. Catalogues have

been around since the 1800s. Tiffany inNew York contends that it was thefirst, as its famous ‘Blue Book’ waspublished as early as 1845. Thebusiness really got going in the 1870shere in the US, with Montgomery Wardand then Sears Roebuck, followed by TEaton in Canada. But this was notbefore Pryce Pryce-Jones in 1861developed the Royal Welsh Warehousein Newtown, Wales to found whateventually morphed into GreatUniversal Stores.As the internet came into being and

developed in the 1990s, it seemed thatthe printed catalogue’s days might benumbered. It was no longer necessaryto send an order in by post - you couldeasily call someone and place theorder over the phone. But many storesfound that catalogues were drivingtraffic and so value was seen in havingkey products listed, even though mostof the business was still carried out ina bricks and mortar environment.Then came the e-commerce boom.

The same negative perceptions thathad become attached to mail ordercompanies that did not have physicalstore locations, were now being usedin the case of ‘etailers’. Many prophetsof doom have suggested that bricksand mortar businesses will not surviveagainst competition from Amazon,eBay and others.

But an interesting story recentlypopped up in the business news here.Famous cookshop, Williams Sonomahad announced that, for the very firsttime, its online sales had exceededthose in the rest of their business.With more than 250 storesnationwide, you would imagine thatthis news would put fear into ownersof malls all over the USA.However, the company also announced

that both sales and earnings were up,and the most encouraging thing wasthat sales through stores, as well as‘direct’ sales, were up by almost 6%. Theanalysts have put this down tosomething that, in fact, is credited withonly a small part of overall sales - theMail Order Catalogue. The companycontinues to print and distribute hugenumbers of them each year and, itseems, not everyone wants to orderonline. Whereas many will sit in a comfychair and study a paper cataloguerather than search a website on atablet, the joy of seeing the product inreality - perhaps even using it during ademonstration or a cooking class - is stillattractive. The catalogue seems to bedriving traffic to stores, even now.So all this points to what the marketing

experts call an ‘omnichannel’ approach.All the different ways we have now toconnect with a customer - includingcatalogues but also social media,websites, mobile apps, telephone sales,email, etc. - all work together betterthan individually. Suffice to say, the JCPenney company is an example of onewhich has lost its way, evidently, sinceabandoning its famous catalogue fiveyears ago. Guess what? They areplanning to bring it back.What does this all mean for the small

business? Perhaps we all need toconsider whether we are just going tosit back and enjoy what we get from thefolks that walk in off the street (or in thecase of ecommerce mavericks like me,those that happen to land on mywebsite). The potential lies in using allthe tools we have in the box. And oneof those is the good old fashioned mailorder catalogue. I just hope that, forthe sake of the postman, it doesn’thave to be one quite as thick as the Great Universal Stores model of the 1960s.

Inset: Tony outside Williams Sonoma, havingpicked up a copy of the store’s catalogue.

Former UK housewares distributor and US cookshop owner,Tony Boulton has lived in Texas for over a decade. Hisecommerce business is www.designandgrace.com and can befound on Twitter, Facebook and Pinterest. Tony is working onhis catalogue!

Mail order

57 Tony's Take_45 20/05/2015 17:07 Page 1


The Le Creuset Toughened Non-Stick Shallow Casserole collection is extendedwith a new 26cm/3L size (pictured). Its heat-resistant glass lid retains

moisture and flavour and allows you to check food as youare cooking, without disturbing the cooking process or

temperature by lifting the lid. Covered by a LifetimeGuarantee, the new Le Creuset

Toughened Non Stick Casseroles aretough and durable and the PFOA-free Le Creuset ultimate non-stickcoating is metal utensil safe and easy

to clean. Suitable for use on all hobtypes, including induction, in

conventional ovens to 260°C and under thegrill. Dishwasher-safe.

Le Creuset Tel: 01264 343 909

Web: www.lecreuset.co.uk

productsnew

Lesser & Pavey introduces wine glasses witha difference. Featuring four different designsof party girls having a fun time andcoloured in turquoise, pink, lilac and green.Each one individually gift packaged; twohave slightly different shaped bowls, each one is handpainted and all come with 3D ‘boobies’. The drinkingglasses make for a fun gift and have various birthdaymessages – ‘Drink til he’s cute’, ‘Sipback and relax’, ‘TGIF – thankGod I’m fabulous’ and ‘Whylimit happy hour’.Lesser & Pavey Tel: 01322 279225 Web: www.leonardo.co.uk

T&G’s new “Loaf & Larder” range includes the addition of a new round oak board,which fits perfectly with the fashionably retro deep glass dome lids available in plainglass or the featured rib effect. These fabulous domes and raw oak board are a greatway to serve a wide variety of cheeses, homemade creations and charcuterie, whetherindoors or outdoors. This is a classic tableware piece tobe used for casual or more formal dining and makesthe perfect decorative accessory and gift. T&GTel: 01275 841841Web: www.tg-woodware.com

With the Salter Innovate Click, Cook and Serve cookware range, creating mealsis effortless. The detachable, soft-touch handle makes moving the cookware fromthe hob to the oven, to the table and even to the freezer, so simple. The ceramiccoated interior allows for cooking with little or no oil, making meals healthier,whilst the forged aluminum body means the cookware is engineered to last. Thisstylish range won’t look out of place, even in the most sophisticated of kitchens.’UP Global SourcingTel: 0161 627 1400Email: [email protected]: www.upgs.com

Cuisipro has taken surface glide technology one step further withits new V-shape grater. The V-shape keeps the cheese/ginger/line etcin a straight line making grating even more efficient ensuringgratings stay in a neat pile. The good looking, precisely craftedinstruments will appeal to no-nonsense cooks and professionals.Fine, coarse and shaver rasp available.PHA KitchessentialsTel: 0151 651 2265Web: www.phakitchessentials.co.uk

Fresh coffee is one of life’s great pleasures,and with the new Judge six-cup (JEA65)and 10-cup (JEA66) Filter Coffee Makersyou can enjoy the indulgence wheneveryou please. Created with an economicaland environmentally-friendly permanentfilter, with Judge Coffee Machines youneed never buy paper filters again. Theattractive design combines a simple mattblack body with a clear glass carafe(JEA65) and a Stainless Steel carafe(JEA66). Easy to fill and easy to use, witha full capacity brew time of just six tonine minutes, and a thermostatic hotplateensures perfect drinking temperature allday long. HorwoodTel: 0117 940 0000 E-mail: [email protected] Web: www.judgecookware.co.uk

New Products p58 and IBC_Pages 46-49 22/05/2015 14:39

Progressive Housewares

new

products

Prestige’s new innovative StoneQuartz non-stick coating featuresacross every category includingcookware, bakeware and knives. Ithas exceptional food releasequalities that require no fat whencooking, is PFOA free and metalutensil resistant. Stone Quartz’scookware is suitable for all hobtypes, including induction, anddishwasher safe too while itsbakeware is so versatile it can gostraight from freezer to oven.Both ranges are ideal for today’sbusy households. Every item inthe new collection is guaranteedfor life and consumers have a 30-day money back guarantee foradded peace of mind.Meyer GroupTel: 0151 482 8000Web: visit www.prestige.co.uk

Addressing the ever-growing demand for healthy eating, the new Spiralizerand Spiral Slicer from Kitchen Craft allow you to conjure up an impressivearray of carb free meals. Making a variety of healthy vegetable ribbons,strands and spirals so quickly and easily - ideal forsalads, stir frys and garnishes. As well as being agreat way of encouraging children to eat moreveg you can also make the healthy version ofspaghetti – courgetti for carb free appetisingdishes! With a host of features includinginterchangeable blades, a spiked wheel for afirm hold, easy turn handle and non-sliprubber feet, Spiralizer will soon becomeone of your most indispensablekitchen aids.Kitchen CraftTel: 0121 604 1111E-mail: [email protected]: www.kitchencraft.co.uk

New from Fairmont & Main,the compact Caffè Amorestove top espresso coffeemachine produces intenselyflavoured, creamy coffeequickly and effortlessly, perfectfor those with a passion forespresso. Handmade in Italy,Kamira is suitable for all heatsources including induction,and not only looks distinctivelystylish, but also offers manyfeatures such as the curvedthermo handle for a safe,secure grip and the option ofa single or double filterholder. Covered by a five-yearwarranty - offering completepeace of mind.Fairmont & Main Tel: 01924 848300

Stellar announce an extensive new Hard AnodisedOvenware collection. Made from an alloy, whichprovides superior thermal conductivity for even heatdistribution, Stellar’s new pan collection has beenelectrochemically-hardened (hard anodised) forunbeatable durability. This anodising technique givesthe pans a significantly longer lifespan than traditionalbakeware and makes it virtually non-porous, safe touse with metal utensils, and it is almost inherentlyimpervious to residual flavours. The new Stellar HardAnodised collection comprises 24 essential kitchenfavourites, including Baking and roasting trays, loosebase flan tins, cupcake trays and cake tins of various sizes. HorwoodTel: 0117 9400000 E-mail: [email protected]: www.stellarcookware.co.uk

Brought to you by UP Global Sourcing, the sleek and stylishNutriPro 1000, available in red or silver, creates delicious vitaminpacked, nutritious juices and smoothies. The uniquemultipurpose blade design enables maximum vitamin andnutrient release, whilst still being able to effectively chop andcrush ice. Versatile and compact, it is perfect for those on the goand with 1000 W power, the NutriPro 1000 is quick andpowerful too, meaning that delicious drinks can be made evensmoother and faster.UP Global SourcingTel: 0161 627 1400Email: [email protected]: www.upgs.com

New Products p58 and IBC_Pages 46-49 22/05/2015 14:40

Over the years, Pyrex has offered families new ideas to help prepare, cook and serve at the table.

Asimetria

Impressions

Gusto

Optimum

Slow Cook

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progressive housewares may june 2015

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