Major Projects

S E V E N T Y S E V E N C A F É A N D R E S T A U R A N T

PROJECT BRIEF CASE SCENARIO Seventy Seven Café and Restaurant is a leading café and restaurant in Victoria with 3 different branches in Melbourne, Geelong and Mornington Peninsula. Established more than 20 years ago, 77 Café has a reputation throughout the state of providing quality of food and service at reasonable prices. 77 Café provides a wide range of gourmet foods, home-made sauces and condiments, book recipes and a lot more. Recently, 77 Café has undergone business restructuring due to growing competition in the state. The reduction of market share due to low service efficiency has made the owner Mr. Vince Brando decide to invest in their IT infrastructure. 77 café and Restaurant The 77 Café owner hired an ICT & Business Manager Mr. Vin Winner to undertake an extensive analysis of the environment and the organisation as a whole. The findings and recommendations from this have led to a significant change in company direction. The key corporate goals established to bring about the necessary corporate change include:

1. To aggressively market a new image of excellence in food and customer service at affordable prices. 2. Present a picture (and achieve it) of a fun family outing when dining at 77 café. To accomplish this 77

café need to provide a fast service investing in their IT infrastructure. 3. To make these goals possible it is essential that all staff are fully trained and capable in all areas of

company operation. Administrations employee’s need to be fully knowledgeable in using accounting,

inventory and payroll systems. Restaurant staff need to know how to use the POS systems and deliver first class customer service.

4. To establish staff capable of attaining these goals and ensuring a corporate culture of service and excellence is fostered.

Business Requirements Below are the organisations requirements that you need include on your plan and proposal:

Network Infrastructure

Windows Client/Server environment

Inter-connected with the branches (Melbourne, Geelong and Geelong)

Connection and data security

Network compatibility

Good bandwidth speed

Data back-up / disaster recovery

Point of Sales

POS that directly debiting stock in the Inventory system

POS directly register cash flow going to the accounting system (accounts receivables)

POS can monitor and log employees’ time sheet that can directly link to the payroll system

POS sales can accept eftpos, credit cards and credit card

POS system can generate sales reports (Monthly, Weekly and Daily) Payroll System

Payroll that linked the salary and wages to the expenses in the Accounting system

Payroll that can generate reports that will be submitted to the banks for payment process

Payroll generate reports Tax, Super, Leaves, Gross and Net pay Inventory System

Every small items sales from the POS need to be auto debited from the Inventory (such as savouring, condiments, sauces, etc.)

Every items from the stocks that the restaurant used (such as poultry, meats, condiments, etc.) taking out from the inventory need be automatic debited

All delivered stocks that been entered in the inventory system need to have expiring items

Inventory need to be link in different offices (multi-sites level)

Inventory need to be link in the accounting system for as expenses (accounts payable)

Inventory system comprehensive reports (non-moving stocks, expiration, etc.) Accounting System

Account Payable (Purchases) and Receivables (Sales/Collectables)

Accounting, GST and BAS

Banks feeds and Multi-currency

Accounting System can generate comprehensive reports (balance sheet, financial statement etc.)

Design Consideration

Below are some of design consideration that you need to include on your plan and proposal:

A maximum budget of $100,000.00

77 Café staff does not have strong knowledge in using computers

3 - 4 months project timeline