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    DECLARATION

    I, SABARI MOHAN, hereby declare that the project report title A Study on Training and

    development HLL Life Care Ltd., Aakulam, Thiruvananthapuram submitted in partial

    fulfillment of the award of degree of BACHELOR OF BUSINESS ADMINISTRATION

    (BBA) which is my original work and it has not been previously formed the basis for the award

    of any degree, diploma, fellowship or any other similar titles.

    Place:

    Date:

    Yours Truly

    SABARI MOHAN

    Reg. No.

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    ACKNOWLEDGEMENT

    First of all I thank almighty God for his abundant love, mercy, grace that he showered upon

    during the project period and while preparing this report.

    I express my sincere thanks to Ms. (Assistant Manager of HR, HLL Life Care Ltd,

    Aakulam, TVM) for granting me the opportunity to undertake the project work and providing me

    all valuable information.

    I am extremely thankful to our Principal, Mr. SasiKumar (Institute of Studies in Technology,

    Van ross Jn, Palayam, TVM) for granting me the opportunity to undertake the project work.

    I express my sincere thanks to Ms. Aswathy (Faculty in Management Institute for Studies in

    Technology, Trivandrum) for giving valuable guidance and encouragement to complete this

    project successfully.

    I express my deep gratitude to all faculties of department of Management Studies, Institute of

    Studies and Technologies, TVM and for giving sufficient encouragement.

    I am extremely thankful to beloved parents, cousins and friends who have helped me directly and

    indirectly in some way or the other.

    SABARI MOHAN

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    INTRODUCTION

    1.1GENERAL INTRODUCTION

    In this dynamic business world, every organization is concerned with

    various components like materials, machine, money and manpower. Employees are the real

    assets of any industry. Every industry has their own Human Resources Department. Training can

    be introduced simply as process of assisting a person for enhancing his efficiency and

    effectiveness to a particular work area by getting more knowledge and practices. Also training is

    important to establish specific skills, abilities and knowledge to an employee. For an

    organization, training and development is as important as an organizational growth, because

    organizational growth and profit are also dependant on the training. It is a function of the

    organizational development.

    In the field of Human Resource Management, training and development is

    the field concerned with organizational activities which are aimed to bettering individual and

    grouyp performances in organizational settings. It has be known by many names in the field

    HRM, such as employee development, Human Resources Development, Learning and

    development etc. Training is really developing employees capacities to learning and practicing.

    Training and development is framework for helping employees to develop their personal and

    organizational skills, knowledge and abilities. The focus of all aspects of Human Resources

    development is on the more superior work-force so that the organization and individual

    employees can accomplish work goals in service to customers.

    The project work A study on trainingand development of Employees on

    HLL Life Care Ltd, Aakulam, TVM was done with great intent to ascertain the training and

    development of the organization.

    1.2Industry Profile

    Healthcare is one of Indias largest sector, in terms of revenue and employement and the sector is

    expanding rapidly. During the 1990s, Indian Health Care grew compound annual rate of 16%.

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    Today the total value of the sector is $34Bn, this translates to $34 per capita or roughly 6% of

    GDP. By 2012, Indias healthcare sector is projected to grow to nearly $40Bn, the private sector

    accounts for more than 80% of the total healthcare.

    Spending in India unless there is decline in the combined federal and state government deficit,

    which currently stands at roughly 9%. The opportunity for significantly higher public health

    spending will be limited to one driver of growth of growth in the health care sector is Indias

    booming population, Currently, 1.1Bn increasing at 2% annual rate by 2030, India is expected to

    surpass China as worlds most populous nation. By 2050, the population is projected to reach

    1.6Bn.

    India is one of the fastest growing country in the world. But the main problem faced by India is

    its population. The main policy we can adopt is family planning and birth control. The term Birth

    Control includes all methods to regulate or prevent the birth to children. Most people agreed that

    some family limitation or spacing is desiring for a good family and society. When people talk

    about birth control they are usually referroing to artificial methods which includes

    contraceptives, oral birth control pills and the use of elastic condoms. But Individuals and groups

    are differing sharply on methods of birth control that they consider moral and acceptable. Due to

    the increased birth rate, birth control measures have become an important aspect of every

    countries development. This leads to development of contraceptive industry.

    Due to increased proportion of AIDS the use of contraceptives and high quality healthcare

    products are increased. Since condoms are life-saving devices, stringent quality checks are

    needed and sub-standard products should not be allowed. The condom market is showingentirely different characteristics in rural and urban areas. The rural market is still price sensitive

    but the urban market seems to be going increasingly for premium products. In spite of all these

    facts, net retail margin on condom have shot up from 18% to 40%. About 1.1Bn condoms are

    manufactured in India. The turn of Indian contraceptive Industry is increasing rapidly. Over the

    last 18 years the sale of oral pills has gone up while condom market has remained steady.

    Healthcare in India features universal health care system run by constituent states and territories

    of India The constitution charges every state with rising of the level of nutrition and the

    standard of living of its people and improvement of public health as among its primary duties.

    Government efforts at influencing public health have focused on the 5 year plans on coordinated

    planning with the states, and on sponsoring major health programs. Government expenditures are

    already shared by the Central and State Governments. Goals and strategies are set through

    central governance. The private sector in India spending on health care sector was about 1.5

    times as much as government spending.

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    Therefore it is necessary to understand the health care sector which is worlds 2ndlargest service

    sector with an estimated size of $5Tn.

    COMPANY PROFILE 1.3

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    1.3COMPANY PROFILE

    HLL Lifecare Limited (HLL) commenced its

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    1.4 REVIEW OF LITERATURE

    1.4REVIEW OF LITERATURE

    Among the many components that go into making a company competitive are the skills of its

    employees. Other components like technology and capital are not crucial. Technology can be

    copied and money can be borrowed.This being an information era whoever is able to use

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    information properly will have an advantage over competitors in the same field. This is why

    Human Resources development (HRD) which transforms information in various skills of the

    personnel has great responsibility in any organization. We would call this transformation of

    information into human skills as training.

    Training needs arise from restructuring, expansion, performance caps, replacing of

    employees who are leaving, motivating of staff and new technology.

    The goal in training is to me the organization objectives and shortest possible time,

    efficiently and with minimum use of resources. To meet this objective various training

    models have been developed.

    Training constitutes a basic concept in HR development. It is the systematic modification of

    behavior through learning occurs as a result of education, instruction, development and

    planned experience.

    As far as said earlier, it is concerned with developing a particular skill to a desired standard

    by instruction and practice. Training was defined in greater detail by Lundy and Cowing as

    follows:

    A planned process to modify attitude, knowledge or skill behavior to learning experience to

    achieve effective performance in an activity or a range of activities. Itspurpose, in the work

    situation, is to develop the abilities of the individual and to satisfy the current and future

    manpower needs of the organization.

    Training is Highly useful tools which can bring an employee a position where he or she cando his or her job correctly , effectively, contentiously.

    Training is a process whereby, an individual acquires job-related skills and knowledge. It is

    a cost to firms to pay for the training and also to suffer the loss of working hours by an

    employees being trained.

    CHAPTER2

    RESEARCH METHODOLGY

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    CHAPTER2

    RESEARCH METHODOLGY

    2.1 TITLE OF THE PROJECT

    The title of the study is A study on the training and development with reference to

    HLL Lifecare Limited(HLL), Aakulam, Tvm

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    2.2 NEED OF THE STUDY

    The study at HLL Lifecare Limited(HLL) helped the researcher to deal with various factor

    revolving around training and development. The organization provided greater avenuesfor collecting sufficient information associated with the training and development and

    designing the methods of training and development. The study is based on the relevant

    data collected from the organization.

    2.3 OBJECTIVES OF THE STUDY

    To improve the quality of work and service

    To Enhance and update knowledge and skill level of the employee in the organisation

    To improve the quality of life of employee

    To sustain competitive advantage

    To impart new entrants of knowledge and skills,To Build up a sound line of competent

    efficiency and prepare them as per their career progress to occupy more responsible positions

    2.4 TYPE OF RESEARCH

    DESCRIPTIVE METHOD

    This includes surveys and factsfindings, enquries of different kinds. It gives

    description of the state of affairs as it exist at present. The main characteristics of this

    method are that the researcher has no control over the variables.

    2.5 SOURCES OF DATA

    PRIMARY DATA

    SECONDARY DATA

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    PRIMARY DATA: Data were collected from the employees of HLL

    SECONDARY DATA: Data were collected from websites, books, articles & journals which

    provide information for the research.

    2.6 SAMPLE DESIGN

    POPULATION

    TOTAL NUMBER OF EMPLOYEES WORKING AT HLL IS 450

    Method of sampling

    Sampling method used for the study was stratified random sampling.

    Sample Size The sample size considered for the study was50.

    2.7 TOOLS FOR ANALYSIS

    Percentage Analysis Method:

    Cross Tabulation:

    Percentage Analysis Method:

    In case of multiple choice of questions the percentage Is calculated according to rating preference

    given by respondents

    Cross Tabulation:

    A statistical technique that establishes an inter-dependant relationship between two tables of

    values but does not identify a casual relationship between values also called two-way tabulation.

    cross tabulation can be used to analyze the results of a consumer survey. Each cell in the tab

    shows the number of respondents that gave a specific combination of responses.

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    2.8 PERIOD OF STUDY

    The duration of the study was 1 Month.

    2.9 LIMITATIONS OF THE STUDY:

    Time Limit is the major constraint

    Some respondents refused to co-operate

    Some respondents replied half-heartedly

    Some respondents gave incomplete information

    CHAPTER: DATA ANALYSIS & INTEPRETATION

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    CHAPTER 3

    DATA ANALYSIS AND INTEPRETATION

    3.1 INTRODUCTION

    Researchers often find data analysis the most enjoyable part of carrying out a research study,

    since after all the hard-work and waiting they get the chance to find out answers. So,

    analyzing the data and interpreting the results the reward for the work of collecting the data

    This chapter includes the analysis and interpretation of the data based on the survey

    conducted among the employees with the questionnaire and interview schedule prepared for

    the study. The data have been analyzed and interpreted using percentage analysis method,

    cross tabulation. The analyzed results are represented by formulating tables and charts based

    on the information gathered. Based on this analysis, the findings and the studies are prepared

    by the researcher.

    3.2 PERCENTAGE ANALYSIS METHOD

    In case of multiple choices of questions, the percentage is calculated according to the rating

    preference given by the respondents.

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    3.3 CROSS TABULATION METHOD

    A statistical technique that establishes an inter-dependant relationship between two tables

    and values but does indentify. a causal relationship between the values also called two-way

    tabulation. Cross tabulation can be used to analyze the consumer survey. Each cell in the tab

    shows the number of respondents that give a specific combination of responses.

    3.2. PERCENTAGE ANALYSIS

    TABLE 3.2.1

    Gender status of the respondents

    Gender Number of Respondents Percentage

    Male 36 72%

    Female 14 28%

    Total 50 100%

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    INTERPRETATION:

    The above table shows the gender status of the respondents. From this it is clear that 60% of

    respondents are Male and 40% of respondents are Female.

    1 2

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    Marital Status of the Respondents

    Marital Status Number of Respondents Percentage

    Married 46 92%

    Unmarried 4 8%

    Total 50 100%

    Table 3.2.2

    Fig no: 2

    Interpretation:

    The above table shows marital status of the respondents.From this it is clear that 92% of the

    respondents are married and 8% of the respondents are unmarried.

    Educational Qualification of the respondents

    0

    20

    40

    60

    80

    100

    120

    1 2 3 4 5

    MARITAL STATUS

    NUMBER OF RESPONDANTS

    PERCENTAGE

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    Qualification Number of Respondents Percentage

    Below Graduate 27 54%

    Graduate 12 24%

    Post Graduate 4 8%

    Diploma 7 14%

    Total 50 100%

    Table 3.2.3

    Fig no; 3

    Interpretation:

    The above table shows the educational qualification of the respondents. From this it is clear that

    8% of the respondents are post graduate,24% of respondents are graduate,7% respondents are

    diploma and the rest of54% are below graduate qualification.

    Experience of the Respondents

    QUALIFICATION

    BELOW GRADUATE

    GRADUATE

    POST GRADUATE

    DIPLOMA

    Experience Number of Respondants Percentage

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    Table 3.2.4

    Fig no: 4

    Interpretation:

    The above table shows the experience of the respondants. from that it is clear that, 12% of therespondents are with experience below 5 years,16% of the respondents are with the experience of

    5-10 years and the rest of 72% of the respondants are with experience of more than 10 years.

    Opinion of the respondents about the training program which is to learn the matters.

    EXPERIENCE

    BELOW 5 YEARS

    5-10 YEARS

    MORE THAN 10 YEARS

    Below 5 Years 6 12%

    5-10 Years 8 16%

    More than 10 Years 36 72%

    Total 50 100%Parameters Number of the Respondents Percentage

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    Table 3.2.5

    Fig no: 5

    Interpretation:

    The above table shows the opinion of the respondents about the training programs to learn the

    matters. From that it is clear that 72% agree the statement and 18% disagree with the statement,

    the rest of 10% neither agree/nor Disagree with the statement.

    Opinion of the respondents about the time to learn about the subject covered.

    Parameters Number of Respondents Percentage

    Strongly Agree 14 28%

    Agree 20 40%

    Strongly Disagree 4 8%

    Disagree 9 18%

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR DISAGREE

    Strongly Agree 21 42%

    Agree 15 30%

    Strongly Disagree 3 6%

    Disagree 6 12%

    Neither agree/Nor Disagree 5 10%

    Total 50 100%

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    Neither Agree/Nor Disagree 3 6%

    Total 50 100%

    Table 3.2.6

    Fig no:6

    Interpretation:

    The above table shows the opinion of the respondents about the time to learn about the subject

    covered in the training program. From that it is clear that 68% agree with the statement,26%disagree with the statement and the rest 6% Neither Agree/Nor Disagree with the statement.

    Opinion of respondents about the skill gained can directly apply to their work.

    Parameter Number of Respondents Percentage

    Strongly Agree 14 28%

    Agree 13 26%

    Strongly Disagree 6 12%

    Disagree 6 12%

    Neither Agree/nor Disagree 11 22%

    Total 50 100%

    Table 3.2.7

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR DISAGREE

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    Fig no: 7

    Interpretation:

    The above table shows the opinion about the skill gained by training can directly apply to

    their work. From that it is clear that 54% agree with the statement,24% disagree with the

    statement,and the rest of 22% Neither agree/nor Disagree with the statement.

    Opinion regarding morale attitude and behavior .

    Parameter Number of Respondents Percentage

    Strongly Agree 14 28%

    Agree 21 42%

    Strongly Disagree 2 4%

    Disagree 7 14%

    Neither Agree/nor Disagree6 12%

    Total 50 100%

    Table 3.2.8

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR DISAGREE

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    Fig no: 8

    Interpretation:

    The above table shows the opinion about the change in morale attitude and behavior was

    noticeable as a result of training function. From that it is clear that it is clear that 70% agree with

    the statement and 18% disagree and the rest 12% neither agree/nor disagree with the statement.

    Opinion regarding the companys goal and employees individual goal.

    Parameter Number of Respondents Percentage

    Strongly Agree 15 30%

    Agree 22 44%

    Strongly Disagree 6 12%

    Disagree 3 6%

    Neither Agree/nor Disagree 4 8%

    Total 50 100%

    Table 3.2.9

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE NOR DISAGREE

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    Fig no:9

    Interpretation:

    The above table shows the opinion about the training program contribute to the company goal

    and employees individual goal. From that it is clear that 74% agree with the statement and 18%

    disagree with the statement and the rest of 8% neither agree/nor disagree with the statement.

    Opinion regarding the freedom given to show the skill and knowledge.

    Parameter Number of Respondents Percentage

    Strongly Agree 15 30%

    Agree 22 44%

    Strongly Disagree 6 12%

    Disagree 3 6%Neither Agree/nor Disagree 4 8%

    Total 50 100%

    Table 3.2.10

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR DISAGREE

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    Fig no: 11

    Interpretation:

    The above table shows the encouragement gained by the training program to take initiative in

    determining the career development. From that it is clear that 74% agree with the statement and

    22% disagree and the rest of 4% neither agree/nor disagree with the statement.

    Opinion regarding the development of employee through need based training .

    Parameter Number of the Respondents Percentage

    Strongly Agree 17 34%

    Agree 24 48%

    Strongly Disagree 2 4%

    Disagree 2 4%

    Neither Agree/Nor Disagree 5 10%

    Total 50 100%

    Table 3.2.12

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR DISAGREE

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    Fig no : 12

    Interpretation:

    The above table shows the opinion regarding that the organization develop employee through

    need based training program. From that it is clear that 82% agree with the statement and 8%

    disagree and the rest of 10% neither agree/Nor disagree with the statement.

    Opinion regarding method of training.

    Parameter Number of the Respondents Percentage

    ON the job training 18 36%

    OFF the job training 9 18%

    Both 23 46%

    Total 50 100%

    Table 3.2.13

    STRONGLY AGREE

    AGREESTRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR DISAGREE

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    Fig no : 13

    Interpretation:

    The above table shows the opinion regarding method of training, From that 36% said On the job

    training, 18% said Off the job training and the rest of 46% said that both of the methods are

    using for training in their organization.

    Opinion On Identification On Developmental Needs.

    Parameter Number of the Respondents Percentage

    ON the job training 18 36%

    OFF the job training 9 18%

    Both 23 46%

    Total 50 100%

    Table 3.2.13

    0

    5

    10

    15

    20

    25

    1 2 3

    ON THE JOB TRAINING

    OFF THE JOB TRAINING

    BOTH

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    Fig no : 13

    Interpretation:

    The above table shows the opinion regarding method of training, From that 36% said On the job

    training, 18% said Off the job training and the rest of 46% said that both of the methods are

    using for training in their organization.

    Duration of the job.

    Parameter Number of Respondents Percentage

    Strongly Agree 8 16%

    Agree 4 8%

    Strongly Disagree 9 18%

    Disagree 19 38%

    Neither Agree/norDisagree

    10 20%

    Total 50 100%

    Table no 3.2.15

    0

    5

    10

    15

    20

    25

    1 2 3

    ON THE JOB TRAINING

    OFF THE JOB TRAINING

    BOTH

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    Fig no 15

    Interpretation:

    The above table shows that 48% disagree, 20% are neutral, and the rest 32% agree with the

    training duration provided by the organization.

    STRONGLY AGREE

    AGREE

    STRONGLY DISAGREE

    DISAGREE

    NEITHER AGREE/NOR

    DISAGREE