project hermes: the swiss mobile payment initiative

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Date: July 2008 Slide 1 Swiss Mobile Payment Initiative October 6, 2008 Dennis Flad, Vice President Banking Products Projects Credit Suisse SA Presentation at the Mobile Monday École Polytechnique Fédéral de Lausanne CREDIT SUISSE PRIVATE BANKING

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Page 1: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 1

Swiss Mobile Payment Initiative

October 6, 2008Dennis Flad, Vice President Banking Products ProjectsCredit Suisse SA

Presentation at the Mobile MondayÉcole Polytechnique Fédéral de Lausanne

CREDIT SUISSE PRIVATE BANKING

Page 2: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 2

Cash versus cashless payments

NFC-based payments target to replace low value cash transactions

Source: European Payments Council (EPC), 2004.

Cashless

Cash

14% 86%

80%

20%Value >€15

Value <€15

Cash paymentsAll POS payments

� Cash is still the main payment method for low value payments

� Solutions to replacement of low value payments have to be:

� Fast

� Simple

� Convenient

� Cheap

Page 3: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 3

A new user experience

EMV Technology

New limits and PIN handling methods

+

RFID Technology

New transmissionmethods

=

ContactlessPayments with

phones and cards

New experiences

Page 4: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 4

We should actually never forget, what weare really selling in payments!

Page 5: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 5

Walls to break-through

Pay withme!

Easy to purchase

Broadlyaccepted

Trusted

Awareness

Cheap!

Self-explaining

Convenient

Page 6: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 6

Page 7: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 7

Page 8: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 8

Contactless payment experiences

2. Client activates Visa PayWaveapplication on handset (can be done anytime before check-out).

1. Amount presented on terminal.

3. Below CHF 40.-: Client waves his card over contactless reader. Transaction is completed.

Over CHF 40.-: Regular credit card transaction with authori-zation by PIN

1. Amount presented on terminal.

2. Client takes contactless card out of wallet.

4. Terminal prints receipt.

Contactless card payment

3. Below CHF 40.-: Client waves his phone over contactless reader. Transaction is completed.

Over CHF 40.-: Client autho-rizes transaction with PIN entry on handset and waves a second time over reader.

4. Terminal prints receipt and handset application shows transaction a confirmation too.

Contactless mobile phone based payment

Page 9: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 9

Roadmap an e-Ticketing/e-Payment roundtablein October 2005

Ticket purchase Payment Load Ticket Control ticket

2006

2007

2008

2009

2010

� Data transmissionthrough NFC possible

� At the Point-of-Sale(Face-to-Face / S-POS-Vending machines.)

� EMV-Credit- / Debit- / Value Card Application

� Data transmissionthrough ISO 7816 � Chip with various

Ticketing Applications**

� Data transmission mainlythrough NFC

� Software-Updates forexisting controlhandhelds

� On the phone in commu-nication withNFC Chip

� SIM-Chip with card data

� Handset as terminalreplacement

� Data transmission at POS with NFC

� Load via mobile network on NFC chip

� Data transmission with NFC

� By internet

� By phone through CallCenter

� Credit Cards

� Invoice / Direct Debit

� Printing at the PC

� MMS on handset

� Stored on a server

� Visual

� Control handheld SBB

� Other Scanner

So

luti

on

fie

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luti

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� POS terminals withNFC interface

Page 10: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 10

Thank you very much.

Page 11: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 11

Backup

Page 12: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 12

ReviewPhase 2: Field test*

Preparation Phase 2

Review

Potential timeline

2008 2009 2010 ff.

Internal pilot

Preparation [Go]

* The exact design of the field test still needs to be defined.

Page 13: Project Hermes: The Swiss Mobile Payment Initiative

Date: July 2008 Slide 13

Potential point-of-sales for cash replacement

Cash penetration (e.g. Austria, 2005)

Conclusions

� Cash is still the main payment instrument, especially in typical low value point-of-sales

� Especially Point-of-sales like public transportation, supermarkets and shops (e.g. bookstores, home electronic, CD/DVD) still hold a potential for cash replacement

Potential for cash replacement is still given in the "fast-check-out"

point-of-sales

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Gastronomy, Hotels

Public Transportation

Supermarket

Books & Stationary

Department Stores

CD, DVD Shops

Home electronic

Petrol

Juwelery

Cloths & Shoes

Flight tickets, travel

Source: Survey of the Austrian National Bank (OeNB), 2005;

BACKUP